Job Market Signaling Michael Spence The Quarterly Journal of Economics, Vol. 87, No. 3. (Aug., 1973), pp. 355-374. Stable URL: http://links.jstor.org/sici?sici=0033-5533%28197308%2987%3A3%3C355%3AJMS%3E2.0.CO%3B2-3 The Quarterly Journal of Economics is currently published by The MIT Press. Your use of the JSTOR archive indicates your acceptance of JSTOR's Terms and Conditions of Use, available at http://www.jstor.org/about/terms.html. JSTOR's Terms and Conditions of Use provides, in part, that unless you have obtained prior permission, you may not download an entire issue of a journal or multiple copies of articles, and you may use content in the JSTOR archive only for your personal, non-commercial use. Please contact the publisher regarding any further use of this work. Publisher contact information may be obtained at http://www.jstor.org/journals/mitpress.html. Each copy of any part of a JSTOR transmission must contain the same copyright notice that appears on the screen or printed page of such transmission. The JSTOR Archive is a trusted digital repository providing for long-term preservation and access to leading academic journals and scholarly literature from around the world. The Archive is supported by libraries, scholarly societies, publishers, and foundations. It is an initiative of JSTOR, a not-for-profit organization with a mission to help the scholarly community take advantage of advances in technology. For more information regarding JSTOR, please contact support@jstor.org. http://www.jstor.org Thu Apr 3 07:17:58 2008 JOB MARKET SIGNALING * 1. Introduction, 355. -2. Hiring as investment under uncertainty, 356. - 3. Applicant signaling, 358. -4. Informational feedback and the definition of equilibrium, 359. -5. Properties of informational equilibria: an example, 361. - 6. The informational impact of indices, 368. -Conclusions, 374. The term "market signaling" is not exactly a part of the welldefined, technical vocabulary of the economist. As a part of the preamble, therefore, I feel I owe the reader a word of explanation about the title. I find it difficult, however, to give a coherent and comprehensive explanation of the meaning of the term abstracted from the contents of the essay. In fact, it is part of my purpose to outline a model in which signaling is implicitly defined and to explain why one can, and perhaps should, be interested in it. One might accurately characterize my problem as a signaling one, and that of the reader, who is faced with an investment decision under uncertainty, as that of interpreting signals. How the reader interprets my report of the content of this essay will depend upon his expectation concerning my stay in the market. If one believes I will be in the essay market repeatedly, then both the reader and I will contemplate the possibility that I might invest in my future ability to communicate by accurately reporting the content of this essay now. On the other hand, if I am to be in the market only once, or relatively infrequently, then the above-mentioned possibility deserves a low probability. This essay is about markets in which signaling takes place and in which the primary signalers are relatively numerous and in the market sufficiently infrequently that they are not expected to (and therefore do not) invest in acquiring signaling reputations. *The essay is based on the author's doctoral dissertation ("Market Signalling: The Informational Structure of Job Markets and Related Phenomcna," Ph.D. thesis, Harvard University, 1972), forthcoming as a book entitled Market Signaling: Information Transfer in Hiring and Related Screening Processes in the Harvard Economic Studies Series, Harvard University Press. The aim here is to present the outline of the signaling model and some of its conclusions. Generalizations of the numerical examples used for expositional purposes here are found in ibid. and elsewhere. I owe many people thanks for help in the course of the current study, too many to mention all. However, I should acknowledge explicitly the magnitude of my debts to Kenneth Arrow and Thomas Schelling for persistently directing my attention to new and interesting problems. 356 QUARTERLY JOURNAL OF ECONOMICS I shall argue that the paradigm case of the market with this type of informational structure is the job market and will therefore focus upon it. By the end I hope it will be clear (although space limitations will not permit an extended argument) that a considerable variety of market and quasi-market phenomena like admissions procedures, promotion in organizations, loans and consumer credit, can be usefully viewed through the conceptual lens applied to the j oh market. If the incentives for veracity in reporting anything by means of a conventional signaling code are weak, then one must look for other means by which information transfers take place. My aim is to outline a conceptual apparatus within which the signaling power of education, job experience, race, sex, and a host of other observable, personal characteristics can be determined. The question, put