International marketing Tapping into global markets Syllabus n 1. The nature of international and global marketing n 2. Theories of international trade and marketing n 3. The international and global environment n 4. Culture and interantional marketing n 5. International market selection and segmentation n 6. International marketing research n 7. Market entry strategies – introduction n 8. Modes of entry strategies n 9. International product and service marketing management n 10. International Pricing n 11. International Placement n 12. International marketing communication n 13. Organization of international marketing activities n Literature: ALBAUM, G., DUERR, E., STRANDSKOV, J. International Marketing and n export management. Harlow: Prentice Hall, 2005. n HOLLENSEN, S. Global marketing. Harlow: Prentice Hall, 2007. n n One seminar work in a group of two and presentation it during the lectures. Each presentation should last 30 minutes. n Final exam test contains 20 questions. What is your favourite brand? Is it your national brand or is it from abroad? If from abroad why do you buy it? n International marketing – 20th of 20th http://www.referenceforbusiness.com/encyclopedia/Int-Jun/International-Marketing.html n Business nowadays: v MASS markets v transport v telecommunication (ICT) v nongovernmental organizations v governments v Removal of trade barriers v Global customer v Relationship management/network organisation v Global village v Global cost drivers …. GLOBALIZATION backward or two-way influencies What are the phases of marketing abroad? Phases of IMKT involvement: no direct foreign marketing infrequent foreign marketing regular foreign marketing – export international marketing global marketing (Theodor Levitt) transnational, crosscultural, multidomestic… Global firm= A firm that operates in more than one country and captures R&D, production, logistical, marketing, and financial advantages in its costs and reputation that are not available to purely domestic competitors. IMKT orientations n Domestic market extension orientation (Ethnocentric) n Multidomestic market orientation (Polycentric) n Global market orientation (Regioncentric or n Geocentric) Why market(s) abroad? n Small or saturated domestic market n Opportunity for expansion/sales growth/profit/ n Resources n Leverage (i.e. advantages of operating in numerous markets simultaneously) q experience transfers q systems transfers q scale economies q resource utilisation q time and effort n Why not? Why not? n Market differences - diversity n History n Management myopia as a barrier n Organisational culture as a barrier n Barriers n Resources n ??? What else Major motives for starting export Proactive motives n Profit and growth goals n Managerial urge n Technology competence/unique product n Opportunities/information n Economies of scale n Tax benefit Reactive motives n Competitive pressure n Domestic market n Overproduction n Proximity to international customers International approach (strategy) n global approach treats the world as a single market n multinational (+ innternational) approach treats the world as a portfolio of national opportunities n glocal approach standardizes certain core elements and localizes other elements (Kotler, P., 2007) What is international marketing? II The process by which individuals and organizations: n Identify needs and wants of customers in different international markets; n Provide products, services and ideas competitively to satisfy needs and wants of different customer groups concerning issues different from domestic market; n Communicate information about the products and services with the proper adaptation to different customer perception rising from other country effect; and n Deliver the products and services internationally using one or a combination of foreign entry modes. - Wilson, J., 2006 [Bradley (2002)] adapted What is same and what different? ü Principles ü Concepts ü Methods ü Techniques o Tools o Conditions (environment) o Competition o Customers o Marketing practices Differences between International and Domestic Marketing n Culture: behaviour, habits, routine…. business + customers n Data: access, reliability n Politics: interests, orientation n Stakeholders: business + nonbusiness (primary + secondary) n Economies: unemployment, inflation, parity, purchasing power, wealth… n Control: possibility to control and co-ordinate and/or cooperate IMKT mix differences n Product Suitability, adaptability, competitors n Place Distribution channels and methods n Promotion Symbol, identity, familiarity, attitude n Price Customs duties, Taxes, Agent’s commission, Freight n Physical Evidence Descriptions of contents, expression style n Process Payment terms, shipping methods, commissioning, training n People Knowledge, skills, willingness n Packaging Suitability, climate conditions, freight damage, fits Major Decisions in International Marketing International marketing management n Exporting n Importing n Management of international operations