UNWTO Tourism Highlights 2 0 1 0 E d i t i o n For more information: Facts & Figures section at www.UNWTO.org/facts Highlights 2010 Ingle?s:Maquetación 1 4/10/10 17:41 Página 1 2 | World Tourism Organization (UNWTO) International Tourism International tourism – a key to development, prosperity and well-being Over time, an ever increasing number of destinations have opened up and invested in tourism development, turning modern tourism into a key driver for socio-economic progress through the creation of jobs and enterprises, infrastructure development and the export revenues earned. As an internationally traded service, inbound tourism has become one of the major trade categories. The overall export income generated by inbound tourism, including passengers transport, exceeded US$ 1 trillion in 2009, or close to US$ 3 billion a day. Tourism exports account for as much as 30% of the world’s exports of commercial services and 6% of overall exports of goods and services. Globally, as an export category, tourism ranks fourth after fuels, chemicals and automotive products. For many developing countries it is one of the main sources for foreign exchange income and the number one export category, creating much needed employment and opportunities for development. The contribution of tourism to economic activity worldwide is estimated at some 5%. Tourism’s contribution to employment tends to be slightly higher relatively and is estimated in the order of 6-7% of the overall number of jobs worldwide (direct and indirect). The most comprehensive way to measure the economic importance of both inbound and domestic tourism in national economies is through the 2008 Tourism Satellite Account (TSA) Recommended Methodological Framework, approved by the UN Statistics Commission. Though many countries have taken steps to implement the TSA, relatively few have full, comparable results available. The knowledge and experience gained through the TSA exercise has certainly contributed to a much better understanding of the role of tourism in economies worldwide and allows for a tentative approximation of key indicators. Based on the currently still fragmented information from countries with data available, tourism’s contribution to worldwide gross domestic product (GDP) is estimated at some 5%. For advanced, diversified economies, the contribution of tourism to GDP ranges from approximately 2% for countries where tourism is a comparatively small sector, to over 10% for countries where tourism is an important pillar of the economy. For small islands and developing countries, or specific regional and local destinations where tourism is a key economic sector, the importance of tourism tends to be even higher. UNWTO Tourism Highlights is a publication of the World Tourism Organization (UNWTO), released on the occasion of World Tourism Day, celebrated annually on 27 September. In 2010, World Tourism Day will take place under the theme ‘Tourism and biodiversity’ and will be hosted by China. Tourism Highlights aims to provide a consolidated set of data and trends for international tourism during the year prior to its date of publication. For information on current short-term tourism data and trends, please refer to the UNWTO World Tourism Barometer at www.unwto.org/facts/eng/barometer.htm. The World Tourism Organization (UNWTO), a United Nations specialized agency, is the leading international organization with the decisive and central role in promoting the development of responsible, sustainable and universally accessible tourism. It serves as a global forum for tourism policy issues and a practical source of tourism know-how. Its membership includes 154 countries, 7 territories, 2 permanent observers and over 400 Affiliate Members. Key trends 2009: • Under the impact of the worldwide financial crisis and following economic recession, international tourist arrivals declined by 4.2% in 2009 to 880 million. • International tourism receipts reached US$ 852 billion (611 billion euros) in 2009, corresponding to a decrease in real terms of 5.7% on 2008. • Growth returned to international tourism in the last quarter of 2009 after 14 months of decline. Current developments and outlook: • According to the August 2010 Interim Update of the UNWTO World Tourism Barometer, worldwide international tourist arrivals increased by 7% between January and June 2010 compared to the very depressed levels of the same period of 2009, thus continuing the recovery trend that started in the last quarter of 2009. • In the second half of the year the rate of growth is likely to slow. For the full year 2010 UNWTO projects a growth in international tourist arrivals of between 3% and 4%. Long-term trend: • Over the past six decades, tourism has experienced continued expansion and diversification to become one of the largest and fastest growing economic sectors in the world. Many new destinations have emerged alongside the traditional ones of Europe and North America. • In spite of occasional shocks, international tourist arrivals have shown virtually uninterrupted growth – from 25 million in 1950, to 277 million in 1980, to 438 million in 1990, to 681 million in 2000, and the current 880 million. • The dismal results of 2009 followed four years of strong, above trend growth. Including 2009, average annual growth since 2000 has been 3%. • As growth has been particularly fast in the world’s emerging regions, the share in international tourist arrivals received by emerging and developing countries has steadily risen, from 32% in 1990 to 47% in 2009. • By 2020 international arrivals are expected to reach 1.6 billion. Highlights 2010 Ingle?s:Maquetación 1 4/10/10 17:41 Página 2 UNWTO Tourism Highlights, Edition 2010 | 3 Overview International Tourism 2009 – an exceptionally challenging year Most travel by air and for the purpose of leisure The global economic recession aggravated by the uncertainty around the A(H1N1) influenza pandemic turned 2009 into one of the toughest years for the tourism sector. International tourist arrivals for business, leisure and other purposes totalled 880 million