ihc pervasiveness <>l ageism, Again, there were miIisi.iiiu.iI differences hetween cor......es. Poi example, 47% ol respondents from the Netherlands but only 24% from Hungary reported receiving unfair treatment because of age. Ageism was more olten experienced as being patronised or ignored (39%) than directly insulted or abused (29%). Figure 8.1: Percentage of respondents from different countries in the European Social Survey who regard age discrimination to be a quite serious or very serious problem, 2008 70 60 50 - 40 30 - 20 10 63 M 51 52 u c -a £ ä 3 i f Source: European Social Survey (Abrams et al,201 la). These results are echoed by the European Commissions third Eurobaromciei survey (2009) on attitudes to discrimination in the EU. Eurobarometer - with I sample of26,756 people interviewed in 30 countries - tracks perceptions of people in Europe towards different forms of discrimination and diversity.The absolute proportions of people reporting any type of discrimination are much lower than those in the ESS as a result of differences in question wording. However, as Ifl earlier Eurobarometer surveys in 2007 and 2008, age discrimination was repi irted by more people than any other type of discrimination. In keeping with the I'SS il.it.i.the Iairobarometer evidence also shows tli.it almost .is many people peri i i< i age discrimination to be widespread .is eilinn discrimination. Moreover, then hat been .i disproportionate in< reaie s..... •■•<>:; In the n.....bei ol people wlm l omidei thai there is widespread dim i i......stioil bust li on .t|',e (up Id percental points since !0(IH rnmpurnl with an increase of 8 pen entire points lot disability; no change lorell......t\,.uid dei i eases oil percentage points lor sexual oi ieni.it ion and 3 pen entagi point! fol religion) (see Figure 8.2). Figure 8.2: Perceptions of discrimination on the basis of age and other criteria, EU, 2009 52 QEI Perception of discrimination on the basis of... ... Ethnic origin 2009 2008 ...Age 2009 2008 ... Disability 2009 2008 . Sexual orientation 2009 2008 ... Gender 2009 2008 ... Religion or belief 2009 2008 Rare Widespread 32 33 37 42 49 41 41 43 I 41 S3 56 35 51 SI Source: Eurobarometer (European Union, 2009). Capturing pervasive social attitudes and expectations about work and ftp I helpful in highlighting the potential value of anti-discriminatory employ....... legislation. For instance, in the 2008 ESS, 51% of respondents, and particularly those aged 50-64 (57%), were concerned that employers would show preferem i to people in their 20s. On average, people viewed a suitably qualified 30 ve.n old to be more acceptable as an employee than an equally qualified 70 yeai old Ami 57% of people perceived those aged over 70 years as contributing Little CO thell national economy. Such views vary sharply between nations, for example, wink lewer than 15% of UK respondents viewed people over 70 .is plat ing a burdtn on health services, the respective proportion was 50% in the Czech Keptiblit (Abrams el al, !01 lb) 32 I Mini rxi fusion In i/ii fusion iii 11/1/ d«r |/|M l.lllll.lllll.ll I" These data highlight three key pn<-< live, age is granted cqii.il status to olliei loiins of discrimination based on gender, 1,1, 1,1ethnic origin, religion or belief, disability, or sexuaJ orientation. Article 2 mI the I Hrective is explicit about the concept of discrimination drawing on the principle of equal treatment', particularly in relation to employment: 'The pi inciple of equal treatment for men and women whatever their age as regards access to employment, including promotion, and to vocational training and as regards working conditions and social security'. Second, the Racial Equality Directive (2000/43) was introduced (European Commission, 2000b).Alongside the Employment Equality Directive, this identifies four forms of prohibited discrimination. In addition to outlawing harassment -conduct that has the 'purpose or effect of violating the dignity of a person and of creating an intimidating, hostile, degrading, humiliating or offensive environment' (European Union, 2009) - and instructions to discriminate, both direct and indirect forms of discrimination are prohibited. Direct discrimination occurs when a person is treated less well, in comparison with someone else, because of his or her racial or ethnic origin, religion or belief, disability, age, or sexual orientation.This might arise, for example, when an employer refuses to hire suitably qualified people simply because they are of a certain age, or when an employer specifies in a job advert that only young people should apply even though the job in question could be done perfectly well by an older person. Indirect discrimination reflects a situation in which an apparently neutral specification, criterion or practice would disadvantage people on the grounds of racial or ethnic origin, religion or belief, disability, age, or sexual