Jownwl of Ptr»n»lily and SocUl Pnctnkn Iw I. vol. to. No. j. ln-4\T "ymx,y Copyright 1991 by the AmttxM PiyclwtofiC*) Auocm c*l Asiorijlion, lac Understanding Behavior in the Milgram Obedience Experiment: The Role of Personality, Situations, and Their Interactions Thomas Blass University of Maryland Baltimore County Among the far-reaching implications thai have been drawn from Milgram's obedience research is thai situations powerfully override personal dispositions as determinants of social behavior. A focused review of the relevant research on the Milgram paradigm reveals thai the evidence on situational determinants of obedience is less clear than is generally recognized; contrary to the commonly held view, personality measures can predict obedience: another kind of dispositional variable, enduring beliefs, is also implicated in the obedience process; and approaches suggested by interactionist perspectives can provide some integration of the literature. The article concludes with a discussion of the broader inferences about obedience and social behavior called for by this review and the enduring significance of Milgram's obedience research. It is now 30 years since Milgram first began his series of experiments to study the dynamics of obedience to authority (Milgram, 1963. 1964a, 1964c. 1965a, 1965b, 1965c, 1967. 1974). Despite the passage of time, their position of prominence in psychology has not faded, as citation counts (e,g. Institute for Scientific Information, 1981; Kasmer, Haugtvedt, & Sieidley, 1988; Perimapa_1984), peer opinion (Diamond & Morton. 1978). or even an informal perusal of recent introductory-level texts will reveal. The continuing salience of the obedience work can be attributed to its many distinctive features. First, of course, is the unexpected enormity of the basic findings themselves—that 65% of a sample of average American adult men were willing to punish another person with increasingly higher voltages of electric shock all the way to the maximum (450 volts) when ordered to by an experimenter who did not possess any coercive powers to enforce his commands (Milgram, 1963). When asked to predict the outcome of the obedience experiment, neither a group of Yale seniors (Milgram, 1963) nor a group of psychiatrists (Milgram, 1965c) were even remotely close to predicting the actual result: Their predicted obedience rates were 1.2% and .125% respectively. Second, Milgram's obedience studies are distinctive because they represent one of the largest integrated research programs in social psychology: Milgram conducted at least 21 variations of his basic experimental paradigm (see Milgram, 1974, p. 207). Third, very few works can match the obed ience studies in the The preparation of this article was facilitated by a sabbatical leave granted to me by the University of Maryland Baltimore County I would like to thank the following individuals for their painstaking work in translating the foreign-language journal articles cited in this article: Rosy Bodenheimer and AronSicgman (German)and Pat Chiri-boga (Spanish). Thanks also to Douglas Teti and Lisa Freund for their valuable assistance with data analysis. Correspondence concerning this article should be addressed to Thomas Blass, Department of Psychology. University of Maryland Baltimore County, 540) Wilkens Avenue, Catonsvtlle, Maryland 21228. fervor with which they have been debated. Over the years, the obedience research has been a target of both criticism (eg, Baumrind, 1964; Bettelheim, cited in Askcnasy, 1978; Kelman. 1967; Masserman. 1968; Mixon, 1971; Orne & Holland, 1968; Warwick, 1982; Wrightsman. 1974) and praise (eg, Askenasy, 1978; Brown, 1986; Crawford, 1972; Elms, 1972,1982; Etzioni, 1968; Kaufmann, 1967; A. G. Miller, 1986; Ring, 1967; Ross, 1988; Zimbardo, 1974). More than any other research in social psychology, the obedience experiments have been embroiled from the beginning in a number of controversies in which they have played a central and enriching role. These include the ethics of research (eg, Abse, 1973; Baumrind, 1964; Bickman & 2^rantonello. 1978; Elms, 1982; Errera, 1972; Harris, 1988; Holmes, 1976; Kelman, 1967; Milgram, 1964b, 1973, 1974, 1977b, Ring, Wallston, & Corey, 1970; Schlenker & Forsyth, l977;Sieber,l984; Warwick, 1982), me social psychology of the psychological experiment (Holland, 1967; Milgram, 1968, 1972; Orne & Holland, 1968), and the deception versus role-playing controversy (Baumrind, 1964; Cooper, 1976; Forward, Canter, & Kirsch, 1976. Freedman. 