Social Psychology

Interpersonal communication and emotions. Aggression.


Aim of this lecture

Introduce (repeat) the conceptualisation of emotions in psychology and explain their functions in social life and communication.

Develop an understanding of interpersonal relationships in social psychology.

Introduce the main theories of aggression.


Short introduction to psychology of emotions


Important terms: affect, emotion, feeling, mood.

affect = an umbrella term that covers both emotions and moods. Affective states are psycho-physiological constructs = concepts that connect mental and physical processes. In physical processes we can measure levels of activation or arousal of organism (heart rate, skin conductance, pupil dilatation, salivation, blood sugar levels, sexual arousal), but it will not inform us about actual subjective experience of such activation.

emotion = a complex reaction pattern, involving experiential, behavioral, and physiological elements, by which an individual attempts to deal with a personally significant matter or event.  People’s experience of emotion depends on how they evaluate their environment (cognitive appraisal). The cognitive appraisal can be unconscious. Emotions tend to occur either instantaneously or very soon after an event takes place. Emotions tend to be intense but short-lived (seconds to minutes). Very intense emotions positive or negative can cloud our judgement and reasoning. Nonverbal behavior accompanying emotions includes facial expressions, postures, and gestures.

feelingconscious experience of emotional reaction. In special cases (e.g. trauma, abuse) people can disconnect "dissociate" from their feelings.

mood = emotions have the potential to turn into, change or create moods. Moods are low intensity emotions experienced for longer peridos of time (hours to days). Moods run "in the background" and can have a less specific, immediate or obvious cause/source.

Affect has it´s valence = subjective spectrum of positive-to-negative evaluation of an experience an individual may have had. We can experience simultaneous existence of contradictory feelings, such ambivalence results into uncertainty or indecisiveness about a course of action.

Emotion process Atkinson
Atkinson & Hilgard's (2009). Introduction to Psychology. 15th Edition. Cengage Learning.


Purpose of emotions is an adaptation to our social and natural environment, thus our emotions communicate information about said environments and our understanding of them.


Emotions and survival
Retrieved 19.11.2020 https://positivepsychology.com/emotion-wheel/


The basic emotions

The psychologist Paul Ekman and his colleagues have found that people in different cultures can identify the six basic emotions: anger,  disgust, contempt, happiness, sadness, fear, surprise  (https://www.paulekman.com/universal-emotions/). 



Cultural variations

Some differences in emotion experience and display exist among cultures. Some languages have labels for emotions that are not labeled in other languages (lítost, schadenfreude). Same situation brings about different emotion in different culture (disgust at particular foods eg. haram/halal food). Cultures vary in display rules of emotions - those are norms (often gendered) that tell people whether, which, how, and when emotions should be displayed (in patriarchal cultures it is more acceptable for men to display anger). There are also norms that determine how and when to show emotions that are not actually felt. Acting out an emotion that is not felt is called emotion work or emotional labour (trying to manage and produce the right feeling for the job (e.g. flight attendant smiling and acting kindly towards agressive passenger).



Interpersonal communication


Lesson 2

Questions before Reading

Remember and describe at least two conflict situations you have experienced? How did you feel?

Is there any behavior in others that really irritates you?

If you had a conflict a with a pupil´s parent, what would be the most uncomfortable for you and how would you tend to react?


Questions after Reading

What is an interpersonal conflict?

What can be usual interpersonal conflict triggers?

What strategies can you use to better manage the triggers and more effectively manage conflicts?



Open textbook: Communication in the Real World: An Introduction to Communication Studies (2013)
Read entire chapter 6 for better understanding of the role of emotions in social interactions. Test questions will be focused on the chapter 6.2. (17 pages)


Aggression


Seager, P. (2014). Social psychology: A complete introduction. New York: The McGraw-Hill Companies.

Questions before the Reading:

Does relieving anger by punching things (eg. boxing) reduce the aggresive behaviors? 

Does watching violent movies provide outlet for people through expereince of "catharsis"?


Questions after the Reading:

Describe two types of agression and illustrate on examples.
What kind of method are we using when we are watchig aggresive behaviors in a school playground?
What is a hydraulic model of aggression?
What do we know about venting anger?
Describe relationship between frustration and aggression. Are there any other reactions to frustration?
Formulate a your own real life example for excitation-transfer model of aggression.
Which are mediating factors in aggression?
If you were concerned about a pupil´s aggressive behaviors would you want to know what kinf of media s/he is consuming? If yes, then why?
In your opinion which of those recommended methods for reducing aggression are often less used in a school setting?

What do you think of catharsis now?



Seager, P. (2014). Social psychology: A complete introduction. New York: The McGraw-Hill Companies.
Chapter on Aggression. 19 pages
PDF ke stažení


Myers, D. G., & Twenge, J. M. (2016). Social psychology. New York, NY McGraw-Hill Education.
Voluntary reading on sexual violence and media influences. 12 pages
PDF ke stažení