Seminar 5,6. Assertiveness
30.3.2016

Content:
I. Assertiveness
   - Assertiveness test
   - Exercise 1: Aggressive, Passive or Assertive?
   - Exercise 2: Role plays – training assertive behavior
   - Exercise 3: Behavior examples
II. Conflict situations
   - Exercise 4: Conflict case study
   - Exercise 5: Conflict role play Alex and Mel
III.  Presentation skills: advice for the next seminar
  - Exercise 6: Chunking

Presentation
Seminar_5_6_Assertiveness