UNIT 12: MODAL VERBS 1 Choose the correct word or phrase in italics to complete each sentence. 1 You must/needn't save a file before you turn the computer off, or you will lose it. 2 I'm afraid this is a non-smoking office, so you haven't got to/can't smoke in here. 3 Employees are reminded that they mustn't/needn't use the office phone to make personal calls. 4 You needn't/mustn't send that reminder to Eastwood's — they paid the invoice this morning. 5 In countries like Iran, you don't have to/can't buy or sell alcohol. 6 This income tax form must/needn't be completed and returned to the Inland Revenue within 30 days. 7 You mustn't/don't have to come to the meeting if you have more important things to do. 8 This information is highly confidential, so you mustn't/needn't discuss it with anyone. 9 As you are from the European Union, you mustn't/don't have to have a visa to go to France. 10 Drivers wishing to hire a car must/aren't allowed to be over 21 and have a full driving licence. 2 Write down what the following people might say in these situations using must, needn't, or mustn't. 1 A supervisor in a supermarket hears a check-out operator being rude to a customer. _______________________________________________________________________________ 2 A clerk in a store is explaining to a customer that refunds cannot be given without a receipt. _______________________________________________________________________________ 3 A pension salesman is explaining that there is no obligation to pay contributions every month. _______________________________________________________________________________ 4 You have just heard a colleague give a terrible presentation. Give him some advice. _______________________________________________________________________________ 5 You notice that a colleague uses the `save' facility on his computer every ten minutes. You know that the computer has an 'auto-save' facility. _______________________________________________________________________________ 6 You overhear a temporary secretary discussing travel insurance with a travel agent. Your company has a policy that covers all the employees. _______________________________________________________________________________ 3 Look at these notes that a Personnel Manager wrote to explain company rules. Then use the notes to complete a briefing he gave to some new employees on the first day at work. Choose from have to, don’t have to, can, can’t, should or shouldn’t.