1969; Geller, 1982; Gins-burg, 1979; Greenwood, 1983; Hendrick, 1977; A, G. Miller, 1972; Mixon, 1971). With regard to the latter, it is especially noteworthy that the strongest evidence in favor of role-playing as an alternative to the deception experiment comes from three role-playing versions of the obedience experiments that have found levels of obedience comparable to the originals (Geller, 1975,1978; Mixon, 1971; OT-eary, Willis, &. Tomich, 1970). An insightful examination of the obedience research emphasizing the controversies surrounding h can be found in A. C Miller (1986). Fourth, Milgram^ obedience research is unusual in its relevance to disciplines outside of psychology It has been discussed in publications devoted to topics as wide ranging as communication research (Eckman, 1977). philosophy (Patten, 1977), political science (Helm & Morelli. 1979). psychiatry (Erickson, 1968). education (Hamachck. 1976). and Holocaust studies (Bcrger, 1983; Sabini & Silver. 1980), and has even appeared in books of readings of English prose (Comley, Hamilton, Klaus, Scholes, & Sommers, 1984; Eastman et ah, 1988). UNDERSTANDING THE MILCRAM OBEDIENCE EXPERIMENT 399 Finally, the breadth and durability of interest in the obedience research is due, no doubt, to the fundamental and far-reaching implication about human nature that has been drawn from it—the apparent power of situational determinants to override personal dispositions. But whether or not broad lessons about the primacy of situational determination can be drawn from the obedience research hinges on a clearer under-slandingof just what has and has not been demonstrated in the Milgram-type experiment itself and how to best account for h. The goal of this article is to contribute to that undemanding. Specifically, I will draw on the accumulated research on the obedience paradigm with a focus on the findings that bear most directly on the broad extrapolations about situational versus dispositional influences on social behavior that have been made from it. First, I will review the evidence on situational determinants of obedience. The obedience experiments arc widely regarded as among the prime examples of how behavior is powerfully responsive to situational variations. Yet, a survey of the relevant research and a closer look at Milgram's own studies will reveal that a more modest and differentiated perspective on the matter is called for. Second, I wi II review the evidence on personality correlates of obedience. As the flip side of the usual situational emphasis given to the obedience experiments, the role of personality has typically been given short shrift in discussions of the research. As will be seen, the evidence suggests that personality variables can predict obedience. However, some of the findings are either contradictory or weak and the evidence for theoretically dictated personality-obedience relationships is mixed. Third, I will examine the role of another type of dispositional variable—enduring beliefs. Specifically 1 will show that enduring beliefs about ceding versus retaining personal control seem to be salient and predisposing factors in obedience to authority Fourth, I will examine the contribution of a person by situation interactional approach toward understanding obedience. The primary value of interactionism is not in the number of interactional studies of obedience promoted—which turn out to be few Rather, I will argue, it is in the identification of potential situational and dispositional moderators that can enhance the prediction of obedience to authority I will conclude with a discussion of the broader implications for understanding obedience and social behavior called for by my analysis and the enduring significance of Milgrams obedience research. Situational Determinants of Obedience The obedience work has had a special appeal among social psychologists because of its congruence with and influence on the dominant approach (at least, until recently) in social psychology—the preference for looking at features of the immediate situation, rather than the characteristics the person brings into it, for causal explanations of behavior (see Blass, 1977a, 1984b). Over the years, the findings of the obedience studies have been held up as examples, par excellence, of the controlling power of the situation (eg, Gaertner, 1976; Ross, 1977. 1988; Shaver. 1985; Zimbardo. 1974; but see also Sabini & Silver, 1983). For example, Helmreich, Bakeman, and Scherwitz (1973) stated: The upset generated by a Milgram or a Zimbardo ... in part stem) from ethical concerns. But another part of their power lies precisely in their demonstration of hewstrong situational determinant are in shaping behavior. NO resort to a correlation between "those" people who do "evil" things is allowed: the subject* were randomly assigned, (p. 343) Actually, it is no surprise that the "message" of situational determination is so often drawn from the obedience studies, because Milgram himself emphasized such a perspective on his research. Thus, for example, in his final article dealing with obedience, Milgram (1984; also in Milgram, 1987) stated that "the crux of Milgrams inquiry is a set of experimental variations which examine the variables which increase or diminish obedience" (p 446). echoing similar statements