crudely, is what in the interactive structure of a market accounts for the informational content, if any, of these potential signals. I have placed primary emphasis upon (i) the definition and properties of signaling equilibria, (ii) the interaction of potential signals, and (iii) the allocative efficiency of the market. In most job markets the employer is not sure of the productive capabilities of an individual at the time he hires him.l Nor will this information necessarily become available to the employer immediately after hiring. The job may take time to learn. Often specific training is required. And there may be a contract period within which no recontracting is allowed. The fact that it takes time to learn an individual's productive capabilities means that hiring is an investment decision. The fact that these capabilities are not known beforehand makes the decision one under uncertainty. To hire someone, then, is frequently to purchase a 10ttery.~In what follows, I shall assume the employer pays the certain monetary equivalent of the lottery to the individual as wage.3 If he is 1. There are, of course, other informational gaps in the job market. Just a;r employers have less than perfect information about applicants, so also will applicants be imperfectly informed about the qualities of jobs and work environmenks. And in a different vein neither potential employees nor employers know all of the people in the market. The resulting activities are job search and recruiting. For the purpose of this essay I concentrate upon employer uncertainty and the signaling game that results. 2. The term "lottery" is used in the technical sense, imparted to it by decision theory, 3. The certain monetary equivalent of a lottery is the amount the individual would take, with certainty, in lieu of the lottery. I t is generally thought to be less than the actuarial value of the lottery. 357JOB MARKET SIGNALING risk-neutral, the wage is taken to be the individual's marginal contribution to the hiring organization. Primary interest attaches to how the employer perceives the lottery, for it is these perceptions that determine the wages he offers to pay. We have stipulated that the employer cannot directly observe the marginal product prior to hiring. What he does observe is a plethora of personal data in the form of observable characteristics and attributes of the individual, and it is these that must ultimately determine his assessment of the lottery he is buying. (The image that the individual presents includes education, previous work, race, sex, criminal and service records, and a host of other data.) This essay is about the endogenous market process whereby the employer requires (and the individual transmits) information about the potential employee, which ultimately determines the implicit lottery involved in hiring, the offered wages, and in the end the allocation of jobs to people and people to jobs in the market. At this point, it is useful to introduce a distinction, the import of which will be clear shortly. Of those observable, personal attributes that collectively constitute the image the job applicant presents, some are immutably fixed, while others are alterable. For example, education is something that the individual can invest in at some cost in terms of time and money. On the other hand, race and sex are not generally thought to be alterable. I shall refer to observable, unalterable attributes as indices, reserving the term signals for those observable characteristics attached to the individual that are subject to maniplllation by him.4 Some attributes, like age, do change, but not at the discretion of the individual. I n my terms, these are indices. Sometime after hiring an individual, the employer will learn the individual's productive capabilities. On the basis of previous experience in the market, the employer will have conditional probability assessments over productive capacity given various combinations of signals and indices. At any point of time when confronted with an individual applicant with certain observable attributes, the employer's subjective assessment of the lottery with which he is confronted is defined by these conditional probability distributions over productivity given the new data. From one point of view, then, signals and indices are to be re- 4. The terminological distinction is borrowed from Robert Jervis (The Logic of Images in International Relations (Princeton, N.J.: Princeton University Press, 1970)). My use of the terms follows that of Jervis sufficiently closely to warrant their transplantation. 