(From Gudykunst, W.B. Bridging Differences. Effective Intergroup Communication. 4^th edition,
London: Sage Publications, 2004, pp. 184-187)





(From Gudykunst, W.B. Bridging Differences. Effective Intergroup Communication. 4^th edition,
London: Sage Publications, 2004, pp. 260-263)