Law of Domain Names and Online Marketing

Technical aspects of ODR - promises of AI and its regulation

Objectives

  • to understand the role of (new) technologies in ODR
  • to have an overview of possibilities of AI in ODR (with focus on assistive technologies)
  • to understand the impact of AI Act on ODR
  • to have an overview of ODR Directive
  • to understand the differences between courts and ODR and its implications
  • to understand the challanges of using technologies in dispute resolution

Literature

  • ALESSA, Hibah.  The role of Artificial Intelligence in Online Dispute Resolution: A brief and critical overview . Information & Communications Technology Law, vol. 31, no. 3, 2022. https://doi.org/10.1080/13600834.2022.2088060
  • RABINOVICH, Orna, KATSH, Ethan. Artificial Intelligence and the Future of Dispute Resolution: The Age of AI-DR.  Online Dispute Resolution: Theory and Practice, 2021. https://dx.doi.org/10.2139/ssrn.3830033
  • LODDER, Arno, ZELEZNIKOW, John.  Artificial Intelligence and Online Dispute Resolution.  Untitled (core.ac.uk)
  • CHUNG,  Yongkyun.  'Artificial Intelligence' Acceptability in Online Dispute Resolution: A Comparison Study of Korean Age Groups.  Journal of Arbitration Studies, Vol. 30 No. 3, 2022. http://dx.doi.org/10.16998/jas.2020.30.3.95
  • BELLUCI, Emilia, ZELEZNIKOW, John.  Developing Negotiation Decision Support Systems that Support Mediators: A Case Study of the Family_Winner System. Artificial Intelligence and Law, vol. 13, no. 2, 2005. http://dx.doi.org/10.1007/s10506-006-9013-1