358 QUARTERLY JOURNAL OF ECONOMICS garded as parameters in shifting conditional probability distributions that define an employer's beliefs." For simplicity I shall speak as if the employer were risk-neutral. For each set of signals and indices that the employer confronts, he will have an expected marginal product for an individual who has these observable attributes. This is taken to be the offered wage to applicants with those characteristics. Potential employees therefore confront an offered wage schedule whose arguments are signals and indices. There is not much that the applicant can do about indices. Signals, on the other hand, are alterable and therefore potentially subject to manipulation by the job applicant. Of course, there may be costs of making these adjustments. Education, for example, is costly. We refer to these costs as signaling costs. Notice that the individual, in acquiring an education, need not think of himself as signaling. He will invest in education if there is sufficient return as defined by the offered wage s c h e d ~ l e . ~Individuals, then, are assumed to select signals (for the most part, I shall talk in terms of education) so as to maximize the difference between offered wages and signaling costs. Signaling costs play a key role in this type of signaling situation, for they functionally replace the less direct costs and benefits associa.ted with a reputation for signaling reliability acquired by those who are more prominent in their markets than job seekers are in theirs. A Critical Assumption It is not difficult to see that a signal will not effectively distinguish one applicant from another, unless the costs of signaling are negatively correlated with productive capability. For if this condition fails to hold, given the offered wage schedule, everyone will invest in the signal in exactly the same way, so that they cannot be distinguished on the basis of the signal. In what follows, we shall make the assumption that signaling costs are negatively correlated with productivity. It is, however, most appropriately viewed as a 5. The shifting of the distributions occurs when new market data are received and conditional probabilities are revised or updated. Hiring in the market is to be regarded as sampling, and revising conditional probabilities as passing from prior to posterior. The whole process is a learning one. 6. There may be other returns to education. It may be a consumption good or serve as a signal of things other than work potential (status for example). These returns should be added to the offered wage schedule. JOB MARKET SIGNALING 359 Employer's Gonditional Probabilistic Beliefs r 2 Offered Wage Schedule as a Function of A Signals and Indices Hiring, Observation of 1 ISignaling Decisions by Relationship between HApplicants; Maximization Marginal Product and of Return Net of Signal- Signals ing Costs Signaling Costs LFIGUREI Informational Feedback in the Job Market prerequisite for an observable, alterable characteristic to be a persistently informative signal in the market. This means, among other things, that a characteristic may be a signal with respect to some types of jobs but not with respect to other^.^ Signaling costs are to be interpreted broadly to include psychic and other costs, as well as the direct monetary ones. One element of cost, for example, is time. At this point it is perhaps clear that there is informational feedback to the employer over time. As new market information comes in to the employer through hiring and subsequent observation of productive capabilities as they relate to signals, the employer's conditional probabilistic beliefs are adjusted, and a new round starts. The wage schedule facing the new entrants in the market generally differs from that facing the previous group. The elements in the feedback loop are shown in Figure I. It is desirable to find a way to study this feedback loop in the 7. The reason is that signaling costs can be negatively correlated with one type of productive capability but not with another. 360 QUARTERLY JOURNAL OF ECONOMICS market over time. To avoid studying a system in a continual state of flux, it is useful to look for nontransitory configuration of the feedback system. The system will be stationary if the employer starts out with conditional probabilistic beliefs that after one round are not disconfirmed by the incoming data they generated. We shall refer to such beliefs as self-confirming. The sense in which they are self-confirming is defined by the feedback loop in Figure I. A Signaling Equilibrium As successive waves of new applicants conie into the market, we can imagine repeated cycles around the loop. Employers' conditional probabilistic beliefs are modified, offered wage schedules Ere adjusted, applicant behavior with respect to signal choice changes, and after hiring, new data become available to the employer. Each cycle, then, generates the next one. In thinking about it, one can interrupt the cycle at any point. An equilibrium is a set of components in the cycle that regenerate themselves. Thus, we can think of employer beliefs being self-confirming, or offered wage schedules regenerating themselves, or applicant behavior reproducing itself on the next round.8 I find it most useful to think in terms of the self-confirming aspect of the employer beliefs because of the continuity provided by the employer's persistent presence in the market.Q Thus, in these terms an equilibrium can be thought of as a set of employer beliefs that generate offered wage