International marketing research Information needed Deciding whether to internationalize Deciding which market to enter Designing how to enter foreign market Assessment of global market opporutnities (demand) for the firm´s product Competitiveness of the firm compared to local and international competitors Market potential – ranking of countries Trade barriers Political risks Cultural (psychic) distance Nature of the product Size of market/segments Behaviour of potential intermediaries Transport costs… Categorization of the data for assessment of a market potential Secondary data - research u + less expensive u +less time consuming u +quick u +important data u - non-availability of data u - ?reliability of data( accuracy?) u - ?data classification (too broad?) u -?comparability of data (national definitions of statistical phenomena) u http://www.fdi.net/opportunities/infm_resource.cfm?infid=20&srcpg=6&countrynum=1&subjectnum=13 World Bank Group u http://www.imf.org/external/index.htm International Monetary Fund u http://www.pwc.com/ PriceWaterhouseCoopers u http://www.aseansec.org/ ASEAN u http://www.asiarisk.com/ Political and Economical Risk Consulting Ltd. (PERC) u http://www.wto.org/ World Trade Organization u http://www.fita.org/ The Federation of International Trade Association Primary data - research QUALITATIVE - depth u holistic view of the research problem – understanding – reasons and motives u Exploratory u Small sample size u Key informants u Subjective, interpretative data analysis u Low/no replicability with the same result u Special skills of interviewer u QUANTITATIVE -breadth u generalize the results – general view u Descriptive and/or casual u Large sample size u Representatives of the population u Statistical summary u high replicability with the same result u Design phase – formulations and questions must be correct – high time consumption u Low time consumption during analysis phase Research design – primary data collection Problems with primary research in international market u Sampling – lack of adequate demographic data and lists + no officially recognized census of population, no accurate maps, incomplete and out-of date telephone directories… u Non-response (not being available, refusal to respond – privacy?, too personal? Doesn´t know?...) u Language barrier u Strict privacy laws in Europe u Gender… Equivalence of international MKT research - categories u 1. conceptual - similar meaning of concept? beauty, sex-appeal, health, wealth, youth, household… Example: RISK construct – social, physical, financial – BUYING A CAR u 2. functional – different functions of similar activities/products? preparing a meal, bicycle, hot-milk based chocolate drinks, fountain pen, wine, beer… u 3. translation – lexical, idiomatic, grammatical-syntactical (wors order, sentence construction, experiential u 4. measure equivalence – perceptual (colours, smells…), metric (scale depth and breadth - terms), calibration (monetary units, basic units…), temporal (dates and time periods) u 5. sample – differences in categories (age, income brackets, professions…., sampling unit (characteristics of respondents) u 6. data collection – respondents co-operation – willingness to answer, context equivalence of data collection, response-style („yes-saying patterns or „nay-saying patterns, item non-response pattern – income, age…, extreme response style- positive, negative?)