in 2009, corresponding to a worldwide decline of 4.2%. Growth returned in the last quarter of 2009, after 14 months of negative results. The 2% upswing registered in the last quarter of 2009 contrasts with the declines of 10%, 7% and 2% felt in the first three quarters respectively. Asia and the Pacific and the Middle East led the recovery with growth already turning positive in both regions in the second half of 2009. Except for Africa, which bucked the global trend with a 3% growth, all world regions were negative in 2009. Europe (-6%), the Middle East (-5%) and the Americas (-5%) were the hardest hit regions. Asia and the Pacific achieved the most impressive upturn, from a 7% decline between January and June to a 4% growth in the second half of the year, closing the year at -2%. In 2009, travel for leisure, recreation and holidays accounted for just over half of all international tourist arrivals (51% or 446 million arrivals). Some 15% of international tourists reported travelling for business and professional purposes and another 27% travelled for specific purposes, such as visiting friends and relatives (VFR), religious reasons and pilgrimages, health treatment, etc. The purpose of visit for the remaining 7% of arrivals was not specified. Slightly over half of travellers arrived at their destination by air transport (53%) in 2009, while the remainder travelled over the surface (47%) – whether by road (39%), rail (3%) or over water (5%). Over time, the trend has been for air transport to grow at a faster pace than surface transport, so the share of air transport is gradually increasing. Source: World Tourism Organization (UNWTO) © Inbound Tourism 1990-2009* Source: World Tourism Organization (UNWTO) © Inbound Tourism by month International Tourism Arrivals (million) Inbound tourism by purpose of visit, 2009* (share) Inbound tourism by mode of transport, 2009* (share) Source: World Tourism Organization (UNWTO) © Leisure, recreation and holidays 51% Air 53% Road 39% Rail 3%Water 5% VFR, health, religion, other 27% Business and professional 15%Not specified 7% Source: World Tourism Organization (UNWTO) © Highlights 2010 Ingle?s:Maquetación 1 4/10/10 17:41 Página 3 4 | World Tourism Organization (UNWTO) International Tourist Arrivals International Tourism Receipts International tourism receipts declined by 5.7% in 2009 International tourism receipts reached US$ 852 billion (611 billion euros) in 2009, down from US$ 941 billion (euro 640 billion) in the previous year. In absolute terms, international tourism receipts decreased by US$ 89 billion, but only by euro 29 billion due to the appreciation of the US dollar against several world currencies and, in particular the euro (from its historic low against the euro in 2008, the US dollar recovered some 5% in 2009). In real terms, i.e. using local currencies at constant prices in order to adjust for exchange rate fluctuations and inflation, international tourism receipts decreased by 5.7% in 2009. This was the first year of decline since 2003, when international tourism was hit by the Iraq war and the outbreak of SARS, decreasing then by 1.3% in real terms. As in most years, the difference in the trend in receipts and arrivals was fairly narrow in 2009, showing that the slowdown in receipts is mostly linked to the dip in arrivals rather than to reduced expenditure. All regions suffered a drop in receipts in real terms, albeit with varying rates of decline. The brunt of the losses were born by the Americas (-10%), and Europe (-7%). Asia and the Pacific (-1%), the Middle East (-1%) and Africa (-4%) did comparatively better than the world average. In the case of Asia and the Pacific, the decline followed a series of five very strong years. By subregion, only Oceania (+5%) and North-East Asia (+1%) showed positive growth in real terms. Despite negative results, South Asia (0%), South America (-1%) and Northern Europe (-3%) performed above the world average. International Tourist Arrivals Market Change Average annual (million) share (%) (%) growth (%) 1990 1995 2000 2005 2007 2008 2009* 2009* 08/07 09*/08 '00-'09* World 438 533 683 802 901 919 880 100 2.0 -4.2 2.9 Advanced economies¹ 300 339 423 451 496 494 470 53.4 -0.4 -4.9 1.2 Emerging economies¹ 139 194 260 351 405 425 410 46.6 4.9 -3.4 5.2 By UNWTO regions: Europe 265.0 309.1 392.2 441.0 485.4 487.2 459.7 52.2 0.4 -5.7 1.8 Northern Europe 28.6 35.8 43.7 52.8 58.1 56.4 53.1 6.0 -2.9 -5.8 2.2 Western Europe 108.6 112.2 139.7 141.7 153.9 153.2 146.0 16.6 -0.4 -4.7 0.5 Central/Eastern Europe 33.9 58.1 69.3 87.5 96.6 100.0 89.5 10.2 3.5 -10.4 2.9 Southern/Mediter. Eu. 93.9 103.0 139.5 159.1 176.8 177.7 171.1 19.4 0.5 -3.7 2.3 Asia and the Pacific 55.8 82.0 110.1 153.6 182.0 184.0 181.2 20.6 1.1 -1.6 5.7 North-East Asia 26.4 41.3 58.3 86.0 101.0 101.0 98.1 11.1 0.0 -2.9 5.9 South-East Asia 21.2 28.4 36.1 48.5 59.7 61.7 62.1 7.1 3.4 0.6 6.2 Oceania 5.2 8.1 9.6 11.0 11.2 11.1 10.9 1.2 -0.9 -1.8 1.4 South Asia 3.2 4.2 6.1 8.1 10.1 10.3 10.1 1.1 1.1 -1.5 5.8 Americas 92.8 109.0 128.9 134.0 143.9 147.8 140.7 15.9 2.8 -4.8 1.0 Noth America 71.7 80.7 91.5 89.9 95.3 97.7 92.1 10.5 2.6 -5.7 0.1 Caribbean 11.4 14.0 17.1 18.8 19.8 20.1 19.5 2.2 1.2 -2.9 1.5 Central America 1.9 2.6 4.3 6.3 7.8 8.2 7.6 0.9 6.4 -7.4 6.5 South America 7.7 11.7 15.9 19.0 21.0 21.8 21.4 2.3 3.8 -1.6 3.3 Africa 14.8 18.9 26.5 35.4 43.1 44.2 45.6 5.2 2.5 3.1 6.2 North Africa 8.4 7.3 10.2 13.9 16.3 17.1 17.6 2.0 4.8 2.5 6.2 Subsaharan Africa 6.4 11.6 16.3 21.5 26.9 27.2 28.1 3.2 1.1 3.4 6.3 Middle East 9.6 13.7 24.9 37.8 46.7 55.6 52.9 6.0 19.0 -4.9 8.8 International Tourism Receipts Change Change (billion) current prices (%) constant prices (%) 1990 1995 2000 2005 2007 2008 2009* 07/06 08/07 09*/08 07/06 08/07 09*/08 Local currencies 9.1 6.3 -4.1 5.5 1.3 -5.7 US$ 264 405 478 679 858 941 852 15.3 9.7 -9.4 12.1 5.7 -9.1 Euro 207 310 517 545 626 640 611 5.7 2.2 -4.5 3.5 -1.0 -4.8 Source: World Tourism Organization (UNWTO) © (Data as collected by UNWTO, August 2010) ¹ Based on the classification by the International Monetary Fund (IMF), see page 147 of