THE DEVELOPMENTAL RESEARCH SEQUENCE Part Two is based on an important assumption, one that has influenced the design of the remainder ofthis book: the best way to learn to do ethnography is by doing it. Each step contains the following elements: Objectives: A brief statement of the learning goals at each particular stage in the ethnographic process. Concepts: A discussion of the basic concepts necessary to achieving the learning goals at each particular stage. Tasks: A specific set of tasks, which when completed enable one to achieve the objectives. It is no accident that the title of each step is an activity-"Locating a Social Situation," "Doing Participant Observation," "Making an Ethnographic Record," and so on. These activities, steps in the larger Developmental Research Process, lead to an original ethnographic description. I cannot emphasize too strongly that each successive step depends on reading the preceding step and doing the tasks identified in that step. If you read the remainder of this book in the same way as the first part, it will tend to result in a distorted understanding of participant observation. In short, each step in Part Two is designed to be done as well as read. Finally, I want to remind the reader that Part Two focuses exclusively on doing participant observation. This focus will enable the reader to acquire a higher degree of mastery than is possible when using multiple research techniques. Depending on available time and background, one can easily combine the tasks that follow with ethnographic interviewing and observing in more than one social situation. It is well to keep in mind from the beginning of a research project that the end result will be a written cultural description, an ethnography. An ethnographer may describe only a small segment of the culture in a brief article or paper for a course in ethnographic research. On the other hand, the ethnographer may end up writing a book or several books to describe the culture. In Step Twelve, I discuss some strategies for writing an ethnography. One of the most important ones is to begin writing early. If the ethnographer waits until after all the data are collected to begin writing, it will be too late to follow the leads that writing creates. Another reason to begin writing early is to simplify the task. Most people contemplate the task of writing a thirtypage report as formidable; writing ten three-page reports seems much less difficult. In order to facilitate the writing task and make it part of the research process, I have made a list of brief topics, listed separately in Appendix Bat the end of the book, that an ethnographer can write about while conducting research. Each writing task is designed to fit in with the particular stage of research. I envision a few pages written in rough draft form. Then, when you sit down to write the final ethnography, the task will be simplified as you revise these brief papers. It may be useful to read Step Twelve and review the writing tasks in Appendix B before starting the D.R.S. steps. 38 OBJECTIVES 1. To understand the role of social situations in beginning participant observation. 2. To identify the criteria for selecting the best social situation for participant observation. 3. To locate several possible social situations for doing ethnographic research. Ethnographers have done participant observation in such a variety of settings that there appears to be little in common among research sites. From a remote tribal village in India (McCurdy 1971) to an Eskimo hunting group in northern Alaska (Nelson 1969), from a self-service restaurant in Helsinki, Finland (Kruse 1975), to a bus in Tulsa, Oklahoma (Nash 1975), ethnographers have conducted participant observation. Their search for the cultures people use to order their lives has taken them to fishing boats and city zoos, tribal hunting bands and high-rise apartment complexes, airport waiting rooms and large mental hospitals, nomadic tribes of the Sahara Desert and street corners in Washington D.C. This enormous diversity of research sites can obscure an important common feature in all settings. Wherever the ethnographer may go and whatever the size ofthe social unit (a street corner, a village, a town, a city), all participant observation takes place in social situations. The first step in doing ethnography by means of participant observation is to locate a social situation. By understanding this concept and its role in the research project, you can easily find interesting and workable places for conducting your research. In this step we will examine the nature of social situations and several important criteria for making the best initial selec- tion. SOCIAL SITUATIONS Every social situation can be identified by three primary elements: a place, actors, and activities. In doing participant observation you will locate yourself in some place; you will watch actors of one sort or another and become involved with them; you will observe and participate in acr- (/) ceon-o >o----i:J -co:z C) > tn c n ->r- tn -......_ c: >......_ -c :z 39 THE DEVELOPMENTAL RESEARCH SEQUENCE tivities. These primary elements do not exhaust the social and cultural meaning of social situations, but they do serve as a springboard into understanding them. Most important, by focusing on a single social situation you will greatly simplify the task of beginning your ethnographic research. It will help to think of social situations in terms of the following figure: Place Place Any physical setting can become the basis for a social situation as long as it has people present and engaged in activities. A street where people cross, a bank window where people line up and transact business, an ocean pier where people loiter and fish, a bus door through which people enter and exit the bus, and a grocery-store check-out counter where groceries are rung up, paid for, and bagged are all social situations. Each ofthese places offers rich opportunities for participant observation. The ethnographer begins with a single, identifiable place for participant observation. However, it is often useful to think of a social situation as a kind ofplace. For example, one beginning ethnographer began observing on a specific bus that ran along Grand Avenue in St. Paul, Minnesota. However, it soon became clear that she could not do all her research on that specific bus, so she treated all the" Grand Avenue busses" as a single kind of place. She could have enlarged this category to "city busses" and treated them all as a kind of place, a social situation with various actors and activities. When Nelson (1969:228-45) studied Eskimo hunting, he treated many different locations for hunting seals as a single kind of place: breathing holes. He did not do all his observing at a single breathing hole since this would have greatly limited his discoveries. As he observed at a variety of breathing holes, he saw Eskimo hunters engaged in a complex set of activities. Another distinct kind of place, "the ice edge," is the basis for another kind of seal hunting and another distinct social situation. In your research you may observe at a single, specific location or at a single, identifiable kind of place with several locations; in either case you will be doing participant observation in a physical place, which is a primary element of any social situation. 40 LOCATING A SOCIAL SITUATION Actors Every social situation includes people who are considered particular kinds of actors. A businessman, a widow, and a child line up at a supermarket check-out counter. All become customers (a kind of actor) for the brief period of time they are in this social situation. At a busy intersection people become street crossers; on a bus they become bus riders and a bus driver; at seal holes and at the edge of the sea ice they become hunters. In Brady's Bar, where my colleague and I did ethnographic research, the people became one or another kind of customer, employee, or manager (Spradley and Mann 1975). As you search for a social situation for doing participant observation, you will need to keep in mind this second basic element, the kinds of actors people become. When we first enter a social situation it is often difficult to know what kind of actors are present. All the investigator sees are people; with repeated observations one begins to notice the differences in clothing, behavior, demeanor, terms of identity, and other features that people use to identify the various actors in the situation. For example, when Northrop (1978) began observing people running on an indoor track, they all appeared to be "people who were running." Later, several distinct types ofactors emerged, including newcomers, visitors, regulars, track team members, and longdistance runners. In selecting a social situation it isn't necessary to distinguish various types ofactors; one only needs to know that people are present who are actors because they are engaging in some kind of activity, even if it is merely loitering. Activities The third primary element in every social situation is the activities that take place. At first, the ethnographer may see only a stream of behavior, hundreds of acts that all seem distinct. With repeated observations individual acts begin to fall into recognizable patterns of activity like hunting, sprinting, ordering drinks, selecting a seat on the bus, and bagging groceries at the supermarket check-out counter. Sometimes sets of activities are linked together into larger patterns called events. Taking inventory in a supermarket, holding a track meet at a college, taking a hunting trip, holding a revival meeting in a church, and graduating from high school are all events made up of many different activities. Actually, the line between an activity and an event is often difficult to clearlY. identify. When the ethnographer begins research it may be impossible to know whether different activities constitute an event. Events often occur in many different social situations: a wedding, for example, may involve the rehearsal, the wedding breakfast, the marriage ceremony, the reception, and the chase. As the actors involved in a wedding move from place to place 41 THE DEVELOPMENTAL RESEARCH SEQUENCE and do many different things, an ethnographer from another culture would not know these activities were all linked together into a larger event called a "wedding." It is best to begin participant observation by observing and recording activities (the smaller units of behavior) in a social situation; as work proceeds, the structure of events will become clear. Related Social Situations It is usually best to begin ethnography by locating a single social situation. However, you may decide to begin with several closely related social situations. Or, once your research is under way, you may want to expand it to include several. In either case it is useful to identify three main ways social situations can be related. 1. Clusters of Social Situations. Even the simplest social situation which you thought involved a single location may turn out to include a cluster of social situations. Let's say you decide to become a participant observer at a nearby playground that covers half a city block. You can observe all the actors and activities from a single observation post. On a brief visit it appears to be a social situation: you observe a group of children playing on the swings.and climbing bars; their parents are helping them or sitting on a bench beside the play area. But on subsequent visits and with more observations you discover that you are really studying a cluster of closely related social situations that include (1) the swings, (2) the bench where parents sit, (3) the sidewalk that bisects the park and is used for walking and skating, and (4) the embankment at the far end where teenagers congregate to talk and smoke. A cluster of social situations, as in this example, is linked by physical proximity (see Figure 7). The four situations at the playground can all be observed from a single place; they are connected in space. At Brady's Bar, although it was a small establishment, we discovered a cluster of social situations including the main bar, the waitress stations, the tables, and the telephone (Spradley and Mann 1975). Sometimes the places included in a cluster of social situations may appear quite arbitrary. For example, in observing at the playground you may also be able to see automobiles and bicycles on the street, a man mowing his lawn at a distant house, and two telephone linemen repairing wires about fifty yards south of the playground. Should all of these actors and activities be included in a related cluster of social situations? Eventually you will want to try and decide on the basis of what the people in the playground think are related. For purposes of research, and especially for getting started in participant observation, it is not necessary to solve this problem. You can select a single social situation, expand your observations to take in a few that appear related, and leave others until later or simply exclude them from your research if they prove to be unimportant to the people you are studying. 42 / / / Place: Playground FIGURE 7. A Cluster of Social Situations LOCATING A SOCIAL SITUATION / / / 2. A Network of Social Situations. In addition to social situations linked together by physical proximity, others are connected because the same people are actors in different situations. In complex societies people move about from place to place, interacting with a wide range of other people. A student may participate in the following social situations in the course of a single morning: family breakfast, bus stop, chemistry laboratory, library study hall, and restaurant. Although these constitute a network of social situations for this particular student, the great variety of people make it difficult to do participant observation at all these places. As ethnographers, we are interested in those networks of social situations where the same group ofpeople share in the activities. Consider the following example. David Gordon set out to study a religious movement in Chicago called the "Jesus People" (1974). For a period of eight months he 43 THE DEVELOPMENTAL RESEARCH SEQUENCE engaged in participant observation to discover the patterns of culture common to this group. He observed in one social situation they called "Bible studies," but the Jesus People were involved in a network of social situations, all of which eventually became sites for Gordon's research. These included Bible studies, revival meetings, street witnessing, marches, speaking engagements in churches and schools, and appearances on radio and television talk shows. This was not merely a single person moving through different situations, but an organized group of people who shared a network of social situations. We can represent a set of linked social situations that form a network by the diagram in Figure 8. 3. Social Situations with Similar Activities. Social situations can become linked for the investigator in a third way: through the similarity in activities. Actors: The Jesus People FIGURE 8. A Network of Social Situations 44 LOCATING A SOCIAL SITUATION As your research progresses, you may want to expand it by identifying a single kind of activity (for example, swimming, waiting in line, buying used cars), then finding other places to observe similar activities. For instance, if you studied swimming, you could conduct observations in backyard swimming pools, rivers, lakes, and public pools, all the time focusing on this one kind of activity. We can contrast activities in a single social situation with an activity in several social situations by looking briefly at two studies that focused on cultural rules for standing in line. Ferry (1978) selected a single social situation, the credit department of a large department store. He stationed himselfat a convenient place where several lines would develop, with people seeking to cash checks or take care of other credit matters. Mann (1973), on the other hand, studied the same phenomenon but in many different places. He observed lines at theaters, football games, and other places where tickets were scarce. He also drew information from newspaper reports about long lines of people waiting for scarce tickets. Although the places and actors varied, his research focused on similar activities (see Figure 9). To summarize: all social situations involve the three primary elements of place, actors, and activities. By keeping this in mind, the beginning ethnographer can easily locate one or more social situations for research. From the start you will probably see how your single social situation is linked to others. In time you may decide to include other social situations in your research project. Some will be related by physical proximity, forming a cluster of social situations. Others will be related by the same group of people who move from one place to another; then you may want to study a network of social situations. Finally, you may decide to focus on a single activity in a social situation and then extend your research by finding other places where similar activities occur. SELECTION CRITERIA Participant observation can serve many different purposes. Each investigator will have different reasons for selecting a particular setting for research. Wolcott (1967), for example, selected a Kwakiutl village and its school because of his interest in cross-cultural education. Walum (1974) selected a number of doors on a college campus where men and women entered buildings; she wanted to examine male and female interaction. The following criteria are designed with the beginning ethnographer in mind. If you follow these guidelines for selecting a research project, you will increase your chances for a successful study and also for learning the skills required for doing participant observation. 45 THE DEVELOPMENTAL RESEARCH SEQUENCE Activity: Waiting in line FIGURE 9. Social Situations and Similar Activities Simplicity I have already identified this criterion by suggesting that you select a single social situation. All participant observation is done in settings that fall somewhere along a continuum from the simplest social situation to the most complex clusters and networks of social situations. Consider the two projects identified in the previous paragraph: a Kwakiutl village and a set of doors on a college campus. Blackfish Village in British Columbia, where Wolcott did his participant observation, had a population of 125 children and adults, which represented only about thirteen families. However, his research took him to hundreds of different social situations-in the school, along village paths in the woods, in homes, on boats, along the waterfront, and in many other places. It took more than a year of intensive research to 46 LOCATING A SOCIAL SITUATION discover the culture of this tiny but complex native American village. Walum, on the other hand, studied a single type of social situation: doors through which people passed. Her study is no less sophisticated but only more limited in scope. Each study involved participant observation, but Wolcott's in a Kwakiutl village required a great deal more time, more involvement, and the use of many different strategies for collecting data. The great advantage to the beginner of doing participant observation in simple settings is that one can learn to do ethnography in the course of actually doing original research. As you consider social situations that lie along the continuum from simple to complex, select one that lies closer to the simple end of the continuum. Later, with more experience, you will find it easier to navigate in more complex social settings. Accessibility Social situations offer varying degrees of accessibility. You can enter some settings easily, participate freely in the activities, and record your observations. Others offer easy access the first time and then become difficult or impossible to enter again. Consider several different social situations in a bank. You could do participant observation at the entrance to a bank, at the lines in front of the tellers' windows, inside the employee restrooms, or inside the bank vault. Research at all these places would be interesting and useful in understanding the bank culture. However, there are striking differences in the degree of access to these social situations. The bank entrance offers the greatest accessibility for participant observation. If you studied the lines inside, you could easily enter, wait in line, cash a check, then leave. But repeated observations and participation would be more difficult. If you waited in line several times each day, sooner or later someone might become suspicious. Either at the entrance or in the lines you would probably want to inform the bank officials of your study and gain their permission. If you decided to observe in the employee restroom, even with permission your access would greatly decrease. And the bank vault could prove to be completely inaccessible. It would offer a unique challenge for research, but even with permission, much of your time would involve waiting to get into the vault and your activities would arouse considerable suspicion among the vault's users. Consider some other social situations with varied degrees of access. Family dinners are less accessible than street corners. Corporation board meetings are less accessible than local playgrounds. Hospital operating rooms are less accessible than school lunchrooms. City jails are less accessible than city council meetings. All these settings offer significant opportunities for doing ethnography, but those that are less accessible present the beginning ethnographer with unnecessary complications for learning to do 47 THE DEVELOPMENTAL RESEARCH SEQUENCE research. If you select an operating room rather than a school lunchroom, for example, you will probably spend weeks learning valuable lessons about gaining access. However, you may have little chance to practice observing, recording, analyzing, and writing up your ethnographic data. As you consider your own interests and the remaining criteria, keep in mind that the greater the accessibility of a social situation, the better your opportunities for learning to do ethnography. Later, after having gained experience, you can undertake more challenging situations. Unobtrusiveness When anthropologists study in small, non-Western communities, they stand out like a giant sunflower in a field of daisies. Colin Turnbull, for example, a white anthropologist who towers well over six feet could not downplay his presence among Mrican pygmies. He could not blend unnoticed into the crowd or participate in activities. One reason anthropological fieldwork requires many months of fulltime involvement is that the ethnographer must deal with all the responses to his or her presence. In doing participant observation for a short period, and with the goal oflearning fieldwork skills, a low profile has distinct advantages. Some settings offer much better possibilities for remaining unobtrusive than others. Public places like busses, restaurants, busy sidewalks, shopping malls, football games, airports, and libraries help to reduce the ethnographer's visibility. Hagstrom (1978) studied the process of becoming a regular at a small neighborhood restaurant. She remained unobtrusive by assuming the role of customer. She would enter the restaurant several mornings each week and sit in an out-of-the-way booth, where, almost unnoticed, she could drink coffee and write fieldnotes for more than an hour. Estenson (1978), on the other hand, could not remain so obscure in her study of picketers at an abortion clinic. At first she tried to observe from across a wide, busy street but could not see the details of behavior. When she moved closer, the picketers noticed her watching them and wondered whether she was "one of them." Finally, to reduce her visibility, she moved inside the clinic itself and made her observations through a large window. Although she was able to conduct the research in an effective manner, many of the difficulties arose from her high visibility. Participant observation almost always means some degree of unobtrusiveness. You may even seek the challenge that comes with a social situation where you will be highly visible. Rather than seeking to eliminate all obtrusiveness and concealing your presence completely, it is probably best to weigh carefully the extent to which a social situation will call attention to your activities. As a beginning ethnographer, you will increase the chances for successful research by selecting a setting that does not call direct attention to your activities. 48 LOCATING A SOCIAL SITUATION Permissibleness In every society some social situations cannot be studied without permission from someone. Deciding whether to seek permission, locating the persons who can grant permission, explaining the nature of your research, and finally gaining permission can become time-consuming activities. If the beginning ethnographer can circumvent some of these difficulties, it will facilitate both the research process and the learning of participant observation skills. We can consider three types of social situations from the perspective of acquiring permission for research. Infree-entry social situations, the ethnographer can do research without seeking permission. Edgerton (1978), for example, did ethnographic research on a large ocean beach in Southern California. Thousands of people congregated on this beach each day during the summer and he simply became an anonymous participant and observed what happened. Although he obtained permission for individual interviews, much of his data was gathered by participant observation. He observed, for example, the way people claimed a small territory for personal use, spread out their beach towels, and protected their belongings. It would have been virtually impossible to gain permission from all the people he watched. Nash (1975) did not need permission to ride the city bus in Tulsa, Oklahoma. Furthermore, it would have been impossible and unnecessary to ask all riders for permission to make observations. Many, if not all, public places offer free entry. In selecting a social situation for learning to do participant observation, those that offer free entry will help pave the way to a successful research project. Limited-entry social situations require permission from one or more persons before conducting research. Private offices, barber shops, an alcoholism treatment center, hospital emergency room, and a private home represent limited-entry situations. Even public places like a school will usually require the permission of at least the principal and the teacher in whose classroom you make observations. In some schools you may even need to get the permission of each child's parents. Limited-entry social situations can become excellent places to do your first field study, provided the permission-gaining process goes smoothly. Verin (1978), for example, studied a classroom where deaf children were "mainstreamed" with hearing children. She approached the school principal and a teacher in one class; permission came easily and quickly. During her research she had the support and interest of the teacher; she sat in the back of the room and recorded what took place. Rather than eliminating limited-entry social situations from your list of possibilities, try to estimate the time and work involved in gaining permission. A phone call to the right person can help you decide whether you can gain permission easily or whether it will involve numerous delays. Seeking permission, if it doesn't become complicated and time consuming, can enrich the fieldwork learning experience. 