212 IMIKOS meaning in co-production between text and reader or viewer. Text analysis ofdiscrete, aesthetic products such as films remains possible; however, we must always specify which textual materialisation the analysis refers to (the cinema film, the extended DVD version, and so on). Furthermore, future analysis has the task of bringing to light the relationships of the different textual materialisations to one another, and to the narrative, the dramaturgy, and the aesthetic presentation. The consequences for audience studies are graver, since "under these contemporary conditions ofmedia culture it has therefore.arguably become impossible to clearly isolate out what the meaning of a single, specific, bounded text would be."23 Consequently, audience studies are no longer concerned simply with investigating the meaning of a film such as RotKfor different audiences, but with investigating the processes that have contributed to making it a part of the circulation ofmeanings in cultural and social contexts. For this purpose, audience studies must make use ofa variety ofmethods in order to be able to examine RotK as a cultural and social phenomenon. Classic text analysis is one such method, because only it can expose how the dramatic, narrative, and aesthetic structures ofthe film involve the viewers in the co-production ofmeanings. Yet it must be combined with methods of audience studies in order to focus on the audience's side of this coproduction.24 Moreover, it must also focus on the institutional conditions, the intertextual frames, the social and cultural conditions ofthe viewers' life-world and their everyday lives, as well as on the social discourses with which the co-production ofmeanings shares a mutual relationship. Ultimately the goal is to discover what meanings are generated under what social and cultural conditions between discrete, aesthetic products and varied, socially structured and culturally socialised audiences. The example of The Lord ofthe Rings as a film trilogy adaptation of the books by J. R. R. Tolkien, composed of the individual films The Fellowship ofthe Ring, The Two Towers, and The Return ofthe King, their various DVD versions, the other primary texts such as the computer game, and secondary texts such as film reviews and the Internet forums, has illustrated what challenges audience studies face in the world ofdigitised media. As both texts and society become more differentiated, the importance of audience studies will continue to increase, and text analysis will be just one part ofthem. CHAPTER FOURTEEN Our Methodological Challenges and Solutions MARTIN BARKER, ERNEST MATHUS, AND ALBERTO TROBIA Because ofthe scale ofits ambitions, the Lordofthe Rings project was always going to face some tough methodological challenges. The project was to be big-combining a sweeping search ofmarketing and ancillary materials around the film with a worldwide audience survey and follow-up in-depth interviews. The questions we were posing were also ones that, by and large, had been addressed only speculatively up to this point. So the work ofmaking them operational-just how do you make the topic of"fantasy" researchable, just for one?-was itselfa task. The research was international, with research groups in twenty countries. We wanted to examine how the film's reception was shaped by the cultural conditions in different countriesanother big question. We needed to explore these processes across time-people's history with this story, from book, through rumours and predictions, to their experience in the cinema, and how they thought about the film afterwards. Perhaps most importantly, we wanted the project to go beyond certain barriers that we felt our field ofresearch was hitting. It is fine to show variety and complexity in the responses to things such as films, but it isn't enough. We wanted to be able to disclose patterns and connections. And we wanted to do all these in ways that ensured that other academics, and those fascinated byTolkien's story, would feel they could be confident in our findings. These are the jobs that methodology does. Methodology is, ifyou will, the accuc mulated wisdom of researchers about how to travel sure-footedly from having interesting general questions to developing structured means ofgathering, organ" 214 IBARKER, MATHUS, AND TROBIA ising, and analysing materials that can answer those questions. Methodology is not a mechanical toolbox. Any serious research project has to weigh a whole series of things. From available resources, what can be attempted? Given that choices must be made, what are the most urgent questions? What can be learnt from the best of existing research? Where has it not yet gone? We would argue that a great deal of . methodology comes down, less to right and wrong procedures, although these are important, than to bold choices among possibilities. Along the way come the points where researchers can dip into the available "rule books" on how to do various bits as reliably as possible. How we met out methodological challenges is the topic of this final chapter. A good number of those challenges were foreseen, and our solutions-as good as we could make them, after long 'rounds of debate-were built into our research design. In some cases, we had to solve difficulties "on the fly." But methodology is also about opportunities. Ifa project is designed to answer only one question, that is as far as it can take you. Sometimes it is possible to design research that might contribute to an indefinite number ofquestions. This is what we tried. Ofcourse no researcher begins with a blank slate. Every good