The main source for this topic is Chapter 5 from Dumas et al. (2018). You can watch part of the content through the following videos. Watching the videos will take you approximately 50 minutes.

The first video outlines the topic and basic concepts connected with the process discovery. The video highlights the need to focus on the domain experts which can provide you with the most information about the processes, you need to discover. Also, you will hear about challenges, which you can encounter during the data-gathering phase.

Sources that can provide you with the necessary information can be various documents, observations of the process workflow, process mining, interviews, or workshops. We will focus on interviews this week. In the next week, you will train the workshop. You can learn more details in the following video.

To properly design the data gathering, you need to know what type of information to gather. You will hear details on what to focus on during the data gathering in the next video.