MPH_BUPM Business Process Management
Week 03 - Four Pillars of BPM
BPM is not only about modelling and ICT, therefore strategy, governance, organizational and process culture, and people aspects are important and should be gathered as equal parts of BPM.
Mandatory reading:
Mandatory reading:
- Roger Burlton: Delivering Business Strategy Through Process Management (HoBPM 2)
- Lynne Markus and Dax Jacobson: Business Process Governance (HoBPM 2)
- Ulrike Baumoel: Cultural Change in Process Management (HoBPM 2)
- Kokkonen and Bandara: Expertise in Business Process Management (HoBPM 2)
- What is strategy and what does it mean managing processes strategically
- Day to day process management – governance
- Organizational culture should be process culture
- People are the cornerstone of BPM
- Choose one phase of the business process life-cycle and describe methods and tools that can be used in this phase.
- You can get 0.5 points for this activity
- Max 2 pages of text