A LETTER OF COMPLAINT A Letter of Complaint – The Dead Parrot Write a letter of complaint to the shopkeeper´s boss. Use at least three expressions from the list. If you haven´t seen the video, think of any other faulty goods and write the letter of complaint to a supplier or manufacturer. Use at least three expressions from the list. Product liability Exemption clauses Intermediate stipulations Merchantable quality Implied terms Time of the essence To discharge a/the contract To waive a/the right Useful links how to write a letter of complaint: www.infoplease.com/ipa/A0002121.html http://elc.polyu.edu.hk/cill/eiw/complaint_letter_constructor.htm http://www.tradingstandards.gov.uk/cgi-bin/calitem.cgi?file=ADV0006-1011.txt