VB036 Week 10
1) Summaries: Look through the following six summaries. What do you think of them? Did
you find any mistakes? Then look at the last two summaries and make corrections where
necessary.
I am writing you to express my dissatisfaction with the rabbit food your company produces.
Since I started to feed my pet rabbit Whiskas food she started to behave very energetically, especially
during night-time. In your advertisements you promote the healthiness of the food, however, I have serious
doubts about its suitability for dwarf rabbit pets as it repeatedly became the cause of hyperactivity and
consequently insomniac states followed by exhaustion.
I would recommend you to provide more specific information about what the rabbit food contains so
that the pet owner might decide on its suitability for his pet.
I would like to thank you for a great job you do as a brewer, I visit your restaurant almost every week
and every time I could enjoy an excellent pint of beer.
However I would like to complain too. My experience spoils the fact, that whenever I come, waiters
simply look like they do not care about customers. It culminated last week: I had ordered a potatopancake, but
what I got really scared me – a piece of greasy pancake on a napkin, without vegetables and even without a
knife or fork.
Please, could you instruct staff at principles of dining? I think it could improve experience of your
customers.
I am writing to express my dissatisfaction with a faulty product , I have recently received. My number
of order is 5478-666.
On 6 June 2006 I obtained Devill Ultrabook XPS 666 with a missing keyboard. I tried to start the
computer , but it wrote the following error: “Keyboard not found. Press F1 to continue.“ It seems like
manufacturing defect. This fault put me in a difficult situation, as i had to emergently change my plans.
I am sending the faulty product back. Could I please ask you to look into these matters and send me
a flawless one?
I am writing to complain about the faulty installation of shower.
Mr Donald from your company came to install new shower and sink on Friday, 22 October. The next
day, I discovered that the mechanism for changing temperature of water is stuck and it is really hard to turn
with it. This problem put me in difficult situation, as our family is not able to use bathroom properly. I would
appreciate if you could order someone to fix it.
I look forward to hearing from you shortly.
On 15 March 2014, I rent a Peugeot 306 at Trnava in your rent center.
Unfortunately, your product has not performed well because of breaks. I am disappointed because the
breaks doesn‘t work. Following this problem I have suffered los for 20 000€.
VB036 Week 10
To resolve the problem, I would appreciate your money refounded for everything I have destroyed.
I look forward to your reply and a resolution to my problem . Please contact me at the above address or by
phone at +421 907 514 419.
I recently purchased tablet made by your company and there are some problems which are affecting
usage of this product.
The tablet was purchased yesterday and after bringing it home I turned it on and everything seemed
working perfectly until I noticed that display is blinking every few seconds and also colors are being changed to
negative. I have been told that restart can fix some similar issues but unfortunately all of my attempts ended
up not being successful.
According to these problems I am requesting a replacement tablet.
2) Look at the following excerpts from this week’s Discovering Computers article and focus on the
underlined parts; explain why the underlined parts are written the way they are.
Jack Kilby of Texas Instruments invents the integrated circuit, which lays the foundation for high-speed
computers and large-capacity memory. Computers built with transistors mark the beginning of the second
generation of computer hardware.
COBOL, a high-level business application language, is developed by a committee headed by Dr. Grace Hopper.
IBM offers Microsoft Corporation cofounder, Bill Gates, the opportunity to develop the operating system for
the soon-to-be announced IBM personal computer. With the development of MS-DOS, Microsoft achieves
tremendous growth and success.
Several companies introduce computers using the Pentium processor from Intel. The Pentium chip contains 3.1
million transistors and is capable of performing 112,000,000 instructions per second.
Intel introduces the Pentium II processor with 7.5 million transistors. The new processor, which incorporates
MMX technology, processes video, audio, and graphics data more efficiently and supports programs such as
movie editing, gaming, and more.
Wikipedia, a free online encyclopedia, is introduced. Additional wikis begin to appear on the Internet, enabling
people to share information in their areas of expertise. Although some might rely on wikis for research
purposes, the content is not always verified for accuracy.
MySpace, an online social network, is founded. MySpace allows users to share information, photos, and videos,
as well as stay in touch with their friends and make new friends. MySpace eventually grows to nearly 200
million users, making it one of the more popular and successful online social networks.
Apple introduces the iPhone and sells 270,000 phones in the first 2 days. iPhone uses iTouch technology that
allows you to make a call simply by tapping a name or number in your address book. In addition, it stores and
plays music like an iPod. Also, Apple sells its one billionth song on iTunes.
Mozilla releases the latest version of its Web browser, Firefox 4, which allows users to run Web applications
outside of the Web browser interface. It also enables users to synchronize their Web browsing preferences
easily with an online service so that they can access the Web from anywhere.