schedules, applicant signaling decisions, hiring, and ultiinately new market data over time that are consistent with the initial beliefs. A further word about the definition of equilibrium is in order. Given an offered wage schedule, one can think of the market as generating, via individual optimizing decisions, an empirical distribution of productive capabilites given observable attributes or signals (and indices). On the other hand, the employer has subjectively held conditional probabilistic beliefs with respect to productivity, given signals. In an equilibrium the subjective distribution and the one implicit in the market mechanism are identical, 8. In pursuing the properties of signaling equilibria, we select as the object for regeneration whatever is analytically convenient, but usually employer beliefs or offered wage schedules. 9. The mathematically oriented will realize that what is at issue here is a fixed point property. A mapping from the space of conditional distributions over productivity given signals into itself is defined by the market response mechanism. An equilibrium can he thought of as a fixed point of this mapping. A mathematical treatment of this subject is contained in Spence, op. cit. 361JOB MARKET SIGNALING over the range of signals that the employer actually 0bserves.l Any other subjective beliefs will eventually be disconfirmed in the market because of the employer's persistent presence there. Indices continue to be relevant. But since they are not a matter of individual choice, they do not figure prominently in the feedback system just described. I shall return to them later. I propose to discuss the existence and properties of market signaling equilibria via a specific numerical e ~ a m p l e . ~For the time being, indices play no part. The properties of signaling equilibria that we shall encounter in the example are general.3 Let us suppose that there are just two productively distinct groups in a population facing one employer. Individuals in Group I have a productivity of 1,while those in Group I1 have a productivity of 2.4 Group I is a proportion ql of the population; Group I1 is a proportion of 1-ql. There is, in addition, a potential signal, say education, which is available at a cost. We shall assume that education is measured by an index y of level and achievement and is subject to individual choice. Education costs are both monetary and psychic. It is assumed that the cost to a member of Group I of y units of education is y, while the cost to a member of Group I1 is ~ / 2 . We summarize the underlying data of our numerical example in Table I. TABLE I Marginal Proportion of Cost of educaGroup product populat~on tion level L! 1. In a multi-market model one faces the possibility that certain types of potential applicants will rationally select themselves out of certain job markets, and hence certain signal configurations may never appear in these markets. When this happens, the beliefs of the employers in the relevitnt market are not disconfirmed in a degenerate way. No data are forthcoming. This raises the possibility of persistent informationally based discrimination against certain groups. The subject is pursued in detail in ibid. 2. Obviously, an example does not prove generality. On the other hand, if the reader will take reasonable generality on faith, the example does illustrate some essential properties of signaling equilibria. 3. See Spence, op. cit. 4. For productivity the reader may read "what the individual is worth to the employer." There is no need to rely on marginal productivity here. QUARTERLY JOURNAL OF ECONOMICS Offered Wages as a Function of Level of Education To find an equilibrium in the market, we guess at a set of selfconfirming conditional probabilistic beliefs for the employer and then determine whether they are in fact confirmed by the feedback mechanisms described above. Suppose that the employer believes that there is some level of education, say yHsuch that if y yK, then productivity will be two with probability one. If these are his conditional beliefs, then his offered wage schedule, W(y), will be as shown in Figure 11. Given the offered wage schedule, members of each group will select optimal levels for education. Consider the person who will set y yH will in fact set y =yH,since further increases would merely incur costs with no corresponding benefits. Everyone will therefore either set y =O or set y =yH. Given the employer's initial beliefs and the fact just deduced, if the employer's beliefs are to be confirmed, then members of Group I must set y =0, while members of Group I1 set y =y*. Diagrams of the options fating the two groups are shown in Figure 111. Superimposed upon the wage schedule are the cost schedules for the two groups. Each group selects y to maximize the difference between the offered wages and the costs of education. Given the level of y* in the diagram, it is easy to see that Group I selects y =0, and Group I1 sets y =y*. Thus, in this case the employer's beliefs are confirmed, and we have a signaling equilibrium. We