DeliveryprocessL2
Customer
Packagedelivery
Deliveryboy
Delivery boy
Pickup the package on
pickup point Deliver the package
Pickuppoint
Pickup point
Receive the package from
the customer
Pack the package
securely
Write documentation for
the package
Package ready for delivery
notification sent
Deliveryinformationsystem
Delivery information system Delivery information sy
Validate that package can be
received on the pickup point
"Package will not be delivered
because we cannot receive it" email
Are we able to
receive the
package?
Plan delivery of the package
Information
about the
delivery
Package ready for delivery
notification received
Wait until 12 PM next day
No delivery slots available
"Package will not be delivered
because we cannot plan it" email
This is so we
have enough
time to
rescheulde the
delivery
This is a more detailed process of delivery package. User contacts the company about which pickup point he wants to use to
deliver the package, then the delivery boy picks up the package on the pickup point and delivers it.
422625, Tomáš Jadrný, seminar group 02
no
Deliveryorder
yes
Messages should be used for communication
between processes -1
DeliveryprocessL2
Delivery boy
Deliver the package
Pickup point
Delivery information system
"Thank you with
created survey" email
"Sorry" email
We send
refund and
apology to the
customer
Did we deliver
the package to
the cusomer or
we lost it?
Create survey of
customer satisfaction
delivered
lostit
Result: 11