Lesson 7 – Leadership Leadership TH change of behavior TH competency (excellent practices) Behavioral science theory and research requires managers to use necessary diagnostic skills to maximize effectiveness. Style = the consistent behavior patterns that they use when they are working with and through other people, as perceived by those people. These patterns emerge as leaders are seen to respond in the same fashion under similar conditions. Expectations = perceptions of appropriate behavior for one’s own role or position or one’s perception of those roles of others within the organization. The expectations of individuals define for them what they should do under various circumstances in their particular job and how they think others (supervisors, followers, …) should behave in relation to their positions. BUT it is not easy to tell them how to use it: 1. much of the research is “too scientific” TH it is not understandable to practitioners; 2. many practitioners argue that it is impractical to consider every situation variable. Situational leadership - is focusing on the relationship between the LEADER and FOLLOWER. - it needs to be emphasized that when discussing leader-follower relationships, we are not necessarily talking about hierarchical relationship. The concept of situational leadership is applicable when you are attempting to influence of an employee as well as your supervisor, friend, or a group. 3 variables are taken into account: - task behavior = the extent to which the leader engages in spelling out the duties and responsibilities of an individual = the amount of guidance and direction (what, how, when, where, who); = one-way communication - relationship behavior = the extent to which the leader engages into two-way or multiparty communication; = the amount of socio-emotional support. - readiness of the follower = the extent to which a follower demonstrates the ability and willingness to accomplish a specific task. i.ability = knowledge, skills, experience ii.willingness = confidence, commitment, motivation Follower Readiness Behavioral Indicators