piece ofresearch begins by estimating the state ofthe field(s) on which it draws and learns from the strengths and weaknesses ofwhat has already been done. In our case, that was particularly the broad field of audience research. THE CURRENT STATE OF AUDIENCE RESEARCH Our sense is that media audience research is on the cusp of a set of changes. And we hope to be among the influences that help mould where it goes. It would be hard, even without space restrictions, to characterise fairly the many diverse currents that are at present flowing within audience research, let alone discuss them all fairly. In this short section we cannot get near this. With an apology to all the kinds ofwork here missed or marginalised, our aim is to paint a working portrait ofthe main current traditions and paradigms ofaudience research, which says something about the available concatenations of theories and concepts (how to think about "the audience"), questions (what the primary interests and concerns are), methods (typical ways ofinvestigating), and objects (what kinds ofaudience most interest researchers). In many countries, despite its theoretical poverty, moralistic conceptualisations, and methodological narrowness, the mass communications tradition still stands strong, examining those "masses" that are currently provoking "public concern." This is the strand ofwork still widely beloved of governments, policy bodies, and public commentators, .and that gets much funded as a result. Its influence has undoubtedly declined-but without really being replaced. Its main sociological "alternative" (the quotation marks signal our hesitations), the uses and gratifications approach, still has adherents, but hardly constitutes a force now. In and around these, influential figures like George Gerbner have cast long shadows. FOURTEEN. OUR METHODOLOGICAL CHALLENGES AND SOLUTIONS I21 5 Elsewhere, the European tradition ofreception theory has generated important concepts such as "interpretive community," but long stayed firmly textual. Only quite recently has it, primarilyin the United States (and in film studies), moved from textual elaboration to empirical research, through the work of such people as Janet Staiger and Barbara Klinger. But beyond these, with perhaps two exceptions, the picture is one of variety (which is good) but less elaboration and conversation (which is bad). The two exceptions have to be the contributions ofPierre Bourdieu and of Stuart Hall. Bourdieu's conceptualisations ofculture have had a wide impact, albeit sometimes in oversimplified forms.' In France, for some years, he was a signal force. But his methods-broad cultural surveys coupled with close qualitative analyses-have been less followed.' Perhaps more than anything, it is his notion of the links between class and cultural taste systems that continues to resonate. And this has linked quite well with the tradition of cultural studies considerably led by Stuart Hall's encoding/decoding model. From the 1980s, a substantial body ofwork and ideas emerged, especiallyfrom the United Kingdom. Typically oppositional, its primary address was to the uneasy lines connecting mass media and popular culture and knowledge. When it moved abroad, and especially to the United States, its focus shifted. Fan studies took and celebrated the notion ofthe "active audience," making ofthis a substantial specialist field-although one that to outsiders seems often inflated and to be making exaggerated political claims. But perhaps just as important has been cultural studies' "textualism." The powerful refocusing on culture as "textual" (semiotically rich and charged, a major medium through which contemporary political life is formed and conveyed) has nagged at the edges of audience research, telling it what to look for and what it must find. All these traditions have mainly looked at what we might call "mainstream'' audiences for objects like television.' Outside such spheres, the picture is patchy. Theatre researchers, for instance, briefly turned to their audiences, but an international research association formed for this purpose was short-lived.4 Instead, the main strengths here have been in the historical study ofaudiences-yet this is something only now being attempted in fields such as film.' In the literary field, there has been a strong growth ofhistorical studies in reading practices.' Methodologically, these have involved a combination of interpretive work and archival mining. But there has been little contemporary work, except where, locally, as in Scandinavia, groups ofresearchers come together. Art audiences are hardly touched, other than through Bourdieu's work and occasional rich historical accounts (Michael Baxandall, for instance'). Museum studies has grown its own professionally driven traditions. The study of music audiences is a partial exception, with the added bonus that researches in this field both draw fruitfully on Bourdieu's conceptualisations and attend to the social processes ofmusic listening.' In parallel fields, the study ofsports fans has become a substantial subset ofan essentially sociological approach. In short, a good deal going on, but with little by way of shared theories, questions, or methods. 