Unit 2 Accidents, insurance services A Underwriting and claims B Past tenses – past simple C Past tenses – past continuous D Describing accidents – what happened? What were you doing at the time? 1 Can you list some types of accidents? 2 Which accidents are most common? 3 Do you remember any accidents that you had in your life? 4 Role-play: describe an accident to an actuary. E Work skills – telephoning 2 Put the phrases in the correct order.