www.imf.org/external/pubs/ft/weo/2010/01/pdf/text.pdf. Source: World Tourism Organization (UNWTO) © (Data as collected by UNWTO, August 2010) Highlights 2010 Ingle?s:Maquetación 1 4/10/10 17:41 Página 4 UNWTO Tourism Highlights, Edition 2010 | 5 Visitor expenditure on accommodation, food and drink, local transport, entertainment, shopping, is an important pillar of the economies of many destinations, creating much needed employment and opportunities for development. For more than 80 countries receipts from international tourism were over US$ 1 billion in 2009. For destination countries, receipts from international tourism count as exports and cover transactions generated by same-day as well as overnight visitors. However, these do not include receipts from international passenger transport contracted from companies outside the travellers’ countries of residence, which are reported in a separate category (International Passenger Transport). Although the availability of comparable international data broken down at this level has its limitations, the export value of international passenger transport has in recent years been estimated at some 16% of the combined receipts from international tourism and international passenger transport. For 2009, this corresponds to some US$ 161 billion, as against US$ 185 billion in 2008. This implies that total receipts from international tourism, including international passenger transport, exceeded US$ 1 trillion in 2009. In other words, international tourism contributes close to US$ 3 billion a day to worldwide export earnings. Source: World Tourism Organization (UNWTO) © (Data as collected by UNWTO, August 2010) ¹ Based on the classification by the International Monetary Fund (IMF), see page 147 of www.imf.org/external/pubs/ft/weo/2010/01/pdf/text.pdf. International Tourism Receipts US$ Euro Local currencies, constant prices, Share Receipts Receipts change (%) (%) (billion) per arrival (billion) per arrival 07/06 08/07 09*/08 2009* 2008 2009* 2009* 2008 2009* 2009* World 5.5 1.3 -5.7 100 941 852 970 640 611 690 Advanced economies¹ 4.9 1.9 -6.7 64.2 613 547 1.160 417 392 830 Emerging economies¹ 6.8 0.1 -3.8 35.8 328 305 740 223 219 530 By UNWTO regions: Europe 2.7 -1.2 -6.6 48.5 473.7 413.0 900 322.0 296.1 640 Northern Europe 4.0 -2.0 -2.9 7.1 70.2 60.9 1,150 47.8 43.6 820 Western Europe 2.2 -2.3 -7.2 16.9 162.2 143.7 980 110.3 103.0 710 Central/Eastern Europe 8.9 2.1 -8.2 5.6 57.8 47.4 530 39.3 34.0 380 Southern/Mediter. Eu. 0.9 -0.8 -7.0 18.9 183.5 161.1 940 124.7 115.5 670 Asia and the Pacific 10.0 4.6 -0.7 23.9 208.9 203.7 1,120 142.1 146.1 810 North-East Asia 8.3 8.4 0.7 11.8 99.9 100.3 1,020 67.9 71.9 730 South-East Asia 16.0 -1.0 -6.3 6.4 59.8 54.3 870 40.6 38.9 630 Oceania 6.4 2.9 5.2 3.9 33.7 33.5 3,080 22.9 24.0 2,210 South Asia 6.8 7.4 -0.2 1.8 15.5 15.6 1,550 10.6 11.2 1,110 Americas 6.6 4.9 -10,1 19.4 188.1 165.2 1,170 127.9 118.5 840 North America 7.6 6.9 -12.3 14.0 138.9 118.9 1,290 94.5 85.2 930 Caribbean 0.9 -3.1 -4.9 2.6 23.6 22.2 1,140 16.1 16.0 820 Central America 10.6 -1.1 -7.1 0.7 6.4 5.9 770 4.3 4.2 550 South America 6.8 2.4 -1.3 2.1 19.2 18.2 850 13.1 13.0 610 Africa 9.7 -3.5 -4.4 3.4 30.2 28.9 630 20.5 20.7 450 North Africa 7.4 -3.9 -4.3 1.2 10.8 9.9 570 7.3 7.1 410 Subsaharan Africa 10.9 -3.3 -4.4 2.2 19.4 18.9 670 13.2 13.6 480 Middle East 9.4 0.8 -0.9 4.8 39.7 41.2 780 27.0 29.5 560 No major changes in the top ten When ranked according to the two key tourism indicators – international tourist arrivals and international tourism receipts – it is interesting to note that eight of the top ten destinations appear in both lists, even though they show marked differences in terms of the type of tourists they attract, as well as their average length of stay and their spending per trip and per night. In spite of the decreases suffered by most destinations in 2009, there have been only slight changes in the ranking of the top ten destinations by international tourist arrivals, while the ranking in terms of international tourism receipts remains unchanged compared to the 2008 ranking. The first three places in both arrivals and receipts are still occupied by France, Spain and the USA, albeit in a different order. France (74 million tourists) continues to lead the ranking of the world’s major tourism destinations in terms of arrivals and ranks third in receipts. The USA ranks first in receipts with US$ 94 billion and second in arrivals. Spain maintains its position as the second biggest earner worldwide and the first in Europe, and ranks third in arrivals. China and Italy rank fourth and fifth, respectively, in arrivals, and in reverse order for receipts. The UK is sixth in terms of arrivals and seventh in receipts. Both Turkey and Germany climbed one rank in arrivals, occupying the seventh and eighth positions respectively. In receipts, Germany kept its sixth place and Turkey the ninth. Malaysia entered the 2009 top ten taking the number nine spot in arrivals. Completing the top ten ranking in arrivals were Mexico (10th) and in receipts, Australia (8th) and Austria (10th). World’s Top Tourism Destinations Highlights 2010 Ingle?s:Maquetación 1 4/10/10 17:41 Página 5 6 | World Tourism Organization (UNWTO) International Tourist Arrivals million Change (%) Rank Series 2008 2009* 08/07 09*/08 1 France TF 79.2 74.2 -2.0 -6.3 2 United States TF 57.9 54.9 3.5 -5.3 3 Spain TF 57.2 52.2 -2.5 -8.7 4 China TF 53.0 50.9 -3.1 -4.1 5 Italy TF 42.7 43.2 -2.1 1.2 6 United Kingdom TF 30.1 28.0 -2.4 -7.0 7 Turkey TF 25.0 25.5 12.3 2.0 8 Germany TCE 24.9 24.2 1.9 -2.7 9 Malaysia TF 22.1 23.6 5.1 7.2 10 Mexico TF 22.6 21.5 5.9 -5.2 International Tourism Receipts US$ Local currencies billion Change (%) Change (%) Rank 2008 2009* 08/07 09*/08 08/07 09*/08 1 United States 110.0 93.9 13.5 -14.6 13.5 -14.6 2 Spain 61.6 53.2 6.9 -13.7 -0.4 -9.0 3 France 56.6 49.4 4.2 -12.7 -2.9 -7.9 4 Italy 45.7 40.2 7.2 -12.0 -0.1 -7.2 5 China 40.8 39.7 9.7 -2.9 9.7 -2.9($) 6 Germany 40.0 34.7 11.1 -13.3 3.5 -8.5 7 United Kingdom 36.0 30.0 -6.7 -16.6 1.6 -1.6 8 Australia 24.8 25.6 11.0 3.4 10.7 11.2 9 Turkey 22.0 21.3 18.7 -3.2 18.7 -3.2($) 10 Austria 21.6 19.4 15.5 -10.1 7.6 -5.2 Source: World Tourism Organization (UNWTO) © $ = percentage derived from series in US$ instead of local currency (Data as collected by UNWTO, August 2010) Europe – nearby markets proved more resistant Out of all the regions in the world, Europe’s tourism sector, the world’s largest and most mature, has been the hardest hit by the recession. The region, which accounted for 52% of international tourist arrivals and 48% of international tourism receipts in 2009, saw arrivals decrease by 6% to 460 million, while receipts declined 7% in real terms to US$ 413 bn (euro 296 billion). Destinations in Central and Eastern Europe were particularly badly hit, while results in Western, Southern and Mediterranean Europe were relatively better. Many countries in Central and Eastern Europe have been more severely affected by the economic recession and are finding the return to growth more difficult. Overall, arrivals in the subregion are estimated to have fallen by 10%. Nevertheless, a few European destinations still succeeded in posting positive results: Hungary (+3%), Sweden (+3%), Turkey (+2%) and Italy (+1%). Various other European destinations with easy access over land from nearby markets, such as Croatia (-1%), the Netherlands (-2%), Germany (-3%), Austria (-3%) and Switzerland (-4%), also did better than the region’s average. Among the more affected in 2009 were destinations within the euro area and with a marked reliance on the UK source market such as Cyprus (-11%) and Spain (-9%), which suffered the impact of a historically weak UK pound. France, the world’s first destination by arrivals, and Greece (both -6%) just matched the trend for the region. Source: World Tourism Organization (UNWTO) © (Data as collected by UNWTO, August 2010) ¹ See note on page 7 International Tourist Arrivals International Tourism Receipts Major destinations (1000) Change (%) Share (%) (US$ million) Share (%) Series1 2007 2008 2009* 08/07 09*/08 2009* 2007 2008 2009* 2009* Europe 485,411 487,616 460,103 0.5 -5.6 100 435,350 473,665 413,082 100 Austria TCE 20,773 21,935 21,355 5.6 -2.6 4.6 18,695 21,587 19,404 4.7 Belgium TCE 7,045 7,165 6,814 1.7 -4.9 1.5 10,989 11,762 9,801 2.4 Bulgaria TF 5,151 5,780 5,739 12.2 -0.7 1.2 3,550 4,204 3,728 0.9 Croatia TCE 9,307 9,415 9,335 1.2 -0.9 2.0 9,254 10,971 8,880 2.1 Cyprus TF 2,416 2,404 2,141 -0.5 -10.9 0.5 2,685 2,737 2,162 0.6 Czech Rep TCE 6,680 6,649 6,081 -0.5 -8.5 1.3 6,383 7,207 6,478 1.6 Finland TF 3,519 3,583 3,423 1.8 -4.5 0.7 2,837 3,208 2,820 0.7 France TF 80,853 79,218 74,200 -2.0 -6.3 16.1 54,273 56,573 49,398 12.0 Germany TCE 24,420 24,886 24,224 1.9 -2.7 5.3 36,038 40,021 34,709 8.4 Greece TF 16,165 15,939 14,915 -1.4 -6.4 3.2 15,513 17,114 14,506 3.5 Hungary TF 8,638 8,814 9,058 2.0 2.8 2.0 4,721 5,935 5,631 1.4 Ireland TF 8,332 8,026 7,189 -3.7 -10.4 1.6 6,066 6,294 4,890 1.2 Israel TF 2,068 2,572 2,321 24.4 -9.7 0.5 3,095 4,144 3,634 0.9 Italy TF 43,654 42,734 43,239 -2.1 1.2 9.4 42,651 45,727 40,249 9.7 Kazakhstan TF 3,876 3,447 3,118 -11.1 -9.5 0.7 1,013 1,012 963 0.2 Netherlands TCE 11,008 10,104 9,921 -8.2 -1.8 2.2 13,305 13,342 12,365 3.0 Norway TF 4,377 4,347 4,346 -0.7 0.0 0.9 4,522 4,911 4,204 1.0 Poland TF 14,975 12,960 11,890 -13.5 -8.3 2.6 10,599 11,768 9,011 2.2 Portugal TF 12,321 .. .. .. .. .. 10,145 10,943 9,650 2.3 Russian Federation TF 20,605 21,566 19,420 4.7 -10.0 4.2 9,447 11,819 9,297 2.3 Spain TF 58,666 57,192 52,231 -2.5 -8.7 11.4 57,645 61,628 53,177 12.9 Sweden TCE 5,224 4,728 4,875 -9.5 3.1 1.1 11,997 12,494 12,100 2.6 Switzerland THS 8,448 8,608 8,294 1.9 -3.7 1.8 12,181 14,408 13,945 3.4 Turkey TF 22,248 24,994 25,506 12.3 2.0 5.5 18,487 21,951 21,250 5.1 Ukraine TF 23,122 25,392 20,741 9.8 -18.3 4.5 4,597 5,768 3,576 0.9 United Kingdom TF 30,871 30,142 28,033 -2.4 -7.0 6.1 38,602 36,028 30,038 7.3 Regional Results Highlights 2010 Ingle?s:Maquetación 1 4/10/10 17:41 Página 6 UNWTO Tourism Highlights, Edition 2010 | 7 * = provisional figure or data; .. = figure or data not (yet) available; l = change of series; n/a = not applicable. Series of International Tourist Arrivals – TF: International tourist arrivals at frontiers (excluding same-day visitors); VF: International visitor arrivals at frontiers (tourists and same-day visitors); THS: International tourist arrivals at hotels and similar establishments; TCE: International tourist arrivals at collective tourism establishments. Asia and the Pacific – rebounding strongly in second half of 2009 International tourist arrivals in Asia and the Pacific decreased by 2% to 181 million (21% of world total), while receipts declined by 1% in real terms to US$ 204 billion (24% of world total). Tourism performance, however, demonstrated an extraordinary rebound in the course of the year. While arrivals declined by 7% between January and June, the second half of 2009 saw 4% growth reflecting improved regional economic results and prospects. South-East Asia performed best, closing 2009 with an increase in arrivals of 1%, driven by the positive results of Malaysia (+7%), Cambodia (+2%) and Indonesia (+1%). In North-East Asia the year was still down 3%, with China, the top destination of the region, down 4%, but the Republic of Korea and Taiwan (pr. of China) up by 13% and 14% respectively. International arrivals in South Asia decreased by 2%. Pakistan (+4%) and Sri Lanka (+2%) reported positive results, while India declined by 3%. In Oceania, arrivals also declined by 2%, with results for Australia and New Zealand both flat. Source: World Tourism Organization (UNWTO) © (Data as collected by UNWTO, August 2010) ¹ See note below International Tourist Arrivals International Tourism Receipts Major destinations (1000) Change (%) Share (%) (US$ million) Share (%) Series1 2007 2008 2009* 08/07 09*/08 2009* 2007 2008 2009* 2009* Asia and the Pacific 182,046 184,044 181,189 1.1 -1.6 100 186,307 208,934 203,741 100 Australia VF 5,644 5,586 5,584 -1.0 0.0 3.1 22,308 24,756 25,594 12.6 Cambodia TF 1,873 2,001 2,046 6.8 2.2 1.1 1,135 1,219 1,185 0.6 China TF 54,720 53,049 50,875 -3.1 -4.1 28.1 37,233 40,843 39,675 19.5 Fiji TF 540 583 539 8.0 -7.7 0.3 497 544 .. .. Guam TF 1,225 1,142 1,053 -6.8 -7.8 0.6 .. .. .. .. Hong Kong (China) TF 17,154 17,320 16,926 1.0 -2.3 9.3 13,754 15,304 16,463 8.1 India TF 5,082 5,283 5,109 4.0 -3.3 2.8 10,729 11,832 11,136 5.5 Indonesia TF 5,506 6,234 6,324 13.2 1.4 3.5 5,346 7,375 6,318 3.1 Iran TF 2,219 2,034 .. -8.3 .. .. 