BPM Intro &
Course
Organization
PV207 – Business Process Management
Spring 2014 Jiří Kolář
Lecture summary
● Short introduction of BPM
● Course goals
● Team of lecturers and tutors
● Course content
● Organization
○ Lectures & seminar-sessions organisation
○ Homework assignments
○ Continuous feedbacks
○ Team project
○ Evaluation and examination
● Information sources
● Questions and intentions.
Business Process Management
Management discipline, focused on
systematic definition, documenting and
execution measurement of processes in
organizations
● Effort to describe processes in
organisation measure results and manage
process changes towards higher efficiency
● "Evolution not Revolution"
Typical motivation for BPM:
● Business Reengineering
○ Enterprise growth
○ Acquisitions
○ Organisational and cultural changes
● Quality Management & Measurement
● Legal compliances, certifications
● Technology for IS development
○ High level platforms
○ Integration
○ Agile system development
● Large enterprises
○ Banking
○ Insurance Business
○ Automotive
○ Farmaceutics
○ ++
● Health Care (In developed countries)
● Public organisations (dtto)
○ Courts, State administrative, Governmental
organisations (ex. EU bureaucrats:)
● "Smart" SMEs
○ Smaller companies who care about their growth
Where we can find BPM?
● XX BC Division of labour
● Beginning of 20th century
○ Bata, Ford
● 80' – Total Quality Management
○ Toyota
● 80'/90' – Workflow management
● 90' – Business Process Reengineering
○ Davenport etc..
● 2002 – Business Process Management
○ First BPM technilogies Pioneers of BPM
● 2009 ++ AI in process mining, Social
BPM, Dynamic BPM, Case Management
History of BPM
Picture downloaded from http://www.what-is-bpm.com/bpm_primer/bpm_primer.html
● Introduce BPM
● Explain relationship between BPM & SOA
● Explain and business process modeling
● Explain basics of Business Analysis
● Explain how to adopt BPM in organisation
● Briefly introduce Corporate Performance
Measurement
● Hands-on-experience with BPM technologies
● Processes and Quality
● Let students elaborate end-to-end BPM
team project
Course goals
● Understand what BPM is
● Understand where it can be helpful
● Know how BPM-based project looks like
○ Teamwork and roles
○ Organisation
○ Conditions and environemnt
○ Common problems
● Basics of Business analysis
● Get overview about some BPM technologies
What should you know after this
course:
Rough lecture schedule:
(Changes of schedule may occur!)
Google calendar - Agenda:
https://www.google.com/calendar/embed?
src=aq8rri3foddsn7k7ho586tl7ms%40group.calendar.
google.com&ctz=Europe/Prague&mode=Agenda
Add it to your Google calendar:
https://www.google.
com/calendar/ical/aq8rri3foddsn7k7ho586tl7ms%40group.
calendar.google.com/private-
446df1f86ae2a32ef22f5b739634575b/basic.ics
● Jiří Kolář
○ Duties: Organization, general BPM lectures
○ Primary contact for: Organization, evaluation, General project Q&A
● Lubomir Hruban
○ Duties:Technical lectures, process modeling, seminar-sessions
○ Primary contact for: IBM BPM platform, IBM BPM based - projects,
BPMN Q&A, homeworks
● Lukáš Smiga
○ Duties:Technical lectures, process modeling, seminar-sessions
○ Primary contact for: BizAgi platform, BizAgi based - projects
● External speakers
○ IBM SWG CZ
○ Red Hat Czech (JBoss)
○ Lubomír Dočkal - Process modeling specialist
PV207 team & Contact persons
1. Foster students involovement
2. Share practical experience from commercial
environment
3. Foster knowledge sharing among students
4. Exercise teamwork
Basic course concepts
Lectures
● Presentations with slides
● Practical examples (audience activity
needed)
● Given usually in English
● External guest lectures
● Discussions more than welcomed
● One student organized lecture (optional)
● Hands-on sessions with PC
● Modeling, tools & coding, team activities
● Student active involvement is crucial
● Usually 1 group in English, rest as needed
● Opportunity for team building
● Homework & Team project consultations
○ Technologies: Java, Signavio academic platform,
IBM tools, Lombardi, Blueworks, Visual Paradigm,
Activiti, JBPM,Drools
● Room B311 - OS Windows / VMWare
Seminar-sessions
Continous feedbacks
● Course partially student-driven
● Expressing opinions, improve course quality!
● 3 Feedbacks during lectures (paper forms)
○ Completely anonymous
○ Be honest, but not stay focused
○ Be constructive critics
■ If you don't like something, propose how to do it
better
○ Express wishes, but realistic ones
Team project - goals
● Improve teamwork skills
● Understand different roles in BPM
● Learn about whole process life-cycle
● Learn how to bridge the gap between
analysis and implementation
● Exercise domain analysis
● Exercise precession in analysis documents
● Hands-on BPM related technologies
● Improve presentation and soft skills
Team project - details
● Start in middle of semester (Form teams)
● End with project presentation in Exam period
● Teams of 4 (not 3, not 5!) people
● Phases:
○ Build your team
○ Domain analysis
○ Process analysis
○ Implementation
○ Presentation
● Roles in project
Examination:
○ Team project presentation +
questions (cca 20 min)
○ Generated, written multiplechoice
test (no materials)
○ Grades:
■ A 100-86 %
■ B 85-82 %
■ C 81-79 %
■ D 78-75 %
■ E 74-70 %
■ F < 69 % (FAIL)
Evaluation & examination
Evaluation:
○ Homework assignments
10%
○ Test 30%
○ Team project 60% =
■ Analysis 30%
■ Implementation 20%
■ Presentation 10%
Previous years statistics
● Less students, limit 60, Teachers permission
○ From 100+ (2011) - > cca 55 this year
● More individual approach to students
● Rise of interactivity
● Rise of difficulty == more motivation :)
● More emphasis on student projects
● Shift from technical to management content
○ Business analysis
○ Teamwork
○ More complete Enterprise teochnologies
■ IBM BPM, BizAgi
○ Less platforms :(
Changes since last years
● Lecture slides
(not completely sufficient for the exam, lecture
attendance highly recommended)
● Books @ Library FI & ESF MU
● Books @ Amazon
● Papers & publications
Information sources & books
○ BPMN method and style
Bruce Silver, 20099780982368107
○ Business Process Management: Practical
Guidelines to Successful Implementations
○ Business Process Management: A Rigorous
Approach
○ Business Process Management: Concepts,
Languages, Architectures
○ Essential Business Process Modeling
○ Smith, H. and Fingar, P.: Business process
management: the third wave
○ "Schedlbauer, M.: The Art of Business Process
Extended books
(beyond course border)
● Czech
○ Podnikové informační systémy, Basl Josef, Blažíček
Roman, 2007 ,978-80-247-2279-5
○ Podnikové procesy: procesní řízení a modelování
Václav Řepa, 2007, 978-80-247-2252-8
○ Zavádění a rozvoj procesního řízení ve firměFilip
Šmída, 2007, 978-80-247-1679-4
Extended books
(beyond course borders)
FIN
Questions?
PV207 – Business Process Management
Spring 2012 Jiří Kolář