Organizational Behavior
Knowledge Management
Tomáš Ondráček
ondracek.t@mail.muni.cz
Faculty of Economics and Administration, Masaryk University
2022
overview I
COGNITIVE SUCCES
KNOWLEDGE MANAGEMENT
strategies
tools
good practices
questions
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KNOWLEDGE
What is knowledge?
What can be known?
What cannot be known?
When do we know, that we have known something?
https://shorturl.at/oyHJ2
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KNOWLEDGE
Different knowledge?
(Boër & Lycan, 1975; Ryle, 2009)
knowing who
knowing which
knowing why
knowing where
knowing when
knowing how
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KNOWLEDGE
traditional notion of knowledge of facts
Knowledge is
(sufficiently) justified
true belief.
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KNOWLEDGE justification
justification
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KNOWLEDGE justification
question
How can one justify
our beliefs?
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KNOWLEDGE justification
possibilities
positive
negative
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KNOWLEDGE justification
positive
(Alston, 1988)
A given belief is justified, if there are good reasons, to hold it.
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KNOWLEDGE justification
negative
deontological justification
(Feldman, 1988; Haack, 2013; Plantinga et al., 1993)
A given belief is justified, unless there are reasons, not to be.
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KNOWLEDGE justification
fundacionalism
(BonJour & Sosa, 2003)
basis/bases
A justified belief p is a basic or base belief if and only if the belief
p is not justified by another belief.
justified belief
Every justified belief p is a basic or base belief or is justified by
another belief q.
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KNOWLEDGE justification
coherentism
(Davidson & LePore, 1986)
coherence
Every justified belief p is justified by others beliefs in its epistemic
environment.
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KNOWLEDGE justification
infinitism
(Aikin, 2008)
infinite chain
Every justified belief p is justified by others preceding beliefs.
actuality vs. possibility
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KNOWLEDGE problems
problems
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KNOWLEDGE problems
Gettier’s problems
(Gettier, 1963)
problems of modes of justification
the relationship between reasons and inference
problems of truthfulness
Can only the truth be known?
epistemic luck
testing students
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KNOWLEDGE problems
collective knowledge
social epistemology
rules, assumptions and collective experience
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KNOWLEDGE problems
the formation of collective knowledge
collective experience and assumptions
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KNOWLEDGE problems
example
the problem of collective reasoning and action
Where and what time do you go to lunch if you don’t want to
meet your acquaintances?
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KNOWLEDGE problems
the danger of collective knowledge
false assumptions and conformity
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COGNITIVE SUCCES
COGNITIVE SUCCES
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COGNITIVE SUCCES
What is cognitive success?
When we know that we know?
https://shorturl.at/oyHJ2
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COGNITIVE SUCCES
cognitive success
What is cognitive success?
contractualism
consequentialism
constitutivism
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COGNITIVE SUCCES contractualism
contractualism
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COGNITIVE SUCCES contractualism
contractualism
(Craig, 1990)
A certain cognitive state is a cognitive achievement,
because it serves some practical interest.
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COGNITIVE SUCCES contractualism
examples
testimonials
activity
...
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COGNITIVE SUCCES consequentialism
consequentialism
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COGNITIVE SUCCES consequentialism
consequentialism
(BonJour, 1985; Brogaard, 2009)
A certain cognitive state is a cognitive achievement,
because it supports certain core beliefs.
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COGNITIVE SUCCES consequentialism
examples
understanding the world
the good life
...
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COGNITIVE SUCCES constitutivism
constitutivism
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COGNITIVE SUCCES constitutivism
constitutivism
(Korsgaard, 2009)
A certain cognitive state is a cognitive achievement,
if it is the constitutive goal of an endeavour.
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COGNITIVE SUCCES constitutivism
examples
understanding (reasoning)
practical wisdom (everyday life)
...
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KNOWLEDGE MANAGEMENT
KNOWLEDGE MANAGEMENT
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KNOWLEDGE MANAGEMENT
introduction/question
How would you describe
a knowledge management
structure in a company?
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KNOWLEDGE MANAGEMENT
model
(Botha, Kourie, & Snyman, 2014)
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KNOWLEDGE MANAGEMENT
model
(Yang, Zheng, & Viere, 2009)
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KNOWLEDGE MANAGEMENT
model
(Oliva & Kotabe, 2019)
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strategies
strategies
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strategies
What strategies do we have
for KM?
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strategies
KM: strategies
personalization
codification
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strategies
model
(Earl, 2001)
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tools
tools
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tools
What tools do we have for KM?
https://shorturl.at/oyHJ2
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tools
KM: tools
tools for creating
tools for collaboration
social networks
meeting
chatting
expressing
knowledge visualization
...
tools for conserving and maintaining
knowledge base
content repository
codification
knowledge visualization
tools for recalling
decision support
knowledge visualization
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good practices
good practices
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good practices
KM: good practices
knowledge feedback
explicit
non-explicit
measuring
acces
use
...
reviewing
internal
external
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questions
questions
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questions
Where can you apply KM?
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questions
Where can you apply KM
particularly?
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questions
Where are the possible
problems in KM?
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questions
Do you know any examples
of good practices of KM?
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questions
Do you know any examples
of bad practices of KM?
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Zdroje I
Aikin, S. F. (2008). Meta-epistemology and the varieties of epistemic infinitism. Synthese, 163(2), 175–185.
Alston, W. P. (1988). The deontological conception of epistemic justification. Philosophical perspectives, 2,
257–299.
Boër, S. E., & Lycan, W. G. (1975). Knowing who. Philosophical Studies, 28(5), 299–344.
BonJour, L. (1985). The structure of empirical knowledge. Harvard University Press.
BonJour, L., & Sosa, E. (2003). Epistemic justification: Internalism vs. externalism, foundations vs. virtues.
Botha, A., Kourie, D., & Snyman, R. (2014). Coping with continuous change in the business environment:
Knowledge management and knowledge management technology. Elsevier.
Brogaard, B. (2009). The trivial argument for epistemic value pluralism, or, how i learned to stop caring about
truth. Haddock, Millar, and Pritchard, 284–305.
Craig, E. (1990). Knowledge and the state of nature: An essay in conceptual synthesis. Clarendon Press Oxford.
Davidson, D., & LePore, E. (1986). A coherence theory of truth and knowledge.
Earl, M. (2001). Knowledge management strategies: Toward a taxonomy. Journal of management information
systems, 18(1), 215–233.
Feldman, R. (1988). Epistemic obligations. Philosophical perspectives, 2, 235–256.
Gettier, E. L. (1963). Is justified true belief knowledge? analysis, 23(6), 121–123.
Haack, S. (2013). ‘the ethics of belief’reconsidered. In William james on religion (pp. 111–127). Springer.
Korsgaard, C. M. (2009). Self-constitution: Agency, identity, and integrity. OUP Oxford.
Oliva, F. L., & Kotabe, M. (2019). Barriers, practices, methods and knowledge management tools in startups.
Journal of knowledge management.
Plantinga, A., et al. (1993). Warrant: The current debate. Oxford University Press, USA.
Ryle, G. (2009). The concept of mind. Routledge.
Yang, B., Zheng, W., & Viere, C. (2009). Holistic views of knowledge management models. Advances in
Developing Human Resources, 11(3), 273–289.