L 3 – continuation of the „Marketing Environment“ lessong L 4 „Marketing planning“ SWOT Analysis • S – Strengths • W – Weaknesses • O – Opportunities • T – Threats Strengths • What do you do particularly well? • What do you do that is unique in the “marketplace?” • What do your customers/clients/patrons ask for you to do over and over again? • What do you have the right tools/resources to accomplish? Weaknesses • What do you not feel as comfortable doing? • What needed resources, staff, or skills do you lack? Opportunities • Are there new situations coming down the road that you can take advantage of (legal requirements, technogical development, political changes?) • Are there gaps in the “market” that you can fill? • Are there partnerships that might be fruitful? Threats • Who is your competition and what do they offer that you can’t do as well or at all? • Are there “environmental” changes or situations that could cause problems for you and your programs? • What other roadblocks are being thrown in your path? Create a Plan of Action • What steps can you take to: – Capitalize on your strengths – Overcome or minimize your weaknesses – Take advantage of some new opportunities – Respond to the threats • Set goals and objectives, like with any other plan Identify Critical Issues and Priorites • The SWOT analysis should lead to critical issues that a firm must address to maintain its competitive and financial performance CAFIA - • STRENGHTS • Professional staff • High-tech analytical tools • Uniform methods of inspections • Long tradition • WEAKNESSES • Extended bureacracy • To much paperwork/long deadlines • OPPORTUNITIES • Involvement in EU development projects • Extended service • THREATS • Budgetary cuts • EU regulations • Merging surveillance services The Five Forces are Unique to Every Industry • Five-Forces Analysis is a framework for analyzing a particular industry. – Yet, the five forces affect all the other businesses in that industry. Conclusion • 6 components of microenvironment • 6 components of macroenvironment • Analytical tools SWOT • Analytical tool Porter´s 5 forces