Vampire blood bank - serving customer
ServingCustomer
Customer
Customer
Blood Bank entered
Enter order
number
Do you want to fill curomer questionnaire?
Customer served
Fill questionnaire
Offer
questionnaire
Inform about
bad order
Ask for entering
another order
number
Do you want to enter another order number?
Customer left
without
answering
Customer
rejected
questionnaire
Questionaire
Send
questionnaire
2 min
Employee
Employee
Find order
Orders
Get order from
stock
Pass order to
cutomer
Set order as
finished
Inform about
dealay
Set higher
priority
Order not found/valid
3 min
Quality control dept
475965 Salva Pavel PV207/02ENGLISH
The process of picking up blood from Vampire Blood Bank. Customer enter the bank and
enter order number. If the number is found order will be pass to customer. Then the
customer will be asked to fill questionnaire that will be sent to the Quality control dept.
Edge cases like an invalid number entered or customer leave without answering are
covered.
Delay info
Yes No
No
Customerrejectedquestionare
Yes
Questionnaire
Result: 12