Introduction
 Course organization
 Motivation and Goals
 Introduction to Management by
Competencies (MbC)
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 Course schema
 one hour lecture a week
 one hour seminar in two weeks -> split into two
major groups via IS.MUNI.CZ
 Lectures
 focused on theory
 Seminars
 focused on practical issues and training
 Course Project
 focused on team collaboration and complex
application of theoretical concepts
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 Why is management important?
 The role of management in IT
 Management as a part of SSME
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 To introduce main aspects, which causes
problems in company management
 To introduce methods and tools for
identification and elimination of such
problems
 You will be able
 to understand management processes
 to understand enterprise organization
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Management by Competencies
J. Plamínek, R. Fišer ­ Czech only
Leading of people, teams, and
companies
J. Plamínek ­ Czech only
Problem solving and decision making
J. Plamínek ­ Czech only
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Synergistic management
J. Plamínek - Czech only
Theory of Constraints
Elyiahu M. Goldratt
Learning organization concept
P. Senge
Client oriented approach
C. Rogers
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 Management is a process of achieving desired
or given goals and objectives by means of
other people
 Human activities can be managed in many
contexts
 projects by project managers
 abilities and knowledge development by human
resources managers
 company by company leaders
 their lives by themselves
 ...
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 Successful company
 company which achieve its business goals
 Sustainably successful company
 company where attaining of current goals does not
diminish the chance to achieve its goals in the
future
 i.e. vital company
 MbC is designed to help companies to
achieve vitality
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 Every success or failure of any company
corresponds to the competencies of people
responsible for company performance
 In MbC, problems are analyzed to reveal
unsatisfactory or completely missing
competencies
 In achieving vitality of company, people are
the only critical aspect
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 Company management approach based on
harmonical development of the world of
requirements and the world of possibilities
 Controls and regulates duality of these
worlds to achieve synergistic effect
 Requirements have to fit to current possibilities
 Possibilities have to be developed to be ready to
meet requirements of the future
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vitality = possibilities + requirements
(C) J. Plamínek
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Crisis
Equilibrium
Stability
WANT
>
CAN
WANT
=
CAN
WANT
<
CAN
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 Competence of a person is sum of
 job performance, i.e. human labor, and
 potential, i.e. human resources
 Competence ought to be always
contemplated in the context of certain task to
be performed
Competence Task Goal
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competence= resources + labor
(C) J. Plamínek
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level of vitality ~ set of competencies
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REQUIREMENTS
POSSIBILITIES
potential
competence
goal
task
 Why are there companies with more than 1
person?
 Company culture is the set of relationships
between key factors essential for the company
 Examples of factors
 interpersonal relationships, work environment, vision
clarity, leader authority, organizational structure, level of
formality, benefits, work/life balance
 r12=k12(f1+f2), k12 > 0
 k12 < 1: conflict relationship
 k12 = 1: neutral relationship
 k12 > 1: synergic relationship
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 Synergistic Company Culture
 Companies driven by people
 Companies driven by thoughts
 Chaotic Company Culture
 absence of factors binding people together
 results in neutral or conflict environment
 Company culture management
 aquarium metaphor
 from companies driven by people to companies
driven by thoughts
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 Course organization
 Management
 Management by Competencies
 Vitality
 Duality of the worlds of requirements and
possibilities
 Competence
 Duality of human labor and human resources
 Company culture
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