1,677 1,908 .. .. Japan VF 8,347 8,351 6,790 0.0 -18.7 3.7 9,334 10,821 10,305 5.1 Korea, Republic of VF 6,448 6,891 7,818 6.9 13.4 4.3 6,138 9,774 9,442 4.6 Lao P,D,R, TF 1,142 1,295 1,239 13.4 -4.3 0.7 233 276 268 0.1 Macao (China) TF 12,942 10,610 10,402 n/a -2.0 5.7 13,076 16,757 .. .. Malaysia TF 20,973 22,052 23,646 5.1 7.2 13.1 14,044 15,277 15,772 7.8 Maldives TF 676 683 656 1.0 -4.0 0.4 602 664 590 0.3 New Zealand VF 2,466 2,459 2,458 -0.3 0.0 1.4 5,436 5,012 4,398 2.2 Nepal TF 527 500 510 -5.0 1.9 0.3 198 336 371 0.2 Pakistan TF 840 823 855 -2.0 3.9 0.5 276 316 272 0.2 Philippines TF 3,092 3,139 3,017 1.5 -3.9 1.7 4,933 2,499 2,329 1.1 Singapore TF 7,957 7,778 7,488 -2.2 -3.7 4.1 9,066 10,722 9,187 4.5 Sri Lanka TF 494 438 448 -11.2 2.1 0.2 385 342 350 0.2 Taiwan (pr, of China) VF 3,716 3,845 4,395 3.5 14.3 2.4 5,213 5,937 6,958 3.4 Thailand TF 14,464 14,584 14,145 0.8 -3.0 7.8 16,669 18,173 15,901 7.8 Vietnam VF 4,229 4,236 3,747 0.2 -11.5 2.1 3,750 3,930 3,050 1.5 Regional Results Highlights 2010 Ingle?s:Maquetación 1 4/10/10 17:41 Página 7 8 | World Tourism Organization (UNWTO) Regional Results Americas – battered by the recession and the A(H1N1) influenza epidemic Aside from the economic recession impacting severely in North America, the Americas was also the region most plagued by the uncertainties raised by the A(H1N1) influenza outbreak with the months of May, June and July presenting some of the most significant declines in arrivals during 2009. International tourist arrivals for the year fell by 5% to 141 million (16% of world total), while international tourism receipts decreased by 10% in real terms to US$ 165 billion (19% of world total). The three leading destinations of the region, the United States, Mexico (both -5%) and Canada (-8%), all ended 2009 with arrivals down on the previous year. South America, a subregion which seems to be weathering the recession well, managed to contain the decline at 1%. Bolivia (+13%), Colombia (+11%), Uruguay (+7%), Peru (+4%), Paraguay (+3%) and Chile (+2%) all reported growth, but could not offset the decreases of the two largest destinations of the subregion, Argentina (-8%) and Brazil (-5%). Arrivals in the Caribbean declined by 3%, with three of the major destinations, Cuba, Jamaica (both +4%) and the Dominican Republic (+0.3%), posting positive results. In Central America arrivals declined by 7%, with Nicaragua (+9%) as a notable exception on the trend. Africa – bucking the trend Africa remained the star performer among world regions throughout 2009, achieving positive growth in international tourist arrivals of 3%, to 46 million (5% of world total). International tourism receipts, however, are estimated to have decreased by 4% in real terms to US$ 29 billion (3% of world total). A number of countries in Subsaharan Africa far outperformed the world average in 2009. Kenya sustained its recovery, achieving an impressive doubledigit increase (visitor arrivals +24%, tourist arrivals not yet available). Angola recorded 24% growth, Swaziland 20% and Ghana 15%. South Africa continued its positive trend benefiting from the build-up to the hosting of the 2010 FIFA World Cup and international arrivals increased by 4%. In North Africa, Morocco maintained momentum (+6%) and was one of the top performers of 2009, supported by state-of-the-art product development and active and imaginative promotion. Source: World Tourism Organization (UNWTO) © (Data as collected by UNWTO, August 2010) ¹ See note on page 7 International Tourist Arrivals International Tourism Receipts Major destinations (1000) Change (%) Share (%) (US$ million) Share (%) Series1 2007 2008 2009* 08/07 09*/08 2009* 2007 2008 2009* 2009* Americas 143,852 147,830 140,679 2.8 -4.6 100 171,356 188,145 165,227 100 Argentina TF 4,562 4,700 4,329 3.0 -7.9 3.1 4,314 4,646 3,916 2.4 Aruba TF 772 827 813 7.0 -1.7 0.6 1,256 1,411 1,295 0.8 Bahamas TF 1,528 1,463 1,327 -4.2 -9.3 0.9 2,187 2,153 1,938 1.2 Barbados TF 575 568 519 -1.2 -8.6 0.4 1,189 1,194 1,096 0.7 Bolivia TF 573 594 671 3.7 13.1 0.5 292 275 279 0.2 Brazil TF 5,026 5,050 4,802 0.5 -4.9 3.4 4,953 5,785 5,305 3.2 Canada TF 17,935 17,142 15,771 -4.4 -8.0 11.3 15,568 15,668 13,707 8.3 Chile TF 2,507 2,699 2,750 7.7 1.9 2.0 1,478 1,674 1,568 0.9 Colombia TF 2,115 2,168 .. 2.5 .. .. 1,669 1,844 1,999 1.2 Costa Rica TF 1,980 2,089 1,923 5.5 -8.0 1.4 2,026 2,285 2,075 1.3 Cuba TF 2,119 2,316 2,405 9.3 3.8 1.7 2,141 2,258 2,080 1.3 Dominican Rp TF 3,980 3,980 3,992 0.0 0.3 2.8 4,064 4,166 4,065 2.5 Ecuador VF 937 1,005 968 7.2 -3.7 0.7 623 742 663 0.4 El Salvador TF 1,339 1,385 1,091 3.5 -21.2 0.8 482 425 319 0.2 Guatemala TF 1,448 1,527 1,392 5.4 -8.8 1.0 1,055 1,068 820 0.5 Honduras TF 831 899 870 8.2 -3.3 0.6 546 619 611 0.4 Jamaica TF 1,701 1,767 1,831 3.9 3.6 1.3 1,910 1,976 1,938 1.2 Mexico TF 21,370 22,637 21,454 5.9 -5.2 15.3 12,852 13,289 11,275 6.8 Nicaragua TF 800 858 932 7.2 8.6 0.7 255 276 346 0.2 Panama TF 1,103 1,247 1,200 13.0 -3.7 0.9 1,185 1,408 1,483 0.9 Paraguay TF 416 428 439 3.0 2.6 0.3 102 109 112 0.1 Peru TF 1,916 2,058 2,140 7.4 4.0 1.5 1,723 1,991 2,046 1.2 Puerto Rico TF 3,687 3,716 3,551 0.8 -4.5 2.5 3,414 3,535 3,473 2.1 United States TF 55,979 57,937 54,884 3.5 -5.3 39.2 96,896 109,976 93,917 56.8 Uruguay TF 1,752 1,921 2,055 9.7 6.9 1.5 809 1,051 1,311 0.8 Venezuela TF 771 744 .. -3.5 .. .. 