1 Choose the correct verb form to complete the following sentences. 1 Changes are currently being introduced to make the department operate more profitably. 2 A large part of our savings will be used to pay off the mortgage next year. 3 A business award has just been given to him. 4 I hate being interviewed – I always get sweaty palms. 5 The problem with all the computers hasn't been fixed yet. 6 You're being promoted. The final decision was made yesterday. 7 All customer complaints are/will be answered within five working days. 8 While I was on holiday, my office was being repainted. 9 Every day 100,000 barrels of crude oil are processed by the new oil refinery. 10 He did not arrive in time as his flight had been delayed. 2 When a professional person does some work for us, we can use have something done. Rewrite the sentences using this structure. 1 A technician fixed this computer last week. I ….........................….. last week. had it fixed 2 They audit our accounts. We …........................................... have our accounts audited 3 The garage is servicing my car on Friday. I am ….............................................. having my car serviced 4 The builders are going to install air conditioning. We are …...................................................... going to have air conditioning installed 5 A pleasant lady in the centre does my hair. I ….................................................. by a pleasant lady in the centre. have my hair done