D Choose the correct form of the verbs in italics. 1 If the economy declines / will decline, prices fall. 2 We can deliver on time if we send/will send the goods by air. 3 If James -was/would be younger, he would be a good candidate for the post. 4 I had / would have attended the conference if I hadn't been so busy. 5 If we predicted I had predicted the problem, we might have prevented it. 6 I'll/I'd tell you what happened on condition you don't pass it on. 7 We agree /would agree to renew the contract provided that the price remained the same. 8 Unless we increase / will increase sales, we're going to make a loss. □ Write conditional sentences with the verbs in the correct form to express the meaning given in brackets at the end. 1 If the weather (be) good, we (sell) more, (cause and effect) 2 We (finish) the work on time if we (recruit) ten more people, (unlikely situation) 3 We (finish) the work on time if we (recruit) ten more people, (analyse the past) 4 If there (be) an alternative method, we (do) it another way. (hypothetical) 5 Please (inform) us immediately if you (change) your mind, (likely situation) 6 If there (be) any more changes to the schedule, we (enforce) the penalty clauses, (unlikely situation) Choose the correct future form in italics to complete the sentences. 1 Don't phone me on Friday morning - I'll he interviewing / have interviewed till lunchtime. 2 We'll be spending I have spent all of our budget before the end of the project. 3 The technical problems will have been solved / be solving by the time you start your call. 4 Do you think you'll have done I be doing the same job five years from now? 5 She'll have staged / be staying at the Olympia Hotel in a week's time. Q Change the underlined verb phrases to an appropriate future form where necessary. 1 We'll have to postpone the negotiation - I won't be receiving the documents by the time we are scheduled to meet. 2 Let me check her diary. She'll have been meeting the CEO on Tuesday morning, but she's free all afternoon. 3 In an hour's time, we'll just be arriving at the exhibition hall. 4 It's an excellent product but they won't have made any profit for at least three years because the parts are so expensive. 5 What time will the meeting have started? 6 Head office isn't going to be happy when you tell them that the contract has fallen through. 7 The price of our shares is possibly falling in the next quarter if we don't stop the current decline in productivity. 8 In January of next year I'll be working here for ten years. D What do the words in italics refer to? Memo: All buying department personnel Our customer liaison unit recently conducted a survey into customer satisfaction and found that there had been a significant increase in complaints. 'This allows us to focus on particular areas that customers are unhappy with and provides us with valuable information. Although a number of areas were highlighted, it appears that delivery times and quality of materials are the two main problems. 'The former was largely due to the relocation of warehouse facilities and has now been resolved; 3the latter is more complex and will require urgent discussions of supplier contracts. 'These will take place over the next two to three weeks. Key personnel in the buying department may be required to attend emergency meetings or to rearrange existing schedules. 5Such disruption will be kept to a minimum. Thank you for your co-operation in this matter. D Put commas in the sentences where a relative clause is more likely and decide whether to use that or which or whether either is possible. 1 The number of internet users which/that is growing daily shows no sign of decreasing. 2 He gave me the data which/that 1 based my decision on. 3 The presentation which/that went on far too long didn't give us any new information. 4 The report which/that I'm working on at the moment is very complex. 5 Ella told us about a new survey which/that she read about recently. 6 The statistics which/that are often wrong suggest that sales may have fallen. O Choose the correct linking word(s) in italics. I'll phone you until / as soon as we get back. 2 They were giving the presentation when I once the power failed. 3 By the time I Until we get the exact figures, there's no point in discussing it. 4 He'll make his decision once / by the time we have looked at all the data. 5 I want the team briefed by the time J until the CEO arrives. □ Complete the sentences with these linking words. although in order to since so that whereas it will take more time, I think we should carry out a thorough survey. 2 _we need to attract more staff, salaries need to be competitive. 3 We are proposing training for all staff _improve efficiency. 4 We need to set up a monitoring system _we can check progress. 5 Managers have flexible working hours _production staff do not. D Choose the correct linking word(s) in j italics to complete each sentence. 1 We need to update computers in the accounts department and, similarly I on the other hand, in the personnel department. 2 Fosters have updated their technology and, in spite of that/ as a result, they are more competitive. 3 We are understaffed and, consequently / in addition, everyone has to work harder. 4 Last year we were celebrating success: this year, what's more/in contrast, we have seen decline. El Choose the correct linking word(s) in italics to complete each sentence. Owing to / Despite the increase in oil prices, we have to cut back on fuel consumption. In spite of /Due to our best efforts, the situation has not improved. I have no doubt that this accident was as a result of / due to carelessness. In spite/ Despite increased interest in our products, sales have remained low. 4S- 0 Report each sentence, starting with the phrases in brackets. 1 'The office will be too crowded if we have two more staff.' (People felt...) 2 'Can you please take care of the accounts?' (I've asked Tim ...) 3 'Can you please remember to send your reports in by next Friday?' (The Chair reminded everybody...) 4 'We heard the alarm at 10pm last night.' (Witnesses reported ...) 5 'Would you like to present the figures at the meeting tomorrow?' (|oy suggested ...) 6 'The engineers haven't repaired the equipment yet.' (He admitted ...) E3 Choose a reporting verb from the list to report what John said. - deny offer ask agree refuse 1 'Shall I draw up a list of potential suppliers?' 2 'Why hasn't the project been completed?" 3 'I'm not going to fund your travel expenses.' 4 T didn't take the documents out of the office.' 5 'You're right - it's too early to decide.' D Choose the correct adjective or adverb in italics to complete the email. A Hi Gerald Thought you'd like to hear about our planning meeting yesterday. At first the meeting was quite 'bored 1 boringly / boring but then Kjeld from the Copenhagen office arrived. He was 'interestingly 1 interested 1 interesting in the relocation plans, but Monique insisted that the information was 'confident 1 confidentially 1 confidential. They started having a 'live 1 alive 1 lively discussion that soon became a 'heating 1 heated 1 heatedly argument. It wasn't a very 'produced 1 productive 1 productively way to spend the entire meeting. Perhaps Monique reacted too1 strong 1 stronger! strongly to the situation. A more 'diplomatici diplomatically 1 diplomat response might have worked better. D Correct the mistakes in each sentence. 1 We've been terrible busy for the last two weeks. 2 It was a meeting remarkably interesting. 3 It's usual the chairperson who opens the meeting. 4 It was a hardly lesson to learn. 5 The ideas were unimaginative and totally bored. 6 That idea is complete brilliant! D Choose the best word or phrase in brackets to make each sentence more emphatic. Write it in the correct place in the sentence. 1 I agree that it's the best decision, (totally / highly) 2 It is a tricky situation and we need to proceed with care, (outstanding / the utmost) 3 This is a question which we need to address, (complete / fundamental) 4 Now is not the right time to invest, (definitely / significantly) 5 Winning this contract is important, (absolutely / vitally) 0 Rewrite the sentences to make them more emphatic. Use the words in brackets. Example We need better customer service. —*- Jt is better customer service that we need. 1 It is surprising that nothing has gone wrong. (What ... is ...) 2 He has a great business idea and the funds to develop it. (Not only ... but also) 3 We can arrive at our goal by planning well. (Only) 4 You shouldn't start manufacturing until you have obtained a patent. (On no account) 5 We didn't realise that our competitors were developing the same product. (Little)