49 THE DEVELOPMENTAL RESEARCH SEQUENCE Restricted-entry social situations, the third type, have a high probability that permission will be extremely difficult or impossible to acquire. Groups engaged in criminal activities, street gangs, secret societies, and closed meetings in churches or corporations all have restrictions that make participant observation difficult. If you had many months to gain the trust and confidence of members, you still might study any of these groups. Soloway and Walters (1977), for example, studied active heroin addicts, and Keiser (1969) did participant observation among the Vice Lords, a street gang. However, the difficulties in such situations mean that gaining permission can take weeks and even months of patient work. Once you have made a list of interesting social situations to study, it is best for the beginning fieldworker to cross off those that will present restricted entry problems. Frequently Recurring Activities In order to discover the cultural rules for behavior, you will need to observe a large sample of similar activities repeated over and over. If you select an isolated suburban intersection in order to study the cultural rules for crossing streets, you will observe far fewer instances of this activity than at a busy intersection downtown. An important criterion, then, for selecting a social situation is the frequency of recurrent activities. Ehrman (1978) studied waiting behavior at a busy airport and easily found hundreds of people waiting for an airplane departure. Had she decided instead to study sleeping behavior in public, an activity that did occur in the airport, the relative infrequency of sleeping would have limited her research. The goal is to select a social situation in which some activities frequently recur. The frequency with which the same activities are repeated depends, in part, on the time selected for observation. Ifyou go to a local supermarket to observe the check-out counters at 9:15 each morning, you may discover little activity. However, if you go during the peak rush period between five and six each evening, you will see the same activities repeated again and again. Beginning ethnographers often make the mistake of searching for social situations with a great variety of activities. Unless some are recurrent and acted out repeatedly, the situation will not serve your research purposes adequately. Because it is often difficult to anticipate the activities you will observe in a social situation, you may have to apply this criterion after your research is under way. You cannot observe everything; in deciding what to focus on, try to select those activities that recur with a relatively high frequency. Tolzmann (1978) studied an urban arcade located between a number of stores in a large city. At first she wanted to observe the dangers people encountered in this impersonal, public place. However, it soon became evident .that she could not actually observe many instances of dangerous threats; they simply did not occur often enough. So she shifted her focus to those activities intended to maximize safety and reduce intrusion of 50 LOCATING A SOCIAL SITUATION personal space. Immediately she found numerous instances of such activities. The steps in the D.R.S. Method, as I have emphasized earlier, have a dual goal: to learn to do ethnography while at the same time actually conducting original research. You will achieve this dual purpose more readily if you carefully select a social situation in which activities are frequently repeated. Participation Ethnographers do not merely make observations, they also participate. Participation allows you to experience activities directly, to get the feel of what events are like, and to record your own perceptions. At the same time, the ethnographer can hardly ever become a complete participant in a social situation. In Step Two we will examine different degrees and forms of participation; at this point in selecting a social situation, you should look for ones that offer the best opportunities for participation. Consider the possibilities for participation in two contrasting social situations. First, if you studied the tacit rules for behavior in a library you could easily participate by looking for books, sitting at tables, checking out books, and returning books. This personal involvement would enable you to test observations about what other people did in the library and to explore the culture more fully than you could do by observation alone. On the other hand, if you studied the behavior ofa surgical team in an operating room ofa hospital, you would undoubtedly have to remain a spectator. Although you could gather important data, even as a spectator you would not know the feelings and perceptions of a participant. Ethnographers frequently encounter situations that hold little opportunity for participation; they must then depend on observation alone and ethnographic interviews (see Spradley 1979). For example, in tribal societies the ethnographer probably won't get married, give birth to children, or go through a puberty rite, but will observe such events. In these cases, collecting data always depends on extensive ethnographic interviews. As you consider possible social situations for research, try to imagine how you would participate. In the Seattle criminal court where I studied arraignment and sentencing of skid row men, I participated as a spectator, an accepted role in that court. In our research on cocktail waitresses, Mann (1976) became a full participant, taking employment as a cocktail waitress at Brady's Bar. Maisel (1974) studied a flea market where people bought and sold used goods. He participated by buying, browsing, and selling. Hayano (1978) studied the culture of a large urban poker parlor; he became a participant by playing poker. Singwi (1976) studied the cultural rules in a small restaurant through the role of waitress, while Hagstrom (1978) did a similar study but participated in the role of customer. The best social situations for learning to do ethnography offer ample opportunity to partici- 51 THE DEVELOPMENTAL RESEARCH SEQUENCE pate in a natural way, and also allow you on occasion to act as an observer only, taking notes and watching others' activities. Kruft found this balance in studying a blood bank (1978). As a participant she went frequently to give plasma, to find out what one experiences as a blood donor. On most occasions it was necessary for her to wait her turn to give blood, during which time she was able to observe and take fieldnotes. I have identified five criteria to be used in selecting a social situation for doing participant observation: (1) simplicity, (2) accessibility, (3) unobtrusiveness, (4) permissibleness, and (5) frequently recurring activities. Although these criteria cannot all be met to the highest degree in a single social situation, they are offered here as guidelines for making an initial choice. You will want to balance them against personal interest, time constraints, and theoretical concerns. As your skills at doing participant observation improve, some of the criteria will become less important. But the beginning ethnographer will acquire ethnographic skills more easily iffieldwork is done in a social situation selected on the basis of the five criteria. Tasks 1.1 Make a list of at least fifty social situations In which one could engage In participant observation. 1.2 Identify the five or six best situations In terms of your own Interests and the five selection criteria discussed. 52 OBJECTIVES 1. To become familiar with the role of participant observer. 2. To understand the different types of participation possible in ethnographic research. 3. To undertake a practice field observation. Doing participant observation has many things in common with what everyone does in newly encountered social situations. I recall the day I was inducted into the United States Army. I reported to the induction center feeling like a stranger among all the other draftees and military personnel. As I took the oath of allegiance, underwent a physical exam, listened to orientation lectures, and left for Fort Ord, California, I frequently felt at a loss as to how to conduct myself. Because I could not participate with the ease of someone who had done prior service, I adapted by watching carefully what other people said and did. During the early weeks of basic training I continued to act much like a participant observer, trying to learn how to behave as a private in the Army. When walking about Fort Ord, I would watch other people to see if they saluted passing cars or people who looked like officers. Taking my cue from them, I would imitate their actions. Slowly I learned the culture of Army life, felt less like a stranger, and became an ordinary participant who gave little thought to the social situations I encountered. If you select an unfamiliar social situation you can build on this common experience. Because you feel like a stranger, because you don't know the tacit rules for behavior, you will fall naturally into the role of participant observer. In this step we want to examine the differences between the ordinary participant in a social situation and the role you will assume for research purposes, the participant observer. ORDINARY PARTICIPANT VERSUS PARTICIPANT OBSERVER All human beings act as ordinary participants in many social situations. Once we learn the cultural rules, they become tacit and we hardly think about what we are doing. Consider, for instance, the ordinary participant who has crossed busy intersections thousands of times. This per- 53 THE DEVELOPMENTAL RESEARCH SEQUENCE son approaches the street without thinking about the cultural rules for crossing. Watching the traffic, slowing to step off the curb, staying within the white lines, and weaving skillfully among the crowd of people coming from the other side, the ordinary participant's thoughts may be a million miles away. A participant observer, on the other hand, studying this common social situation, would seem, to all outward appearances, like an ordinary participant. The unseen differences would mostly remain hidden inside the investigator's head. Let us consider six major differences between the ordinary participant and the participant observer, differences you will need to become aware of each time you visit the setting of your research. Dual Purpose The participant observer comes to a social situation with two purposes: (1) to engage in activities appropriate to the situation and (2) to observe the activities, people, and physical aspects of the situation. The ordinary participant comes to that same situation with only one purpose: to engage in the appropriate activities. In the process of carrying out these actions, this person does not normally want to watch and record everything else that occurs, describe all the actors present, or make note of the physical setting. Let's consider a common social situation, that of purchasing a soft drink from a vending machine. At Macalester College, "Coke machines," as they are called, stand at convenient places in many of the buildings on campus. I have frequently stopped to purchase a soft drink; one can see other faculty, students, and staff buying from these machines most any day. As an ordinary participant, I approach a Coke machine with a single purpose: to purchase a soft drink. Like most people, I am not interested in what steps I go through to operate the machine. I know them so well I act without thinking, putting my money in the slot, pushing the proper button, and taking a can of Coke or Seven-Up from the dispenser tray. If I have to wait for someone else to finish using the machine, I don't watch what they are doing in order to understand more fully their actions. I know what they are doing; I may look at the way they have dressed, or try to remember their name if I have heard it before. I act with the limited goals of an ordinary participant in this social situation. The participant observer does not take this single-minded approach. Monsey (1978) undertook an ethnographic study of the way people interact with machines, especially vending machines. As a participant observer she made frequent purchases from Coke machines. To all outward appearances, she did what others did, but she approached each vending machine with an additional purpose: to watch her own actions, the behavior of others, and everything she could see in this social situation. When she had to wait her turn, she focused on how people interacted with the machine, the steps they went through to make their purchases, their reactions when the machines did 54 DOING PARTICIPANT OBSERVATION not make proper change. Like all participant observers she operated with two purposes in mind at the same time. Explicit Awareness The complexity of social life requires that the ordinary participant exclude much from conscious awareness. If you go into a bank and find yourself waiting in line, you will ignore most of what goes on around you. You will not watch how far apart each person in line stands from the others, though you may notice the person behind you who stands too close. You will not try to pay attention to how quickly each person moves, how they stand, how they handle their belongings, the color of the carpet, the paths taken to leave the bank, or the hundreds of other things going on around you. To be sure, you might notice what the person in front of you says to the teller or when one line moves more quickly than the others, but most of what goes on around you will remain outside your awareness. If human beings actively tried to remember and catalog all the activities, all the objects, all the information they could perceive, and ifthey did this all the time, they would experience what some scholars have called overload. Overload "refers to a system's inability to process inputs from the environment because there are too many inputs for the system to cope with" (Milgram 1970: 1461). We all adapt to the potential threat of overload by paying less attention to information we do not need or want. This blocking occurs so frequently and so continuously that we could hardly survive without it. We have all had experiences like the following that make us aware of how much we block out in the ordinary course of activities. John walks down the hallway on his way to class. He stops and purchases a Coke from the machine, continues to the end of the hallway, and enters the classroom. A friend sees him with the Coke and infers that John probably purchased it from the Coke machine down the hall. "Is that machine still out of Tab?" the friend asks. "I didn't notice," says John. Someone nearby says, "Did you notice if the print shop was open across the hall?" Again, John pleads ignorance. He probably "saw" the sign indicating the machine was still out of Tab as well as the print-shop door which stood wide open. But, like most of us would have done, he excluded them from explicit awareness. The participant observer, in contrast, seeks to become explicitly aware of things usually blocked out to avoid overload. Increasing your awareness does not come easily, for you must overcome years ofselective inattention, tuning out, not seeing, and not hearing. Monsey (1978), in her research on vending machines and their customers, had to force herself to pay attention to information she normally excluded. How did people open their soft drinks? What kind of noises did the machine make? How many people were in the hallway? How did people respond to notes taped to the machine? How 55 THE DEVELOPMENTAL RESEARCH SEQUENCE did they respond to lights that indicated ''sold out,'' to the presence of other people waiting for them to finish making a purchase, and to the many other details of activity at the Coke machine itself? Participant observation requires the ethnographer to increase his or her awareness, to raise the level of attention, to tune in things usually tuned out. Wide-Angle Lens All human beings use their perceptual skills to gather information about social situations. We are all observers, even when acting as ordinary participants. But what we watch and listen for remains limited to our immediate purpose of accomplishing some activity. Not only does the participant observer have a heightened sense of awareness, but he or she must also approach social life with a wide-angle lens, taking in a much broader spectrum of information. Let's go back to the Coke machine in the hallway. Every person who uses a Coke machine must make some observations. You have to find out if it will take nickels or dimes or quarters; you need to find the slot in which to insert coins. You will have to look the machine over to discover where it dispenses its contents. You will have to listen to hear when the cans or bottles drop out of the machine. You will need to see if someone else is at the machine, requiring you to wait your turn. Observations such as these are part of all human activities. As a participant observer studying the tacit cultural rules for using and interacting with vending machines, you would make much broader observations. Monsey (1978) observed all the people in the hallway. Watching those who approached the vending machines, she observed how they approached them and how they left them. She wrote down seeming trivia about all the sounds the machines made which communicated information to users who took those sounds for granted. She wrote down what people said to the machines, and watched them hitting and kicking them when the machines didn't deliver. She tried to describe the atmosphere around vending machines. Many of the things she observed an ordinaryparticipant would have considered "unnecessary trivia," but, for the participant observer, a wide observational focus leads to some of the most important data. The Insider/Outsider Experience The ordinary participant in a social situation usually experiences it in an immediate, subjective manner. We see some of what goes on around us; we experience our own movements; we move through a sequence of activities as subjects, as the ones engaging in the activities. In short, we are insiders. Our experience of participating in a social situation takes on meaning and coherence from the fact that we are inside the situation, part of it. 56 DOING PARTICIPANT OBSERVATION The participant observer, on the other hand, will experience being both insider and outsider simultaneously. Consider people playing poker. Ordinary participants are part of the game. As outsiders, they act as subjects. Hayano (1978) decided to become a participant observer in poker parlors in Gardena, California. On an average weekend, six poker parlors draw several thousand people; Hayano played many thousands of hours of poker, listened to people talk, and observed their strategies for managing the game. As in insider he shuffled cards, dealt hands, made bids, bluffed, and both won and lost hands. As an insider he felt some of the same emotions during the course of the game that the ordinary participants felt. At the same time he experienced being an outsider, one who viewed the game and himself as objects. He had the uncommon experience of being a poker player and simultaneously observing himself and others behaving as poker players. He was part of the scene, yet outside the scene. Although not unique to ethnographers doing research, this experience is much more common to those who do participant observation. You probably won't have this simultaneous insider/outsider experience all the time. On some occasions you may suddenly realize you have been acting as a full participant, without observing as an outsider. At other times you will probably be able to find an observation post and become a more detached observer. Doing ethnographic fieldwork involves alternating between the insider and outsider experience, and having both simultaneously. Introspection Many people look within themselves to assess how they feel about particular experiences. In routine, ordinary activities, such as crossing the street or purchasing a Coke from a vending machine, we do not become very introspective. We usually carry out these activities with a minimum of reference to our inner states. However, when an unexpected event occurs, such as an auto accident or failing an exam, we engage in more introspec- tion. As a participant observer, you will need to increase your introspectiveness. In a real sense, you will learn to use yourself as a research instrument. For example, in our research on Brady's Bar (Spradley and Mann 1975), Mann spent many evenings working as a cocktail waitress, fully experiencing the entire range of things that other waitresses experienced. Then, after work, often during debriefing conversations, she would try to find out what these experiences felt like, how she did things, what it felt like to work as a cocktail waitress. This kind of introspection of ordinary activities contrasts sharply with the ordinary participant who has learned to take the experience for granted. Introspection may not seem "objective," but it is a tool all of us use to understand new situations and to gain skill at following cultural rules. 57 THE DEVELOPMENTAL RESEARCH SEQUENCE Introspection will greatly enrich the data an ethnographer gathers through participant observation. Record Keeping Finally, unlike most ordinary participants, the participant observer will keep a detailed record of both objective observations and subjective feelings. This record can sometimes be made on the spot; at other times you will record it later, when you have left the social situation. The ordinary participant almost never records the details of routine activities like crossing streets, making phone calls, visiting a museum, going to a flea market, running in a gymnasium, or eating in a restaurant. In the next step we will discuss the making of an ethnographic record. The role of participant observer will vary from one social situation to another, and each investigator has to allow the way he or she works to evolve. But as your role develops, you will have to maintain a dual purpose: you will want to seek to participate and to watch yourself and others at the same time. Make yourself explicitly aware of things that others take for granted. It will be important to take mental pictures with a wide-angle lens, looking beyond your immediate focus of activity. You will experience the feeling of being both an insider and an outsider simultaneously. As you participate in routine activities, you will need to engage in introspection to more fully understand your experiences. And finally, you will need to keep a record of what you see and experience. These six features of the participant-observer role distinguish it from what you already know as an ordinary participant. TYPES OF PARTICIPATION Any survey of participant observers would reveal great differences in the style of their research. One important contrast is the degree of their involvement, both with people and in the activities they observe. We can explore this variation by examining five types of participation that range along a continuum of involvement as shown below. DEGREE OF INVOLVEMENT TYPE OF PARTICIPATION High Complete Active Moderate Low Passive -------(No involvement) Nonparticipation 58 DOING PARTICIPANT OBSERVATION Nonparticipation Let's begin at the bottom of the scale with the observer who has no involvement with the people or activities studied. It is entirely possible to collect data by observation alone. Sometimes this kind of research may be undertaken by an extremely shy individual who would like to conduct ethnographic fieldwork but wants to avoid involvement. Sometimes a particular social situation does not allow for any participation, but still holds possibilities for research. Consider the ethnographic study of television programs. Bean (1976) set out to study the cultural themes in contemporary soap operas. She viewed various programs and read The Soap Opera Newsletter. She was able to identify a number of cultural themes and concluded that "soap operas contain a coherent expression of the principles on which the American family is based" (1976:97). Watching television offers manv other opportunities for the nonparticipant to make observations. For example, a slightly less "staged" type of program that offers ethnographic possibilities is the football game. By watching numerous televised games, an ethnographer could discover not only the explicit rules for the game but also the tacit rules for wearing uniforms, staging half-time performances, communicating nonverbally, demonstrating affection for other team members, and even how to behave as a sports newscaster. Children's cartoons, commercial advertisements, newscasts, and the entire range of programs offer other opportunities for ethnographic study without involvement. Passive Participation The ethnographer engaged in passive participation is present at the scene of action but does not participate or interact with other people to any great extent. About all you need to do is find an "observation post" from which to observe and record what goes on. If the passive participant occupies any role in the social situation, it will only be that of "bystander," "spectator," or "loiterer." Participant observation in public places often begins with this kind of detachment. I spent many hours as a spectator in the Seattle Criminal Court observing drunks, court clerks, other spectators, and the judge. To begin with no one knew my identity or what I was doing. Later, I became more active and interviewed the judge, talked with clerks, and developed close relationships with many of the men who appeared in court on drunk charges (Spradley 1970). One can infer a great deal about the cultural rules people follow from the vantage point of a passive participant. If you stood outside the window of a hospital nursery and watched the nurses and infants, you would notice patterns of cultural behavior-ways to hold infants, how long to allow crying, and patterns for changing and feeding them. In this setting you might 59 THE DEVELOPMENTAL RESEARCH SEQUENCE be required to remain outside the nursery window, but in many situations one can soon move from passive participant to more involvement. Consider another example of passive participation. In her study offormal ballet classes, Hall (1976) received permission to make observations in six ballet studios. She had taken lessons herself for sixteen years at an earlier period of her life but decided to observe for ethnographic purposes. She visited two advanced classes in each of the studios for three weeks, then settled on observing three classes at one studio for two months. She did not enter into the class activities but stayed on the sidelines observing and taking notes. From her earlier experience as an ordinary participant, she moved on to observe in this passive manner. Later she interviewed ten members of an advanced class to supplement her observations. Moderate Participation Moving up the scale of involvement we come to the style of research described earlier in this chapter. Moderate participation occurs when the ethnographer seeks to maintain a balance between being an insider and an outsider, between participation and observation. Sanders' study of pinball players (1973) is a good example of moderate participation. He entered the scene of a West Coast pool hall as a "loiterer" and "game watcher," two roles that he observed were acceptable in this setting. From the start he kept careful fieldnotes, recording them after returning from a field trip. In time he played the machines, even developing particular preferences as regular players did, but he never achieved the skill or status of a regular. Active Participation The active participant seeks to do what other people are doing, not merely to gain acceptance, but to more fully learn the cultural rules for behavior. Active participation begins with observations, but as knowledge of what others do grows, the ethnographer tries to learn the same behavior. Richard Nelson sought to be an active participant during his research among the Eskimo. He writes: The primary method ofdata collection throughout this study is based on observation, but observation of a special nature. This is not "participant observation" in the sense that most anthropologists have used the term. It involves much more than living in a community and participating in its daily life only to the extent that one is always there to watch what is going on. This kind of observation without actually becoming involved as a part of the activity or interaction might be termed passive participation. The present study utilizes a technique which I prefer to call "active" or "full" participation. This means that in order to document techniques of hunting and travel, 60 DOING PARTICIPANT OBSERVATION the ethnographer attempts to learn and master them himself-to participate in them to the fullest possible extent. When full participation is used to document a technique such as a method of hunting, the ethnographer must learn to do it himself with at least the minimum proficiency necessary for success. In a sense, then, he observes others and learns from them, but he learns by observing himself as well. (1969:394). Although active participation is an extremely useful technique, not all social situations offer the same opportunity as does Eskimo seal hunting. The ethnographer studying open heart surgery in a hospital or the dancing of professional ballerinas may have difficulty carrying out the same activities as those done by the surgeon or the dancer. Most ethnographers can find some areas in their research where active participation is feasible and even limited use of this technique will contribute to greater understanding. Complete Participation The highest level of involvement for ethnographers probably comes when they study a situation in which they are already ordinary participants. Nash (1975) rode the bus each day to the University of Tulsa and decided to do an ethnography of busriders. He was a complete participant, had learned the rules for riding the bus, and simply began to make systematic observations during the course of this daily activity. In another ethnographic study, Nash (1977) made use of his complete involvement in long-distance running to do ethnography of bus riders. He was a complete participant, had learned the hospital came about because, shortly after finishing graduate work, he became a patient. Becker studied jazz musicians, and writes: I gathered the material for this study by participant observation, by participating with musicians in the variety of situations that make up their work and leisure lives. At the same time I made the study I had played the piano professionally for several years and was active in musical circles in Chicago (1%3:83-84). The examples of ethnographers who have turned ordinary situations in which they are members into research settings could go on and on. Indeed, in an excellent article, "Varieties of Opportunistic Research," Riemer (1977) reviews numerous studies based on complete involvement by anthropologists and sociologists, including home towns, cab driving, bars, police departments, prisoner-of-war activities, a chiropractic clinic, race tracks, carnivals, and even the Coast Guard Academy. The beginning ethnographer may want to follow these examples and search for opportunities close at hand. I would offer one word of caution: the more you know about a situation as an ordinary participant, the more difficult it is to study it as an ethnographer. It is no accident that ethnography was born and devel- 61 THE DEVELOPMENTAL RESEARCH SEQUENCE oped in the study of non-Western cultures. The less familiar you are with a social situation, the more you are able to see the tacit cultural rules at work. As you make a final selection of a social situation to study, keep in mind the possibilities for involvement. The techniques you will learn in the following steps will serve you well at any degree of involvement, from nonparticipation to complete participation. Using these techniques you can discover the cultural knowledge underlying professional wrestling matches on television or the cultural rules for behavior in a college classroom. And once you have learned the strategies for asking ethnographic questions, collecting ethnographic data, and recording and analyzing that data, you can use these skills to understand the culture of more complex social worlds. Tasks 2.1 Do participant observation for thirty minutes in any unfamiliar social situation. 2.2 Record some fleldnotes and identify all problems encountered In assumIng the role of participant observer. 2.3 Make a reconnaissance trip to one or more social situations you are considering for your ethnographic research. Make a final selection for your project. 62 OBJECTIVES 1. To understand the nature of an ethnographic record. 2. To set up a fieldwork notebook. 