can state the JOB MARKET SIGNALlNG A Group I1 'i J Optimal Choice of y Optimal Choice of y Optimizing Choice of Education for Both Groups conditions on behavior by the two groups, in order that the employer's beliefs be confirmed, in algebraic terms. Group I sets y=O if 1>2-y*. Group I1 will set y =y* as required, provided that 2-y*/2>1. Putting these two conditions together, we find that the employer's initial beliefs are confirmed by market experience, provided that the parameter y* satisfies the inequality, 11 and the net return to the member of Group I1 is 2-yH/2, in equilibrium his net return must be below 1.5, the no-signaling wage. Thus, everyone would prefer a situation in which there is no signal- ing. No one is acting irrationally as an individual. Coalitions might profitably form and upset the signaling eq~ilibrium.~The initial proportions of people in the two groups ql and 1- ql have no effect upon the equilibrium. This conclusion depends upon this assumption that the marginal product of a person in a given group does not change with numbers hired. Given the signaling equilibrium, the education level y*, which defines the equilibrium, is an entrance requirement or prerequisite for the high-salary job -or so it would appear from the outside. From the point of view of the individual, it is a prerequisite that has its source in a signaling game. Looked a t from the outside, education niigllt appear to be productive. It is productive for the individual, but, in this example, it does not increase his real marginal product at A sophisticated objection to the assertion that private and social returns differ might be that, in the context of our example, the social return is not really zero. We have an information problem in the society and the problem of allocating the right people to the right jobs. Education, in its capacity as a signal in the model, is helping us to do this properly. The objection is well founded. To decide how efficient or inefficient this system is, one must consider the realistic alternatives to market sorting procedures in the society.' But notice that even within the confines of the market model, there are more or less efficient ways of getting the sorting accomplished. Increases in y* improve the quality of the sorting not one bit. They simply use up real or psychic resources. This is 5. Coalitions to change the patterns of signaling are discussed in Spence, op. cit. 6 . I am ignoring external benefits to education here. The assertion is simply that in the example education does not contribute to productivity. One might still claim that the social product is not zero. The signal cost function does, in principle, capture education as a consumption good, an effect that simply reduces the cost of education. 7. This question is pursued in Spence, op. cit. 365JOB MARKET SIGNALING just another way of saying that there are Pareto inferior signaling equilibria in the market. It is not always the case that all groups lose due to the existence of signaling. For example, if, in the signaling equilibrium, y* <2ql, then Group I1 would be better off when education is functioning effectively as a signal than it would be otherwise. Thus, in our example if ql >&so that Group I1 is a minority, then there exists a signaling equilibrium in which the members of Group I1 improve their position over the no-signaling case. Recall that the wage in the no-signaling case was a uniform 2-ql over all groups. We may generalize this bit of analysis slightly. Suppose that the signaling cost schedule for Group I was given by aly and that for Group I1 by a , ~ . ~ a calculation,Then with small amount of we can show that there is a signaling equilibrium in which Group I1 is better off than with no ~ignaling,~provided that 41>a2/al. How small a "minority" Group I1 has to be to have the possibility of benefiting from signaling depends upon the ratio of the marginal signaling costs of the two gr0ups.l Before leaving our education signaling model, it is worth noting that there are other equilibria in the system with quite different properties. Suppose that the employer's expectations are of the following form: If y y": Group I1 with probability 1. As before, the only levels of y that could conceivably be selected are 8. It is assumed that au2-aly* and 2-azy*>l. These translate easily into the following condition on y* : 1 1 -2ql. If they both do this, then the employer's beliefs are confirmed, and we have an equi- librium. It should be noted that the employer's beliefs about the relationship between productivity and education for y>yH are confirmed in a somewhat degenerate, but perfectly acceptable, sense. There are no data relating to these levels of education and hence, by logic, no disconfirming data. This is an example of a phenomenon of much wider potential importance. The employer's beliefs may drive certain groups from the market and into another labor market. We cannot capture this situation in a simple one-employer, one-market model. But when it happens, there is no experience forthcoming to the employer to cause him to alter his belief^.