817 915 788 0.5 Highlights 2010 Ingle?s:Maquetación 1 4/10/10 17:42 Página 8 UNWTO Tourism Highlights, Edition 2010 | 9 Middle East – mixed picture with some destinations still growing strongly The Middle East has been one of the fastest growing regions of the past few years. In 2009, however, international tourist arrivals fell by an estimated 5% to 53 million (6% of world total), while international tourism receipts decreased by 1% in real terms to US$ 41 billion (5% of world total). The regional average was brought down by its two largest destinations Saudi Arabia (-26%) and Egypt (-3%) that were unable to sustain the bumper growth of previous years. On the other hand, most other destinations still showed positive results, with Lebanon (+40%), Qatar (+18%) and Syria (+12%) even reporting double-digit increases. Source: World Tourism Organization (UNWTO) © (Data as collected by UNWTO, August 2010) ¹ See note on page 7 International Tourist Arrivals International Tourism Receipts Major destinations (1000) Change (%) Share (%) (US$ million) Share (%) Series1 2007 2008 2009* 08/07 09*/08 2009* 2007 2008 2009* 2009* Africa 43,250 44,340 45,711 2.5 3.1 100 29,562 30,207 28,865 100 Algeria VF 1,743 1,772 1,912 1.6 7.9 4.2 219 325 .. .. Angola TF 195 294 366 51.1 24.3 0.8 225 285 .. Botswana TF 1,455 1,500 1,553 3.1 3.5 3.4 546 553 422 1.5 Cape Verde TF 267 285 287 6.7 0.7 0.6 303 350 287 1.0 Ethiopia TF 312 330 .. 5.8 .. 176 377 .. Gambia TF 143 147 142 2.9 -3.5 0.3 84 83 .. Ghana TF 587 698 803 19.0 15.0 1.8 908 919 968 3.3 Kenya TF 1,686 1,141 .. -32.3 .. .. 972 762 807 2.8 Lesotho TF 292 285 .. -2.4 .. .. 46 34 .. .. Madagascar TF 344 375 163 8.9 -56.6 0.4 269 349 280 1.0 Malawi TF 735 742 .. 1.0 .. .. 36 43 43 0.1 Mauritius TF 907 930 871 2.6 -6.4 1.9 1,299 1,449 1,117 3.9 Morocco TF 7,408 7,879 8,341 6.4 5.9 18.3 7,162 7,168 6,556 22.7 Mozambique TF 771 1,915 2,386 n/a 22.3 5.2 163 190 196 0.7 Namibia TF 929 931 .. 0.2 .. .. 434 378 361 1.2 Nigeria TF 1,212 1,313 .. 8.3 .. .. 213 569 602 2.1 Reunion TF 381 396 422 4.2 6.4 0.9 401 449 .. .. Rwanda VF 710 731 699 3.0 -4.4 1.5 152 186 174 0.6 Senegal TF 875 .. .. .. .. .. 531 543 .. .. Seychelles TF 161 159 158 -1.4 -0.9 0.3 285 258 .. .. South Africa TF 9,091 9,592 7,012 5.5 n/a 15.4 8,754 7,925 7,543 26.1 Sudan TF 436 441 420 1.1 -4.6 0.9 262 331 299 1.0 Swaziland THS 870 754 909 -13.3 20.4 2.0 32 19 .. .. Tanzania TF 692 750 .. 8.4 .. .. 1,199 1,289 1,260 4.4 Tunisia TF 6,762 7,049 6,901 4.2 -2.1 15.1 2,575 2,953 2,773 9.6 Uganda TF 642 844 817 31.5 -3.2 1.8 398 498 667 2.3 Zambia TF 897 812 .. -9.5 .. .. 138 146 .. .. Zimbabwe VF 2,506 1,956 2,014 -22.0 3.0 4.4 365 294 523 1.8 Source: World Tourism Organization (UNWTO) © (Data as collected by UNWTO, August 2010) ¹ See note onpage 7 International Tourist Arrivals International Tourism Receipts Major destinations (1000) Change (%) Share (%) (US$ million) Share (%) Series1 2007 2008 2009* 08/07 09*/08 2009* 2007 2008 2009* 2009* Middle East 46,732 55,618 52,904 19.0 -4.9 100 34,983 39,652 41,175 100 Bahrain TF 4,935 .. .. .. .. .. 1,105 1,166 .. .. Egypt TF 10,610 12,296 11,914 15.9 -3.1 22.5 9,303 10,985 10,755 26.1 Jordan TF 3,430 3,729 3,789 8.7 1.6 7.1 2,311 2,943 2,911 7.1 Lebanon TF 1,017 1,333 1,851 31.0 38.9 3.5 5,216 5,819 6,774 16.5 Oman TF 1,124 1,273 .. 13.3 .. .. 648 804 700 1.7 Palestine THS 264 387 396 46.6 2.2 0.7 212 269 .. 0.7 Qatar TF 964 1,405 1,659 45.8 18.1 3.1 28 145 179 0.4 Saudi Arabia TF 11,531 14,757 10,896 28.0 -26.2 20.6 5,968 5,910 5,964 14.5 Syrian Arab Republic TF 4,158 5,430 6,092 30.6 12.2 11.5 2,884 3,150 .. .. Untd Arab Emirates THS .. .. .. .. .. .. 6,072 7,162 7,352 17.9 Yemen THS 379 404 434 6.6 7.3 0.8 425 453 496 1.2 Highlights 2010 Ingle?s:Maquetación 1 4/10/10 17:42 Página 9 10 | World Tourism Organization (UNWTO) Outbound Tourism Most travellers stay in own region The large majority of international travel takes place within the traveller’s own region, with about four out of five worldwide arrivals originating from the same region. Source markets for international tourism are still largely concentrated in the industrialized countries of Europe, the Americas and Asia and the Pacific. However, with rising levels of disposable income, many emerging economies have shown fast growth over recent years, especially in particular markets in North-East and South-East Asia, Central and Eastern Europe, the Middle East, Southern Africa and South America. Europe is currently the largest source market, generating 55% of international arrivals worldwide, followed by Asia and the Pacific (20%) and the Americas (16%). As a result of the global economic recession, outbound tourism from all regions declined in 2009, with the exception of Africa which increased slightly. International tourism’s top spenders - China moves up ranking as fourth biggest spender The top 10 ranking by international tourism spenders shows one remarkable change in 2009, with China (US$ 44 billion) overtaking France (US$ 38 bn) and thereby moving into fourth position in the overall ranking. The first three places were held by Germany (US$ 81 bn), the USA (US$ 73 bn) and the UK (US$ 50 bn). China has shown by far the fastest growth with regard to expenditure on international tourism in the last decade, ranking only seventh in 2005. In 2009 expenditure still increased by a whopping 21% (reported in current US$ terms). Of the other nine top spenders only one recorded positive growth. The Netherlands, occupying tenth position, increased spending by a very modest 0.4% (in current euro terms). Among those whose expenditure declined, the UK suffered the biggest drop, i.e. its spending was down by US$ 18 billion to US$ 50 billion. Except for China, some other source markets also bucked the trend of decreasing expenditure and increased substantially, such as Saudi Arabia, moving back to the 11th position it lost in 2008, the Philippines, Turkey, India, Singapore, Hungary, Kuwait and Australia. Source: World Tourism Organization (UNWTO) © (Data as collected by UNWTO, August 2010) ¹ Countries that could not be allocated to specific region of origin. As information is derived from inbound tourism data this occurs when data on the country of origin missing or when a category such as ‘other countries of the world’ is used grouping countries together that are not seperately specified. Source: World Tourism Organization (UNWTO) © (Data as collected by UNWTO, August 2010) ($) = percentage derived from series in US$ instead of local