3. To conduct the first period of participant observation and make a record of the experience. The next step in the Developmental Research Sequence is to learn how to compile a record of research. Even before participant observation begins, the ethnographer will have impressions, observations, and decisions to record. By now you have selected a social situation for investigation and made an initial reconnaissance trip to that situation. Recording how you made the selection as well as first impressions will prove ofgreat value later. In this step we will examine the nature of an ethnographic record, the kind of information to record, and practical steps for making it most useful for analysis and writing. THE ETHNOGRAPHIC RECORD AND LANGUAGE USE An ethnographic record consists of fieldnotes, tape recordings, pictures, artifacts, and anything else that documents the social situation under study. As Frake has pointed out, ''A description ofa culture, an ethnography, is produced from an ethnographic record ofthe events ofa society within a given period oftime, the 'events ofa society' including, of course, informants' responses to the ethnographer, his queries, tests, and apparatus" (1964b: 111). During my own study of skid row men (Spradley 1970), I began by doing participant observation in the Seattle Criminal Court. Several times each week I would drive to the Public Safety Building in the heart of the business district of Seattle. I took the elevator to the seventh floor, waited until court began at 9:00A.M., entered the court, and took a seat as a spectator. I watched the proceedings for the next hour, sometimes staying to observe other cases after the last drunk had been returned to jail. Soon I became a familiar person in the audience and began to receive nods of recognition from clerks, the judge, and the alcoholic counselor. Many different things went into the ethnographic record during this time. I copied off the name of the court and the names of the judges and room numbers from the large wall 63 THE DEVELOPMENTAL RESEARCH SEQUENCE directory near the elevator on the first floor of the Public Safety Building. I drew a map of the courtroom, describing the physical layout as I saw it. I counted the number of visitors who came to watch the proceedings in court, trying to describe some of their main characteristics. Here is a short excerpt from my fieldnotes: At 9:00A.M. a group of from 20-30 men were marched into the court through a side door. There were 40-45 people in the audience. The men stood in a double row to the left front ofthe courtroom. Immediately in front ofthe men were three officials of the court, probably clerks. To the left ofthe men, in the front center ofthe courtroom, was thejudge. Judge Noe was not on duty so thejudge protem was Lieme Puai. Directly in front ofthejudge was another clerk and the bailiff. As the men entered the room, their names were called offin a loud; official voice by the clerk nearest the judge. Each man stood atsemiattention. Many hadtheir hands clasped behind them. They all came from the city jail. They were all dressed very poorly, many unshaven. The group was a mixture of Negro, Indian, Eskimo, Caucasian, and other races. The judge charged the group. "You men have been charged with public drunkenness or begging, which is in violation with the ordinances of the City of Seattle. The possible penalty: $500 fine and/or 180 days in jail. You have the right to an attorney. You may plead guilty or not guilty. If you want a trial you must pay for your own attorney. If you wish continuance, please indicate. If you plead guilty you forfeit your right to appeal to the Supreme Court. Please return to the docket. When you are called in you will enter a plea of guilty or not guilty. If you wish to make a statement you may do so." Each man in court came out. His name was read off and then the clerk who was reading the sentences indicated to the man again that he had been charged with public drunkenness and asked what he would plead. Nearly every man said only one word: "Guilty." In the second group that came out, time from the entry to the courtroom as individuals until sentence was passed involved the following number of seconds on eight of the men where a time was taken: 25, 12, 20, 14, 34, 10, 35, 18. There were several men assisting in getting the men into the courtroom.rapidly. One of these, I assume, was ajail attendant. During the next year I took fieldnotes in court~ recorded my own reactions to the process, collected information from the court records, took pictures of men on skid row, and recorded casual conversations with drunks, police officers, judges, clerks, and alcoholism treatment counselors. I tape recorded numerous interviews. I collected newspaper clippings, police department reports, and bulletin board notices posted at the alcoholism treatment center. And always, I made notes about my experiences actually doing the research. This record became the basis for writing an ethnography of tramp culture (Spradley 1970). The major part of any ethnographic record consists of written fieldnotes. And the moment you begin writing down what you see and hear, you automatically encode things in language. This may seem a rather straightforward matter, but the language used in fieldnotes has numerous long-range conse- 64 MAKING AN ETHNOGRAPHIC RECORD quences for your research. When anthropologists do ethnographic research in non-Western societies, they encounter striking language differences. In studying a Highland New Guinea tribe, for example, the first task is to learn the native language. Fieldnotes soon become filled with native terms, and it is easy to distinguish the ethnographer's language in the fieldnotes from the language ofthe people being studied. When doing ethnography in your own society, however, it is easy to overlook language differences and thereby lose important clues to cultural meaning. The central question faced by every ethnographer when taking fieldnotes is what language shall be used in making an ethnographic record? Consider, for a moment, the language variations that became part of my ethnographic record studying tramps: 1. The investigator's native language. Many of my fieldnotes were written in the ordinary language I use in everyday situations. Obviously, this included meanings drawn from as far back as my childhood. 2. The language of social science. Other entries in my fieldnotes came from the more abstract language of social science that I have learned as a professional anthropologist. 3. The language of tramps. I recorded what tramps said in court during informal conversations at the treatment center and also during interviews. 4. Courtroom languages. A specialized way of talking was used by the city attorney, court clerks, and the judge who presided over the daily arraignment and sentencing. It also included the testimony ofpolice officers in a language that usually reflected their culture outside the courtroom. 5. The languages of the alcoholism treatment center. The staff at the center came from three distinct cultural scenes: social work, law enforcement, and Alcoholics Anonymous. In order to carry out their tasks, staff members frequently translated their meanings into terms the others could understand. However, their distinct language usages emerged in almost every conversation. For example, a social worker would refer to tramps as "patients," a guard from the Sheriff's Department would call them "inmates," and an alcoholic counselor would call them "alcoholics." Each term conveyed a distinct meaning with enormous implications for the tramps assigned to the treatment center. Although this research situation may appear linguistically complex, even in the simplest situations, ethnographers must deal with their own language and that of informants. More important, they must deal with their own tendency to translate and simplify. I want to suggest three principles for you to keep in mind when making an ethnographic record: (a) the language identification principle, (b) the verbatim principle, and (c) the concrete principle. These principles have a single purpose, to create a more accurate ethno- 65 THE DEVELOPMENTAL RESEARCH SEQUENCE graphic record and one that will facilitate ethnographic analysis. Let us look at each briefly. The Language Identification Principle This principle can be simply stated: identify the language used for each fieldnote entry. Whenever you write something down in your fieldnotes, because it is necessary to select a language, some method ofidentification must be used. This might involve setting things off in parentheses, quotation marks, or brackets. It must include identification of the speaker. The goal is to have an ethnographic record that reflects the same differences in language usages as the actualfield situation. When I first began fieldwork on skid row, I failed to follow the language identification principle. My record of events was recorded in what I call an "amalgamated language," which included a mixture of terms and usages picked up from tramps, from the languages in the courtroom, from the treatment center staff, and still others drawn from my own enculturation (Figure 10). From long discussions with other ethnographers, I have found that this is not an uncommon experience. Ethnographers tend to fall back on creating an amalgamated language, taking the things spoken by others and rephrasing them into a composite picture ofthe cultural scene. The use of an amalgamated language for recording fieldnotes has the apparent virtue of simplification. However, when the ethnographer returns to these notes to make a more careful analysis of cultural meanings, it becomes difficult if not impossible to do. Cultural meanings have become distorted during the process of making an ethnographic record. LANGUAGE DIFFERENCES IN THE FIELD SITUATION --Tramps - - -Social workers Ethnographer Police officers Alcoholic counselors Judges ---- Court clerk -- City attorney - -- - - - - Guards-- ..... LANGUAGE USED IN THE FIELDNOTES -------- Amalgamated language: ethnographer's language with unidentified mixture of usages from others --------- FIGURE 10. Creating an Amalgamated Language 66 MAKING AN ETHNOGRAPHIC RECORD The Verbatim Principle In addition to identifying the various language usages in the field situation, the ethnographer must make a verbatim record of what people say. This obvious principle of getting things down word-for-word is frequently violated. Whether recording things people say in natural contexts or in more formal ethnographic interviews, the investigator's tendency to translate continues to operate. When I began research with tramps I did not realize the importance of the verbatim principle and freely summarized, restated, and condensed what informants said without realizing it. Consider the following example. Informant's actual statement: "I made the bucket ih Seattle one time for pooling; I asked a guy how much he was holding on ajug and he turned out to be a ragpicker and he pinched me.'' Fieldnote entry: "I talked to Joe about his experience of being arrested on skid row when he wasn't drunk." At the time, this condensed entry appeared sufficient; I certainly did not feel it was a distortion of what Joe said. I didn't fully understand all his words but I thought I knew roughly what they meant. However, this entry lost some of the most important clues to the informant's culture, clues that came from such folk terms as pooling (a complex routine for contributing to a fund for purchasing something), the bucket (city jail), ragpicker (a certain kind of policeman), and pinched (arrested). Joe's phrases were leads to further questions;. my summary was not. As my research progressed, I became aware that the words informants spoke held one key to their culture and so I began to make a verbatim record. It may seem wiser, under the pressure of an interview situation or in some natural context, to make a quick and more complete summary rather than a partial verbatim record. Such is not the case. In the previous example it would have been more valuable to make a partial, but verbatim record such as the following: "made the bucket" "holding on ajug" "a ragpicker ... pinched me" These scattered phrases could then have been used to generate ethnographic questions; the summary could not. Both native terms and observer terms will find their way into the fieldnotes. The important thing is to carefully distinguish them. The native terms must be recorded verbatim. Failure to take these first steps along the path to discovering the inner meaning of another culture will lead to a false 67 THE DEVELOPMENTAL RESEARCH SEQUENCE confidence that we have found out what the natives know. We may never even realize that our picture is seriously distorted and incomplete. The Concrete Principle This principle states, when describing observations, use concrete language. In studying a head start program for preschool children, Dixon recorded the following concrete description: Walking back from the park, Tammy and DeeDee were holding Aleisha's hand, and began to dig their nails into her hand, she started crying, they let go and she clung to my hand crying; this was getting a little awkward, I was holding Vivian's coat and her hand; Audrey was semiwrapped around my leg; and Aleisha on the other hand, and the coat was slipping but I couldn't get free enough to get it more firmly over my arm. . . . Vivian then tried digging her nails into my hand to see if it could hurt, luckily they're short and didn't so I didn't react at all, like I didn't even notice, and she stopped (1972:207). Consider how easy it is to use generalities instead of concrete description. Dixon could have simply said, "The children fought for my attention on the way home." "The children" instead of Tammy and DeeDee and Aleisha and Vivian and Audrey. "Fought" instead of digging nails, crying, holding, clinging, and wrapping around legs. "For my attention" rather than describing the actions ofeach child and her own reactions. Writing in concrete language is difficult because most people have had years of training to condense, summarize, abbreviate, and generalize. We have learned to avoid writing that is "too wordy." In writing up fieldnotes we must reverse this deeply ingrained habit ofgeneralization and expand, fill out, enlarge, and give as much specific detail as possible. One way to help expand the concrete language of description in taking fieldnotes is to make lists of verbs and nouns which can be expanded later. For example, let's say you made observations ofpeople standing in line and listed these verbs: standing, shifting, looking up, looking down, searching pockets, wagging head, nodding head, scratching, glaring, raising eyebrows, backing up, beelining, walking. This would enhance a concrete description in your fieldnotes. If you observed people walking their dogs in a park, you could list nouns like chain leash, Leather Leash, dirt path, sidewalk, curb, asphalt path, leaves, grass, fire plug, tree, stick, purse, coats, and so on. In following this principle of using concrete language, the ethnographer must guard against the tendency to allow the abstract jargon ofsocial science to creep into descriptive fieldnotes. A major goal of social science is to generalize. Words like role, hostility, withdrawal, social interaction, ceremony, actor, social situation, cultural strategy, socialization, giving support, communicating, and observing are all generalizations. Although you will 68 MAKING AN ETHNOGRAPHIC RECORD want to make generalizations during your research, it is necessary to begin with concrete facts that you see, hear, taste, smell, and feel. If your fieldnotes become filled with the abstract jargon of social science, you will find it difficult to make generalizations from these generalizations. In doing ethnography every ethnographer must learn to shift back and forth between the concrete language of description and the more abstract language of generalization. By maintaining a strict separation, especially when taking fieldnotes, you will add depth and substance to your study. KINDS OF FIELDNOTES There are several different kinds of fieldnotes that make up an ethnographic record. Every ethnographer develops a system for organizing a file and field notebook. The following suggested format reflects the organization I have found most useful. The Condensed Account All notes taken during actual field observations represent a condensed version of what actually occurred. It is humanly impossible to write down everything that goes on or everything informants say. Condensed accounts often include phrases, single words, and unconnected sentences. Consider the experience of one ethnographer who decided to interview a policeman. After making contact, her informant wanted her to ride in the squad car for a four-hour shift. In the squad car, she began to make notes of things that occurred, the places they drove, calls that came over the radio, and many of the phrases and terms used by her informant. During the four hours she recorded several pages of condensed notes in her notebook. She left the first interview with a feeling that she had recorded only a tiny bit of what she had experienced. Still, this condensed account was of enormous value because it had been recorded on the spot. It is advisable to make a condensed account during every period of fieldwork or immediately afterward. In his study of pinball players, Sanders writes: Because it was an unobtrusive study and I could find no way to take notes in the setting without drawing attention to myself, I waited until I returned home to write up the findings. It was a five-minute walk from where I lived to the poolhall; thus, there was a minimum amount that was forgotten or left out. Observation time lasted from fifteen minutes to an hour and a half, covering all days of the week and all hours that the establishment was open for business (1973). Under such conditions, condensed notes may still be the best way to quickly record key phrases and to identify major events. If you decided not to take 69 THE DEVELOPMENTAL RESEARCH SEQUENCE notes in the social situation you are observing, try to find a convenient place nearby where you can at least make condensed notes immediately following each observation. If you must spend an hour driving from your fieldwork site, take time to make condensed notes before making that drive. The sooner you record your observations the more vivid and detailed your account. The real value of a condensed account comes when it is expanded after completing an interview or field observation. The Expanded Account The second type of fieldnotes represents an expansion of the condensed version. As soon as possible after each field session (or after making a condensed account), the ethnographer should fill in details and recall things that were not recorded on the spot. The key words and phrases jotted down can serve as useful reminders to create the expanded account. When expanding, keep in mind the language identification principle, the verbatim principle, and the concrete principle. Much of my research among skid row men took place at the alcoholism treatment center where I mingled informally with informants while they worked, ate, played cards, and sat around talking. Occasionally, I jotted down condensed notes on small cards carried in my pocket. After several hours of listening and watching, I would slip away to a private office and expand my notes with as many details as I could remember. Like most ethnographers, I discovered my ability to recall events and conversations increased rapidly through the discipline of creating expanded accounts from condensed ones. On each return visit to a research setting the ethnographer observes activities that appear similar, if not identical, to what occurred earlier. If you select a social situation with an eye to recurrent events, the repetition quickly becomes evident. When making expanded notes it becomes all too easy to skip over things seen and recorded previously, feeling ''I've already described that in my fieldnotes." Instead of avoiding repetition, the ethnographer welcomes it as one of the best clues to the culture. The descriptions in your fieldnotes should reflect the actual field situation. If events and activities occur over and over again, you will need to describe them over and over again. Repetition, both of field observations and concrete descriptions in your fieldnotes, is one of the surest ways to overcome what I call the "tip-of-theiceberg assumption.'' Almost everyone, beginning ethnographer or experienced fieldworker, experiences the feeling that "not much is going on" in a new social situation. Especially when doing micro-ethnography, we fall prey to this assumption. We mistake the tip of the iceberg for the entire mountain of ice, nine-tenths of which lies hidden beneath the ocean surface. Only through repeated observations and repeated descriptions in fieldnotes does 70 MAKING AN ETHNOGRAPHIC RECORD the ethnographer begin to see the complexity of a seemingly simple social situation. I recall the experience of Frank (1976), a student ethnographer who decided to study the way other students crossed a street that separates the main campus of Macalester College from several dormitories and the student cafeteria. At first, this social situation appeared quite simple, hardly worth studying. Students stepped off the curb, v alked across the street while watching for oncoming cars, and stepped up on the opposite curb. Setting aside the tip-of-the-iceberg assumption, Frank found an observation post and began making repeated entries, describing in concrete language what she saw. She crossed the street herself under many different conditions. Each day it seemed that she was recording the same things. Then, after a few weeks, some interesting patterns began to emerge and she began to see things she hadn't noticed at first. She observed, for example, that crossing the street occurred in several complex stages, each with sets of cultural rules. Once she identified the stages, she discovered certain obstacles to carrying out the activities required of each stage. Then she discovered, from the way people behaved, that one of the goals was to cross the street without the embarrassment that comes from things like stumbling, waiting too long, being caught alone in the middle, or even making all the traffic stop. Crossing the street was indeed a social situation, a stage on which actors played the roles they had learned. And several patterns emerged in the way people crossed. She identified four types: the careful planner, the impatient edger, the lane-by-laner, and the overcautious pessimist. Through patient and repeated observations she discussed the tacit cultural rules for a common urban activity, crossing a street. Had she given in to the assumption that the tip of the iceberg was the entire iceberg, it would have influenced her observations, fieldnotes, and eventually the quality ofher research. A Fieldwork Journal In addition to fieldnotes that come directly from observing and interviewing (the condensed account and expanded account), ethnographers should always keep a journal. Like a diary, this journal will contain a record of experiences, ideas, fears, mistakes, confusions, breakthroughs, and problems that arise during fieldwork. A journal represents the personal side of fieldwork; it includes reactions to informants and the feelings you sense from others. Each journal entry should be dated. Rereading your journal at a later time will reveal how quickly you forget what occurred during the first days and weeks of fieldwork. Months later, when you begin to write up the study, the journal becomes an important source of data. Doing ethnography differs from many other kinds of research in that you, the ethnographer, become a 71 THE DEVELOPMENTAL RESEARCH SEQUENCE major research instrument. Making an introspective record of fieldwork enables a person to take into account personal biases and feelings, to understand their influences on the research. Analysis and Interpretation The fourth type offieldnotes provides a link between the ethnographic record and the final written ethnography. Here is the place to record generalizations, analyses of cultural meanings, interpretations, and insights into the culture studied. Most of the tasks in the remaining steps involve detailed analysis of your fieldnotes and can be recorded in this category offieldnotes. Analysis and interpretation notes often represent a kind of brainstorming. Ideas may come from past reading, from some particular theoretical perspective, from some comment made by an informant, from talking about your project with a friend. It is important to think of this section in your fieldwork notebook as a place to "think on paper" about the culture under consideration. Tasks 3.1 Set up a fieldwork notebook or file with sections for a. condensed accounts. b. expanded accounts. c. a journal. d. analysis and interpretation. 3.2 Conduct a period of participant observation and record your experience. 3.3 Select one paragraph of expanded fleldnotes and, using more concrete language, try to expand it Into several paragraphs. 72 OBJECTIVES 1. To learn to make descriptive observations. 2. To identify the different kinds of descriptive observations. 3. To conduct a period of participant observation for the purpose of making descriptive observations. By now your haye conducted at least one session of fieldwork and made some observations. Every day you spend in the field from now on will involve making more observations. At first, many ethnographers feel overwhelmed with all the things to be observed and recorded. In particular, you may be wondering," Am I observing the things that I should be, the things that are important?" Each ethnographer must discover the answer to that question and the answer will change during the course offieldwork. The most useful thing at this point is to gain a better understanding of observation itself and the various types to use. In this step we shall examine the first and most important type, descriptive observation. You will make descriptive observations whenever you look at a social situation and try to record as much as possible. It means approaching the activity in process without any particular question in mind, but only the general question, "What is going on here?" In Chapter Three of Part One, I identified the three major types of observation and discussed their sequence in fieldwork. As we focus on descriptive observation in this chapter, keep in mind that you will learn the other types in this progression: Descriptive ........ Focused ........ Selective observations observations observations Underlying each of these forms of observation is a mode of inquiry based on asking questions. THE ETHNOGRAPHIC INQUIRY UNIT The basic unit of all ethnographic inquiry is the questionobservation. Neither exists in isolation from the other. We examined this proposition at some length in our earlier discussion ofthe ethnographic research cycle. Now, as you are in the field making observations, you need to keep in mind that each thing you see and record is influenced by the 73 THE DEVELOPMENTAL RESEARCH SEQUENCE questions you have in mind. You will gain skill in observing as you gain skill in asking the right questions. Let's consider an actual fieldwork case. Several years ago I was assigned to a grand jury and decided to use the opportunity to conduct ethnographic fieldwork. I worked unobtrusively, participating as a member of the grand jury, making notes during meetings when possible, and recording my observations in more developed form after a day-long session. Here are some of my fieldnotes made during the first meeting. I parked near the county courthouse and walked the short distance to the new building. Streams of people flowed into the lobby and scrambled into the waiting doors of elevators. "Going up sir?" a young man called to me from one of the eight elevators. I nodded, stepped in, and waited until he stopped at the eighth floor where I knew the Marshall County Criminal Court was located. I followed the hallway until I saw a sign over two large doors: CRIMINAL COURT. I decided to go in even though there was still five minutes before the appointed hour of9:00 A.M. I pushed open one of the swinging doors and found myself in a large courtroom. There were rows of spectator benches, all made of heavy dark wood, oak or walnut, to match the paneled walls. The rows of benches went for more than twenty-five feet until they met a railing that seemed to neatly mark off a large area for "official business." I went in, sat down in the last row of spectators' benches, and looked around at the few other people seated at various places in the courtroom. The high ceiling and heavy dark wood made me feel as if I were in a sacred, almost religious place. Two people sitting in front of me were talking in hushed tones and I could not hear what they said. As newcomers came in, they would stop, look around, and then move very slowly to find a place to sit. At the right of the area behind the railing were twelve high-back leather chairs behind another railing. A large oak table with massive chairs all faced toward a high lectern which I took to be the judge's bench. All this area was empty. I waited. A few minutes after nine a man walked in with a brisk manner. He looked at the people scattered around the large courtroom, all of us in the spectators' area, and said, "Hello. I assume you are all here for the prospective grand jury. Judge Fred Adams is going to be on the bench and it would be better if you all sat in the jury box." Slowly people got up and Ijoined them as we moved together toward the front. How easy for some unknown man to give orders and we all obey. I took a seat in the front row and soon all twelve chairs were filled; several people sat in the first row of the spectators area; three men sat in chairs inside the area of "official business." I wondered ifthis was where we would meet for the next few months or what we would be called upon to do. I spoke to no one, although I could hear some comments being made quietly. I took out a tablet and began making fieldnotes. I wondered if the people around me thought I was writing a letter or what. I was conscious of standing out in my casual clothes and beard. All the others were dressed neatly; the men in suits and ties, some in sportcoats. Many dark business suits. They all looked professional. The women were well dressed in suits, dresses, high heels, make-up. All looked older than myself. It was as if they had all dressed for some formal occasion. I felt a little out ofplace, but decided that didn't matter. 