Teachers:

Michal Krčál

Jakub Vrchlabský

Lecture: Thursday 14:00, room 312

Seminar: Thursday 15:00, room 312

Teaching methods: lectures, class discussion, reading, teamwork, presentation

Online platform: Google Classroom, course code: ublsfk4

Lectures: Google Meet link (needed MUNI Google account)

Aims of the course

At the end of the course, you should be able to:

• define basic terms related to BPA, BPM, BPMN, and BPMS;
• describe techniques for
  • retrieving information about processes,
  • modeling processes
  • optimizing processes;
• explain the concept of BPM (e.g., parts of the management discipline, frameworks used for implementing and managing BPM);
• understand the importance of processes and their management in the context of the whole organization management;
• perform Business Process Analysis (BPA):
  • identify processes,
  • gather and analyze data about processes,
  • create process architecture,
  • analyze a process with several different methods,
  • model a process in BPMN,
  • simulate and optimize a process.

Course organization

The course has officially one hour lecture and two hours seminar, however, the actual distribution of seminars and lectures will make the first half of the semester more theoretical (lectures will be instead of seminars) and the second half of the semester more practical (seminars instead of lectures).

In the case that teaching in class will not be possible, we will completely migrate the teaching to Google Classroom and Google Meet. However, the videos and possible participation in the classes will be available for those not being able to participate personally, even when normal "offline" teaching will be happening.

Assessment

• End-term test = 25%
  • mixed questions (closed, open), based on the lectures and reading
  • in 11th week (before Christmas)
• Active participation = 15%
  • active and value-added participation in classes (this is a substitution for mandatory attendance); maximum 1.5 points per week
  • homework
• Project draft = 10%
  • presentation in the 12th week (January)
• Team project = 50%
  • 12 % quality of project defense and discussion based on the content of the project (“oral exam”)
  • 38 % quality of the project

The following points are needed for getting the credits:

• A >= 90%
• B >= 80%
• C >= 70%
• D >= 60%
• E >= 50%

Team project

The goal of the team project (team consists of 4 students) is to conduct a process analysis in an organization. Which organization (or enterprise) you will analyze is your choice. The team project should have the following structure:

• Introduction – mainly the content of the project and reasons for choosing the organization (enterprise)
• Description of methodology – how did you perform the analysis, retrieved and analyzed data, which software did you used, how did you spread the work among team members, etc.
• Description of the organization (enterprise) – to describe briefly the organization (location, size, business model, financial condition, etc.)
• Process architecture – to create a Value chain diagram or Enterprise Architecture diagram of the enterprise
• Model of two core (primary) processes – to describe in detail two core (primary) processes and model them according to BPMN.
• Analysis of on core (primary) process and its optimization (possibly with simulation) – choose one primary process, analyze it and design, reason, simulate, and justify its optimization.
• Conclusions – summary of the whole project.

In order to be able to produce the document with such a structure, you should find a company (Czech company, your home country company) in which you can get access and be able to get information and data about processes. As a first step of the analysis, you should design process architecture in order to know, which processes are important in the organization and which processes are candidates for optimization. Then, you should choose two core (primary) processes and describe them and model them with the use of BPMN and modeling tool. Then, according to process architecture, you should choose at least one core (primary) process and optimize it, design to-be model, and the reason for your optimization (in terms of strategic goals, money, etc.).

For the purpose of the projects, you will be divided into groups each containing a maximum of four members.
The projects will be assessed according to the following criteria:

• The overall quality of the text and reasoning = 8 points
• The precision of organization description = 4 points
• Quality of process architecture = 8 points
• Model of one core (primary) process and description = 5 points each (you are supposed to make at least two of them)
• Optimization of one process = 8 points
• Quality of the presentation and defense = 12 points
  • Quality, clarity, and completeness of the presentation = 4 points
  • Ability to answer questions = 8 points