orientation unless the practice can be objectively justified by a legitimate aim. An example of such discrimination would be when a company insists that all those applying for jobs have a driving licence even though this is not a core requirement for doing the job.This might prevent some people who do not drive (including those who are older or have disabilities that prevent them from driving) from securing the job. It is interesting to note that the first area in which application of the EU's Charter of Fundamental Rights has been successfully implemented is that of work and employment.The Employment and Equality Regulations have inspired new age discrimination legislation in all EU member states, including Ireland (1998), Denmark (2004) and the UK (2006). Building on the new regulations, several countries have also passed anti-discrimination acts and equal opportunity laws or have either adapted, or are in the process of adapting, their national constitutions (eg Germany, Greece and Lithuania). While Hungary and the Netherlands now have dedicated anti-discrimination and/or equal treatment authorities, Cyprus and Austria have introduced an ombudsperson for equal treatment and are prcp.ii ing lor the establishment of a monitoring and advisory olli. c mi age discrimination (UNIiCF., 2008). Despite the progress nu.le, iIn- OUt( "incs vary across countries and protection in a range of areas requires nioir development, ( )l course, many practical difficulties ,u ise u hi ll implementing a rights based polo y approach to age disci iiniii.ition Thice key lessons have been learnt from I range ol i oiiuii ies aboul this expei ien< e. First, legislation by itsell is in idi qn iti in bringing abotll < lunges in behaviour, and attitude < lunge i:...... i.il !.....n.l legislation can only help to change attitudes when it is combined with empli education and other policies to promote equal rights for older workers I hlrtl eradicating ageist employment practices is a'long-term process'. Moreover, in the EU context, even though direct and indue. i foi ma Ol indiscrimination are now contrary to law - following the Employment Etlll llll Directive (2000/78) referred to earlier - there are gaps in the legiala...... I 01 example, Article 6 of the Directive permits a justification for dii.......Imtl..... where, in the context of national law, it is 'objectively and reasonabl) ....... I by a legitimate aim, including legitimate employment policy, laboill mail I and vocational training objectives, and if the means of achieving th ll ....... appropriate and necessary'. A case heardin 2009at the European Court ofjustice (ECJ) cone ei ii. ill. . i, m to which this justification permits an employer to treat workers differenth |..... I' on the grounds of age (McKay, 2009).The case raised the issue of retirement In relation to age discrimination leading to the ECJ ruling that there can be iumiIi .11 reasons for dismissing workers on account of their age and that this wi illld ..... necessarily infringe EU law. The case concerned the Incorporated Trustl I the National Council on Ageing (Age Concern England) vs. Secretary ol Si iti for Business, Enterprise and Regulatory Reform (Case C-388/07). ll .ul.lc ., I the UK's age discrimination legislation, which specifically permits employ! n to dismiss their employees at the age of 65 years without such treatment I..... regarded as discriminatory.The National Council onAgeing,a charity p............ the well-being of older people, challenged the legality of the UK legislal...... being contrary to Directive 2000/78, arguing that the country's legisli....... I ■ .. I failed to specify the kinds of differences in treatment that would be justified undoi an Article 6 exemption. In ruling against the National Council on Ageing, thi ECJ stated that there was no requirement to specify these differences in n.........I law. Provided that the national courts in EU member states determined th ll the legislation at issue was consistent with a legitimate aim, as highlighti .1 >>. Article 6, and that the means chosen were appropriate and necessary l<> leluevi that aim, the law was deemed to be in compliance with Directive 20(10/ I ■ This recent case shows that age discrimination - a key element of the ex< lu loll of older people from the labour market and, more broadly, from access to in,......I resources - continues to be a matter of concern despite progressive legia] itli in Even in the EU, where age discrimination legislation is relatively well developed I", international standards, a strong case can be made for sugiHsiui!', lb.n more ni ■ d to be accomplished if age equality in all activities and policies is to be m hii " i The need for an international human rights framework In international terms, I he I'll el fort to develop a legislative li.ini.w. irk In |........ the rights ol oldet < iti/eus, especially in relation to employment, is unique I hit