The goal of the lecture is to introduce the basics of Business Process Management (BPM) and to outline the whole course.

Class content:

• Course organization
• Introduction to Business Process Management

Voluntary homework

• Go through the learning content part for this week in the interactive syllabus
• Submit a short text (max 2 pages) discussing what is BPM and how it could be useful
• The assignment is in Google Classroom and you should submit it there
• You can get 2 points for this activity
• You need to reference and cite properly