74 MAKING DESCRIPTIVE OBSERVATIONS The man who had called us to the jury box began calling out names. "Mrs. Mary Wendt." "Here." "How about Joseph Walters?" "Here." I wrote down as many names as I could, but they came so fast I missed some. "James P. Spradley?" he called out, clearly mispronouncing it. "Is that right?" he asked as I said, "Here." I nodded, trying not to call attention to the fact of my presence. He continued through the list, and as a few more people drifted in he read off their names also. Several people did not answer. No one seemed concerned or at least no one volunteered information about the missing persons. I began to overhear people behind me talking. "It's fun to get into something new," a lady's voice said. "Yes, I like to have new experiences," came another voice. "Mine was in the mail when I returned from vacation." I think she was referring to the letter saying we had been selected for the grand jury. "I can't sleep in. I have insomnia. I couldn't get to sleep before two A.M. and I woke up at six so I only got four hours of sleep." I wasn't sure what we were waiting for, but probably the judge. "I took two Gelusil this morning," came the voice of a different woman, obviously nervous. A man down the row rustled a newspaper he was reading. "I didn't know how many criminal courts there were but I figured the elevator operator would know where I was supposed to come." This was the first woman's voice. I glanced around. She was wearing a red dress. "I don't even know how many they send these things to." "It's twenty-three I think," came the voice of a man who had been listening to their conversation. "And they hope to get sixteen." There was an obvious air of expectation. I felt it. We had been chosen-and we didn't know how, or at least I didn't and some of the others didn't. But to be one of the select persons in this group with an interesting task; not knowing how long we would meet or what we would do-at the moment all seemed rather exciting. The man who was reading our names was joined by a sheriff's officer in full uniform, gun mounted on his left hip. He walked across the courtroom and stood near a door near the high judge's bench. The man and the police officer kept looking at each other, one glanced at his watch, there was an air of expectancy in the jury box also. You could feel something important was about to happen, but I'm not sure how we knew. "Will everyone rise!" The officer shouted his command at the exact instant that the door opened. ••The court of Fred Adams, honorable judge of Marshall County, is now in session." [That is an approximation since I couldn't write while standing and I couldn't remember exactly what he said.] I stood at attention and felt my heart beating faster than usual. A tall, gray-headed man in full black robe walked slowly in, turned toward the bench, and went up and sat down. Everyone was completely attentive. The moment had arrived. "You may sit down," he said, after sitting down himselfand arranging his robe. "I want to give you some general instructions. I'm going to appoint one of your number as foreman. Mr. Stone, will you serve as foreman?" He spoke with authority, not asking a question, but giving an order. "Yes, your honor." Mr. Stone spoke quickly and quietly. This rather lengthy record actually covers less than fifteen minutes of observation. It is entirely descriptive and one can quite easily see the implied questions I had in mind. 75 THE DEVELOPMENTAL RESEARCH SEQUENCE 1. What did I do on the first day ofthe grand jury? 2. What is the courtroom like? 3. How did other prospective jurors, thejudge, and other officials act on the first day? 4. What did people say? These are all examples of descriptive questions that lead to descriptive observations. Obviously, I did not record other information that could have been observed that day, such as the color of each juror's shoes, the color of each man's tie, or the spacing distances among prospective jurors when they first took seats in the criminal courtroom. Such specific questions might emerge later as important. At this stage of any investigation, general descriptions were the first priority. When ethnographers work with informants, they can ask descriptive questions to elicit the informant's observations of social situations. For example, if I wanted to compare the grand jury I participated on with others, I could locate informants and begin by asking these same questions: "What did you do on the first day of the grand jury?" and so on. In a sense, when you make descriptive observations, you participate in a social situation, then treat yourselfas an informant. (See Spradley 1979 for a discussion of interviewing informants.) Descriptive observations, in response to descriptive questions, will include a considerable amount of information about the ethnographer. First, it includes the ethnographer's actions. I described where I went, what I did, where I sat, how I overheard things, and who I saw. Description of any kind is always from some point of view. It originates in the sensory organs of some specific individual. Later I might want to make general statements about that first day on the grand jury, but for the present it is important to include my actions. Second, descriptions include the ethnographer's thoughts and feelings. As an individual I have access to my feelings and my thoughts. I can say, "I wondered if this is where we would meet ...," and "Ifelt a little out of place...." Although there are an endless number of descriptive questions one can ask, it is helpful to classify them into types that give rise to specific types of descriptive observations. KINDS OF DESCRIPTIVE OBSERVATIONS A descriptive question-observation can occur even when the ethnographer has very little knowledge of a social situation. Indeed, they are designed to guide you in research when you are most ignorant of the culture under consideration. Almost all such observations can be reduced to two major types: grand tour observations and mini-tour observations. 76 MAKING DESCRIPTIVE OBSERVATIONS Grand Tour Observations The concept of ''grand tour'' comes from the common experience of having someone show us around their house, place of business, or school. Friends come for dinner, and as they stand in the entrance to my home they say, "My, what a nice place you have." "Would you like to see the rest of the house?" I ask politely. "Sure, that would be great." And as we begin the route from one room to another, I comment, "Okay, I'll give you a grand tour." What follows is an identification of the major features of my home. I'll point out that the kitchen has been remodeled; I will identify the laundry room and the study. However, I will not discuss the cost of remodeling the kitchen or go into detail about all the activities that go on in the laundry room or study. Later, on that first day the grand jury began its work, we moved to what was called "the grand jury room." "Can you describe the grand jury room?" This question led to a grand tour description which included the features someone would encounter if they entered the room, walked around in the room, and investigated the objects in the room. We can expand the idea of a grand tour to include almost every aspect of experience in addition to spatial location. Let's take the largest sequence of events in the grand jury. ''Can you describe the major things that take place when you are on a grand jury, from the first moment you learn about it until it is all over?" The following entry offers an abbreviated response to this question and will give you a grand tour ofthese events over time. Serving on the grand jury begins when you receive a letter that informs you that you have been selected and must appear on a certain date. This is followed by aperiod of waiting, and for most jurors wondering what will be entailed. Some make phone calls to the Marshall County Courthouse to find out more information or to try and be excused from duty. The next major event takes place when the prospective jurors appear in a courtroom and receive instructions about the legal duties of a grand jury. The judge read this to us from the statute book and then we were sworn in. We had to take an oath that we would perform our duty and abide by the laws. This was followed on the same day by the first meeting in the grand jury room. At this meeting the Marshall County prosecuting attorney explained what the group was supposed to do, how he would bring cases, and maybe some witnesses, and then we had to vote as to whether there was enough evidence to have a regular case. We heard a couple of cases that first day. Actually, the day was broken up into hearing cases presented, discussing the cases, taking coffee breaks, taking a lunch break, then hearing more cases, and finally leaving. After monthly meetings for three months, another event took place when we went out to investigate thejails. The grandjury has the authority to see ifthe jails are being run according to the law and that no prisoners' rights are being violated. We divided up into smaller groups and visited the jails. Then there was the last meeting, and some weeks later each juror received a check for gasoline and salary of six dollars per day. 77 THE DEVELOPMENTAL RESEARCH SEQUENCE Like all grand tour observations, this one provides only the most general features ofthese events. It gives an overview ofwhat occurred. In an earlier step we identified three major features of all social situations: place, actor, and activities, each of which provides a possible grand tour description. For example, in the grand jury setting I tried to describe the various actors involved. Among these were thejudge, county attorney, assistant county attorney, bailiff, witnesses, defendants, jurors, and on one occasion an interpreter. There were numerous witnesses and jurors, thus offering room for a grand tour description of all the different types within each of these categories. In addition to these three features of social situations, we can now identify six more that will help you in formulating initial grand tour questions and making the observations. This will give a total of nine major dimensions of every social situation. 1. Space: the physical place or places 2. Actor: the people involved 3. Activity: a set ofrelated acts people do 4. Object: the physical things that are present 5. Act: single actions that people do 6. Event: a set of related activities that people carry out 7. Time: the sequencing that takes place over time 8. Goal: the things people are trying to accomplish 9. Feeling: the emotions felt and expressed In a most general sense, these dimensions can serve as guides for the participant observer. Consider the dimension of time, for example. I have already sketched in an overview of the sequence of events from the perspective of a grand juror. In addition, each meeting lasted most of a single day and the events were scheduled over time in a particular way. Every social situation includes this temporal dimension and by focusing on this dimension, new observations emerge. In the grand jury, cases heard at the beginning of the day frequently moved slower than cases heard toward the end of the day. This difference in tempo could be described not only for cases but for other activities as well. After making numerous notes on the meetings and the specifics of cases, I realized that the dimension offeeling had been largely ignored. The question, "What are all the different feelings people have during grand jury meetings?" could lead to new and important grand tour observations. "What are all the goals people seem to be trying to achieve?" was equally revealing when one considered all the different people who participated in the grand jury process. These nine dimensions are not equally important for every social situation, but they do provide the beginning ethnographer with an excellent guide for making grand tour observations. 78 MAKING DESCRIPTIVE OBSERVATIONS Mini-tour Observations Almost all participant observation begins with grand tour observations. The descriptions entered in your fieldnotes offer almost unlimited opportunities for investigating smaller aspects of experience. Because grand tour observations lead to such rich descriptions of a social situation, the ethnographer must guard against the feeling, "I've described everything in this social situation." Every grand tour observation is like a large room with numerous doors into smaller rooms, each door to be opened by a mini-tour question-observation. The form taken by mini-tour questions is identical to the questions that lead to grand tour observations except that mini-tour questions deal with a much smaller unit of experience. In asking yourself either type of question, you will always begin with phrases like the following: I. What are all the ... (places, acts, events, feelings, and the like) 2. Can you describe in detail the ... (objects, times, goals, and the like) 3. Can you tell me about all the ... (people, activities, and the like) The second part of each question that leads to a mini-tour observation draws on specific information already discovered. Let's go back to the grand jury and see how to make mini-tour observations. Earlier in this chapter I presented a grand tour of the major events that occurred over time on the grand jury, from the first moment a juror received notification until the last contact with the Marshall County Court. Here are some questions that guided me in making mini-tour observations: 1. Can you describe the period of waiting for the first meeting of the grand jury, what goes through your mind, what people do, and how they feel? 2. Can you describe in detail the first time the prospective jurors met in the criminal courtroom and received instructions from the judge? 3. Can you tell me all about a single case from the moment it is introduced by the prosecuting attorney until it is completely over? 4. What goes on during the coffee break? What are all the things people do in the order they do them? 5. Can you tell me in detail what happens during the time before the grand jury meetings begin, from the moment the first person arrives until the last one comes in and the meeting begins? Here is the beginning of a lengthy fieldnote entry in response to the minitour question about a single case. There was an air of anticipation, a few minutes during which the members of the grandjury sat in silence and the prosecuting attorney searched through his files. Then 79 THE DEVELOPMENTAL RESEARCH SEQUENCE he said, "I've got two cases to present this morning. I'll have to rush. We have ten witnesses." He spoke fast and conveyed a strong impression that we would have to move quickly throughout the morning. "This is a case of felonious theft by retention. It means retaining property of at least $2500, retail market value on the date of the offense. Here is a summary of the case. One day in July a van was broken into and a revolver was stolen. Then later there was another robbery of stereo equipment from a stereo store. The police, making an investigation of a house, recovered the revolver, three Pioneer receivers, one Teac tape deck, two JBL speakers. There were three people in the house at the time, and the police found the prints ofone of them on some ofthe stereo equipment.'' The prosecuting attorney spoke rapidly, and when he came to this point he looked up at a clerical assistant and motioned to him. He got up and left the grandjury room. I looked at the people on the grand jury and they were now whispering to each other, all looked very interested. "We now have our first witness," the prosecuting attorney said as the clerk returned with a middle-aged man dressed in a blue business suit. The clerk pointed to a chair, the man sat down, the clerk asked him to raise his hand and proceeded to administer an oath: ''Do you swear to tell the truth, the whole truth, and nothing but the truth, so help you God?"" I do." "What is your name?" the prosecuting attorney asked. "Bob Johnson." "Would you spell your name and give your address?" "B-0-B J-0-H-N-S-0-N, 42 East Alder, Center City." "On July 14 did you report a theft?" "Yes, a .38 Colt was stolen from my van. I had purchased it in February of 1972, paid $118 for it. At the time I worked for the Center City Police Department and I have a permit to carry the revolver." "As ofJuly l0, do you have any opinion about the retail value ofthe .38 Colt?" ''Yes. About $140 because it had gone up about $20 more than the purchase price.'' The prosecuting attorney turned abruptly to the grand jury and asked: "Any questions?" He paused for a total of three seconds, turned to the witness, and said, "Okay" and the clerk quickly ushered him out of the grand jury room. You can see from this partial example how mini-tour observations lead to an enormous number of detailed descriptions. Your goal in making this kind of observation is to take what sometimes appears as a trivial event, such as a coffee break, and record it in concrete detail. DESCRIPTIVE QUESTION MATRIX The number of questions you can formulate to lead you to grand tour and mini-tour observations is almost limitless. By selecting each of the nine dimensions ofsocial situations in turn, you can describe most features ofany social situation. As you consider these dimensions such as space, actors, feelings, and goals, you will discover that your questions tend to lead you to the way these dimensions are interrelated. For example, you might begin 80 MAKING DESCRIPTIVE OBSERVATIONS with a grand tour question like, "What are the major events in this social situation?" Then you might ask, "Who are all the actors in this social situation?" Then it would be possible to ask several mini-tour questions that relate these two dimensions such as: 1. Which actors participate in which events? 2. In what ways do events change relationships among actors? As a guide to asking grand tour and mini-tour questions I have found it useful to prepare a matrix with each ofthe nine dimensions listed along both axes of the matrix. With such a matrix you can formulate descriptive questions for all-the relationships possible among the nine dimensions of social situations. I have prepared a sample matrix which includes nine grand tour questions in the set of diagonal boxes and a great many mini-tour questions in all the other boxes of the matrix. The exact form of these questions will change from one social situation to another, but they can be used as a guide for checking your own thoroughness. It should be kept in mind that each social situation is different; each will emphasize some dimensions more than others. For example, in studying the grand jury I had very few objects to describe. Much of my time was spent observing one particular kind of activity: speaking. In another fieldwork project in a factory that produced equipment for tanneries, much of the description involved objects. This descriptive question matrix is offered as a guide to making descriptive observations. Each person who uses it will have to adapt it to the social situation under investigation. You will find yourself asking more questions from one part of the matrix than from others. However, by checking against this type of matrix you can avoid the problem of overlooking important ethnographic data. In this step we have discussed the first type of observation made by ethnographers doing fieldwork. Although you will move to other types in the future, you will continue to make descriptive observations during part of every fieldwork period. In commencing fieldwork the ethnographer is like a map-maker who sets foot on an uncharted island. Because the terrain is unknown, the map-maker cannot set out to locate deposits ofiron ore, lakes, volcanoes, and landslides caused by earthquakes. At the start of the investigation one does not even know if these physical features exist. Instead of beginning with preconceived ideas about what to find, the map-maker sets out to describe what can be observed. Whatever the individual encounters goes into the record book. Certainly this kind of investigator will overlook some important features of the landscape, but later, after a preliminary survey map has been drawn, it will be possible to come back to the island to discover and include more details. In much the same way, the ethnographer begins with descriptive observations stimulated by grand tour questions. At almost the same time, with 81 Descriptive Question Matrix SPACE OBJECT ACT ACTIVITY Can you de- What are all the What are all the What are all the SPACE scribe in detail ways space is ways space is ways space is all the places? organized by organized by organized by objects? acts? activities? Where are ob- Can you de- What are all the What are all the OBJECT jects located? scribe in detail ways objects ways objects all the objects? are used in are used in acacts? tivities? Where do acts How do acts in- Can you de- How are acts a ACT occur? corporate the scribe in detail part of acuse of objects? all the acts? tivities? What are all the What are all the What are all the Can you deACTIVITY places activities ways activities ways activities scribe in detail occur? incorporate ob- incorporate all theacjects? acts? tivities? What are all the What are all the What are all the What are all the EVENT places events ways events in- ways events in- ways events inoccur? corporate ob- corporate acts? corporate acjects? tivities? Where do time What are all the How do acts fall HowdoacTIME periods occur? ways time af- into time peri- tivities fall into facts objects? ods? time periods? Wheredoac- What are all the What are all the How are actors ACTOR tors place ways actors use ways actors use involved in acthemselves? objects? acts? tivities? Where are goal What are all the What are all the What activities GOAL sought and ways goals in- ways goals in- are goal seekachieved? volve use of ob- volve acts? ing or linked to jects? goals? Where do the What feelings What are all the What are all the FEELING various feeling lead to the use ways feelings ways feelings states occur? ofwhatob- affect acts? affect acjects? tivities? 82 EVENT TIME ACTOR GOAL FEELING What are all the What spatial What are all the What are all the What places are ways space is changes occur ways space is ways space is associated with organized by overtime? used by actors? related to feelings? events? goals? What are all the How are objects What are all the How are objects What are all the ways that ob- used at differ- ways objects used in seeking ways objects jects are used in enttimes? are used by ac- goals? evoke feelings? events? tors? How are acts a How do acts What are the What are all the What are all the part of events? vary overtime? ways acts are ways acts are ways acts are performed by related to linked to feelactors? goals? ings? What are all the Howdoac- What are all the What are all the Howdoacways activities tivities vary at ways activities ways activities tivities involve are part of different times? involve actors? involve goals? feelings? events? Can you de- How do events How do events How are events How do events scribe in detail occur over involve the var- related to involve feelall the events? time? Is there ious actors? goals? ings? any sequenc- ing? How do events Can you de- When are all the How are goals When are feelfall into time scribe in detail times actors are related to time ings evoked? periods? all the time pe- "on stage"? periods? riods? How are actors How do actors Can you de- Which actors What are the involved in change over scribe in detail are linked to feelings experievents? time or at dif- all the actors? which goals? enced byacferent times? tors? What are all the Which goals are How do the var- Can you de- What are all the ways events are scheduled for ious goals at- scribe in detail ways goals linked to goals? which times? feet the various all the goals? evoke feelings? actors? What are all the How are feel- What are all the What are the Can you deways feelings ings related to ways feelings ways feelings scribe in detail affect events? various time involve actors? influence all the feelings? periods? goals? 83 THE DEVELOPMENTAL RESEARCH SEQUENCE mini-tour questions in mind, the ethnographer will observe and record the details of social life. As time goes on, each ethnographer will come back to events and activities observed earlier and try to describe them in more de- tail. Once a map-maker or geographer has an initial description ofan uncharted island, he or she might want to begin looking for specific relationships between land features. It might be possible to formulate some hypotheses to be tested by later observations. But before this can occur, the geographer will have to sit down with the maps and analyze them in great detail. In similar fashion, before you can go on to making focused and selected observations, you will need to analyze the data you have collected from making descriptive observations. In the next two steps we will examine ways you can analyze the data you have collected. Tasks 4.1 Write out a series of questions that will lead to both grand tour observations and mini-tour observations. Review earlier fieldnotes to do so. 4.2 With these questions in mind, conduct a period of participant observation in which you make both grand tour observations and mini-tour observa- tions. 4.3 Write up an expanded account of these descriptive observations. 84 OBJECTIVES 1. To understand the nature of ethnographic analysis. 2. To understand the nature of cultural domains. 3. To identify the steps in making a domain analysis. 4. To carry out a systematic domain analysis on all fieldnote descriptions collected to date. By now you have collected and recorded many pages of descriptive observations in your fieldnotes. With grand tour and mini-tour questions in mind you could probably go on making more observations for many weeks. In fact, it would be possible to make only descriptive observations, describing in more and more detail the social situation you have selected. Some beginning ethnographers who work without guidance continue to collect descriptive observations until they decide it is time to write up their ethnographic report. Although many good ethnographies have been done this way, it is both time consuming and ineffective. In order to discover the cultural patterns of any social situation, you must undertake an intensive analysis of your data before proceeding further. You will recall our earlier discussion of the ethnographic research cycle which went from asking questions to collecting data to making an ethnographic record to analyzing ethnographic data. Only when you have completed the cycle will you be ready to return to the first step ofasking more questions and then collecting more data. In this step we will examine the nature of ethnographic analysis and discuss in detail the first type: domain analysis. ETHNOGRAPHIC ANALYSIS Analysis of any kind involves a way of thinking. It refers to the systematic examination of something to determine its parts, the relationship among parts, and their relationship to the whole. Analysis is a search for patterns. In the social situation you are studying you have observed behavior and artifacts. As you have recorded what people do and say, you have been able to make inferences about what they know. But, in order to move on and describe the cultural behavior, the cultural artifacts, and the cultural knowledge, you must discover the patterns that exist in your data. In a general sense, all your ethnographic analysis will involve searching through your fieldnotes to discover cultural pat- terns. 85 THE DEVELOPMENTAL RESEARCH SEQUENCE Cultural Patterns and Social Situations There is an important difference between the concept of culture and the concept of social situation. Social situation refers to the stream of behavior (activities) carried out by people (actors) in a particular location (place). As an ethnographer you are directly exposed to a social situation. You watch people crossing streets, lining up at bank windows, taking care of children at a day-care center, or engage in discussions in a grand jury room. A social situation is observable and something in which you can participate. Culture, on the other hand, refers to the patterns of behavior, artifacts, and knowledge that people have learned or created. Culture is an organization of things, the meaning given by people to objects, places, and activities. Every human society is culturally constituted. As outsiders, ethnographers participate, observe, and ask questions to discover the cultural meanings known to insiders. Analysis of your fieldnotes is the first step in going beyond mere descriptions of behavior and things to discovering the cultural meaning of that behavior and all the things you see. Consider the following line drawing of a social situation. A description of this situation might read as follows. Two individuals are seated on wooden objects. They are facing each other; between them is a larger wooden platform on four legs. The wooden platform comes to the level of their chests; on the platform are several objects. The individuals incline their heads slightly toward the objects directly in front of them. Occasionally they move their hands, manipulating all or part of each object in front of them. Their feet rest on the floor, but occasionally they shift their feet from one position to another. Each individual is clothed. Sometimes their eyes are focused on each other or on more distant objects. This description, made by a complete outsider, does not give many clues as to the meaning of this social situation, and it includes almost no cultural information. For example, through more participant observation and inquiry, an ethnographer might discover this social situation was culturally constituted in any of the following forms: 86 MAKING A DOMAIN ANALYSIS 1. A religious bible study undertaken by two persons. 2. A job interview. 3. A psychological test. 4. A restaurant table, where two people are reading a menu. 5. A seance using holy books. 