BEST PRACTICES OF ARENA MANAGEMENT IF THE ARENA IS FRIENDLY UNFRIENDLY INDETERMINATE THEN, BEST GENERAL keep status quo change situation influence components MANAGEMENT STAKEHOLDERS secure support divide opponents maybe argumentation MANAGEMENT take free ride approach waverers negotiate ISSUES keep issues high compensate loss manipulate the issues MANAGEMENT block others manipulate issues DOSSIER TIME speed up delay wait and see MANAGEMENT BOUNDARIES keep restricted expand the arena wait and see MANAGEMENT RvS 07/00