PV207_Fastfood_service
Customer
Fastfoodservice
Customerservice
Customer service
Prepare
side dish /
drinks /
desserts /
sauces
Put together all
order items
Order
handed over
Side dishes
Prepare order
on a tray
Prepare order
in a bag / box
Order
to takeaway?
Changed order
received
Order
cancelation
received
Order terminated
Customer called
out based on
order number
Order left for
employees
Replacement
proposed
Resolve order
cancelation
Hand over
order
10 minutes
Cook
Cook
Prepare fresh main dish
Check ingredient
availability
Are all ingredients
available?
Dish prepared
Dish could not
be prepared
Prepare dish
Main dish
Dish preparation error
Orderingsystem
Ordering system
Food order
received
Transaction
verified?
Included order
number for calling
Bill archive
Printed
bill
Verify payment Generate bill
Transaction
failed
Payment gateway
No
No
Yes
Yes
Yes
No Bill printed
for the customer
Failure
message
Order received
from a kiosk
Monika Šlachtová (469194)
The model represents a fast food service (e.g., KCF) where a customer orders and pays via a kiosk and waits for their order number to be called.
The order includes the option to eat in the restaurant or take it away.
Resultt: 12