currency International Tourist Arrivals Share Change Average annual (million) (%) (%) growth (%) 1990 1995 2000 2005 2006 2007 2008 2009* 2009* 08/07 09*/08 '00-09* World 438 533 683 802 847 901 919 880 100 2.0 -4.2 2.9 From: Europe 254.2 308.1 395.5 450.9 472.3 499.5 507.2 481.0 54.7 1.5 -5.2 2.2 Asia and the Pacific 58.8 86.5 114.0 152.7 163.9 178.2 181.2 177.1 20.1 1.7 -2.3 5.0 Americas 99.3 108.5 130.9 136.0 142.6 149.9 151.0 144.0 16.4 0.8 -4.7 1.1 Middle East 8.2 9.3 14.1 22.8 24.6 27.2 32.0 30.3 3.4 17.6 -5.3 8.9 Africa 9.8 11.6 15.1 22.0 24.2 25.5 26.4 26.7 3.0 3.5 1.1 6.5 Origin not specified¹ 7.8 8.8 13.1 17.5 19.4 21.0 21.3 21.1 2.4 Same region 352.7 428.4 539.2 634.6 666.5 705.5 717.1 687.3 78.1 1.6 -4.2 2.7 Other regions 77.6 95.6 130.4 149.7 161.0 174.8 180.7 171.8 19.5 3.4 -4.9 3.1 International Tourism Local currencies Market Population Expenditure Rank Expenditure (US$ billion) change (%) share (%) 2008 per capita 2008 2009* 08/07 09*/08 2009* (million) (US$) World 941 852 100 6,792 125 1 Germany 91.0 81.2 2.0 -5.9 9.5 82 989 2 United States 79.7 73.2 4.4 -8.1 8.6 307 238 3 United Kingdom 68.5 50.3 4.4 -13.3 5.9 62 814 4 China 36.2 43.7 21.4 20.9 ($) 5.1 1.335 33 5 France 41.4 38.5 0.8 -1.9 4.5 63 615 6 Italy 30.8 27.9 4.9 -4.3 3.3 60 467 7 Japan 27.9 25.1 -7.6 -18.4 3.0 128 197 8 Canada 27.2 24.2 9.4 -4.8 2.8 34 717 9 Russian Federation 23.8 20.8 12.1 -12.7 ($) 2.4 141 147 10 Netherlands 21.7 20.7 6.2 0.4 2.4 16 1,255 Highlights 2010 Ingle?s:Maquetación 1 4/10/10 17:42 Página 10 UNWTO Tourism Highlights, Edition 2010 | 11 Source: World Tourism Organization (UNWTO) © Notes: (a) Intraregional includes arrivals where country of origin is not specifíed. (b) Long-haul is defined as everything except intraregional travel. Long-term prospects Tourism 2020 Vision is the World Tourism Organization’s long-term outlook and assessment of the development of tourism up to the first 20 years of the new millennium. An essential outcome of the Tourism 2020 Vision are quantitative forecasts covering a 25-year period, with 1995 as the base year and forecasts for 2010 and 2020. Although the evolution of tourism over recent years has been somewhat irregular, for the moment UNWTO has maintained its long-term forecast. The underlying structural trends of the forecast are not believed to have changed significantly. Experience shows that in the short term, periods of faster growth (1995, 1996, 2000, and 2004 to 2007) alternate with periods of slow growth (2001 to 2003, 2008, 2009). As part of its program of work, UNWTO is currently undertaking a major update of it long-term outlook with the project Tourism Towards 2030. UNWTO´s Tourism 2020 Vision projects that international arrivals are expected to reach nearly 1.6 billion by the year 2020. Of these worldwide arrivals in 2020, 1.2 billion will be intraregional and 0.4 billion will be long-haul travellers. East Asia and the Pacific, South Asia, the Middle East and Africa are forecast to grow at over 5% per year, compared to the world average of 4.1%. More mature regions Europe and the Americas are anticipated to show lower-than-average growth rates. Europe will maintain the highest share of world arrivals, although this share will decline from 60% in 1995 to 46% in 2020. The total tourist arrivals by region shows that, by 2020, the top three receiving regions will be Europe (717 million tourists), East Asia (397 million) and the Americas (282 million), followed by Africa, the Middle East and South Asia. Tourism 2020 Vision Average annual Share Base Year Forecasts growth rate (%) (%) 1995 2010 2020 1995-2020 1995 2020 Total 565 1,006 1,561 4.1 100 100 Africa 20 47 77 5.5 3.6 5.0 Americas 109 190 282 3.9 19.3 18.1 East Asia/Pacific 81 195 397 6.5 14.4 25.4 Europe 338 527 717 3.0 59.8 45.9 Middle East 12 36 69 7.1 2.2 4.4 South Asia 4 11 19 6.2 0.7 1.2 Intraregional (a) 464 791 1,183 3.8 82.1 75.8 Long-haul (b) 101 216 378 5.4 17.9 24.2 International Tourist Arrivals by Region (million) International Tourist Arrivals by Region (million) Highlights 2010 Ingle?s:Maquetación 1 4/10/10 17:42 Página 11 UNWTO World Tourism Barometer The UNWTO World Tourism Barometer offers a unique overview of short-term international tourism trends. It is developed by UNWTO with the aim to provide all those directly or indirectly involved in tourism with adequate up-todate statistics and analysis in a timely fashion. Each issue contains three regular sections: an overview of short-term tourism trends including data on international tourist arrivals, tourism receipts and expenditure for over 100 countries worldwide and data on air transport on major routes; a retrospective and prospective evaluation of current tourism performance by the members of the UNWTO Panel of Tourism Experts; and selected economic data relevant for tourism. The UNWTO World Tourism Barometer is updated in January, June and October. Available in English, French and Spanish in print and PDF version Handbook on Tourism Destination Branding All over, governments have become aware of tourism’s power to boost their nation’s development and prosperity. As more tourism destinations emerge and competition for visitors becomes more intense, a destination’s ability to project itself on the world stage and differentiate itself from others is ever more important. Recognizing the value of successfully building and managing a destination’s brand, the ETC and the UNWTO provide a useful and practical handbook for both marketing novices and experienced destination managers. Introduced by Simon Anholt, it offers a step-by-step guide to the branding process accompanied by strategies for brand management. Case studies illustrate the various concepts, present best practices from around the world and provide fresh insight into destination branding. It concludes with a section on evaluating brand impact and a set of practical recommendations. Available in English The Chinese Outbound Travel Market with Special Insight into the Image of Europe as a Destination China is one of the fastest growing outbound markets in the world. Rising incomes and relaxation