VB036 12
Adapted from: Fitzgerald, Patrick; McCullagh, Marie and Carol Tabor. English for ICT Studies in Higher Education Studies. Garnet. 2009
Watch the following news clip and complete the statements (or mark them true or false if
necessary). You will see the clip twice.
1) Prague’s Franz Kafka airport was ranked last in customer service satisfaction due to ______,
poor service, and an overall oppressive, impersonal _______.
2) Jim Cassoti, an American traveler, was told that ________.
3) Franz Kafka airport also has problems with ________ corridors leading to dead ends.
4) True or false? Gate B2 is next to gate E11. And gate B40 is in the F terminal.
5) Business Week called the airport’s employees as “completely ________ travelers’ needs.”
6) True or false? Complaint forms should be addressed to the hospital in which you were born.
7) Bob Fryer spent ________ minutes being interrogated by the security guard during an ID
check.
8) The neighboring Dostoyevsky Hotel received low marks from its customers because they
ended up ________ at the hotel.
Word formation: complete the sentences using forms of the words below.
obedient, argue, appear, polite, absent, move, equip, improve, ignorant, excite, silent, patient,
1. John’s _____________ is way too high!
2. Saying that you want this is not sufficient as an _________________ for buying a boat!
3. Hollow __________ filled room as sound of somebody descending stairs was heard.
4. Always show some ______________ while talking to people.
5. There is always room for _____________.
6. Imagine there is pure ______________ in everyday interaction.
7. If you go for a hike, make sure all ______________ is in your backpack.
8. People say there is no _______________ towards world peace.
9. Learn some ____________ through meditation.
10. Every morning is a beautiful act full of ______________.
11. ________________ is deceptive.
12. Sometimes I fail to see _____________ in our political leaders.
VB036 12
Adapted from: Fitzgerald, Patrick; McCullagh, Marie and Carol Tabor. English for ICT Studies in Higher Education Studies. Garnet. 2009
ICT SYSTEMS
1) Discuss these questions
a) When do you use ICT or see ICT being used around you in your everyday life?
b) What are the benefits of ICT to your life?
c) Are there any disadvantages?
2) Study the pictures on a handout and look at the related vocabulary below.
Alarm, application, automated, biometric, control, device, global, machine, monitoring, online,
passport, positioning, protocol, receiver, remote, system, teller, wireless
a) What aspects of life do they show?
b) How does each item work?
3) Look at the list of words above.
a) Underline the stressed syllable in each word.
b) Which of these words has the same stress pattern as global?
c) Sort the other words into groups according to their stress patterns.
4) Complete each sentence with a word from the list in exercise 2. Change the form if necessary.
a) The ___________ system went off when someone tried to break into the house.
b) You need a personal identification number (PIN) to take money out of the ___________
teller machine.
c) The microchip in a biometric ___________ contains information about an individual, such as
their fingerprints or a face scan.
d) ___________ shopping is a convenient way to buy things, but many people worry about
Internet fraud.
e) Global ___________ systems use signals from satellites to triangulate their position. This
information can then be displayed in map form to help drivers travel from one place to
another.
f) Use the remote ___________ to select the channel you want to watch.
g) Body function ___________ devices give information which doctors can use to treat a
patient’s condition.
h) WAP phones use wireless ___________ protocol.