MPH_BUPM Business Process Management

Week 10 - Management Concepts in BPM 21. 11. 2019

The goal of the lecture is to systematize the discipline of BPM, with the use of Six Core Elements framework by vom Brocke and Rosemann. The framework shows that BPM is not only about modelling and ICT, therefore strategy, governance, organizational and process culture, and people aspects are important and should be gathered as equal parts of BPM.

Mandatory reading:
  • Michael Hammer: What is Business Process Management?
  • Rosemann, Michael and Jan Vom Brocke: The Six Core Elements of Business Process Management
  • Dumas et al., chapter 1
  • Roger Burlton: Delivering Business Strategy Through Process Management (HoBPM 2)
  • Lynne Markus and Dax Jacobson: Business Process Governance (HoBPM 2)
Further Reading:
  • Paul Harmon: The Scope and Evolution of Business Process Management (HoBPM 1)
  • Thomas Davenport: Process Management for Knowledge Work (HoBPM 1)
  • Rummler and Ramias: A Framework for Defining and Designing the Structure of Work (HoBPM 1)
Lecture:
  • Six Core Elements of BPM
  • What is strategy and what does it mean managing processes strategically
  • Day to day process management – governance
  • Organizational culture should be process culture
  • People are the cornerstone of BPM
Homework 10:
  • With the use of the mandatory reading texts discuss the relationship between Governance and Strategy aspect and their role in BPM
  • Max 2 pages of text
  • Possibility of getting 3 activity points