FFOD delivery #2
FFoddDelivery
Deliveryunit
Delivery unit
Are you available
for delivery?
Deliver the Order
Deliver to DoorCall customer
Delivery delivered?
30 minutes
Order delivered
Pickup Order
Send notification
to restaurant
Delivery cancelled
FFoddPortal
FFodd Portal
Choose optimal
delivery unit
Change state to
"On the Way"
Change the State
to "Waiting for
pickup"
Order cancelled
Change state to
"Delivered"
Payments
to
Restaurants
Send final receipt
to Customer
Order finished
Send Order to
Restaurant
Orders
Assing to pickup
Order is completed
and paid
Cancel order (no
payment)
Order prepared?
Cancel Order
(return
payment)
Order cancelledReceive order
response
Send notification
to Delivery unit
1h response
not received
Send error mail
to restaurant
Notify Delivery
unit
Customer
Restaurant
Order
Change
Order state
Change Order state to"Ready for Payment"
Change Order state
Add Order
Change Order state
YesNo
Finalreceipt
Notify"Waitingforpickup"
Notify"OntheWay"
Notification"Ordercancelled"
Notification"Ordercancelled"
Change Order state
Yes
Yes
No
Orderresponse
No
Deliveryguytopickup
Change Order state
Manual task does not pass data to process so gateway
cannot make decision -1
FFood Delivery Description #2
The completed and paid Order is in the System (Faulty Food Portal). Order is sent to a restaurant to prepare and
pack. After the System receives a message that Order is ready, it changes the Order state (also in the database (DB))
and notifies the Customer with „Waiting for pickup “. If the response about Order does not come in one hour or the
restaurant sends cancel response the Order is cancelled and process with payment return is invoked.
Meanwhile, the System chooses an optimal delivery unit and asks the delivery unit for assignment confirmation; it
repeats its process until the ideal delivery unit is selected.
Delivery is then assigned to the selected unit. The delivery unit pick-ups the Order and click on “On the Way” in the
System. Notification (“On the Way”) is sent to the Customer, and the state is also changed in DB. Order is also added
to the DB of delayed batch payments for the chosen restaurant.
The delivery unit tries to deliver the order (call then deliver to door) If it’s unsuccessful, it waits 30 minutes then tries
it again. It can cancel the process and the Order is cancelled without payment return. The Customer is notified about
the cancellation.
Successful delivery changes the state to Delivered and readies the delayed batch payment for the restaurant. A final
receipt is sent to the Customer, and Order is finished.