in his earlier writings (eg, Milgram, 1964c, p. 9; 1965c, p. 60; 1974, p. 26). One of the strongest statements in this regard comes toward the end of Milgram's (1974) book: The disposition a person brings to the experiment is probably less important a cause of his behavior than most readers assume. For the social psychology of this century reveals a major lesson: often, it is not so much the kind of person a man is as the kind of sit ua-lion in which he finds himself that determines how he will act. (p. 205) h should be noted, however, that in emphasizing situational determinants Milgram did not question the validity of personality traits as had some of the situationists early on in the history of the trait-situation debate (sec Blass, 1977a, 1984a). In fact, in the paragraph preceding the above quote, Milgram(l974),after noting that he found only weak or inconsistent evidence concerning individual-difference correlates of obedience, stated: "1 am certain that there is a complex personality basis to obedience and disobedience. But I know we have not found it" (p. 205). Given the widespread agreement that the obedience experiments represent a powerful demonstration of situational influences, it makes sense to ask just how correct that consensus is from the vantage point of over 25 years of accumulated research on the Milgram obedience paradigm. There is no question that modifications in the physical and social arrangements in the setting of the obedience experiment can have powerful effects. Thus, for example, Milgram found that when two confederates playing the role of subjects refused to continue partway into the shock series, the vast majority of subjects followed suit, with only 4 out of 40 giving the highest shock (Milgram, 1965a; 1974, Experiment 17, pp. 116-121). Closeness of the authority to the subject also had a pronounced effect. When the experimenter left the laboratory after the start of the experimentand then gave his orders over the phone, there was a significant drop in obedience. Only 9 out of 40 subjects, as opposed to 26 out of 40 in the comparison baseline condition, were fully obedient (Milgram. 1965c, 1974, Experiment 7, pp. 59-62). In every study that has compared a self-decision condition (if, where on each trial the subject can choose whether or not to shock and/or what shock level to give) with the more standard condition in which the subject is required to give the next higher voltage level on each subsequent trial, the sdf-deci-sion condition finds a significant drop in the amount of punishment administered (Bock, 1972; Milgram. 1974. Experiment 400 THOMAS BLASS II; Kilham A Mann, 1974; Maniell, 1971; Shalala, 1974; Shanab & Yahya, 1977,1978). When certain incongruities in social structure are introduced into the obedience experiment, the amount of shocks subjects arc willing to give is greatly diminished. Thus, not a single subject gave the 450-volt shock (a) when the experimenter called a hah to the experiment but the victim wanted to continue, (b) when the authority took the role of the victim and then wanted the shocks to stop, or (c) when one experimenter ordered a halt to the proceedings and another experimenter commanded the subject to continue (Milgram, 1974, Experiments 12.14. and 15). YtX, with a number of other experimentally manipulated variables, the evidence is either contradictory or inconsistent with the demonstrated effects of these variables in other related behavioral domains. Milgram (1974, Experiment 13) found that when another "subject" assumes authority in the absence of the experimenter, subjects arc significantly less obedient (only 4 of 20 administered the maximum shock), presumably because a peers commands do not carry the same force and legitimacy as those of the higher-status experimenter. The findings of Shalala (1974). in an obedience experiment with low-ranking military personnel at Fort Knox as subjects, support these results. Shalala found that when a peer (a private) served as the experimenter rather than a lieutenant colonel, there was a significant drop in obedience to the order to shock the learner. Yet, in two experiments in which the experimenters authority was "dele-ghimized." his ability to command obedience still remained substantial. Both Roscnhan (1969) in the United States and Mantcll (1971) in West Germany conducted obedience experiments thai contained a condition in which the experimenter is discovered to be merely an undergraduate working without professional supervision. The findings were very similar to each other. In Roscnhans experiment, 53* of the subjects gave the maximum shock, whereas 52% of MantelTs subjects did so. In both experiments, 85% of the subjects in the baseline condition were fully obedient, a significantly higher rate than the 53% and 52% rates found in the "dclcgitimization" conditions in the two experiments. Yet these latter figures still represent a majority of subjects obeying the experimenter, and these figures are not significantly lower than those found by Milgram in the condition comparable to Mantcll and Roscnhan's baseline conditions (ije, 62.5%, the voice-feedback condition, Milgram. 