PV207 – Business Process Management Spring 2018
Process Modeling
Jiří Kolář & Lubomír Hruban
Last Lecture Recap
● Why we need specific methodologies and
methods for BPM-based development?
Last Lecture Recap
● Why we need specific methodologies and
methods for BPM-based development?
● Top-down vs bottom-up approach
Last Lecture Recap
● Why we need specific methodologies and
methods for BPM-based development?
● Top-down vs bottom-up approach
● Business analysis
○ Vision and mission
Last Lecture Recap
● Why we need specific methodologies and
methods for BPM-based development?
● Top-down vs bottom-up approach
● Business analysis
○ Vision and mission
○ Goals and objectives
Last Lecture Recap
● Why we need specific methodologies and
methods for BPM-based development?
● Top-down vs bottom-up approach
● Business analysis
○ Vision and mission
○ Goals and objectives
○ Metrics, KPIs, KRIs
Lecture Overview
Overview
● Why Modeling?
● Process Development Roles
● Modeling Notations
● Workflow Modeling
● BPMN 1.1
● BPEL
● Resources
BPMN 2.0 Level I
● Object Classes
■ Activities
■ Events
■ Gateways
■ Connecting Objects
■ Artifacts
○ Process Types
● Examples
1. Elegant way to express structure of a process
2. Visual models are easily understandable by all
participants of the development cycle
3. Minimize the misunderstandings during the
transformation from analytical description to the
executable implementation of the process
4. Covers nested structure (sub-processes)
5. Covers inter-process/inter-system interactions
6. Pictures are fun
Why Process Modeling?
Is model more elegant and expressive than free text?
1. Two teams of volunteers (three students in each team)
2. Team 1 gets text description and they have 3.5 minutes to read
3. Team 1 starts discussion and Team 2 goes away with the process in
BPMN 2.0
4. Audience observes the quality of discussion
5. Team 2 starts discussion
6. Conclusion :)
(Non Scientific) Experiment
Modeling Notations
● BPEL
○ technical modeling, very detailed
○ service orchestration, executable
○ human task extended by BPEL4People
● BPMN 1.0 – 1.1
○ analytical modeling, not tight with semantics, not executable
○ XPDL semantics
● BPMN 2.0
○ analytical modeling (Level 1,2)
○ defined semantic – executable (Level 3)
BPMN 2.0 Levels
● Level 1 (Structural)
○ Captures basic structure of a process
○ Business experts <=> analysts/developers
● Level 2 (Analytical)
○ More details of process behaviour
(interactions, events, timing)
○ Process analysts <=> Process developers
● Level 3 (Executable)
○ Specifies all used services and activity tasks
○ ”(Process developers <=> Process engine) ”
Model Quality Aspects
● Validity against BPMN specification
○ Wrong connections of the flow
○ Missing start/end
○ Wrongly used gateways
● Model understandability
○ Reasonable naming of activities
○ Reasonable amount of connections/gateways/activities
● Expressiveness
○ How it reflects the situation in real world
○ Granularity of activities
● Compliance to the modeling best practices
○ Modeling style (seminars & third modeling lecture)
Roles in Development Cycle
● Business Analyst
○ Sum business strategy
○ Describe goals & objectives, KPIs
○ Describe processes
○ Design BPMN diagrams (Level 1)
● Process specialist
○ Design BPMN diagrams (Level 1,2,3)
○ Design monitoring models
● Process developer
○ Detail BPMN Level 3
○ Implement services and deploy processes
Roles in Development Cycle
Homework Assignments
● This week seminar
○ L1 homework assignment deadline Monday 26th at 5PM
● Next week seminar
○ You receive corrected homework
○ L2 homework assignment
● Homework submission
○ Submit printed version to the box called "PV207" next to entrance to
room D1, before deadline
○ PNG image exported from Signavio will be submitted to IS MUNI folder
"Homework 1" named <surename>_bpmn.png , before deadline
● BPMN method and style Bruce Silver
○ ISBN 978-0982368114
○ Paperback $30 / Online $12 / Library $0
● Signavio Modeler – Academic Licence
○ http://academic.signavio.com/
● BPMN Official OMG Website
○ http://www.bpmn.org/
● Business Process Modeling and Analysis
○ https://open.hpi.de/courses/bpm2013
● BPMN 2.0 Poster
○ http://www.bpmb.de/images/BPMN2_0_Poster_EN.pdf
BPMN 2.0 Information Sources
Questions?
Break 10mins
BPMN 2.0 Object Classes
● Flow Objects
○ Event
○ Activity
○ Gateway
● Connecting Objects
○ Sequence Flow
○ Message Flow
○ Association
● Artifacts
○ Group
○ Annotation
● Swimlanes
○ Pool
○ Lane
● Data
○ Data Inputs/Outputs
○ Data Stores
1. Customer creates an Order
2. Order is reviewed by Sales
2.1. If price of the Order is lower than $40 000, it is processed
2.2. If price is over $40 000 it have to be confirmed by Financial department
2.3. Order can be rejected by the department
3. Otherwise the order is processed
Process example
Activities
● Represent certain activity in the process
● Types of activity
Task = Atomic activity Subprocess = Complex activity
● Types of task
L1 L2
None User Service
Events
● Represents event that occur in a process
● Have impact on process flow
● We have these L1 events:
○ Start
None Message Timer
○ End
None Message Terminate
L2
Connecting Objects
● Process sequence flow
○ Define order of activities
● Message flow
○ Does not influence the process flow!
○ Message flow between two objects
● Association
○ Does not influence the process flow!
○ Connect objects with artifacts (labels,data objects..)
Basic Elements Examples
Gateway
● Represents a control point in the sequence flow
● Used for flow branching or join of branches
● We have these types:
● Exclusive data-based (XOR)
● Parallel
● Default branch
● Exclusive event-based (L2)
● Inclusive (L2)
● Complex (L2)
Gateway Examples I
AND
XOR
Gateway Examples II
(OK or NOK?)
A
C
B
D
Artifacts
● Additional information
● Do not affect flow
● Data Objects
○ Data used in activities
○ Inputs and outputs of activities
● Annotation
○ Label, additional information
● Groups
○ Grouping of objects (analytical/documentation reasons)
Artifacts Examples
Pools & Lanes
● Pool
○ Represent a participant in a process
○ Show message flows between participants
● Lane
○ Subdivision of pool
○ Express roles, departments or actors in a process
Pool Examples I
Pool Examples II
Private (Internal) Process
● From point of view of one organisation
● Activities are not visible to outside world
● One pool (the pool can be omitted)
● Also known as orchestration of services
Abstract (Public) Process
● Represents the interactions between a private
Process and another Process/Participant
● Only activities that send/receive messages
● Communication visible to outside world
Collaboration (Global) Process
● Collaboration between business entities
● Activities represent message exchange
● Public process are shown, corresponding private processes have much
more activities and detail
• Gateway (Parallel, Exclusive)
• Sequence Flow
• Message Flow
• Data Object(Data store, Message)
• Text Annotation
• Link Event Pair
• Pool and Lane
• Task (User, Service)
• Subprocess (Collapsed, Expanded)
• Start Event (None, Message, Timer)
• End Event (None, Message, Terminate)
Level 1 Palette
FIN
Questions?
Jiří Kolář & Lubomír Hruban
PV207 – Business Process Management Spring 2018