of restrictions on foreign travel led to a growth of 22% a year in trips abroad since 2000 (34.5 million in 2006). China ranks 5th worldwide in terms of spending on international tourism (US$ 30 billion in 2007). In 1995, the World Tourism Organization (UNWTO) predicted that China would generate 100 million arrivals worldwide by 2020, making it the fourth largest market in the world (Tourism 2020 Vision). In view of recent trends, China may reach that target well before 2020. To better understand the structure and trends of this market is the aim of the new ETC/UNWTO report The Chinese Outbound Travel Market with Special Insight into the Image of Europe as a Destination. Available in English The Indian Outbound Travel Market with Special Insight into the Image of Europe as a Destination India is one of the fastest-growing outbound travel markets in the world. Trips abroad have grown from 3.7 (1997) to 9.8 million (2007) and international tourism expenditure has increased from US$ 1.3 (1997) to US$ 8.2 billion (2008). With more than 1.1 billion inhabitants and GDP increasing by more than 8% every year, the country offers enormous potential for future growth in outbound travel. Recognizing the importance of this market, the ETC and the UNWTO have undertaken detailed research on the Indian outbound market. This publication covers issues such as travellers’ behaviour and patterns – destination choice, purpose of travel, spending, holiday activities and market segmentation, as well as the media or internet use trends. The report also sets out recommendations on how to best promote a destination in the Indian market. Available in English World Tourism Organization (UNWTO) Publications Cruise Tourism - Current Situation and Trends Over the past years, worldwide demand for cruise tourism has posted some of the biggest gains within the tourism sector. The constant dynamism in cruise activity, as well as the increasing number of countries that include cruises as a key product for their tourism development, has led to update and expand the first edition of the UNWTO study of 2003. This new study discusses subjects like the current supply and demand for cruises as well as its characteristics and trends. A new element includes the relationship between destinations and cruise lines, analysing key factors such as legislation, promotion and the economic impact of cruises through reference cases. It presents current trends in this industry in terms of innovation, safety and security, and sustainability, and identifies the major lines that will shape the sector. Available in English and Spanish The Russian Outbound Travel Market with Special Insight into the Image of Europe as a Destination Russia is the 9th biggest outbound travel market in the world, generating in 2007 US$ 22 billion in spending abroad. To better understand the structure and trends of this growing market is the aim of this ETC/UNWTO report, which identifies key trends in the Russian outbound travel – among others, the market size and value, growth in trip volume and spending, purpose of trip, destination choice, the role of the travel trade and online distribution. In addition, the publication provides information on government policy affecting outbound travel, notably visa issues and traffic rights for foreign airlines operating to/from the country. All this information is critical to helping destinations and commercial operators plan ahead with greater foresight, providing guidance on the short term opportunities and the longer-term potential for investment in this market. Available in English Handbook on E-marketing for Tourism Destinations This handbook is the first of its kind for tourism destinations. It is a practical ‘how to’ manual designed to help staff at national, regional and city tourism organisations, to improve their e-marketing skills and manage new projects. It covers all the basics such as web design, search engine optimisation, social networking and e-commerce, and advices among others on how to build better content, get distribution of it, use CRM, succeed with online PR and get into mobile marketing. Web analytics, online research methods, and performance measurement get full treatment and new areas like digital television are covered. Also, it includes over 30 examples of e-marketing in action. Available in English Demographic Change and Tourism The structure of societies is continuously changing: The world population is forecast to grow to 8.3 billion in 2030, life expectancy is projected to increase in most of the world, households and families are becoming more diverse, and migration is changing the face of societies. All these changes will impact upon the types of tourists, where they originate from, where they travel to, the types of accommodation they require and the activities they engage in while travelling. The UNWTO/ETC Report on Demographic Change and Tourism aims to be a reference for destinations and the industry to achieve a better understanding of current and future changes and to anticipate and react upon them in the most competitive way. It includes a comprehensive analysis of major demographic trends and how these will impact on tourism in specific generating markets focusing on three major trends: Population growth and ageing; Household composition and travel parties; Migration. Available in English The World Tourism Organization is a specialized agency of the United Nations and the leading international organization in the field of tourism. It serves as a global forum for tourism policy issues and a practical source of tourism know-how. Its membership includes 154 countries, 7 territories, 2 permanent observers and over 400 Affiliate Members representing local governments, tourism associations and private sector companies including airlines, hotel groups and tour operators. The easy way to order UNWTO publications: www.unwto.org/pub For further information, please contact: UNWTO Publications Department Tel. (34) 91 567 8100 - Fax: (34) 91 571 3733 e-mail: pub@unwto.org Highlights 2010 Ingle?s:Maquetación 1 4/10/10 17:42 Página 12