30 minutes : 2 x VIDEO ( VitalTalk)
Medical psychology and psychosomatics - exercise
Difficult interviews - Communication with angry, anxious and psychiatric patients
Study time
Take home message
- Start with the patient’s agenda.
- Track the emotion data as well as the cognitive data.
- Move the conversation forward one step at a time
- Make your empathy visible (and audible).
- Clarify what you can do first–before you talk about what you can’t do.
- Agree on ‘big picture’ goals before specific medical interventions.
- Give your complete, undivided attention to your patient for key moments.
Practitioner points
- To know some basic communication algorithms and principles
is neccessary to have a map where you can go with your patients. Do not don't
just rely on your experience.
VIDEO / TEXT FOR PRE-READING
(Recommended to study before the lesson)
Compulsory literature: Chapter 18
Clinical interviewing
FURTHER STUDY MATERIALS
Chyba: Odkazovaný objekt neexistuje nebo nemáte právo jej číst.
https://is.muni.cz/el/med/podzim2024/aVLPS051c/155276369/Dealing_with_challenging_patients.pdf
Chyba: Odkazovaný objekt neexistuje nebo nemáte právo jej číst.
https://is.muni.cz/el/med/podzim2024/aVLPS051c/155276369/How_to_ease_a_patient_s_anxiety.pdf