BPMN
HomeDelivery
Store
Store
Verify
information
Is verified?
Request customer
to create new order
Check for availability in
store
Order database
Save Order
Store inventory
Is available?
Accept order
Request PaymentRemove order
Package order
Order sent
Print bill
Order
bill
Notify customer and
request trying again
cancel
order
24 hours
Request to try again
Request Central
storage for
availability
Process payment
Unable to
fulfill order
Change delivery time
longer delivery
accepted
longer delivery
not accepted
Verify address,
number and email
e.g. no 123 456
789 phone
Change delivery
time in Order
and request
user to accept
longer delivery
Centralstorage
Central storage
Receive
request
Central inventory
Check
central
inventory
Is available ?
Can be delivered?
Request supplier for
possible delivery time
Customer
Supplier
Place order
yesno
yes
no
yes
no
noyes
Process represents processing order made in store for mode delivery. Customers order item via
online form, which is then verified to resolve issues in information, if all information is correct the
store checks interval inventory for availability on store, if not available the central storage is
checked for items, when items are not in storage, storage manger has to request delivery time
from supplier. Customer is notified about longer delivery time, which they have to accept or
decline. If items are in stock, or longer delivery time is accepted, order is accept and customer
gets request for payment. If payment fails customer gets an email with "try again" link which
they have to use within 24hours.
Manual task does
not pass any data -1
(User task does)
Missing flow -1
Missing message flows -1
This should be probably
Send event -1
Missing message flow
Manual task is not use for messaging.
You can use Receive/Send message task
or Receive/Send event -0,5