MPH_BUPM Business Process Management

Week 02 - Conceptualization

The goal of the lecture is to systematize the discipline of BPM, to introduce some models and frameworks that describe the nature and the content of BPM.
Mandatory Reading:
  • Michael Hammer: What is Business Process Management?
  • Rosemann, Michael and Jan Vom Brocke: The Six Core Elements of Business Process Management
  • Dumas et al., chapter 1
Further Reading:
  • Paul Harmon: The Scope and Evolution of Business Process Management (HoBPM 1)
  • Thomas Davenport: Process Management for Knowledge Work (HoBPM 1)
  • Rummler and Ramias: A Framework for Defining and Desiging the Structure of Work (HoBPM 1)
Lecture:
  • BPM Life-cycle
  • Six Core Elements of BPM
  • Capability and Maturity Model
Homework:
  • Chose one of the four BPM aspects that will be discussed next week (Strategy, Governance, People, (organizational) Culture)
  • With the use of text discuss relationship between the aspect and BPM
  • Max 2 pages of text
  • Possibility of getting 0.75 points for activity