Process Description:
The process I used previously was not suitable and complex enough to be used for this week’s
assignment, so I decided to model a new, more complex process.
It’s the simplest case of the payment batch approval flow with direct bank communication. Its
implementation is used to handle payments in the ERP system, send the payment medium file to bank
(directly to bank or via the SWIFT network) and handle incoming PAIN.002 files in accordance with
the ISO 20022 norm.
After the batch, consisting of one or more payments is created, it’s available to a group of first level
approvers to review (usually accountants). They have multiple options available. Either approve, reject
and reverse the batch or postpone the payment date to a later date. Depending on their reaction the
system either handles the rejection/resubmit or forwards the batch to a second level approver (usually
management). Depending on the second level approver action, the system returns the batch to the
corresponding first level approver for further processing, or creates a payment media, that is sent to
bank. After the bank handles the payment media, they send an acknowledgement and the status of the
payments. System then handles the incoming file and acts upon the status. The batch is either
successfully closed (the payments were accepted) or is rejected by bank and a responsible person is
notified, to follow up on the rejection reason by bank.
BCM - Approval flowFirstlevelapprover
First level approver
Process the
batch
What operation did the user do?
Return notification
User is notified,
that the batch is
rejected by bank,
so they can follow
up on the errors
First level
approver is
notified, that the
batch was
returned to him
for further
processing
System
System
Payment Batch is created
DB - batches
Reverse the
batch
Postpone the
batch payment
date
Reversed Batch
Batch is reversed,
changes can be
made
Payments resubmitted
Batch is reversed
and the
payments have
postponed dates
Return to the
first approved
Create Payment
medium
Send PM to bank
Process the
incoming PAIN.
002 file
Is the status Accepted or Rejected?
Close the batch
Set batch status
to Rejected
Batch Accepted
Payments are
rejected and will
have to be
reprocessed
Payments are
accepted, batch is
closed in the final
status
Batch Rejected
Secondlevelapprover
Second level approver
Process the
second level
What did the 2nd approve do?
Bank/SWIFT network
Approve
Reject Resubmit
Return Approve
Accepted Rejected
Missing requirement: not enough intermediate events -1
Missing task types: -1
Invalid use
of gateway
-1
Missing sequence flow -1
Message goes nowhere
(it should be attached to
another task, event or
pool) -1
Result: 7