6. A place where two persons are preparing for a chess match. You can probably think of other possibilities. Let's now culturally define this social situation by the following diagram: SOCIAL SITUATION CULTURAL MEANING ~n~ Place: library Actors: students Activity: studying Objects: chair, table, books, etc. Goals: study for mid-term exam The stream ofbehavior represented in the line drawing has taken on meaning and organization. It has been defined. Culture is "the definition of the situa- tion." Now, it should be obvious that in your fieldnotes you have not been a completely ignorant outsider. You have already recorded many cultural meanings discovered through participant observation or known beforehand. Indeed, if you studied a library study table, it would be difficult to make and record descriptive observations without identifying some of the cultural meanings shown above. However, you cannot take these for granted without careful analysis and further observations. And ifyou study an unfamiliar social situation, you will find that much of what you see and hear has little meaning. In this step I want to begin showing you how to systematically move from merely observing a social situation to discovering a cultural_s.cene, two closely related but significantly different concepts. You first have to discover the parts or elements of cultural meaning and then find out how they are organized. We will begin with an important basic unit in every culture, the cultural domain. Domain analysis is the first type of ethnographic analysis. In later steps we will consider taxonomic analysis, which involves a search for the way cultural domains are organized, then componential analysis, which involves a search for the attributes of terms in each domain. Finally, we will consider theme analysis, which involves a search for the rela- 87 THE DEVELOPMENTAL RESEARCH SEQUENCE tionships among domains and for how they are linked to the cultural scene as a whole. CULTURAL DOMAINS A cultural domain is a category of cultural meaning that includes other smaller categories. Consider one type of actor that appeared before the members of the grand jury: witnesses. Once these people had been defined as witnesses, we on the grand jury no longer saw them merely as persons, but as a particular kind of person. "Witness" was a cultural category, a basic unit of cultural meaning in the context of grand juries. We knew it was a category of cultural meaning that included other smaller categories because the prosecuting attorney would say things like, ''Now, we are going to hear from an expert witness," or "Now we will hear from a defense witness." "Kinds of witnesses" was one important cultural domain in this scene. Consider an example of a cultural domain from another society. The category ''friend'' (kabagayan) in Tausug culture includes eight types offriends. This Philippine group described by Kiefer (1968) organizes people into the following types of "friends": ritual friend, close friend, casual friend, opponent, personal enemy, follower, ally, and neutral. "Kinds of friends" may be a domain in your culture, but it probably doesn't include all the types used by the Tausug. Note that they even include personal enemies in the category of friends, probably because through a special ceremony such enemies can be transformed into ritual friends. Basic Elements of Cultural Domains Cultural domains are categories of meaning. On the grand jury I was able to observe dozens of different witnesses, all of whom were unique in some way. However, we treated them all as if they were the same kind of person-witnesses. A category is an array of different objects that are treated as if they were equivalent. I will represent this "category" feature of all domains by the use ofa box: DOMAIN Witnesses Every culture creates hundreds of thousands of categories by taking unique things and classifying them together. Anything conceivable can be used to 88 MAKING A DOMAIN ANALYSIS create such cultural categories, including eye blinks, ghosts, automobiles, dreams, clouds, and secret wishes. Domains, as cultural categories, are made up of three basic elements: cover term, included terms, and semantic relationship. The cover term is the name for a cultural domain. "Witnesses" is the cover term for a domain from my data on the grand jury. "Friends" is a cover term for the Tausug domain mentioned earlier. The included terms are the names for all the smaller categories inside the domain, such as "personal enemy," "ritual friend," and "opponent" in Tausug culture. The third element in all cultural domains is a single semantic relationship, the linking together of two categories. As we shall see, semantic relationships are extremely important for discovering cultural domains. We can isolate one semantic relationship by stating the relationship of ''personal enemies" and the domain "friend." A personal enemy (is a kind of) friend. Here we see that two categories (personal enemy, friend) are linked by the semantic relationship -is a kind of-. We can now show these three elements in the following diagram: DOMAIN FRIEND / ..... Cover term II\ II\ is a kind of .... Semantic relationship personal enemy / ritual friend ..... Included terms The semantic relationship operates on the general principle of inclusion. Its function is to define included terms by placing them inside the cultural do- main. Kinds of Domains Any description of cultural domains always involves the use of language. Cover terms, included terms, and semantic relationships are all words and phrases that define and give meaning to the objects, events, and activities you observe. Ifyou can record numerous samples ofthe way people talk you can use their folk terms to construct cultural domains. For example, in studying the grand jury I heard the prosecuting attorney say things like "expert witness," and "defense witness." At other times it becomes necessary to use your own terms to label what you see. Whenver you introduce words 89 THE DEVELOPMENTAL RESEARCH SEQUENCE not in use by the people you are studying, we will call those analytic terms, a distinction that gives rise to three different kinds ofdomains. 1. Folk Domains. This domain occurs when all the terms come from the language used by people in the social situation. In his study of glider pilots, Rbyski (974) discovered several domains including types ofjlights, gliders, and maneuvers. The following folk domain is made up entirely of terms used by glider pilots. MANEUVER 1[\ ,, is a kind of take off land glide turn skid slip crab spiral chandelle sideslip stall basic 8 2. Mixed domains. You may become interested in some domain for which there are only a few folk terms. Yet your observations clearly show that additional things exist which need labels. When this is the case you will want to select appropriate analytic terms to complete the domain. For example, in her study of runners, Northrop (1978) heard people use terms like "runner," "long-distance runner," and "track people." From observation it was clear that the cover term for the domain of people who used the indoor track was "runner." However, the other two folk terms did not account for all the variations in kinds of people who ran. For instance, some people visited the track only on rare occasions and didn't fit either of the categories. Northrop, on the basis of many observations and many hours of running herself, developed a mixed domain to categorize her discoveries. "RUNNER" 1[\ ''is a kind of "long-distance runner" "track people" track team males track team females competent regulars infrequent visitors newcomers amateur regulars 90 MAKING A DOMAIN ANALYSIS 3. Analytic domains. Many of the cultural meanings remain tacit and you must infer them from what people do, what they say, and the artifacts they make and use. When a consistent pattern of cultural behavior emerges and you cannot discover any folk terms to label that behavior, you will need to select your own analytic terms. Consider the following example. A common scene in most museums is a small group of people moving from one display to another. The group is often a family composed of one or more parents and several children. Hanson (1978) wanted to discover the cultural rules for using museums. She stationed herself in a large display room and observed group after group of family members coming and going. She also circulated through the museum taking fieldnotes on the behavior of people looking at the displays. Almost all the conversation she heard had to do with the museum artifacts on display. However, she became interested in the behavior of parents, a topic none of the family groups discussed. She began to observe every aspect of each group's behavior, how parents led the group of children, how they talked to the children, how they moved from one museum display to another, and everything else she could. Soon a number of patterns began to emerge, cultural patterns that suggested several appropriate styles parents could assume in leading their children through a museum. She identified the cover term "parent" and selected analytic terms for the domain she had discovered. PARENT '' ,, is a kind of teacher separatist lecturer tutor tour guide babysitter disciplinarian child neglecter recreation director discussion leader As you begin a domain analysis, keep in mind that you can start with either folk terms or analytic terms. Your goal is to discover the patterns of culture in a particular social situation. The first step is to identify possible domains. We now tum to the steps you can go through to make this kind ofanalysis. STEPS IN MAKING A DOMAIN ANALYSIS Let's go back to your fieldnotes for a moment. You have page after page of description, most of it in your own words, but here and there are folk terms you overheard. The cultural domains will not jump out at you from your fieldnotes. They are embedded in what you have already recorded. Your task is to search through the description for cover terms, included 91 THE DEVELOPMENTAL RESEARCH SEQUENCE terms, and semantic relationships. Once you have found some part of a domain, you can use that as a tool for discovering more. Your fieldnotes are filled with an enormous number of cover terms and included terms. One good way to begin your analysis is to read over your fieldnotes, looking for names for things, including objects, places, people, and the like. Then, you can ask whether there are different kinds of these things. For example, at the beginning of the last step, I presented .some fieldnotes from the first meeting of the grand jury. Looking over those notes, the following possible cover terms which are names for things emerged: 1. kinds ofcourthouses 4. kinds of people 2. kinds ofjurors 5. kinds ofinstructions 3. kinds ofjudges 6. kinds offeelings Another useful way to begin making a domain analysis makes use of the semantic relationship as a starting point. From a growing body of research, it appears that the number of semantic relationships in any culture is quite small, perhaps less than two dozen. In addition, certain semantic relationships appear to be universal. For instance, all cultures make use of what I shall call strict inclusion: "an oak (is a kind of) tree." These remarkable facts make semantic relationships an extremely important tool for ethnographic analysis. We will begin the steps in making a domain analysis with semantic relationships. At the same time, keep in mind that finding cultural domains is both science and art. Children in every society grow up and learn the domains of their culture without even knowing such a thing as a "domain" exists. At a young age they become "participant observers," watching others, listening to th'em, and slowly they learn to classify and code experience in the same way as adults. The steps in domain analysis presented below should not become a substitute for your own intuition and ingenuity. There is another way to think about searching for domains that may be helpful. Perhaps you have seen a picture of a tree in which the artist has hidden several faces or animal figures. When you first look at the picture all you see is a tree. In fact, you might never guess that other figures were hidden among the branches and leaves without someone telling you. Then, knowing hidden faces are present you begin your search. It still appears to you like a tree and nothing more. Then suddenly you "see" a face or animal figure where before you had seen only leaves. Now your search takes on more interest; another one appears, then another. After such discoveries it becomes difficult to view the tree without also seeing the faces hidden in the drawing. Discovering cultural domains works in much the same way. You have already become familiar with your fieldnotes through writing them down. Now you will read them over again, this time searching for hidden domains among the leaves and branches. Once a domain is "discovered" 92 MAKING A DOMAIN ANALYSIS you will find it easier to locate others and soon you will find it difficult to read your notes without seeing domains in every paragraph. Step One: Select a single semantic relationship. In my own research and in working with other ethnographers, I have found the following universal semantic relationships the most useful for beginning an analysis of cultural domains. They are based on a number of important investigations into the universality of such relationships. For each one I will give an example from my study of the Marshall County Grand Jury. RELATIONSHIP 1. Strict inclusion 2. Spatial 3. Cause-effect 4. Rationale 5. Location-for-action 6. Function 7. Means-end 8. Sequence 9. Attribution FORM X is a kind of Y X is a place in Y X is a part of Y X is a result of Y X is a reason for doing Y X is a place for doing Y X is used for Y X is a way to do Y X is a step (stage) in Y X is an attribution (characteristic) of Y EXAMPLE An expert witness (is a kind of) wit- ness. The grand jury room (is a place in) the county courthouse. The jury box (is a part of) the criminal courtroom. Serving on the grand jury (is a result of) being selected. A large number of cases (is a reason for) going rapidly. The grand jury room (is a place for) hearing cases. Witnesses (are used for) bringing evidence. Taking an oath (is a way to) symbolize the sacredness of jury duty. Making jail visits (is a stage in) grand jury activities. Authority (is an attribute of) the at- torney. It is possible to begin with any of these relationships or some other not listed that is important in your particular cultural scene. The two semantic relationships I suggest for making a start in domain analysis are strict inclusion (X is a kind of Y) and means-end (X is a way to Y). The former relationship focuses your attention on nouns, the latter on verbs. For purposes of illustration I will begin the analysis with strict inclusion. Step Two: Prepare a domain analysis worksheet. Some ethnographers underline cover terms or semantic relationships directly in their fieldnotes or write in the margins to identify domains. I have found a separate worksheet a distinct advantage (Figure 11). You will need to go over your fieldnotes many times before you complete your research. By transferring your analysis to another sheet of paper, you will keep your fieldnotes from becoming cluttered with interpretations. A worksheet also helps to visualize the structure of each domain: cover term, included terms, semantic relationship. 93 THE DEVELOPMENTAL RESEARCH SEQUENCE 1. Semantic Relationship: 5fricf Inclu~ion 2. Form: ~ {_is a L,.,d of') Y. 3. Example: An oaK. (i~ a l /S A K.JNb OP ) Structural Questions: Included Terms Semantic Cover Term Relationship > IS A J(tND t)f: ) J Structural questions: FIGURE 11. Domain Analysis Worksheet Each domain analysis worksheet requires that you enter certain information before beginning the search: (1) the semantic relationship selected, (2) a statement of the form in which it is expressed, and (3) an example from your own culture of a sentence that has a cover term, an included term, and the semantic relationship (see Figure 11). The worksheet is divided into empty domains with blank spaces in which you enter the semantic relationship you 94 MAKING A DOMAIN ANALYSIS have selected. Then, both cover term and the included terms will be written in as you identify them from your fieldnotes. Making systematic use of this kind of worksheet will help to uncover tacit domains embedded in the sentences you have written down earlier. Step Three: Select a sample offieldnote entries. To begin with, one need only select a few paragraphs from the fieldnotes. Even shorter samples will do, although you will soon need to move on to the rest of your fieldnotes. Let's consider a selection from fieldnotes taken in a hospital: Each day on the sixth floor of Fairview Hospital begins about eight when they bring breakfast to the patients. Two patients are in each room and the doctors visit about nine in the morning. Many patients feel helpless and they can't control things for themselves like the temperature in the rooms, getting what they want to eat, and getting enough sleep. Someone is always taking their temperature, changing an I. V., or bringing them food. Perhaps the biggest problem expressed by patients is finding privacy. With two to a room one is exposed to the visitors of another patient who may crowd into your room, sit on your bed, and talk loudly. Loss of privacy seems to occur when other patients in the room will talk on the phone, sometimes for hours, will play the television, and will talk with his or her visitors. I observed several ways that patients try to achieve some small degree of privacy vis-a-vis the other patients as well as nurses. Some will pull the curtain that separates the two beds. Others will go for a walk in the hallways. It is possible, at a higher fee, to get a private room. A television lounge sits to the left of the nurses' station and some patients will sit in the lounge to escape the invasion of privacy from visitors to the other patient in their room. Step Four: Search for possible cover terms and included terms that fit the semantic relationship. This search involves reading, but reading in a particular manner. Instead of reading the meaning of sentences and focusing on their content, the ethnographer reads the fieldnotes with an eye for terms that might fit the semantic relationship. It means reading with a question in mind: "Which terms could be a kind of something?" or "Could there be different kinds of those?" Let's review the example above from a study of patients in a hospital, asking these questions. The following terms emerge as possible parts of one domain. Included Terms .fiNitnq privac.y corrfrollinq iem(J!ratCJrl!. 9efft'rl9 s /~ p Semantic Relationship ) is a k.in.J ~f. ) Cover Term prohlem 95 THE DEVELOPMENTAL RESEARCH SEQUENCE Most of the time, especially when using small samples from your fieldnotes, only two or three included terms can be found for any domain. Indeed, sometimes only a single included term can be found. The number ofincluded terms should not concern you. Your goal at this step is merely to identify cultural domains. Once you have identified the three basic elements, as in the example above, you can search for additional domains. Let's look at another one from the fieldnotes above, still using the same semantic relationship. Included Terms Semantic Relationship Cover Term nurse aa+ient ' cJoci-or > i~ a kllcl o.P ) /li!rson ' visifor In this example we have taken a very brief description to use in our domain analysis. Our goal was to discover one or more domains using a single semantic relationship. Your task is much larger: you will need to go through all your fieldnotes with a single semantic relationship in mind. As you identify one domain, then move on to others, you will undoubtedly come across additional included terms. Record as many as you can find, but remember that your major goal is to compile a list of as many domains as possible. Step Five: Repeat the search for domains using a different semantic relationship. For some of the semantic relationships I have identified you will find many domains; for others there will be relatively few. Let's look at one more example from the data on hospital patients, thistime using the relationship of means-end (see page 97). Some investigators find it useful to prepare their domain analysis worksheets on 4 x 6 cards, with a single domain for each card. As the list of included terms grows, it can be extended on the back of the card. As the stack of cards grows, the cards can be sorted easily into different piles and arranged to suit different purposes in analysis. Later, when the researcher begins writing up his or her ethnography, these cards become the source of organizing the description. Step Six: Make a list ofall identified domains. The goal ofdomain analysis is twofold. First, you are trying to identify cultural categories; second, you 96 MAKING A DOMAIN ANALYSIS 1. Semantic relationship: .....!..:.rn~.u:;.~!...n~.:r.::-~te.~n~d__________ 2. Form: Y. (i~ a ~~Jay to) Y 3. Example: Reviewing f1cfre<;; U'1 0. wo.y -to) sivdy Included Terms Semantic Relationship Cover Term pull til~ cvr'fo.in go 6:J I. V. lou11e1iZ (i~ a wayto ) , ----=;.:...==::.......L:..:~~:__ I > 7'_Er-der pr,"va~ t"""om want to gain an overview of the cultural scene you are studying. At first you may feel that there are an almost infinite number of cultural domains, that your task is endless. However, this is not the case. Beginning ethnographers who have carried out four or five hours of observation usually discover between twenty-five and two hundred cultural domains. It is not necessary to be completely exhaustive. With several dozen domains which represent most of the semantic relationships, you can achieve a good overview of the cultural scene. Here is an example of a domain list from Hanson's study of parents and children in a museum (1978): 1. X is a kind of Y kinds of groups kinds of families kinds of attitudes kinds of postures kinds of relationships kinds of explanations kinds of questions kids ask 2. X is a way to Y ways to ask questions ways to compare things ways to describe museum artifacts ways parents try to teach children ways kids get parents' attention 97 THE DEVELOPMENTAL RESEARCH SEQUENCE ways to listen ways kids teach each other ways to have fun ways to get parents to hurry up ways to dress ways to react to other visitors ways to touch people ways to ignore parents ways kids act cool 3. X is a part of Y parts of an exhibit parts of the museum 4. X is a reason for Y reasons for getting mad reasons to move on to next exhibit reasons to be bored reasons for being at the museum 5. X is a stage in Y stages in moving through the area stages in looking at each exhibit 6. X is used for Y things to do with your hands things to do with your feet Although this list is incomplete, it gives a general idea about possible areas for further research. It is a beginning overview of the social situation common in museums. In most published ethnographic studies, the author does not provide a complete list of cultural domains. Rather, most ethnographers select from the larger list to focus on several related domains in the final description. For example, in his study of flea markets, Maisel (1974) discusses a limited number of domains including (1) kinds of goods, (2) reasons people go to flea markets, (3) kinds of flea market action, and (4) kinds of myths. In the following steps we will discuss how to select domains for more intensive study, but any selection is premature if you have not first developed a detailed list of cultural domains. In this step we have examined the nature of ethnographic analysis and the procedures for discovering cultural domains. A cultural·domain is an important unit that exists in every culture. It is a category of cultural meaning that includes other smaller categories. Domain analysis, when doing participant observation, includes six interrelated steps: 1. Selecting a single semantic relationship. 98 MAKING A DOMAIN ANALYSIS 2. Preparing a domain analysis worksheet. 3. Selecting a sample ot fieldnote entries. 4. Searching for possible cover terms and included terms that appropriately fit the semantic relationship. 5. -Repeating the search with other semantic relationships. 6. Making a list of all identified domains. Domain analysis is not a once-and-for-all procedure. It must be repeated as new data are collected through participant observation. Every few weeks throughout a research project, the ethnographer will want to use these procedures to find new domains. Tasks 5.1 Conduct a thorough domain analysis following the steps presented In this step. Base your analysis on all your expanded fieldnotes collected to date. 5.2 Make a summary list of all domains identified through your analysis and review It to ascertain possible domains for further research. 5.3 Conduct a period of participant observation In which you make additional descriptive observations. 99 100 OBJECTIVES 1. To select a tentative focus for participant observation. 2. To learn how structural questions lead to focused observa- tions. 3. To learn to make focused observations. 4. To conduct a period of participant observation in which you add focused observations to your activities. Let us review briefly where the Developmental Research Sequence has brought us. We began with three preparatory steps: (1) Selecting a Social Situation; (2) Doing Participant Observation; and, (3) Making an Ethnographic Record. With Step Three you had made a selection and actually started your fieldwork. Step Four examined strategies for (4) Making Descriptive Observations. Using the fieldnotes you had collected, we went on to begin ethnographic analysis by (5) Making a Domain Analysis, which resulted in a broad overview of the cultural scene with a long list of cultural domains. Mter making another trip to the field and taking more fieldnotes, you will probably be able to add to this list. Depending on the amount of time spent doing participant observation and making your analysis, you have probably become keenly aware of what I shall call cultural complexity, the fact that even the simplest social situation is imbued with a large number of cultural meanings. Take, for example, a flea market. Vendors come to the market early in the morning, set up their stalls and tables, display their goods, and then wait for customers. The flea market lasts for five or six hours, then people leave. On the surface it looks like a simple social situation. But, as Maisel (1974) discovered, the phenomenon of a flea market is culturally complex. Mter interviews with more than seventy persons, many hours of observations, and after five years of participating in flea markets, he had not come to a complete understanding of this cultural scene. In his ethnographic report, Maisel chose to emphasize data related to "the action" that occurs at flea markets. Like_all ethnographers, you will discover that cultural complexity makes it difficult to describe a cultural scene in a completely thorough manner. An exhaustive ethnography, even for a rather limited cultural scene, would take years of intensive research. All ethnographers, whether studying the MAKING FOCUSED OBSERVATIONS total way of life in an Eskimo community or a Bushmen band, or investigating a limited cultural scene in a large city, must limit their investigation in some way. Some aspects of the culture will have to be studied more exhaustively than others. In this step I want to discuss how to limit the scope of your ethnography while maintaining a holistic viewpoint. SELECTING AN ETHNOGRAPHIC FOCUS When Maisel (1974) decided to study "the action" at flea markets, he selected an ethnographic focus. A focus refers to a single cultural domain or a few related domains and the relationships of such domains to the rest of the cultural scene. At first it is difficult to know which domains will cluster together in such a way as to provide an ethnographic focus. You will have to make your selection tentative, beginning with a single cultural domain or several that appear to be related. As your research progresses over the next few periods ofinvestigation, you may discard or refine this original focus. Whether to select an ethnographic focus or not is a decision each investigator must make. You can either carry out a surface investigation, identifying and partially studying as many cultural domains as possible, or you can select an ethnographic focus and conduct an in-depth investigation. If you decide on this second strategy, you will obviously have to neglect many important features of the cultural scene. After spending many months making a surface investigation, some investigators will then focus their research after making one or two preliminary reports. Others will decide ahead oftime on a specific problem for study, making the choice for an in-depth investigation before the first trip to the field. For example, Walum (1974) decided beforehand that her ethnographic focus in observing people going through doors on a college campus would be on male-female relationships. This same project could have been done with an alternative ethnographic focus such as the ways people communicate nonverbally when going through doors. Ethnographers have long debated the advantages of in-depth and surface strategies. Those who advocate the in-depth strategy argue that cultural meaning is complex and if we only skim the surface we will never know how informants really understand things. It is better, they say, to study a single domain intensively than many domains superficially. Those who advocate studying the surface of cultural meanings argue that we need to see a culture or cultural scene in holistic terms. It is the relationships among domains that are important; then later, if time allows, we can come back and examine each domain in exhaustive detail. In actual practice, most ethnographers adopt a compromise. They study a few selected domains (an ethnographic focus) in-depth, while still attempting to gain a surface understanding of the cultural scene as a whole. In order to accomplish this, we must adopt strategies for both in-depth analysis and a 101 THE DEVELOPMENTAL RESEARCH SEQUENCE more holistic, surface analysis. The steps in the D.R.S. Method are designed to keep a balanced tension between these two strategies. In the first five steps you were going in the direction of a broad, surface investigation. In the next four steps (including this one) you will shift to learning the skills needed to make an in-depth investigation. Then, in the last three steps we will again shift back to a broader perspective, trying to see how the ethnographic focus you select is related to the rest ofthe cultural scene. Those who have limited time or different goals may use this book effectively and go immediately to Step Ten: Making a Theme Analysis. These two different emphases throughout the twelve steps of the D.R.S. Method are shown in Figure 12. General Cultural Domains Before you can make a valid selection for your ethnographic focus, you must first identify a wide range of possibilities. All ethnographic problem solving begins by identifying the problem ("I must narrow my investigation"), identifying the cause ("Culture is complex"), and then listing a large number ofpossible solutions ("a long list of cultural domains"). If you have only identified ten or fifteen domains in your cultural scene, you are not ready to select a focus. You must go back to your fieldnotes or make more observations to identify many more cultural domains. One aid in expanding your list of cultural domains comes from considering what I call certain "general cultural domains," categories of cultural meaning that occur in almost every social situation. They are stated in such general terms that they can help you think ofspecific domains to look for in your fieldnotes. Each domain is still stated with a cover term and semantic relationship; the included terms must be discovered from your particular cultural scene. Many of these general cultural domains are based on the nine dimensions of social situations presented earlier: space, object, act, activity, event, time, actor, goal,feeling. I will list some general domains but you will undoubtedly be able to think of more. 1. Strict inclusion: X is a kind of Y kinds ofacts kinds of places kinds of objects kinds ofactivities kinds of relationships 2. Spatial: X is a part of Y parts ofactivities parts of places parts ofevents parts ofobjects 102 kinds oftime kinds ofactors kinds offeelings kinds ofgoals MAKING FOCUSED OBSERVATIONS FIGURE 12. Focus In Ethnographic Research I I I I - •I I I I !I I I I ~ I I -1- -- 12. 