Service Science Weekly Update 20050302 Dr. James C. Spohrer Director, Almaden Services Research IBM Research Weeks discussions § Henry Chesbrough, Berkeley – Service Science Manifesto paper § Roland Rust, UMaryland – IBM Best Article Award – Journal of Service Research Oct 7^th award presentation – Tempe,AZ Service Marketing § Uday Apte, UTAustin – IBM Best Paper Award - POMS Conference May 2-3^rd award presentation – Chicago, IL Service Operations § Paul Maglio Service Science presentation at Columbia Business School § Service Innovation Patents discussions § Upcoming this week Bill Rouse visit from Georgia Tech Uday Karmarkar visit from UCLA Internal Executive steering committee formation meeting Backup Slides Activities: Upcoming Events § Feb 24, NSF NBIC event – Service Science talk § March 3, Bill Rouse speaks at Almaden Tennenbaum Institute of Enterprise Transformation, GTech § March 4, Uday Karmarkar speaks at Almaden Anderson School of Management UCLA § March 21-23, Services Leadership Institute § March 29, RPI invited Service Science talk (Host: Jim Tien) § May 6, Berkeley Services Event § June 3,4, Boston Area invited Service Science talk § Oct 6-9, Frontiers in Services Conference § Oct 20,21, Social Sciences invited Service Science talk § Oct 25, 26, Norway Research Council invited Service Science talk 33 Faculty interested in Service Science § Faculty Awards § Henry Chesbrough, Berkeley § Tom Malone, MIT Sloan § Drew Isaacs, Berkeley § Bob Glushko, Berkeley § Bob Sutton, Stanford WTO § Steve Barley, Stanford WTO § Jim Fitzsimmons, UT Austin § Jim Tien, RPI (Systems Engineering) § Scott Sampson, BYU Marriott § Uday Karmarkar, UCLA Anderson § Future Faculty Award Candidates? § Pam Hinds, Stanford WTO § Kathleen Carley, CMU § Mary Jo Bitner, ASU § Steve Brown, ASU § John Bender, Stanford § James March, Stanford § Byron Reeves, Stanford § Nirivakar Singh, UCSC § Elaine Hyder, CMU § Mike Radnor, Kellogg § Nirmal Pal, PSU § Ram Akella, UCSC § Dan Freedman, UCSC § Mark Davis, Benton § James Hoopes, Babson § Diane Bailey, Stanford § Daniel Berg, RPI § Tarek Kahlil, Miami § Bill Hefley, CMU § Mathias Hild, U Virginia § Lee Giles, PSU § Steve Atler, USF § Marco Iansiti, Harvard § Bob Lusch, U Arizona § Roland Rust, U Maryland § Mike Radnor, NWU Proposed Coordination Need Help: Coordination (same as last week) § Teams are forming within loosely defined governance structure § Volunteers self assigning to areas § Proposals being outlined – Milestones for teams being discussed § Appears to be converging and becoming more coherent