1965c; 1974. Experiment 2. p. 35). Both common sense and evidence from studies on aggression (e.g. Baron, 1971, 1973; Rogers, 1980) suggest that under certain conditions the possibility of future retaliation by the recipient of electric shock should reduce the amount of punishment the subject would administer. The only study using the Milgram obedience paradigm to examine the role of retaliation was a doctoral dissertation by Costanzo (1976). Subjects in her retaliation condition were lold that after the completion of the first session, they would switch roles with the victim. Hence, presumably, these subjects anticipated retaliation. For subjects in the no-retaliation condition, this information was omitted from the instructions. Anticipated retaliation had no effect whatsoever on obedience; overall, 81 % of the subjects obeyed the order to give the maximum shock. Another example of an experimental variable not showing effects in the obedience experiment, though one might expect them on the basis of findings in other behavioral domains, comes from obedience studies in which the subject gets to observe a model before his or her own lurn to participate. The imitative effects of models have been demonstrated with both negative (eg., Gcen, 1978) and positive (eg, Rushton. 1979) forms of social behavior. Yet, an obedient model docs not seem to add to the authority's power to elicit obedience. The previously mentioned study by Roscnhan (1969) contained a condition in which the subject first watched an obedient, though protesting, model continue to 450 volts. The rale of obedience in this condition was 88%, a trivial increase over the rate of 85% in the baseline, standard condition. In another condition, a disobedient, "humane" model stopped after 210 volts, telling the experimenter that he had to discontinue because the learner was in too much pain. Here the model's influence was more discernible: The obedience rate of the observing subjects was only 58% The difference between this rate and the 85% obedience rate in the baseline condition approaches significance, x2 " (1. ^ - 39) - 3.54, p - ,06, by my analysis. (All subsequent data analyses of Milgram's findings reported in this article are also mine J Powers and Geen (1972) also found that an obedient model had a less pronounced effect on a subjects level of obedience than a disobedient one The strongest evidence against the facilitative effects of an obedient model comes from an experiment conducted with Australian college students by Kilham and Mann (1974). Their focus was on comparing obedience in subjects when they merely had to transmit the experimenters orders versus when they played the standard role of having to shock the victim (executants). When a subject was in the transmitter condition, a confederate played the role of executant. When the executant was a real subject, a confederate played the role of a transmitter. The latter was, in essence, an obedient model. Despite having this feature of modeled obedience, this experiment yielded the lowest obedience rate reported in the literature for a standard condition—28% It should be noted that although the lack of an effect of an obedient model in the Roscnhan (1969) study might have been due to a cci ling effect, that possibility is clearly not applicable to the Kilham and Mann results. We have looked at a number of situational determinants whose role in influencing obedience has been studied. The evidence concerning these effects is. as has been shown, mixed and certainly not as uniformly pervasive as the widespread and consensual situational emphasis given the obedience studies in the literature would suggest. Our survey of various situational factors has taken us. in some instances, to variants of the obedience experiments conducted by researchers other than Milgram. But the data that are among the most persuasive in raising doubts about the all-powerful role claimed for situational effects comes from among the earliest and most central findings reported by Milgnun, the four-part proximity scries (Milgram, 1965c, 1974, Experiments 1-4, pp. 32-43). In this set of experiments, Milgram tried to vary the degree of salience of the victim to the subject. The first condition was the remoie condition—the first obedience study reported by Milgram (1963)—in which the subject received only minimal feedback from the learner, who was situated in an adjacent room. This feedback was in the form of pounding on the wall following the 300 and 315 voltage shocks. The second II NDERSTANDING THE MILGRAM OBEDIENCE EXPERIMENT condition, the voice-feedback condition, introduced tape-recorded vocal protests that increased