11. I Writing the ethnography +Taking a cultural inventory ~Making a theme analysis ~ 9. Making a componential analysis 8. Making selective observations ~7. Making a taxonomic analysis 6. Making focused observations ~ / \ 5. Making a domain analysis ~ / 4. Making descriptive observations ~3. Making an ethnographic record +2. Doing participant observation 1. Selecting a social situation / / / / / / / / +I I I ~ I - I--.J. -- \ \ \ \ The D.R.S. steps begin with a wide focus, surveying many possible social situations. When one is selected, the research includes the entire social situation from Steps 3 through 12. However, there is a dual focus, one narrow, the other broad and holistic. The ethnographer continues to use the skills learned in Steps 4 and 5 while at the same time focusing observations on selected cultural domains. Toward the end of the project the focus expands again to make a holistic description of the cultural scene. 103 THE DEVELOPMENTAL RESEARCH.SEQUENCE 3. Cause-effect: X is a result of Y results ofactivities results ofacts results ofevents results offeelings 4. Rationale: X is a reasonfor doing Y reasons for actions reasons for carrying out activities reasons for staging events reasons for feelings reasons for using objects reasons for seeking goals reasons for arranging space 5. Location for action: X is a placefor doing Y places for activities places where people act places where events are held places for objects places for seeking goals 6. Function: X is usedfor Y uses for objects uses for events uses for acts uses for activities uses for feelings uses for places 7. Means-end: Xis a way to do Y ways to organize space ways to act ways to carry out activities ways to stage events ways to seek goals ways to become actors ways to feel 8. Sequence: X is a step in Y steps in achieving goals steps in an act stages in an event stages in an activity stages in becoming an actor 104 MAKING FOCUSED OBSERVATIONS 9. Attribution: X is an attribute of Y (characteristic) characteristics of objects characteristics ofplaces characteristics oftime characteristics ofactors characteristics ofactivities In making use of these general cultural domains, you will have to replace the general cover terms such as "object" and "actor" with specific types, each of which will have many included terms. For example, in my study of the grand jury, I used the general domain "kinds of actors" as a guide to focusing my attention on domains of this sort. Rather than identifying all the people involved in the grand jury under this domain, I identified several domains. These included (1) kinds of witnesses, (2) kinds of grand jurors, and (3) kinds of officials. The general domain thus led me to three culturally specific domains. Once you have used these general domains to enlarge your list ofcultural domains, you are ready to consider selecting a focus. Criteria for Selecting an Ethnographic Focus 1. Personal Interest. If you are a beginning ethnographer and your goal is primarily to learn to do participant observation, almost any domain or cluster of domains can become your focus. Look over the domains you have identified and ask yourself, "Which ones look most interesting?" Perhaps you have done previous research or read an article that will suggest something of interest. If you select a domain for more intensive study and discover it offers few possibilities, you can discard it and move on to another you find interesting. 2. Suggestions by Informants. Sometimes the people you are observing will make suggestions about things they feel are important. You can then take their advice as the basis for selecting an ethnographic focus. In our study of a college bar (Spradley and Mann 1975), one of the waitresses suggested, "If you really want to understand Brady's Bar, you should study the problems waitresses have with bartenders." This led to a research focus on domains like "kinds of bartenders," "ways bartenders hassle waitresses," and "ways to get along with bartenders." If you listen to what people say, they often drop hints as to what they feel is important in their worlds. A man standing in line at a bank may mutter, "Every time I change to a faster line, it slows up and I have to wait longer." This might give you a clue that studying domains like "ways to choose a line" and "reasons for changing lines" might be interesting. Sometimes an informant will refer to something so often that it stands out as important. For example, the prosecuting attorney on the grand jury would constantly remind the jurors that ''we have lots of cases, we must hurry today.'' This emphasis on speeding up the process led 105 THE DEVELOPMENTAL RESEARCH SEQUENCE me to several domains including "ways the attorney speeds things up," "ways to keep jurors from asking questions," "ways to hurry witnesses," and "things that slow down the process." If you develop a close relationship with anyone in the social situation you are studying you might ask them, "What do you feel is most important for me to find out about?" 3. Theoretical Interest. Some cultural domains relate well to social science theories. Let's say, for example, that you are interested in some theory of social organization as it applies to schools. You begin observing in a third-grade class and identify many domains. Several of these will be specifically related to social organization, including such things as "kinds of kids," "kinds ofteachers," and "kinds of groups." If you are interested in the way people manage privacy in public places, you could focus on domains such as "kinds of intrusions," "ways to avoid people," and "ways to appear inconspicuous." You may have selected a particular social situation on the basis of some theoretical interest. Now, as you look for an ethnographic focus you can use that interest to narrow your research. 4. Strategic Ethnography. In an earlier chapter I discussed ways in which ethnography can be carried out in the service of human needs. I listed several major problem areas in our own culture and suggested these could help guide the ethnographer in selecting a cultural scene for research. These same criteria can guide you now in selecting a focus for research in a particular cultural scene. For example, I began studying a city jail (Spradley 1970) because of reports from informants that it was degrading and actually violated the rights of prisoners. Once into the study I selected "kinds of inmates," and "parts of the bucket" to explore more fully what the prisoners experienced throughout the jail. Some domains in a culture offer special opportunities to carry out strategic ethnography. 5. Organizing Domains. Sometimes you will discover a large domain that seems to organize most of the cultural meaning of a particular scene. Somehow, it pulls together the relationships among many other domains. For example, after many months of listening to tramps talk about life in the Seattle City Jail (the bucket), I saw that one domain seemed to tie all the information together. I called it "stages in making the bucket" and it became an important ethnographic focus. I have found from experience and reviewing the work of hundreds of ethnographers that domains based on sequence relationships frequently help to organize a cultural scene. Let's say you are observing shoppers in a supermarket. As you watch them come in the door, you take a basket and follow them throughout the store and observe them leaving. Now, there are hundreds of domains in this cultural scene-kinds of food, ways to select, patterns of movement, places in the store, and ways customers interact to 106 MAKING FOCUSED OBSERVATIONS name but a few. You could, however, show the cultural scene in a holistic manner by focusing on "stages in shopping." This domain would identify stages like the following: Stage 1: entering the store Stage 2: selecting a shopping cart Stage 3: choosing a direction or route Stage 4: picking out meat Stage 5: getting dairy products Stage 6: buying produce Stage 7: selecting a check-out line Stage 8: checking out Stage 9: transporting groceries Stage 10: leaving the store Within this large organizing domain, you might still want to focus your research even more specifically. For example, you might find that most of the interaction between customers and employees occurs at the check-out stand. You might want to focus on two related cultural domains "kinds of customer-employee relationships" and "kinds of check-out conflicts." Selecting an organizing domain for your ethnographic focus can be of enormous help when you finally reach the point of writing your ethnography. The domain can become the major subpoints in your paper. FOCUSED OBSERVATIONS Once you have selected an ethnographic focus you are ready to go back to your social situation and add focused observations to your repertoire of fieldwork activities. Although focused observations will increasingly take up a major part of your time, they will never occupy all the time spent during a period of participant observation. Figure 13 shows the relationship of observation time over the course of your research to the three kinds of obser- vation. Focused observations are based on the second type of ethnographic question, one I call a structural question. A structural question makes use of the semantic relationship of a domain with the cover term. Listed below are several domains I have used in previous examples along with the appropriate structural question: DOMAIN stages in shopping kinds of witnesses STRUCTURAL QUESTION What are all the stages in shopping? What are all the kinds ofwitnesses? 107 THE DEVELOPMENTAL RESEARCH SEQUENCE reasons for changing lines ways to hurry witnesses parts of the bucket causes of conflict What are all the reasons people change lines? What are all the ways to hurry wit- nesses? What are all the parts of the bucket? What are all the causes of conflict? Let's take a specific example of how one might use structural questions in research. Sugarman spent two months in the summer of 1968 as a full-time z 0 ~ -;; <( c: > "' a: ~ w "' til c. co 2 0 "' 1c: z .g <( D. <0 u~ "' 1-.. 50.0 a:0 <( "' D. c: a:~ <0 0 :2 u.. ... zc: 0 "'c. 1-en <( "' a:E <( i= D. w a:D. o~---L----~~~~~~~ 0 2 3 4 5 6 7 8 9 10 11 Sequence of Observation Periods The amount of time spent making observations during your research project can be divided in terms of the kind of observation. The first two periods in the D.R.S. process are spent preparing for research. Then begin three periods of descriptive observation. Beginning with this step you will phase in focused observation, slackening but not eliminating descriptive ones. The seventh period will usher in selective observation. All continue at the same time. FIGURE 13. The Relationship of Observation Time to the Three Kinds of Observation 108 MAKING FOCUSED OBSERVATIONS participant observer in a drug rehabilitation center. In his ethnography Daytop Village: A Therapeutic Community (1974), he describes many domains in the culture of this community. One domain he focused on was called "kinds of social roles" in the encounter group. Once having identified this as a domain, he could carry out focused observation with the structural question in mind: "What are all the social roles people play in the encounter group?" By asking this question over and over again during encounter-group sessions, he discovered the following included terms that made up this domain. The result was an analytic domain, one made up of terms created by the investigator to describe the cultural rules for behavior in the encounter group. Here are the roles Sugarman identified: 1. chairman 6. reflector 2. prosecutor 7. irritant 3. witness 8. therapist 4. identifier 9. patch-up artist 5. preacher The major feature of structural questions is that they are repeatable. You will need to ask them over and over again. One of the best ways to avoid shallow ethnographic research is to formulate structural questions carefully, then make focused observations that are based entirely on a single structural question. Sugarman, for example, could sit through many hours of encounter group at Daytop Village asking, "Are there any other roles these group members are playing?" Each new role observed is another answer to the structural question. Consider the way structural questions can lead to focused observations in another setting. Tolzmann (1978) set out to study interaction among strangers in an urban arcade. The arcade was indoors, and it had benches on which people could sit. Several passageways led away from the arcade: one to a large hotel, another to a parking ramp, and another to a downtown street. Many people walked through the arcade to the parking ramp, but others sat on the benches, wandered through the small stores that opened on the arcade, or simply loitered in this general area. At first, through descriptive observations Tolzmann described this general pattern of activity, trying to find some specific areas for an ethnographic focus. Through domain analysis she identified at least the following domains: 1. uses of the arcade 2. kinds of danger signals in the arcade 3. ways to manage danger 4. kinds of people in the arcade With these domains in mind she formulated structural questions and 109 THE DEVELOPMENTAL RESEARCH SEQUENCE returned to the arcade to make focused observations. "What are all the uses of the arcade?" led to discovering the following cultural patterns: shop, wait, getfrom outside, use restroom, eat, talk, use telephone, walk through, and hustle. A number of people, including elderly women, used the arcade as a place to go, a kind of "home away from home." These "regulars" recognized that the arcade held certain dangers, and knowing the danger signals was one way they could cope with the dangers of this impersonal urban place. One evidence that dangers existed was the fact that a uniformed guard patrolled the passageways and the arcade itself. "What are all the danger signals in the arcade?" became an important structural question Tolzmann used to make focused observations. Instead of trying to watch everything that went on in the arcade, she was able to focus on things that were clear danger signals to the arcade's regular inhabitants. This domain included such things as crowdedness, emptiness, absence of the guard, people sitting too close, people talking too loud, and those times when all shops closed. It is possible to make focused observations on several domains at the same time. Tolzmann, for example, could watch for danger signals, ways people manage danger, and the uses of the arcade all at the same time. It is a good idea to prepare five or six structural questions before going on to make focused observations. With these in mind, you can take up an observation post and look for the answers to your questions. Remember, your goal is not to find a single answer to a question, such as a single danger signal or way to deal with danger. Rather, you want to ask the question over and over and find as many answers as you can. Let's take one more example of making focused observations. Walum (1974), in her study of male-female encounters at doors on a college campus, discovered numerous cultural domains. At one time in the past it was widely accepted that males could show their courtesy by opening doors for females. With changing definitions of equality, this door ceremony has begun to change. But, as Walum discovered, the change has not occurred uniformly among college students and different patterns emerged from her observations. She created an analytic domain, "kinds of door openers," and began to make focused observations to discover the patterns that existed. "What are all the different kinds of door openers?" She discovered the following: 1. The confused. In this situation, neither male nor female knows what to do and often stop and bump into each other. 2. The tester. This person opens the door for females, but asks questions like, "Are you a liberated woman?" Or a woman will ask, "Aren't you going to open the door?" 3. The humanitarian. This person will try to be sensitive to the needs of the situation, offering to open the door or letting the other open it. 4. The defender. This person defends the status quo. If female, she waits 110 MAKING FOCUSED OBSERVATIONS until a male opens the door. If, male, he rushes forward to open it and prevent a female from usurping his right. 5. The rebel. This person does exactly the opposite of the defender. This pattern is represented by males who refuse to open doors and women who refuse to allow males to open doors. Here are four simple suggestions that may help you plan for making focused observations: 1. List the domains you have tentatively selected for focused observations. 2. Write out the structural questions to ask yourself as you observe. 3. Identify observation posts that would give you the best opportunity to make your focused observations. 4. Identify activities in which you might participate to carry out your focused observations. In this step we have examined ways to select an ethnographic focus and then how to carry out observations to study this smaller area of social behavior. In addition to narrowing the scope of your research, you will be able to discover the structure of a particular cultural scene. Every scene is made up of numerous cultural domains, and every domain has many smaller categories included in them. Focused observation leads to discovering both the larger and smaller categories that make up a cultural scene. Tasks 6.1 Enlarge your list of cultural domains by making use ofthe general cultural domains presented In this step. 6.2 Using this list, select a tentative ethnographic focus of one or more cultural domains. 6.3 Conduct a focused observation In the field after you have made careful plans for that observation. 111 112 OBJECTIVES 1. To understand how taxonomies organize cultural domains. 2. To learn how to make a taxonomic analysis. 3. To construct a taxonomy for one or more domains by following the steps for doing taxonomic analysis. The ethnographer begins an in-depth investigation by selecting several cultural domains for careful study. The first goal is to discover as many members ofa domain as possible. It means finding out as many different kinds of witnesses as appear before the grand jury or discovering as many stages in shopping as possible. Through carefully focused observations the ethnographer learns to make explicit those distinctions people are making in everyday life. Inthis stepwe wantto go evendeeperinourinvestigationof cultural domains by finding out how they are organized. At first a domain looks like a large box filled with smaller categories of behavior. On closer examination, though, you will discover that many times the contents of this "box" are systematically organized. You may even discover that the domain you have examined is part of a much larger domain. Cultural meaning arises, in part, from the way things are organized, the way they are related to one another. This organization can be represented by means of a taxonomy. TAXONOMY Like a cultural domain, a taxonomy is a set of categories organized on the basis of a single semantic relationship. The major difference between the two is that a taxonomy shows more of the relationships among the things inside the cultural domain. Let's take a simple example. I stop at a drugstore to buy a magazine, and without thinking I make use of the cultural domain "kinds of magazines." Looking across the rack I see Saturday Review, Harpers, Popular Mechanics, T.V. Guide, Superman Comics, Batman, and Cosmopolitan. I'm not interested in comics; I don't want a woman's magazine so I skip over Better Homes and Gardens. I want to buy Time, a newsmagazine. Then I spot U.S. News and World Report and know that I'm close. There, hidden from view behind Newsweek is the last MAKING A TAXONOMIC ANALYSIS copy of Time. I pick it up, take it to the check-out counter, and pay for it before leaving the store. Now, all these magazines are members of the domain "kinds of magazines," but within that domain I have other subcategories for organizing it in more detail. We can show this difference in the following diagram: MAGAZINES Practical magazines - - - - - Popular Mechanics T.V. guides - - - - - - - T.V. Guide Comics ..c::::=::::::=Superman Comics Batman Time News magazines· Newsweek U.S. News & World Report A taxonomy, then, differs from a domain in only one respect: it shows the relationships among all the included terms in a domain. A taxonomy reveals subsets and the way they are related to the whole. Consider another example of a taxonomy, this time from an ethnography of tuna fishermen who work out of San Diego, California. Orbach, an anthropologist, describes the culture of this group in his book Hunters, Seamen, and Entrepreneurs (1977). One of the first things he had to learn through participant observation was the cultural meaning ofthe ship used for fishing. Orbach identifies a large cultural domain that includes nearly thirty different spaces or parts of a tunaboat identified as follows: the stack skipper's cabin seine net skiff main winch deck hatch shark slide brailing booms cabins galley netpile anchor winches rail-mounted winch below on deck up top platform well deck upper engine room the bow main deckhouse main working deck bridge crow's nest shaft alley main engine room mast speedboat deck deck 113 .....FIGURE14.TaxonomyofPartsofaTunaboat ~ SHAFTALLEY MAINENG,INEROOM Craw'snest MAST Platform UPTOPSpeedboatdeck (upperdeck) Thestack Bridge Skipper'scabin Seinenet Netpile PARTS Skiff OFAMainwinch TUNABOATONDECK Deckhatch DECK (middledeck) Mainworkingdeck Sharkslide Brailingbooms Cabins Maindeckhouse Galley Anchorwinches Thebow Rail-mountedwinch BELOWWelldeck (lowerdeck)Upperengineroom All these terms are included in the domain by a single semantic relationship: X is a part of Y. Each term represents a part of the tunaboat. However, this listing does not show us that the anchor winch is part of the bow, or any of the other internal relationships of the domain. From Orbach's description it is possible to identify many such relationships and construct a taxonomy to show how the domain is organized (Figure 14). Although not exhaustive, this taxonomy does show that numerous relationships occur within the domain. This taxonomy reveals an important feature of all taxonomies: they have different levels. At a minimum, with a cover term and included terms, a taxonomy has two levels as in this example: KINDS OF OBSERVATION Descriptive Focused Selective observation observation observation The taxonomy "parts ofa tunaboat" has five different levels, from the top to the most specific terms at the bottom. Like domains, taxonomies can be constructed from folk terms, analytic terms, or a mixture of each. In Sugarman's study of a drug rehabilitation community, he observed many different activities intended to punish or reward members and lumped these together into a cultural domain called "kinds of sanctions." This was not a folk term and neither were the two major subcategories in the taxonomy: positive sanctions and negative sanctions. However, most of the other terms were ones used by informants. They are shown in the following mixed taxonomy (Sugarman 1974). Sanctions 1. Positive Sanctions 1.1. getting privileges 1.11. possession of clothing 1.12. possession of personal item 1.13. permission to grow sideburns 1.14. permission to go out 1.15. permission to read 1.2 getting promotion 2. Negative Sanctions 2.1. getting a pull-up 2.2. getting a haircut 2.3. having to wear a sign 2.4. carrying a symbol 2.5. getting your head shaved 115 THE DEVELOPMENTAL RESEARCH SEQUENCE TAXONOMIC ANALYSIS In Step Five, we defined ethnographic analysis as a search for the parts of a culture, the relationships among the parts, and their relationships to the whole. From the cultural scene as a whole we moved to identifying basic parts of a culture (domains) and the smaller units that make up these domains (cover terms and included terms). Now we are ready to search for the relationships among these smaller units, the included terms in the domain. Later we will examine these relationships in even greater detail through componential analysis. Then we will be ready to move back tc studying the relationship of domains to the whole culture or cultural scene. The experienced ethnographer often combines domain analysis am taxonomic analysis into a single process because the latter is an extension o_ domain analysis. But, in order to do them, it is best to treat them separately. By following the procedures outlined below you will find it possible to make a rigorous analysis of any domain in a cultural scene. Step One: Select a domain for taxonomic analysis. Begin with a domain for which you have the most information. You will undoubtedly discover additional included terms as you make your analysis, but the more you have to begin with, the easier the analysis. For purposes of illustration, let's take the ten stages presented earlier for shopping in a supermarket: Stage 1: Stage 2: Stage 3: Stage 4: Stage 5: Stage 6: Stage 7: Stage 8: Stage 9: Stage 10: entering the store selecting a shopping cart choosing a direction or route picking out meat getting dairy products buying produce selecting a check-out line checking out transporting groceries leaving the store This list represents a preliminary one that taxonomic analysis will help to expand and revise. Step Two: Look for similarities based on the same semantic relationship. At this point in the example, we have identified only a single set of terms that are at the same level in the taxonomy. Now we want to know if we can usefully divide these terms into two or more subsets. Looking for similarities is best done with a question that asks: ''Are any of these similar because they can go together as a single larger stage?" Looking over the above list, it is easy to see that Stages 4, 5, and 6 might be considered similar, since they are all steps in "selecting groceries." In fact, once this 116 similarity is recognized, it helps to resolve a problem. Although most people follow the order of picking out meat, then dairy products, then produce, not everyone follows it. Some people actually go through the store in the opposite direction. The order of the ten stages represented what most people do. It also leaves out many smaller items such as the bakery or health foods. It now begins to look like grouping these three into a single stage would fit the observations better: Stage 4: Selecting Groceries Stage 4.1 : picking out meat Stage 4.2: getting dairy products Stage 4.3: buying frozen goods Stage 4.4: selecting health foods Stage 4.5: buying produce You can now go back to the supermarket and begin watching to see. if there are any other stages in this larger subcategory of selecting groceries. Although you have identified five substages, you will need to make a note in your final ethnography that people do not always follow that order. As you look over the original list of stages, you recall hearing someone say to a friend, "I'm going to check out now." They were some distance from the long lines at the check-out counters and you watched them select a line, wait in line, and then go through the process of checking out. You now think it would match your observations better to put Stage 7, selecting a check-out line, and Stage 8, checking out, together into a single stage. Once you make that decision, other things come to mind and you now create a new Stage 5 that looks like this: Stage 5: Checking Out Stage 5.1: selecting a line Stage 5.2: waiting in line Stage 5.3: unloading the cart Stage 5.4: paying the bill Stage 5.5: leaving the check-out counter By looking for similarities you will do more than regroup members of a domain. Often it leads to discovering more cultural categories and new insights into the cultural scene you are studying. Step Three: Look for additional included terms. You will recall that you discovered the included terms in a domain by asking a structural question using the cover term. So, for example, for the domain kinds ofwitnesses one merely asks, "What are all the different kinds of witnesses?" Or, in studying "stages in shopping" at a supermarket, one asks, "What are all the stages in shopping?'' 