Topics for letters

   

   1 a) Write a letter from a potential new customer to your company requesting information about
   some products you sell.

   b) Write a letter in reply: thank them, provide further information about the specific
   products, suggest action for them to take.

   

   2 a) Write a letter from a real-life customer/supplier abroad to you, asking to visit your
   company.

   b) Then write a letter from yourself in reply: give details of the visit and say how much you
   are looking forward to seeing him/her.

   

   3 Write a letter from you to a hotel abroad to enquire about accommodation. Say where you
   found their name, mention rooms and dates and any specific requirements.

   

   4 a) Write a letter from you to one of your real-life suppliers complaining about a typical
   problem that often occurs.

   b) Then write a letter/fax from the supplier in reply: apologize, explain and promise action.

   

   5 a) Write a letter from a real-life customer to your company complaining about a typical
   problem that can occur in your business.

   b) Then write a letter from your company in reply: apologize, explain and promise action.

   

   6 Write a letter from you to a real-life customer telling them that the goods they require are
   no longer available. Offer an alternative.

   

   7 a) Write a letter from you to a real-life customer requesting payment of an unpaid invoice.

   b) Then imagine that you had received a similar letter from one of your suppliers and write a
   reply.

   

   8 Write a letter thanking somebody from another company for their time or help.

   

   9 Write a letter to a real-life colleague/customer/supplier telling them about a change in
   your plans. Give a reason and suggest/describe an alternative.