1. WB p. 19 Make Qs for the following Answers:


 1. several times a day (1)
 2. Microsoft (1)
 3. four years ago (2)
 4. to handwrite their notes (2)
 5. to converse with customer (2)
 6. for gadget lovers (3)
 7. Lenn Pryor (3)
 8. When he opines ruthlessly on Microsoft’s technology. (4)
 9. being harsh on Microsoft (4)
10. he cries foul. (4)
11. Jonathan Schwarz (5)
12.  that he wants his executives blogging (5)