117 THE DEVELOPMENTAL RESEARCH SEQUENCE Now, in order to discover additional included terms you will need to apply a structural question to each included term. Take the stages in shopping, as revised, and note the numerous structural questions we can ask. "Are there different stages of entering the store?" "Are there different stages in selecting a shopping cart?" "Are there different stages in checking out?" "Are there different stages in paying the bill?" It should be clear that each question will receive an affirmative answer, and you could easily supply many of the answers. Let's look at another example. In Hanson's study (1978) of parents and children in a museum mentioned earlier, it was relatively easy to identify "the teacher" as one kind of parent. This type of person, whether mother or father, was constantly instructing the children as they moved from one display to another. It was clear that the teacher was a kind of parent. But the structural question for the domain ("What are all the kinds of parents?") could also be used for this particular type ("What are all the kinds of teachers?"). Using this question in focused observations, Hanson discovered the following types of teachers: Kinds of Parents 1. The Teacher 1.1 the knowledge sharer 1.2 the lecturer 1.3 the tutor 1.4 the question-answerer 1.5 the discussion leader 2. etc. You will find that using structural questions in this way is one of the most powerful devices for expanding your observations of ethnographic detail. It will keep you from overlooking much important information. Step Four: Search for larger, more inclusive domains that might include as a subset the domain you are analyzing. Imagine that you set out to study the lives of patients in a large state mental hospital as Goffman did (1961). As a participant observer you spend a great deal of time with patients, informally taking part in what goes on. After a few weeks you notice that many patients collect things from wastebaskets and garbage boxes. Some patients acquire numerous possessions. in this manner, a practice frowned upon by the staff but seldom forbidden. You identify a cultural domain called "kinds of scavenging," which has at least the following included terms: 1. searching through refuse dumps 2. looking for newspapers in wastebaskets 118 3. examining wooden storage boxes 4. searching ashtrays for usable butts Now you begin to make a taxonomic analysis and search for some larger domain that might include scavenging as a subset. It strikes you that there are numerous illegitimate ways to get what one desires, ways to get around the structure of rules in the institution, so you formulate a cover term for a larger domain: "working the system." This domain includes scavenging, food-getting, social association with outsiders, obtaining a workable assignment, and even hospitalization itself. Like scavenging, each of these categories has subcategories included in them, but you still can ask whether "working the system" is part of a larger domain. GotTman (1961) identified a larger analytic domain which he called "secondary adjustments," the things patients did to get by in a hospital. He had two general categories: using make-dos and working the system. One can begin to search for larger, more inclusive domains by asking a structural question in reverse: "Is this domain (kinds of trees) a kind of something else?" or "Is this domain (stages in shopping) a stage in something else?" Reviewing the "general domains" presented in the last chapter can give some clues to larger, more inclusive domains. Step Five: Construct a tentative taxonomy. A taxonomy can be represented in several ways: a box diagram, a set of lines and nodes, or an outline. Figure 15 shows these three methods of representation. Step Six: Make focused observations to check out your analysis. Any taxonomic analysis will lead to new observations in the field. Let's say you are studying the stages in shopping in a supermarket. Now that you have grouped several activities under "Stage 5: Checking Out," you need to go back and look at the entire sequence of checking out more carefully. Are there any subparts you missed? You have also asked structural questions about each of the stages which can lead to new observations. For instance, the first stage was "entering the store." When you asked yourself, "Are there different stages in entering a supermarket?" you realized you had overlooked this entire area of activity. You assumed that people simply entered the store, but now you're not so sure. During your next visit to the store you discover that entering can be divided into five stages, each quite complex and each part of the overall cultural pattern. Your taxonomic analysis thus leads back to making more focused observations. Step Seven: Construct a completed taxonomy. At some point it becomes necessary to stop collecting more data and stop analyzing a taxonomy, accepting it as relatively complete. It is well to recognize that taxonomies always approximate the cultural patterns you have observed. There will be 119 THE DEVELOPMENTAL RESEARCH SEQUENCE 1. BOX DIAGRAM Cover Term A B c 1 2 3 a b 2. LINES AND NODES Cover Term A ~1 2 3 1\a b :3. OUTLINE Cover Term A. B. c. D. 1. 2. 3. 1. 2. 3. FIGURE 15. Types of Taxonomic Diagrams 120 B a. b. D 1 2 3 c D ~2 3 exceptions which you will have to note in your final ethnographic description. Even when you have worked out a complete folk taxonomy, one elicited from informants, it will only approximate the cultural knowledge of these informants. More important, you can go on to make selected observations and make a componential analysis even though your taxonomy is incomplete in some way. As stated earlier, ethnography is both science and art. We seek to discover the cultural patterns people use to make sense out of their worlds. At the same time we recognize that every ethnographer solves problems in ways that go beyond the data or on the basis of insufficient data. Construct a taxonomy to represent each domain you have analyzed, and go on to the next research strategies. Tasks 7.1 Conduct a taxonomic analysis on one or more domains, following the steps presented in this chapter. 7.2 Carry out a period of participant observation using both descriptive observations and focused observations. Use your focused observations to check out your taxonomic analysis. 7.3 Prepare a completed taxonomic diagram of one or more domains. 121 122 OBJECTIVES 1. To learn how ethnographic interviews can be used in participant observation. 2. To understand how contrast questions lead to selected obser- vations. 3. To learn to make selected observations. In the last few steps we have moved from the broad surface of many domains in a cultural scene to an in-depth analysis of a few domains in an ethnographic focus. By now you should have completed a taxonomic analysis of at least one domain. You probably have several other taxonomies in various stages of development. In addition to making focused observations, you have continued to make descriptive observations which have undoubtedly led to a longer list of cultural domains. You may have shifted from a tentative ethnographic focus to a different one that is more strategic for understanding the cultural scene. Such changes in direction are common in ethnographic research and should not cause the ethnographer to regret earlier choices. One of the challenging features of doing ethnography is that one cannot tell where it will lead ahead of time. New discoveries open new doors to cultural understanding. One of the changes that occurs after five or six periods of field observation in most scenes is that you become recognized by people in the social situation. You may have had the opportunity to explain your project; several people may have observed you taking notes and inquired about your work. It may only be that you are on a smile-and-nod recognition basis with people, but you are no longer a complete stranger. This fact offers opportunities for conducting ethnographic interviews during participant observation. Although the primary emphasis of this book is on observation techniques, some readers may find they cannot pass up the valuable chance to interview one or more informants. Another book, The Ethnographic Interview (Spradley 1979), examines the entire ethnographic research cycle from the perspective of interviewing. At this point I only want to suggest ways that will enable you to capitalize on interviewing opportunities that present themselves during participant observation. MAKING SELECTED OBSERVATIONS INTERVIEWS AND PARTICIPANT OBSERVATION There are many different forms of interviewing. Ethnographic interviewing is a special kind that employs questions designed to discover the cultural meanings people have learned. Such interviews make use of descriptive questions (discussed in Step Four), structural questions (discussed in Step Six), and contrast questions (discussed in Step Eight). Participant observers formulate specific ethnographic questions and then ask themselves these questions. They come up with answers from fieldnotes or new observations. Or, in many cases, after several periods of field investigation you may answer your own ethnographic questions out of your own memory. In a real sense, you are treating yourself as an informant for a particular cultural scene. If you decide to conduct ethnographic interviews, you can simply make use of the same questions with one or more informants. It is useful to distinguish between two types of interviews: informal and formal. Informal Ethnographic Interviews An informal ethnographic interview occurs whenever you ask someone a question during the course of participant observation. In my research on the grand jury I found many opportunities for informal interviews. For example, I wanted to know all the ''kinds of cases'' that were brought before the grand jury. I made observations, writing down each type as the weeks went by, but I knew there were others and so I merely asked the prosecuting attorney, "What other kinds of cases come before the grand jury?" In fact, there were many opportunities to ask questions as a member of the grand jury, and I simply asked ethnographic questions. About the third month it was announced that one of the duties of the grand jury was to inspect the jails in Marshall County. It was presented as an optional activity; a few people might want to visit nearby jails. At this point it was possible during the group meeting to raise my hand and ask, "What are all the different jails in Marshall County?" I had identified a cultural domain and conducted an informal interview. In addition, each coffee break that occurred offered chances to talk to other jurors. On more than one occasion I would engage people in conversations and then ask some ethnographic question that was appropriate to the conversation. Consider the hypothetical case introduced earlier of studying a supermarket. As a participant observer you would have many opportunities to ask ethnographic questions informally. You could pick up a few items for purchase and then get in a long line to wait. Striking up a conversation with the next person in line, you might say, "It sure is difficult to find the line that moves the fastest." This opener could lead to questions about the domain "ways to select a line." "How do you decide to select a line?" or "What 123 THE DEVELOPMENTAL RESEARCH SEQUENCE kinds of things make a line move fast?" Customers often talk to the checkout person and you could hold informal interviews each time you go through the line. For example, you might discover that these employees treated customers differently. You formulate a tentative domain "kinds of customers" at the check-out counter, from observation identifying check writers, food-stamp people, regulars, and children. After you become recognized by one or more check-out people, you could ask casually as you pay your bill, "You sure have a lot of different people come through here. Are there different kinds of customers?" If you have informed the person of your research project, it might be relatively easy to pick a slow time, purchase a few groceries, and then stand and talk, asking several informal ethnographic questions. Formal Ethnographic Interviews A formal interview usually occurs at an appointed time and results from a specific request to hold the interview. If you have developed friendly relationships with people in the social situation, you may want to ask for such interviews. "I'd like to get your ideas about what goes on in the supermarket'' might be sufficient for going on to set up an interview. Don't overlook informants who are previous acquaintances. For example, if you are studying a supermarket near your campus, there are undoubtedly some students who have frequented the store. Ask your friends if they ever shop there, and when you find one, ask for an interview. Or, if you are studying the cultural rules for riding the bus, ask your friends if they ride the bus often, and when you find one, ask for an interview. It is probably best to begin formal interviews with descriptive questions. ''Can you describe to me what you do when you shop at the supermarket, from the time you enter the store until you leave?" This question could easily add new categories or clarify relationships in your domain, "stages in shopping.'' In the same interview you could ask other descriptive questions as well as both structural questions and contrast questions to be discussed later in this step. It is a good idea to tape record each interview as well as taking copious notes. From such an interview you may find folk terms you will want to use to replace analytic terms in one or more taxonomies. All informants are participant observers without knowing it. When you ask them ethnographic questions you tap their knowledge about a particular cultural scene; you are making use of their informal skills as participant observers. Your own observations will often go well beyond what informants may talk about because much of their cultural knowledge is tacit. However, don't overlook the valuable insights and observations informants can give you. 124 MAKING SELECTED OBSERVATIONS CONTRAST QUESTIONS As discussed in Step Four, the basic unit of all ethnographic inquiry is the question-observation. In order to make selective observations you will need to ask contrast questions, which are based on the differences that exist among the terms in each domain. By now you have worked carefully with several cultural domains, each one a large category containing many smaller categories. You have identified cover terms and included terms, and you have looked for subsets among the included terms in your taxonomic analysis. All this search for the structure of cultural meaning has focused on the similarities among things. "What things are the same because they are all kinds ofwitnesses?" "What things are alike because they are all stages in shopping?" "What people are alike because they are all kinds of customers?" However, the meaning of each cultural domain comes from the differences as well as the similarities among terms. Now we shift our attention to asking, "How are all these things different?" This approach is based on the principle of contrast, which states that cultural meaning is determined, in part, by how categories inside a domain contrast with one another. Any question that asks for differences is a contrast question. There are three types you can use in your research. Dyadic Contrast Questions A "dyad" refers to two items, a pair. A dyadic contrast question takes two members of a domain and asks, "In what ways are these two things different?'' Consider some examples. Earlier we identified several stages in shopping in a supermarket. A dyadic contrast question would ask: "What is the difference between entering the store and checking out?" The answer to this question can come from your own memory, from fieldnotes, or from making new selected observations. One difference immediately comes to mind: checking out always involves interaction between employee and customer, but entering the store almost never involves such interaction. You have identified a single difference between these two stages. In his study of Daytop Village, Sugarman (1974) studied the roles people assumed during encounter groups. In studying this domain Sugarman developed nearly a dozen analytic categories, roles such as identifier, preacher, reflector, and prosecutor. This identification was based on recognition of the similarities among all these roles. In a search for differences it was necessary to ask numerous contrast questions: "What is the difference between identifier and preacher?" "What is the difference between identifier and reflector?" "What is the difference between preacher and prosecutor?" When you begin asking dyadic contrast questions you often discover there is 125 THE DEVELOPMENTAL RESEARCH SEQUENCE much more information to collect in the field. Like all contrast questions, these always involve terms from the same domain. If you ask for differences among terms from different domains, the contrast is so large that it is seldom fruitful for ethnographic purposes. Triadic Contrast Questions This type of question uses three terms or categories at the same time. It takes the following form: "Which two are most alike in some way, but different from the third?" This kind of question involves looking for similarities and contrasts at the same time. It is especially useful for uncovering tacit contrasts that are easily overlooked. Consider the following example. A colleague and I undertook a study of a restaurant that I shall call the Golden Nugget Night Club (Spradley and Schroedl 1972). We were interested in the interaction between employees and customers and the cultural rules for ordering food. In particular we wanted to know how people asked for different kinds of meat from the carver when they went through the food line. The carver's job was to slice pieces from a large round of roast beef. The amount of fat, the leanness of the slices, the number of slices, and their thickness were all determined by the carver in response to specific customer requests. During any evening of work the carver would engage in more than twenty-four distinct cultural activities such as punching in, changing clothes, sharpening knives, setting up the line, trimming the round, serving the roast beef, taking a break, and watching the chips. These were members ofa domain, "kinds ofactivities of the carver.'' In our research we asked numerous contrast questions to discover the differences among all these activities. Here are two triadic contrast questions and some answers that will give you an idea of their nature. 1. Of these three, which two are most alike and which one is different: sharpening knives, setting up the line, taking a break? Answer: Setting up the line and taking a break are alike because most of the other employees do both of them also; sharpening knives is different because only the carver does that. 2. Ofthese three, which two are alike and which one is different: sharpening knives, serving the roast beef, trimming the round? Answer: Serving the roast beef and trimming the round are alike because they happen on the line; sharpening the knives happens in the kitchen. Card-Sorting Contrast Questions One of the easiest ways to get at the differences among the things in a cultural domain is to write them all on small cards and sort them into piles. 126 MAKING SELECTED OBSERVATIONS As you begin to go through the pile of cards, ask yourself: "Are there any differences among these things?" When you come to the first thing that appears different for any reason at all, place it in a new pile. Now you have two piles, and you can continue to sort the cards until you find one that doesn't fit either of the piles; then start a third, and so on. This technique for discovering contrasts works especially well when you have a large domain with many terms. Consider the following domain. In my research with tramps I discovered they often slept outside, in old buildings and in dozens of other places. They referred to such places as "flops." Although most of my information on flops came from interviews with informants, I did some participant observation in places where I could observe tramps "making a flop." Before I finished examining the domain, "kinds offlops," I had discovered more than one hundred different types. Writing them on cards I could sort them into piles or ask an informant to assist me in sorting them. In either case, I began with a contrast question, "Is the next card different from the last one in some way?" Here are several piles that emerge from this type of procedure: 1. Requires payment flop house flea bag all-night theater hotel 2. Doesn't require payment graveyard sand house brick kiln weedpatch 3. Other requirements besides money mission flop the bucket Card-sorting contrast questions enable you to deal with numerous terms at the same time. You find out similarities as well as differences. Dimensions of Contrast The differences you discover by asking contrast questions are called dimensions of contrast. In the last example, you saw three dimensions of contrast that can be rephrased as (1) requires money, (2) doesn't require money or anything else, (3) doesn't require money but does require something else. These dimensions of contrast are important facets of cultural meaning in the domain "kinds of flops." In the contrast made earlier for "stages in shopping," one dimension of contrast that emerged was whether customers and employees interacted during a particular stage. The discovery of any dimension of contrast becomes the basis for making selective observations. For example, you could go back to the supermarket with a new question: "What kind of interaction 127 THE DEVELOPMENTAL RESEARCH SEQUENCE occurs between customer and employee during each stage of shopping?'' As we turn to a discussion of selective observation, keep in mind that the question-observation unit, though made up of two distinct elements, must occur as a single, unitary process. SELECTIVE OBSERVATIONS It is useful to think ofthe three kinds ofobservation as a funnel. The broad rim of the funnel consists of descriptive observations in which you want to catch everything that goes on. These are the foundation of all ethnographic research and will continue throughout your entire project. Moving down from the mouth or rim, the funnel narrows sharply. Focused observations require that you narrow the scope of what you are looking for. But when you start this more focused type of investigation, you know what you are looking for-the categories that belong in a particular domain. You want to find all the "parts of a building" or "kinds of persons" or "stages in an activity." At the bottom of a funnel there is an extremely narrow, restricted opening. Selective observations represent the smallest focus through which you will make observations. They involve going to your social situation and looking for differences among specific cultural categories. There are at least three ways to look for these differences. First, in those cases where you have not discovered any contrasts, you will want to look for any differences that exist. Let's say that you undertake a study of directory assistance operators by making numerous phone calls and asking for information. Soon it becomes apparent that there are several "kinds of operators." You identify the following types: the impatient operator, the joker, the question asker, the novice, and the supervisor. In addition to observations you ask your friends to relate the experiences they have had with different operators. Now you ask a contrast question of yourself: "What is the difference between a question asker and a novice?" You made these categories because you observed some difference, but now you cannot think of anything that contrasts them. Both ask questions, both work at about the same speed; you probably picked up some subtle difference that led you to using these categories. Now you must make focused observations or talk to informants some more about this specific difference. Second, when you have discovered one or two differences, you may still need to discover more. Focused observations are used to extend your list of differences. We knew that the carver's activities at the Golden Nugget Night Club were different. Sharpening knives, for example, took place in the kitchen while trimming the round took place on the line. But what other differences exist between these two activities? With this contrast question in mind, focused observations led to at least the following: you could joke with other employees while sharpening knives, and it was also more fun. Third, when you have discovered a dimension of contrast that applies to 128 MAKING SELECTED OBSERVATIONS two or more terms in a domain, you may still need to find out if it applies to the other members of that domain. An important dimension of contrast for the domain "kinds of flops" had to do with whether the police would bother tramps or not. Once I discovered that some flops were defined by this fact and others were not, I needed to go through the entire list and find out whether this contrast applied or not. Selective observations require careful planning. When you first go into the field to make observations you have only a few general questions. Now you · will need to write out many specific contrast questions before you approach the social situation you are studying. It becomes increasingly necessary to make notes in the situation that answer each of your questions. And even with many specific questions in mind, you will want to make additional selective observations on the basis of a single, general inquiry: "What differences can I see for the members of this cultural domain?" Obviously it would be possible to continue searching for differences for a long time. For some domains you will want to be more exhaustive than others, but don't get trapped into the impossibility of finding out every possible difference or you will delay the completion of your project. As we tum to componential analysis in the next step we will discuss ways to organize the data collected from selective observations. In addition, this type of analysis will help you decide when you have collected enough specific information to move on to searching for themes and writing up your ethnography. Tasks 8.1 Make a list of people with whom you might conduct Informal or formal ethnographic interviews. Consider the value of supplementing your participant observation with ethnographic Interviews. 8.2 Select one or more domains and ask yourself contrast questions to dis· cover dimensions of contrast. Review your fieldnotes to answer these questions when needed. 8.3 Conduct a period of field investigation In which you add selective observations to the other two types used earlier. 129 130 OBJECTIVES 1. To understand the role of componential analysis in the study of cultural meaning systems. 2. To identify the steps in making a componential analysis. 3. To carry out a systematic componential analysis on one or more contrast sets. Let's review briefly where the Developmental Research Sequence has brought us. First, our goal in ethnography is to discover the cultural patterns people are using to organize their behavior, to make and use objects, to arrange space, and to make sense out of their experience. You began by selecting a social situation and making undirected observations. Your first task was to collect samples of behavior, events, objects, and feelings. Your fieldnotes quickly grew in volume as a record of the "stream of human behavior" you observed. But culture is a complex set of meaningful symbols that people have learned. This meaning system, whether tacit or explicit, is not immediately apprehended by the participant observer. And so you were introduced to a number of specific strategies for discovering the meaning in a cultural scene. First, you conducted a domain analysis and followed it up with focused observations. In doing this you took several important steps in discovering the pattern, the organization of cultural behavior, cultural artifacts, and cultural knowledge. Next, you undertook a taxonomic analysis and followed it up with more focused observations. Now you began to see the way several cultural domains were organized. Then we discussed the premise that cultural meaning comes not only from patterns based on similarity but also from patterns based on contrast. And so you narrowed your research focus even more and used selective observations to look for contrasts within several cultural domains. At this point in the research there is a tendency to feel overwhelmed with the details of ethnographic fact. We saw how to organize and represent domains through taxonomic analysis, a process that helped simplify the data. Now we are ready to organize and represent all the contrasts you have discovered. This process, one you actually began in the last step, is called componential analysis. MAKING A COMPONENTIAL ANALYSIS COMPONENTIAL ANALYSIS Componential analysis is the systematic search for the attributes (components of meaning) associated with cultural categories. Whenever an ethnographer discovers contrasts among the members of a domain, these contrasts are best thought ofas attributes or components of meaning. A "component" is another term for "unit"; thus, componential analysis is looking for the units of meaning that people have assigned to their cultural categories. Let's take a rather small domain, one I make use of every day. At the college where I teach I receive mail each day in a box with a combination lock on it. I visit my mailbox almost every day, open the lock, and remove a stack ofpaper envelopes and small packages. All the things put into that box are "mail." If someone from a culture without mail looked at the small pile of paper, he or she would have trouble seeing the differences that I see, for this pile is always made up of several different "kinds of mail." That cultural domain has at least the following smaller categories: 1. junk mail 1.1. notices 1.2. advertisements 1.3. solicitations 2. bills 3. magazines 4. journals 5. books 6. newsletters 7. personal letters These are all similar; they are kinds of mail. But they are also different. Each has a unique cluster of attributes that I have learned. The cultural meaning of each of these kinds of mail derives, in part, from these attributes. Two envelopes may appear identical on the outside, but I can scan the address, the return address, the stamp, and tell that one is probably a "bill" and the other a "personal letter." Once opened, I identify other attributes that clearly distinguishes one from the other. An attribute is any element of information regularly associated with a cultural category. "Personal letters" have the attribute of "personal address," often using my first name. They also have the attribute ofa signature from someone I recognize as an individual human being. "Bills," on the other hand, use neither personal address nor signature inside the envelopes. They are usually impersonal printed forms. In addition, they have the attribute of requesting payment for some kind of service or goods. The amount ofpayment is specified and the form is always money, not favors or food. All these different kinds of mail have many bits of cultural information attached to them that make them meaningful. It tells me to discard junk mail immediately but not personal letters or bills. It tells me how to feel and when 131 THE DEVELOPMENTAL RESEARCH SEQUENCE to act. When I open my mailbox each day I do not stop to think about this domain or the attributes of each kind of mail. I know them so well that I act on the tacit cultural meanings without thinking. Through participant observation in the mail room a competent ethnographer could discover this domain and the components of meaning (attributes) I associate with each small category of mail. The attributes for all the cultural categories in a domain can be represented in a chart known as a paradigm. This simple device also will make the work of componential analysis easier and more systematic. Here is an example of a paradigm which uses three categories of mail. DIMENSIONS OF CONTRAST DOMAIN Signed Action Feeling junk mail no throw away disgust personal letters yes read and keep delight bills no read and pay don't like Through this paradigm I have shown some of the attributes for these three cultural categories: whether they are signed, the action I usually take after receiving each kind, and the feeling I have learned to associate with each kind of mail. This example paradigm doesn't exhaust the meaning; I present it only to show the nature of a paradigm. We can take out all this specific information and make clear the various features of a paradigm. CULTURAL DIMENSIONS OF CONTRAST DOMAIN I II Ill cultural category attribute1 attribute2 attribute3 cultural category attribute1 attribute2 attribute3 cultural category attribute1 attribute2 attribute3 The first column contains the members of a domain or some subset of a domain. If we take a single cultural category, the row of spaces opposite it contains the attributes associated with it. If we shift our attention from a single cultural category to all three (the entire column), each column of attributes becomes a dimension of contrast. This is any dimension of meaning on which some or all the cultural categories contrast. With this analytic tool you can make a componential analysis on any domain you have discovered in the cultural scene you are studying. Let's turn now to the specific steps you can go through to make a componential analysis. 