Adobe Systems
1
Diamond Do

Diamond-Path Framework
̶Paradigm aimed to help understand and act in a service-system environment
̶Theoretical concept
̶4 diamond-shaped models
Attention
Focusing
Cognitive
Elements
Agent-Team
Organization
Predictive
Behavior

Diamond of Attention Focussing
̶Objects and relationships between them
̶Mention-use duality
̶Modelling a modelling tool
̶Referring to itself
Category
Rule
Relationship
Operation
Object
P
R
R
R
R

Diamond of Cognitive Elements
CI-connection
Category
Item
Context
R
R
R
R
Manifestation

Diamond of Agent – Team Organization
Action
Flow
organizer
member
organizer
member
Goal
Activity
Agent
GBS
composite
R22
R11

6
Analysis of the Agent
Agent
Model
Requirement

forming / formed by
occurring within
addressing
recorded in
Goal
Context
Model
Requirement
Use Case
Agent
Service
What is related to requirements?

forming / formed by
occurring within
addressing
recorded in
Goal
Context
Model
Requirement
Use Case
Agent
Service
What is related to requirements?
achievable by
achievable within
creatable within
creatable by
identified within

9
rent a car like rent a bike, pick up the car along the road and go, any time, anywhere
̶Requirement: we want to solve the transportation issues
̶Agent: the city or municipality, citizens, tourists
̶Model: which type of transportation at which time for which group of people
̶goal: drive green! car sharing! reduce traffic jam and arrange the transportation better
̶Use case: Smart transportation projects, Car sharing projects
̶Service: real-time car booking service, service centre, reg. services etc.
̶Context: Smart City
̶

forming / formed by
occurring within
addressing
recorded in
Goal
Context
Model
Requirement
Use Case
Agent
Service
Two special containers
achievable by
achievable within
creatable within
creatable by
identified within
Agent wishes, defines, does.
Model records.

forming / formed by
occurring within
addressing
recorded in
Goal
Context
Model
Requirement
Use Case
Agent
Service
Composite edges
achievable by
achievable within
creatable within
creatable by
identified within
GBS
RBS
SBS
U-composite
M-composite
A-composite
C-composite

forming / formed by
occurring within
addressing
recorded in
Goal
Context
Model
Requirement
Use Case
Agent
Service
R – edges – part 1
achievable by
achievable within
creatable within
creatable by
identified within
GBS
RBS
SBS
U-composite
M-composite
A-composite
C-composite
R11
R22
R33
Rnn edges represent
interconnection to
another context (a new
DO diamond)

forming / formed by
occurring within
addressing
recorded in
Goal
Context
Model
Requirement
Use Case
Agent
Service
R – edges – part 2
achievable by
achievable within
creatable within
creatable by
identified within
GBS
RBS
SBS
U-composite
M-composite
A-composite
C-composite
R11
R22
R33
R01
R02
R03
R04
R05
R06
R0n enables to create
move the object to
requrement cotainer

Do diamond – nicer



Diamond of Predictive Behaviour
15


Context
Requirement
Service
Agent
Goal
Model
Use Case
Healthy run of the citizen
To find optimal road
Road planner
Citizen
To be healthy
Relaxing roads
Current status of weather and air pollution
Race of the moto bikers
To find optimal road
Road planner
Moto driver
To win the race
Race maps
Weather (rain / sunny), position of other participants
Emergency service
To find optimal road
Road planner
Driver of emergency vehicle
To get to the place of accident
City street map
Current situation of traffic
Context of the service

What are the principles?
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17

Universal modelling
•ad hoc,
•non-formal
•descriptions exists
•experience from
the past
•base for process monitoring
•comparing of projects
•metrics for process and products quality measurement
•capability of
continual
process
improvement
CMM
How long does it take for regular ISs to adjust
in order to support newly optimized processes?

19
Current Modelling Tools


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Meta-modelling


Obsah obrázku interiér, světlo Popis byl vytvořen automaticky
4DocMod – usage in Smart City Models


Obsah obrázku interiér, světlo Popis byl vytvořen automaticky
Multi Agent Technology (MAT)


Obsah obrázku interiér, světlo Popis byl vytvořen automaticky
MAT - features


Obsah obrázku interiér, světlo Popis byl vytvořen automaticky
MAT – Smart City model


Obsah obrázku interiér, světlo Popis byl vytvořen automaticky
Merging 4DocMod and MAT
̶Using service science and system approach to merge

Obsah obrázku interiér, světlo Popis byl vytvořen automaticky
Example – Google maps
To find optimal road from Salerno to Ravello

Conclusion