Knowledge Management
Department of Computer Systems and Communications
Academic Year: 2016-2017
Francesco Caputo
fcaputo@mail.muni.cz
The value of knowledge
The relevance of knowledge
Quality Quantity
Quality Vs. Quantity
ü The efficiency with which knowledge interprets the needs and opportunities in
the different contexts.
ü The multiplication of the uses which increases the total product value, as the
knowledge spreads, resulting in an increasing number of re-uses.
ü The appropriation of the fruits obtained by the use of knowledge, by adjusting
the process so as to give to each person in the chain of a product value share,
enough to keep it active and involved in the function performed.
The drivers of knowledge economy
From a formal viewpoint, the utilities that form the economic value of knowledge
can be measured through a ‘mental experiment’.
It is possible to identify the
maximal value that people
could pay to use a specific
knowledge.
The value of knowledge economy
The total amount of value produced by the
knowledge is composed by a tangible part (the
money that people pay to use the knowledge)
and by an invisible part (the psychological
benefits obtained by the use of knowledge).
The value of knowledge economy
The total value of knowledge produced by the interactions among the three drivers
is not objective.
The value of knowledge depends by the specific features of people, organizations,
or companies involved in the ’process of transformation’.
This process acts on the original knowledge and it produces somethings of different
that can be used in different contexts.
The value of knowledge economy
The economic value of knowledge is the sum of three elements::
ü The (monetary) price that the consumers pay to obtain the knowledge.
ü The (psychological) revenue that the consumers obtain thanks to the acquired
knowledge.
ü The intrinsic (psychological) value that producers and consumers give to the
cognitive experience.
The efficiency
They exist different approaches to the re-use the knowledge:
ü To increase the number of products realized by using the knowledge.
ü To enlarge the number of people able to use the knowledge.
ü To extend the time in which it is possible to use the knowledge.
ü To use the available knowledge to build new applications or to solve new
problems..
The multiplier
The reproducibility of knowledge is affected by decreasing costs.
The cost is centred on the first unit
(on the first application of knowledge)
The multiplier
Reproducibility ≠ Replicability
It occurs to defend the new knowledge in order to obtain and economic
revenue by its use.
Tangible Intangible
The multiplier
The sharing of the value produced by the
use of knowledge is affected by different
problems because during the interactions
there are many externality.
The knowledge sharing
To improve the efficiency and the effectiveness in the sharing of value produced
by the knowledge it occur to achieve three aims:
ü To maximize the value for the society.
ü To split up the value among all the the actors involved in the process of
knowledge generation and use.
ü To build the conditions to support new investment in knowledge production and
sharing.
The aims of knowledge sharing
Max R Max M
Max E
Personal Knowledge
EFFICIENCY
Social Knowledge
MULTIPLIER
Priority Knowledge
REGULATION
The drivers of knowledge management
The potential multiplier of knowledge is represented by all the
possible users for a specific knowledge.
The potential multiplier