132 MAKING A COMPONENTIAL ANALYSIS STEPS IN MAKING A COMPONENTIAL ANALYSIS A componential analysis includes the entire process of searching for contrasts, sorting them out, grouping some together as dimensions of contrast, and entering all this information onto a paradigm. It also includes verifying this information through participant observation or interviews. Although this may appear to be a complex process, you have already done much of the work involved. In order to illustrate the specific steps necessary for making a componential analysis, I will draw on Starr's (1978) excellent study of ethnic groups in Lebanon. Lebanon is a country recently tom by strife among ethnic groups, groups not based on race or skin color but largely on religious affiliation. In many situations, such as purchasing a newspaper or selecting a taxi, the ethnic-group status of another person is not important. But in most of life's important events, ethnic-group membership is crucial. Starr wanted to know how people define the various ethnic groups and how people in everyday life were recognized as belonging to one or another group. As we examine this study as an illustration of componential analysis we should not overlook another important characteristic. Up to now I have written about participant observation as if it were always conducted in a single social situation or a cluster of related social situations in an effort to simplify the research setting for the beginning ethnographer. By focusing on a single social situation and studying the cultural meanings in that situation you have been able to acquire numerous research skills. However, participant observation is a strategy that can be used in much larger settings. In his study Starr selected a particular problem and through participant observation studied the groups in an entire country. Ofcourse, he did not participate and observe in all the activities that go on in Lebanon. Rather, he selected a sample of social situations that would yield information about the cues people use to recognize ethnic identity. He worked primarily in the capital city, Beirut, doing participant observation in such social situations as homes, cafes, public markets, shops, offices, pinball parlors, busses, and other public places. He interviewed informants, both informally and formally and asked a group of eighty-seven people to write essays on the topic of inferring the ethnic group of an unknown person. In all this research Starr focused almost exclusively on a single cultural domain: kinds of ethnic groups. In presenting the following steps, I do not mean to imply that he followed them in the precise sequence given below. All ethnography involves adapting strategies for use in particular situations. The following sequence will take any beginning ethnographer through componential analysis. Once understood, you may want to modify the procedures to fit your style of investigation. Step One: Select a domain for analysis. For the first try at this kind of analysis you will find that a domain with less than ten included terms 133 THE DEVELOPMENTAL RESEARCH SEQUENCE simplifies the task. However, select any domain for which you have collected contrasts. Here is a partial taxonomy of ethnic groups in Lebanon: Ethnic Groups In Lebanon 1. Arabs 1.1. Moslems 1.11. Sunni 1.12. Shi'ite 1.13. Alawi 1.14. lsmalili 1.2. Druze 1.3. Arab Christians 1.31. Maronites 1.32. Greek Orthodox 1.33. Greek Catholics 1.34. Protestants 1.35. Latins 1.36. Assyrians 1.37. Chaldeans 2. Non-Arab Middle Easterners 1.1. Armenians 1.11. Armenian Apostolic 1.12. Armenian Catholic 1.13. Armenian Protestant 1.2. Jews 1.3. Kurds 1.4. Gypsies 3. Foreigners 1.1. Americans 1.2. French 1.3. Other Europeans 1.4. Black Africans 1.5. Japanese 1.6. lndians/Pakistanis Step Two: Inventory all contrasts previously discovered. You can begin with notes made from asking contrast questions and making selective observations. For example, Starr noted in observations that a Moslem male may have a religious tattoo that indicates the date of a pilgrimage to Mecca whereas a Christian male may have a cross inked on his skin. He also noted that Armenians and Kurds do not speak Arabic as their first language while most Moslems do. When these groups do speak Arabic, their accents will show marked differences. Any statements about any cultural category in the domain you are analyzing can be used. Write down each contrast on a separate sheet of paper, thus compiling a list of contrasts. Here are some examples: 1. Kurds have first names that are Arab Islamic, Kurdish, or Nonspecific 134 MAKING A COMPONENTIAL ANALYSIS Arab; Druze have first names that are Arab Islamic, Druze, or Nonspecific Arab. 2. Armenian Catholics speak Armenian as a first language; Shunni speak Arabic as a first language. 3. Greek-Orthodox wear the Greek Cross as jewelry; Greek Catholics wear the Latin Cross and the St. Mary Medal. Step Three: Prepare a paradigm worksheet. A paradigm worksheet consists of an empty paradigm in which you enter the cultural categories of the domain down the lefthand column. The worksheet should have attribute spaces large enough for you to write a number of words or short phrases. At the start of any componential analysis you will want to enter more information on the paradigm worksheet than will appear when it is completed. On a large worksheet you can make notes to yourself that show links between the paradigm and other domains. Figure 16 shows a paradigm worksheet on which some initial analysis has been done. Step Four: Identify dimensions of contrast that have binary values. A dimension of contrast is an idea or concept that has at least two parts. For example, if you were analyzing the domain "kinds of trees," you would come up with one dimension of contrast that might be stated ''characterized by the presence of leaves." This is a dimension of contrast related to trees and has two values or parts: (1) yes, a tree does have leaves; (2) no, a tree does not have leaves. This dimension of contrast has two (binary) values. You can often state this type of contrast dimension in the form of a question: "Does it have leaves?" From the last example of contrasts, we can formulate a binary dimension of contrast: "Does member wear Greek Cross?" This dimension of contrast can now be entered at the top of one of the columns on the paradigm worksheet under DIMENSIONS OF CONTRAST. A second binary dimension might be "Speaks Armenian as first language." As you generate binary contrast dimensions, be sure to enter the values on your paradigm worksheet for the cultural categories you have data for. In most cases you can simply enter a "yes" or "no" or leave the space blank. Step Five: Combine closely related dimensions of contrast into ones that have multiple values. The major reason for beginning with dimensions of contrast that have binary values (as in Figure 16) is their simplicity. However, almost always, two dimensions of contrast, each with binary values, will on closer inspection prove to be related. For example, in Figure 16 we have the following dimensions of contrast: (1) "Speaks Armenian as first language," (2) "Speaks Kurdish as first language," and (3) "Speaks Arabic as first language," and under each column I entered "yes" or "no" depending on applicability. Now we can combine these three columns into a single 135 FIGURE16.ParadigmWorksheet:PartialDomain,"KindsofGroups" DIMENSIONSOFCONTRAST DOMAIN .5fH!.O)esArmenia11.5pe.o.lt.stvl"dt'5h5peaIL5ArabiclA:Jesmem~r C2~~/rs;fa.s..P:rstas:'.Ptrs;fwear{;;nee./:. laf'19vaqela119uogelangva.ge&oss? ~Shvnninonoye.~no ~ ~5hi'ite.nonoyesno 'Dru=u!nonoyt!.:sno Vl MerronifesJ?o/10yesno <;;; rveek.Orfhodoxyes..a·~nonoye~ ~t; Csreel.Cafholics~·<:nonoyesno 6A.~syrio.t'J5nonoyesyes Ill Apo~follcs~yesnonono·!! jCa-fholic.~yesnonono .K.urdsnoyesno(){) MAKING A COMPONENTIAL ANALYSIS dimension of contrast which can be titled "First language." Now, rather than "yes" or "no," we can enter the first language of each group in the appropriate attribute space. Figure 17 is a second paradigm worksheet on which this type of combining has been done and on which several new dimensions of contrast have been added. Sometimes the amount of information exceeds the space allowed on a paradigm worksheet. Also, on the final paradigm it may not be convenient to enter all the attributes possible because of space. One convention in such cases is to make use of numbers and list the attributes in a separate place. In Figure 17, one dimension of contrast is the source of a person's first name. There are numerous possibilities across ethnic groups and within each ethnic group. The numbered items in the attribute spaces of Figure 17 correspond to the following sources of first names: I. Armenian 2. French. 3. Anglo-Saxon 4. Maronite 5. Greek Orthodox 6. Arabic Christian 7. Arab Islamic 8. Druze 9. Shi'ite 10. Kurdish 11. Nonspecific Arab 12. Syriac-Aramaic As you combine dimensions of contrast you may find it convenient to make use of this type of numbering system. Step Six: Prepare contrast questions for missing attributes. Oqe of the great values ofa paradigm worksheet is that it will quickly reveal the·. kinds of information you need to collect. It offers a kind ofcheck sheet that will guide you in preparing questions for future research. Every blank space ~r question mark can serve as a reminder that you need to search for missing attributes. Step Seven: Conduct selective observations to discover missing il(lformation. In your search for additional ethnographic data, keep in mind that you may not find everything you want to know. There is nothing wrong with completing an ethnographic description that includes question marks or blank spaces in your paradigms. You will have to be the judge, in terms of the amount of time and interest, whether to pursue every contrast question until you have discovered an answer for all. 137 FIGURE17.ParadigmWorksheet:PartialDomain,"KindsofGroups" DIMENSIONSOFCONTRAST DOMAIN Prst-!Jiell:fqHeres6J0Ml2.rl'5?tr~f /an9ua9eorbodySCDtl'"'f>dre-s'!>mnre ~ :5}ll.JhY1IArahic/:5/a:tt?ic::JyrnbolWes-ler117,II~ ~Shi'tTeAr1Jbt"c/5/qmic~YmbolIAJ~YJ7,9,II ~ uru2eAt'abic?Wes-k.rn7,'il,II VI/YJaron,·ies/}ra6icc-o~.e.fcAle'STt!'rn:2,3.~C.,II '\;: Or'eelttJrtftociox.llati:JI'cCro5s,e:l-c....(]"~v.Jesierl"3,s,L,lI ~~r;~k.Cr>:fh6/;cAITlbt'cCY-o!.~,efc:VJes-krn2.,3.C.111~<.. ~~~yr1an$'Af'Qbic~55,e:lc~~ernt..,11,12 -.::AtJOt;.-lo/;C'Sllr-MenianUJ~sfernII2.,3-~ jCa-1-f...olicsAr"n1ef11anIJedern112,~ l Specialty food speoiaIiz.e.d no MUSIC y~s restaurant Supper club qe11.era I no rYIVSIC ye!> Dinner theater 9"'1't"'ral IJO live f'lrAy ye-;; Steak house s,oec/altied no MUSt{} Ino/liE varit!.~ Family ge.J?era.l no none flO restaurant FIGURE 18. Kinds of Fancy Restaurants still, but dimensions of contrast can sometimes serve as a bridge between the most specific terms and their attributes and the themes that relate subsystems of cultural meaning. I mentioned earlier how the dimensions of contrast that had to do with "risks" in the culture of tramps suggested possible themes about the insecurity of their daily lives. Let me give another example of dimensions of contrast. As I began to make a componential analysis of the different folk terms included in tramp, I thought contrasts like the amount of drinking or age might be important. Instead, almost all the dimensions of contrast were associated with mobility. My informants distinguished among all the different kinds of tramps in terms of (1) their degree of mobility, (2) their mode of travel, (3) the type of home base they had when traveling, and (4) the survival strategies employed when on the road. (See Spradley 1970:65-96 for an extended discussion of this domain.) When I examined the dimensions of contrast that tramps used to distinguish kinds of trusties (inmates) a similarity appeared. The different kinds oftrusties were contrasted in terms of their mobility in and out ofjail, down to very small degrees. Outside trulities had the most mobility, but even here some had less and were required to return to the jail each night or at noon and again at night. Those trusties who worked inside the jail were distinguished in terms of the degree of freedom they had to move around inside the jail. I concluded that something I called "mobility" was very much a part of the identities of my informants, both as 148 DISCOVERING CULTURAL THEMES tramps and as inmates in the jail. I then began to look for other evidence of mobility and how it might be important in the lives of tramps. It turned out that mobility was directly related to drinking behavior. When a tramp travels he leads a somewhat isolated life. Arriving in a new town and in need of human companionship, a spot job, or other resources, he heads for skid row and the bars. Bars are classified into more than a dozen different kinds in terms of the resources they provide. To a tramp, they are like churches, soci11l clubs, employment agencies, and the welfare office, all rolled into one. But they are also places for drinking and as such reinforce the symbolic value of drinking to tramps. Without going into more detail, I soon discovered that the courts, missions, and even the alcoholism treatment center reinforced the tramps' desire to travel. The theme of mobility emerged as one of the most important in the entire culture of what I came to call "urban nomads." I originally discovered this theme by comparing the dimensions of contrast between two domains. Identify Organizing Domains Some domains in a cultural scene appear to organize a great deal of information in a dynamic fashion. This is particularly true of those based on the semantic relationship "X is a stage of Y." One of the most useful strategies for discovering cultural themes is to select an organizing domain for intensive analysis. In her study of directory assistance operators Ehrman (1977) selected two domains to organize most of the data collected. One was "stages in a typical day," the other "stages in a directory assistance call." Although a typical call lasted only a few seconds, it could be broken down into thirteen basic stages repeated over and over throughout the day. One of the best kind of organizing domains are events, or a series of related events. Agar (1973), in his ethnography of heroin users, has shown the power of analyzing events and their interrelationships. In studying the culture of the Seattle City Jail from the perspective of inmates, I selected the domain "stages in making the bucket" as the major organizing domain. I was able to place this domain as a central focus ofthe ethnography. Then, as I described each stage in detail, I easily connected other domains to this one. For example, at each stage in the process, informants talked about smaller events encoded by verbs for action or activities. Organizing domains were discussed in Step Six, and at that point you may have selected one for investigation. If so, you can now examine it in relation to others to discover cultural themes. Make a Schematic Diagram of the Cultural Scene Another strategy for discovering cultural themes is to try and visualize relationships among domains. Figure 19 is a schematic diagram of the 149 ....(11 0 FIGURE19.StagesInMakingtheBucket 14 Lockup,throw onsteel,freeze bust,giveheat treatment 15 "- Returnproperty, property, makeakickout, release 12 Delousingtank (711) Delouse,laugh at,makesit bareass,call names t 1 Street Spot,stop, nab,roll, club,rough up,pinch, callnames Bust,pay, giveshitty details, shakedown L7 11II109 Holdingtank (710) Makeatrusty, makealockup FromSpradley1970:138 ~ Courtroom Callname, readrecord, givetime, lookat f.- 23 CallboxPolicecaror paddywagon 4 Elevator Shakedown, ~~Workover, hit,take up,rob workover, rob,geton ass,write up Throwassin, rob,pickup, takein 5~Bookingdesk Shakedown, book,take property 6~Padded drunktank Throwin, dragto,shake helloutof, hit 78....---------,7 Court docket Callname f.- Cement drunktank Stall,work over,leave alone,refuse togetmedical aid f.- X·ray,mug andprintroom Print,mug, X-ray,work over DISCOVERING CULTURAL THEMES places tramps find themselves as they go through the "stages in making the bucket." It also includes information about the events that occur during this process. Although it doesn't begin to represent the entire cultural scene, even this partial diagram suggested many relationships and themes in this culture. One can begin making schematic diagrams by selecting a limited number of domains and themes. For example, in Figure 20 I have shown some of the relationships that occur between the theme of mobility in tramp culture and various aspects of their lives. The final diagram you create is not nearly as important as the process of visualizing the parts of a cultural scene and their relationships. This thinking process is one of the best strategies for discovering cultural themes. Some of the diagrams you create may find their way into your final ethnographic description, helping to make clear the relationships to those who read the report. In addition to making diagrams of limited aspects ofthe cultural scene and larger ones that attempt to encompass the entire scene, it is useful to go beyond the scene you are studying. A simple square or circle in the center of a sheet of paper can represent the entire cultural scene you have been studying. Then, with various sorts of lines to show the relationships, additional symbols can be used to represent other scenes within the wider culture or even other cultures. For example, the culture oftramps is connected to at least the following: their families, judges, the police department, the welfare office, the liquor stores, the religious missions, the junkyard dealers, the railroads and their employees, farmers, social scientists, and many more. By creating a djagram of all these possible other scenes that connect to the FIGURE 20. Mobility and Drinking a. Sentences of increasing magnitude b. Suspended sentences c. Becoming a marked man d. Mission policies e. Treatment center philosophy From Spradley 1973:29 Induces drinking behavior Reduces behavioral control Prevents effective treatment 151 THE DEVELOPMENTAL RESEARCH SEQUENCE world of tramps, I could see areas for future research and gain insights into the culture of tramps itself. Search for Universal Themes In the same way that there appear to be universal semantic relationships, there appear to be some universal cultural themes, the larger relationships among domains. The ethnographer who has a familiarity with universal themes may use them as a basis for scrutinizing the data at hand. The following list is a tentative, partial inventory of some universal or nearly universal themes that ethnographers have identified. Many more could be discovered by going through ethnographic studies and the literature of the social sciences. This list is merely intended to be suggestive of possible themes that might be found in the scene you are studying. 1. Social conflict. In every social situation conflicts arise among people, and these conflicts often become worked into cultural themes in ways that organize cultural meaning systems. Looking for conflicts among people is a useful strategy in studying any society. Tramps are in conflict with the police and this condition shows up in most of the domains in the culture. It is clearly related to the risks they take in the course of daily life. 2. Cultural contradictions. Cultural knowledge is never entirely consistent in every detail. Most cultures contain contradictory assertions, beliefs, and ideas·. Lynd, in his classic analysis of American culture (1939), proposed twenty fundamental values or themes, most of which stood in opposition to others. For example, one stated," Honesty is the best policy, but business is business and a businessman would be a fool if he did not cover his hand." One cultural contradiction that occurs in many cultural scenes has to do with the official "image" people seek to project of themselves, and the "insiders view" of what really goes on. Cultural contradictions often are resolved by mediating themes. Every ethnographer is well advised to search for inherent contradictions that people have learned to live with and then ask, "How can they live with them?" This may lead to the discovering ofimportant themes. 3. Informal techniques of social control. A major problem in every society is the control of behavior, the need to get people to conform to the values and norms that make social life possible. Although formal means of control, such as police force or incarceration, occur, these are not the major techniques of control a society employs. In every society and every social situation, people have learned informal techniques that effectively control what others do. Gossip and informal social rewards are two means that function as mechanisms of control. By examining the various domains in the culture you have studied to find relationships to this need for social control, you may well discover important cultural themes. In Brady's Bar, for example, waitresses will seek to control the behavior of customers. Some- 152 DISCOVERING CULTURAL THEMES times, when pinched or embraced, a waitress will go so far as to kick or verbally abuse a male customer, but most of the time more subtle, informal strategies are used. In an excellent study of tipping in another bar, Carlson (1977) has shown how waitresses control the tipping behavior of customers with subtle reminders such as leaving the change on the tray and then holding the tray at eye level. If the customer reaches for it, he will appear awkward and the waitress can quickly lower the tray and say, "Oh, I thought that was a tip." 4. Managing impersonal social relationships. In many urban settings, impersonal social relationships make up a major part of all human contact. In almost any urban cultural scene people have developed strategies for dealing with people they do not know. This theme may recur in various domains of the cultural scenes. In an excellent discussion of this nearly universal theme, Lofland (1973) has shown how it operates in many urban scenes. 5. Acquiring and maintaining status. Every society has a variety of status and prestige symbols, which people often strive to achieve and to maintain once they are achieved. We quickly think of money or athletic skill, but in every cultural scene there are status symbols, many of which are more subtle. Appearing "cool" under pressure may give one status; expressing a high degree of religious devotion confers status in some scenes. Cultural domains often reflect the status system ofa culture and can become the basis for one or more major cultural themes. 6. Solving problems. Culture is a tool for solving problems. Ethnographers usually seek to discover what problems a person's cultural knowledge is designed to solve. For example, much of what tramps know appears to be aimed at solving a limited set of problems: making a flop, acquiring clothes, getting enough to eat, beating a drunk charge, escaping loneliness, finding excitement, and "making it" (acquiring resources such as money or alcoholic beverages). One can relate many of the domains in the culture of tramps by showing how each is related to the problems tramps are trying to solve. This same approach can be used in the study of almost any cultural scene. In looking for universal cultural themes, a rich source lies in fiction. The themes in a novel often reflect universal cultural themes and by examining them carefully one can find clues to themes in the cultural scene being studied. For example, Joanne Greenberg has written an excellent novel about deaf people in the United States called In This Sign. A number of themes run through this novel, such as "sign language is a symbol of membership in the deaf community," and "sign language is a stigma among hearing people." Anyone doing ethnographic research among the deaf would find this novel a rich source of possible cultural themes that relate many domains. 153 THE DEVELOPMENTAL RESEARCH SEQUENCE Write a Summary Overview of the Cultural Scene This strategy for discovering cultural themes will help to pull together the major outlines of the scene you are studying. In several brief pages, write an overview of the cultural scene for someone who has never heard about what you are studying. Include as many of the major domains as you can as well as any cultural themes you have identified. The goal of this overview is to condense everything you know down to the bare essentials. In the process of writing this kind of summary, you will be forced to tum from the hundreds of specific details and deal primarily with the larger parts of the culture; this, in tum, will focus your attention on the relation&,hips among the parts of the culture and lead to discovering cultural themes. In this chapter we have examined the concept of cultural theme and presented some strategies for discovering cultural themes. Every ethnographer will be able to develop additional ways to gain insights into the cultural themes that make up part of the tacit knowledge informants have learned. Each of the strategies discussed here will best be viewed as tentative guides to discovering cultural themes, not as a series of steps that inevitably lead to themes. Immersion in a particular culture still remains one of the most proven methods of finding themes. One way to gain a greater immersion into the ideas and meanings of a culture is to begin writing a description of that culture. Many ethnographers delay writing in the hope that they will discover new themes or complete their analysis in a more detailed manner. But writing the ethnographic description is best seen as part of the process of ethnographic discovery. As you write, new insights and ideas for research will occur. Indeed, you may find that writing will send you back for more ethnographic research to fill gaps in the data and test new hypotheses about cultural themes. Tasks 1. Identify as many cultural themes as you can by means of the strategies presented in this chapter and any others you find useful. 2. State all the cultural themes as brief assertions. 154 OBJECTIVES 1. To identify the types of information you have collected. 2. To identify gaps in the information you have collected. 3. To begin to organize your data for writing the ethnography. The fieldnotes created by an ethnographer as a record of research grow with amazing rapidity. After eight or ten sessions of making observations, then expanding on the notes taken in the field, beginning ethnographers sometimes have between seventy-five and a hundred pages of notes. Those who spend more hours in the field or supplement observations with interviews will have even more. In addition, you have created many pages of analysis-lists of ethnographic questions, lists of domains, individual domains with included terms, taxonomies, paradigm worksheets, and notes made while searching for themes. Even though you created all this material, the weeks have flown by since your first decision to study a particular social situation, and mucli' has been forgotten. But now it is time to begin organizing your material in preparation for writing the ethnography. You cannot memorize everything recorded in your field notebook, but you do need to have access to everything in order to make selections to be included in the final report. Some beginning ethnographers begin writing and use a retrieval method we can call "thumb through your fieldnotes." They begin by drawing on memory; then they "thumb through" page after page in search of an example, a theme, a map, or a domain. Sometimes they will recall an incident that occurred during their third week of research and quickly find it. At other times they will search through every page without success. Before you begin the serious business of writing the ethnography, consider the value of taking a cultural inventory. By taking several hours to review all your notescondensed accounts, expanded accounts, journal, analysis and interpretation-and recording what you have collected, you will actually save time. It will help you see the cultural scene as a whole. It will identify gaps in your research that can be easily filled. And most of all, by taking a systematic inventory you will discover ways to organize your final paper. In fact, although the next step deals with ethnographic writing, taking a cultural inventory can be considered -:z