The change – our chance to success Content: • Introduction • Hearth of change – how to change people’s behavior? • Eight steps of process of change by Kotter • Conclusion • Tasks for students Introduction Change – our chance to success. Heart of change – change of people’s behavior. Change of people’s behavior – a change of their thinking or is mediation of impressive, provoking and convincing vivid experience, usually accompanied by deeply felt experience of success. Feelings and emotions change behavior of people to that extend that they can overcome even various obstacles to fundamental change. Eight steps of process of change by Kotter Step 1 – strengthen the feeling of necessity of change Step 2 – make a leading team Step 3 – formulate right visions Step 4 – spread visions of change and win their followers Eight steps of process of change by Kotter Step 5 – make space for acting and support followers of change Step 6 – create opportunities for quick success Step 7 – do not slacken off Step 8 – strengthen achieved changes What supports the process of change? - trust, faith, optimism, passion, hope, enthusiasm What subverts the process of change ? - anger, self satisfaction, pessimism, arrogance, cynical mood, insecurity, fear Conclusion Albert Schweitzer’s statement : „An example is not the main thing by which we influence others. It is the only thing. “ Tasks for students •What is my emotional approach to change? Is it positive or negative? •Do you understand eight steps by Kotter on the way to success at implementing big change?