Questions in communication
Educational Communication
SZ6612 EDUCATIONAL COMMUNICATION
SZ6638 EDUCATIONAL COMMUNICATION

What is question in social communication?
 Group work – student presentation


What is question in educational communication?
 Group work – student presentation


Questioning
 Questioning is a major form of human thought and interpersonal communication.
  It involves employing a series of questions to explore an issue, an idea or something
intriguing.
 Questioning is the process of forming and wielding that serves to develop answers and insight.

Process questions
 Process questions are designed to test the depth of your knowledge about a subject and your
ability to analyze how the various components of system contributed to create the whole. ...
 Process questions are almost always chronological or linear and involve multiple, sequential
steps.
 Most essay questions contain an Action Word that you can use to help you organize your response to
that question.
 In general, there are six of these Action Words: Define / Definition of Analyze / Analysis of
Cause & Effect Compare / Contrast Process Analysis / Describe / List Supported Opinion
(Defend/Refute)

Answering process questions 1:
 1. Process questions are designed to test the depth of your knowledge about a subject and your
ability to analyze how the various components (i.e. processes) of a system contributed to create
the whole.
 2. As such, process questions are almost always chronological or linear and involve multiple,
sequential steps.

Answering process questions 2:
 3. Process questions will most often look like:
 A. Describe how DNA is used for forensic use.
 B. List the steps in osmosis.
 C. Explain what the evolution of the two-party system in America from 1796 forward.
 D. Analyze the flow of electricity through a copper filament.
 E. What are the procedures involved in supply and demand?

Answering process questions 3:
 Strategies to use in answering process questions:
 4. If you are asked about a complex process, jot down the steps or draw a schematic of the process
before you begin to write. This will help you to not forget a critical step in your answer.
 5. As you write your essay, take advantage of transitional phrases which will help you make the
links between the steps of the process you are analyzing.
  Examples of these transitional phrases are:
 first, second, third . . .               next                          successive
                  following this
 afterward(s)                             subsequently               after that
                   later
 at that juncture                       concurrently                 in tandem
    at the same time
 finally

llustrations of process answers 2:
 Typical process questions would look like these:
 1. List the levels in a hierarchical classification and concomitant binomial of the domestic cat.
 2. Define the three basic memory processes and the process types which support them.
 Answers to these questions could look like these:
 1. From specific to more general, the classification of the domestic cat includes Species (Felix
Catus), Genus (Felix), Family (Felidae), Order (Carnivora), Class (Mammalia), Phylum (Chordata),
Kingdom (Animalia), and Domain (Eukarya).
 2. The three basic memory processes are Encoding, Storage and Retrieval. Encoding involves using
Acoustic, Visual, or Semantic Codes to help store an item in memory. The storage process involves
maintaining the item in memory using episodic, procedural or semantic types of long-term memory.
The retrieval involves recovering the item from memory using recall or recognition.

llustrations of process answers 3:
 Avoid answers that look like these:
 1. The domestic housecat is a mammal and carnivore. (This answer only provides a partial answer to
two steps of the classification system. As such, it would clearly demonstrate that you do not
understand the classification system in general.)
 2. The three processes of memory are encoding, storage and retrieval. (While correct, this answer
does not answer the whole question, i.e. define each process.)

Resoucess
 https://success.uark.edu/_resources/downloads/study/shortansweressayhelpseries/part5processquestio
ns.pdf