Applied Information Systems
Introduction
PV028

Semester Schedule
•Sept-December: Lectures, discussions, consultations
•Deadlines:
•Semestral essays: set individually
•Final submission: 31st Jan 2025
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•Evaluation:
•based on extent and quality of submitted essays
•Pass final exam for at least:
–50 % - colloquium
–30 % credit
•Multiple choice test
•At least one answer is correct
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Information System
•Set of people, technical means and programs
•Ensures collection, transfer, processing and retention (storage) of data •Goal is to process and
present information required by users which are active in management systems

Application SW
•A program equipment which allows to perform some useful activity
•To interact with users, applications use graphical or textual interface, eventually command prompt
•An application may consist of multiple programs
•System SW or OS does not count as Application SW

Types of Application SW
•Educational SW
•Product Engineering SW (CAD, Visual Paradigm…)
•Simulation SW (research, training, entertainment…)
•Information Worker SW (Accounting, Office suits, Financial, Project Management, SW Engineering…)
•Entertainment SW (video games)

Enterprise Information System
•EIS is created by people who
–use provided technical means
–follow given methodology
–process enterprise data
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•Outcome: information and knowledge base of organization
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•Purpose:
–Manage business processes
–Support managerial decision-making
–Maintenance of organizational agenda
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Properties of Information Systems
•IS is a set of programs integrated into one package whose aim is to fulfil needs of organization
(not single user)
•All users work with single set of data stored in single database – the outcome is their common
responsibility
•It is not enough that one user does their work in correct, accurate and timely manner – all other
users must do the same
–Need for training and internal organization
–A consequence of a mistake might be revealed by another department, often later
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Properties of Information Systems
•Programs that are part of IS typically do not run on HW of individual users, but on powerful
central stations (servers)
•User communicate with server using their client stations
•“Client-Server” regime
•Communication with server is usually remote
–Server might be in the same building, but also in other city or even country
•Client station might be desktop, laptop, tablet, smartphone or some specialized device
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What are we going to discuss?
•Different aspects of various IS
–Typically, government or state institutions
–Analysis & Design, Project Management, Service Support, Contracting…

Specifics of State Institutions
•Must strictly follow law & directives
–In CZ: Administrative Law
–Therefore, not very flexible
•Focus not on profit but on provision of service to citizens
•Services are typically of “public good” or central coordination
•IS are commonly integrated to some sort of central registers
–Civic register
–Business register
–Address points
–…
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First Essay
•Lost ID
•Imagine you have lost your ID and you need to apply for a new one
•Describe the process
–what documents, materials you need
–where you need to go?
–can you apply from home?
–what steps are necessary? (you can draw a diagram)
–is the process supported by some sort of web portal / digital / e-government solution?
–how long the whole process takes?
–how “user friendly” the process is? How it could be improved?
•Deadline: midnight before next lecture
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