Masaryk University Faculty of Economics and Administration, Department of Corporate Economy Ing.J.Skorkovský,CSc. E:\Fotky JAR JUNE 2013\2013-06-16 13.49.25.jpg E:\Fotky JAR JUNE 2013\2013-06-16 14.26.11.jpg *Theory of Constraints *Critical Chain (DBR) *Ishikawa Fishbone Diagram (Total Quality Management) *Pareto Analysis , ABC, EOQ, Six Sigma and Ishikawa *OLAP (On-Line Analytic Processing) *Kepner –Tregoe methodology *MaxMax and MaxMin (Hurwitz) *SWOT, BOSTON and Gartner Magic matrices *ERP Statistics and Reporting *Little´s law *Yield Management *Forward Exchange Contracts *Balanced Scorecard *Production algorithms (MRP,MRP-II, JIT,APS) *Warehouse Management advanced methods –see slide 20 *And many, many more….. * * * Methods marked by red colour were used Finances – how should we look to our shareholders ? Customers – how should we look to our customer ? Processes – at which business processes must we excel ? Learning and Growing – how will we sustain our ability to change and improve ? Project management Theory of constraints Production Critical chain Drum –buffer-rope MRP-MRP-II,JIT,APS Linear programming Cutting, blending Total quality management Pareto, ishikawa Product postitioning Little´s law Boston Matrix Gartner QM Workflow CONWIP Logistics EOQ, ABC Decision making Kepner-Tregoe Hurviwtz Business Intelligence Yield management Prospect theory BS and OM – slide from Balanced Scorecard show (will be presented again in BS context) To show methods, area of use and grouping of these methods • •ERP • • • • • • • •Transaction = Entries • • • • •DB •ERP •Partners •Reports •Forms sample2002-Graphs • • •Information • •Information •(trends) •Knowledge of methods for process management and used metrics •Decision •Enterprise keys •Key knowledge keys •Key decision *Wholesale-paper-warehouse management-ERP *100 000 Tones per Year *Carbonless papers *Cast coated papers and Board *Coated papers *House brands *Office papers *5000 locations in HQ and 40 000 M2 warehousing space *50000 customers *90 vehicles *FEC trading (Forward Exchange Contracts) *Hundreds of employees *Heterogeneous IT system with every day synchronization of data in HQ and subsidiaries *High volume-low margin type of business * Products *One database only (MS SQL) for HQ and 3 subsidiaries *Modern IT technology ensuring : *Fast access to data providing on-line information any time *Easy upgrades *Mobile technologies (BAR code readers,..) *Quick response to business partner requirements *Multidimensional analytic tool->reporting to support decision making process *Efficient warehousing (inbound and outbound operations) *On-line reporting (warehouse status, accounting, cost control,…..) 8 Management Marketing Accounting Customers Banks Replenishment planning - Vendors Sales Representatives Customer Orders Production Island Accounting Island Marketing & Sales Islands Quality Management Island Island of Deliveries Inventory -warehousing Quality Management Management Marketing Accounting Customers Credit limits, rebates, consignment stock Shareholders Planning Internal Sales (paper shop) Customer support One Company Database One Solution One Database All Microsoft Sales Representatives Purchase-Vendors FEC, transport,.. Reporting Warehouse (pickers and pullers) Communications limits (band width, stable connection…) *Receipt bins (area where lorries are unloaded) *Put-away to bins (racks) based on zones definition *Capacities of the bins (racks) – (weight, size) *Cross docking (from inbound are directly to outbound area) *Transfer between location (HQ and subsidiaries) *Picking slips (from rack to shipment area) *Shipments area (bins, cages) *Transport planning *Credit limits and overdue payment check *Invoices, Credit memos,…. *Claim management * * Whse Layout https://encrypted-tbn1.gstatic.com/images?q=tbn:ANd9GcSJucYMgIYBhVTZ4ZihT9LKaNSFf3zGRSxbCnIFKADGB6- EqWDE *Budget <->Quote and contract *Planning of resources and task control *Planning tools – see following slides *Reporting (time-capacity usage, costs,…) *Change management *Project Risks *Consignment stock * CPM,PERT,CCPM – will be mentioned later * Customer Wholesaler Wholesaler Partial invoice after 1 month (one palette) Partial invoice after 2 months (one palette) Final invoice after 3 months Requests Transfer Remaining stock = palette Opened from Purchase order (MS Dynamics NAV 2013) *Study materials *Key users – roles, processes *Training :planning *Examination *Change management * * *Budget (financial and resource capacities) *Data transfers (old sysetm- >new system) *Setup of the ERP system (MS Dynamics NAV) *Tests *Evaluation od customized solution *Change management *Sharp start *Closing project –evaluation * * Formulate problem Define goal Create model Experiments Evaluate model Formulate cognition (knowledge) Model application Verification of validity Real system Steps in the model based problems solving process * Source : Nyhuis,Wiendahl, Fundamentals of Production Logistics na Warehouse management *Data transfer *Setup of the system *Role Tailored Clients- profiles, Approvals *Tests *Evaluation *Change management *Sharp start (Namibia and SA) *Closing project *Next stages *