L2 3D printer model
3Dprintmodel
Orderingsystem
Ordering system
3D model received
Verify payment
Transaction failed
Save model Generate invoice
model archive
Invoice
1 week
Confirm successful payment
Confirm order status
Printertechnician
Printer technician
Setup printer
Is the correct filament used?
Swap filament
Start printing
Model is not printable
Send request to modify model
5 days
New model received
Order cancelled
Order cancelled
Money is not
returned because
filament was
already used
Notify customer about delay
The dimensions
are incorrect or
file can't be
opened
Delivery
Delivery
Clean supports
Send print
Pack print
Print damaged
Customer wants supports cleaned
Customer
Bank
Marek Bernhauser
456360
Customer wants to print 3D file on a 3D printer. They creates order, which is verified
both payment wise and printability wise. If file is not printable, customer is notified to
modify the model. Customer can also choose if they want the print to be cleaned from
supports or not.
No
Yes
3D print
Notifycustomer
Printorder
Yes
No
Would be better to inform the customer.
This looks inconsistent.
Order is cancelled but the invoice
was generated and confirmed to customer.
-0.5 Missing message flow. Also it is weird that only here user can request cancel.
Why not during Filament swapping?
Result: 11 out of 12
-0.5 This should be modelled
more into detail or as subprocess.