Wooders wedding booking process (L2)
Customer
Customer
Send an email
asking about the
price and the date
Read email from
the wedding
band
Interested
in the offer?
Reply back to the band
Get
offended
and never
reply
Is the customer
a polite person?
Is the band
available
for the date?
Customer would like
Wooders the wedding band
to play at their wedding
Forget about Wooders
the wedding band
Booking done
(customer side)
Reply received
1 week
Confirmation
received
2 weeks
Weddingband
WoodersEmail
Wooders Email
Read email
Are there
additional
questions?
Send an email
with answers about the
price, the date and the rest
Read the
response
Customer
interested?
New email in the inbox
Send a
refusing
email with
an apology
Include answers to
the questions
2 weeks
Response
received
It is totally fine
if only one
of the band reads
the email
Send
confirmation of
the booking
to the customer Booking done
(band side)
WoodersCalendar
Wooders Calendar
Non-binding
book date
for 2 weeks
Binding book
the date in the
calendar
Wooders Google calendar
Cancel nonbinding
booking
in the calendar
Booking
unsucessfully
over
Date not available
The one read the
email continues
with the booking
No
Yes
No
Yes
No
Yes
Yes
No
Yes
No
From where data-based gateway can know if person is polite or not? -1
Result: 11