^ Education conveys no information in this type of equilibrium. In fact, we have reproduced the wages and information state of the employer in the no-signaling model, as a signaling equilibrium. Just as there exists a signaling equilibrium in which everyone sets y=O, there is also an equilibrium in which everyone sets y= y" for some positive y". The requisite employer beliefs are as follows: If y y" : Group I with probability ql, Group I1with probability 1-ql. 2. This is discussed in detail in Spence, op. cit. 367JOB MARKET SIGNALING Following our familiar mode of analysis, one finds that these beliefs are self-confirming in the market, provided that y*yHW,productivity =2 with probability 1. If M and y yHN,productivity =2 with probability 1. 371JOB MARKET SIGNALING FIGUREV Offered Wages to W and M These lead to offered wage schedules W w( y ) and W M ( y )as shown in Figure V. Because groups W and M are distinguishable to the employer, their offered wages are not connected a t the level of employer expectations. Applying the reasoning used in the straightforward educational signaling model, we find that the required equilibrium conditions on yHwand yHMare 1w-y*,/,. 5. I have not assumed that employers are prejudiced. If they are, this differential could be wiped out. Perhaps more interestingly laws prohibiting wage discrimination, if enforced, would also wipe it out. JOB MARKET SIGNALING Y Women FIGUREVII Another Equilibrium Configuration in the Market This will occur when 2q1< Y",. Looking at this situation from outside, one might conclude that women receive lower wages than some men because of a lack of education, which keeps their productivity down. One might then go looking outside the job market for the explanation for the lack of education. In this model the analysis just suggested would be wrong. The source of the signaling and wage differentials is in the informational structure of the market itself ." Because of the independence of the two groups, M and W , at the level of signaling, we can generate many different possible equilibrium configurations by taking any of the educational signaling equilibria in our first model and assigning it to W and then taking any education equilibrium and assigning it to M. However, an exhaustive listing of the possibilities seems pointless at this stage. We have here the possibility of arbitrary differences in the equilibrium signaling configurations of two or more distinct groups. Some of them may be at a disadvantage relative to the others. Subsets of one may be a t a disadvantage to comparable subsets of the others. Since the mechanism that generates the equilibrium is a feedback loop, we might, following Myrdal and others, wish to refer to the situation of the disadvantaged group as a vicious cycle, albeit it an informationally based one. I prefer to refer to the situ- 6. Differential signaling costs over groups are an important possibility pursued in Spence, op. cit. 374 QUARTERLY JOURNAL OF ECONOMICS ation of the disadvantaged group as a lower level equilibrium trap, which conveys the notion of a situation that, once achieved, persists for reasons endogenous to the model. The multiple equilibria of the education model translate into arbitrary differences in the equilibrium configuration and status of two groups, as defined as observable, unalterable characteristics. We have looked at the characteristics of a basic equilibrium signaling model and at one possible type of interaction of signals and indices. There remains a host of questions, which can be posed and partially answered within the conceptual framework outlined here. Among them are the following: 1. What is the effect of cooperative behavior on the signaling game? 2. What is the informational impact of randomness in signaling costs? 3. What is the effect of signaling costs that differ systematically with indices? 4. How general are the properties of the examples considered here? 5. In a multiple-market setting, does the indeterminateness of the equilibrium remain? 6. Do signaling equilibria exist in general? 7. What kinds of discriminatory mechanisms are implicit in, or interact with, the informational structure of the market, and what policies are effective or ineffective in dealing with them? I would argue further that a range of phenomena from selective admissions procedures through promotion, loans and consumer credit, and signaling status via conspicuous consumption lends itself to analysis with the same basic conceptual apparatus. Moreover, it may be as important to explain the absence of effective signaling as its presence, and here the prerequisites for effective signaling are of some use. On the other hand, it is well to remember that the property of relative infrequency of appearance by signalers in the market, which defines the class signaling phenomena under scrutiny here, is not characteristic of many markets, like those for consumer durables, and that, as a result, the informational structures of these latter are likely to be quite different.