in intensity as the shocks increased in voltage. The third condition, the proximity condition, reduced the psychological and physical distance between teacher and learner even further by seating the learner within a few feet of the teacher. Now, the learner was not only audible but also visible to the subject. The final condition, in which the subjects involvement in punishing the learner was most direct and unambiguous, was the touch-proximity condition. Here, the victim received "shocks" only when he placed his hand on a shock plate. After 150 volts, he refused to do so, and the subject had to force the learners hand down onto the shock plate in order for him to get the punishment. As the victim was made increasingly salient to the subject, obedience dropped. Sixty-five percent of subjects gave the maximum shock in the remote condition. 62.5% in the voice-feedback condition, 40% in the proximity condition, and only 30% in the touch-proximity condition. Mi [gram described these results as follows: "Obedience was significantly reduced as the victim was rendered more immediate to the subject" (Mitgram, 1965c, p. 62; 1974, pp. 34-36). Miigram did not supply any results of data analyses to accompany this statement. My own analysis yields v/<3. JV --160} - 14.08, p < .01, for the overall effect across all four condi-lions. However, closer scrutiny of condrtion-by-condition differences reveals a puzzling set of results. The first one. not even requiring a test of significance, is the fact that the remote and voice-feedback conditions yielded almost identical rates of obedience, In the remote condition, 26 subjects out of 40 administered the maximum shock, whereas 25 of JO did so in the voice-feedback condition. This occurred even though, in the voice-feedback condition, the evidence of the learner's suffering is much more prolonged, pronounced, and unambiguous and therefore much harder to put out of mind than in the remote condition. Specifically the voice-feedback condition consisted of the introduction of vocal complaints from the learner beginning after the 75-voh shock was administered and continuing with rising intensity and urgency For example, after receiving the 180-volt shock, the learner cried "I cant stand the pain" and at 270 volts, his response was described by Miigram as "definitely an agonized scream" (Miigram, 1974, p. 23). In the remote condition, by contrast, the voice of the victim was not heard at all, the only complaint taking the form of banging on the wall on two occasions—after the 300- and 315-vott shocks were administered. Also not significant was the difference in obedience rates between the proximity and touch-proximity conditions, the third and fourth experimental variations in the four-part proximity scries. In the proximity condition, 16 of 40 subjects were fully obedient, whereas the obedience rate was 12 of 40 in the touch-proximity condhioii, x^l- N " 80) - .879. Again, the small decrease in amount of obedience does not seem to be commensurate with the amount of increased involvement in the punishment of the victim. In the proximity condition, the teacher and learner were seated near each other, in the touch-proximhy condition, after 150 volts, the teacher was in physical contact with the learner, having to force the latter s hand onto the shock plate in order to administer the shocks. Miigram described an experimental session in this condition as follows: 401 "The scene is brutal and depressing; [the subject's] hard, impassive Face showing total indifference as he subdues the screaming learner and gives him shocks" (1974, p. 46). Altogether in the four-part proximity series, the following differences in obedience rates are significant: remote versus proximity condition —26 out of 40 versus 16 out of40, xJ(l, rV- 80) - 5.01, p <.05; remote versus touch-proximity condition—26 out of 40 versus 12 out of 40. xHl. N - 80) - 9.82, p < ,01; voice-feedback versus proximity condition—25 out of 40 versus 16 out of 40, x*(l, ff-80) - 4.05, p < .05; and voice-feedback versus touch-proximity condition—25 out of 40 versus 12 out of 40, xHU N= 80) - 8.50, was also possible to conduct a further analysis, using maximum shock levels administered as the dependent measure, because Miigram (1974) provided a frequency distribution of break-off points Tor each of the conditions. Table 2 in Miigram (1974, p 35) shows a continuous drop in subjects' break-off points as one goes from the remote condition (Af -27.00) through the voice-feedback (A/ 24.53) and proximity Sccaucus. NJ: LyJc Stuart. Baron, R. A. (1971). Exposure loan aggressive model and apparent probability of retaliation from the victim as determinants of adult aggressive behavior, Journal of Experimental Social Psychology 7. 343-355. Baron, R.A. (1973). Threatened retaliation from the victim asan inhibitor or physical aggression. 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