216 IBARKER, MATHUS, AND TROBIA It is important to note, however, that the term audience has become increasingly questioned. Not an innocent term, it seems to picture people as recipient end points for cultural processes.' A number ofdevelopments have led to challenges to this. In roundabout ways,Jurgen Habermas' influence led to an interest in audiences as publics--people using media and cultural forms as the bases for their involvement or noninvolvement in democratic domains.10 This has found resonances in studies of children, and in the ways they may learn to be citizens." In quite another field, the emergence of the various forms of digital media (games, the web, mobile phones, and so on) has pushed notions of"interactivity'' to the fore-again, directly challenging the implicit metaphors within the term audience. In an almost reverse direction, fields such as tourism studies have seized (albeit with intense debates around the work of people such as John Urry") upon the idea of people "gazing" upon Other Cultures, and erected wholesale models of a new international politicaVcultural economy. This has been much influenced by the work ofMichel Foucault on the power-knowledge nexus. Meanwhile, quite outside our fields, others have been quietly borrowing some ideas from us, and turning them to unexpected uses. The field ofconsumer research, for instance, has been transforming itsel£13 The idea ofthe "consumer" is getting a history and a (theoretical and methodological) makeover. Given all these, it is not surprising that when a journal for our field began to be debated in the late 1990s, its title was debated hard-those involved eventually settled on Participations as a relatively neutral, but indicative, term.14 A summation ofwhere we are is therefore hard. A surprising amount ofwork is going on, in many countries and within different research paradigms. In some countries the impulses to and backgrounds ofresearch are primarily sociological (and the influence ofJesus Martin-Barbero in Latin America is one signal example ofa "local" force); in some the drivers are more culturaVhumanistic. But outside mass communications (with its continuing stilted dedication to variable-manipulating laboratory studies") and uses and gratifications (with its needs-oriented questionnaires), there are few agreements on questions, concepts, or methods. And in different regions of the world, and indeed in different language communities, the main working models and exemplars for studying reception processes just do vary greatly-far too much to make any substantial international collaboration easy. A common thread in much "new audience research': is a recognition that audience engagements are deeply interwoven with wider cultural memberships. This is a major achievement in itself. It challenges the decontextualised "individual" ofmass communication theory, and puts audiences back into society and history. But in so doing, it lands us in the heart ofother debates. Ifwatching films is necessarily part of "culture," what is the relationship between culture, work, and politics? How does the business ofentertainment relate to its pleasures? Might not the very separation ofculture as "leisure" (this is "just for fun,""escapism," and so on) itselfmark an ideological process? When corporations make films, maybe they also make ideologies. All such questions-and there are many ofthem-challenge the sufficienFOURTEEN. OUR METHODOLOGICAL CHALLENGES AND SOLUTIONS 1 217 cy of audience research to tell us what we might need to know about the significance of a film such as The Lordofthe Rings. Another strain ofargument takes up the complexities raised by that idea of"cultural memberships." Cultural studies early on challenged the notion of unified "cultures," with agreed tastes and scales ofvalues. To this was soon added a questioning ofthe idea ofsingular "selves" who respond as one kind ofperson and from one position. Real people think and respond at different times by age, sex, ethnicity, class, politics, family, and many other memberships. But global population shifts (and the associated idea of "hybrid" nationalities) and the rise in global knowledge systems make who "we" are ever more complex.This had strong implications for cross-cultural research. The danger would be that we might take someone responding from, say, Denmark, to be in some simple sense responding as "Danish." It made it vital that we think about how to draw out people's sense ofthe communities (real, virtual, imagined, wished for) they belonged to, whose values and ways ofresponding they shared. In this messy, fragmented, but exciting set ofcontexts, we formed and attempted our world project. OUR PROJECT'S PARTICULAR REQUIREMENTS As this book makes clear, our project had three, interlinked stages: gathering and analysing prefigurative materials, recruiting and analysing responses to a questionnaire, then selecting individuals for detailed interviews-and analysing those. Each ofthese stages makes its own tough methodological demands. The challenge multiplies inasmuch as we wanted to link them. Here, we focus in on some ofour most important decisions. But ahead ofany ofthese detailed discussions, we must remember that the very idea ofstudying"the audience" has been a topic ofdebate, because ofarguments that the "thing" being studied may only come into existence through the act ofresearching it. "Audiences" may only exist because researchers constitute them. This is a problem that a number ofresearchers have addressed. Kim Schrnder and colleagues, for instance, write, "All audience research is intrusive. We cannot study audiences empirically without at the same time interfering with the very phenomenon we wish to study--the everyday practices through which people use and make sense of the media-or interrupting people's lives for the duration ofthe research encounter."" But while this is an inevitable feature of audience research (as of course of many other kinds of social research), it neither invalidates the idea nor undermines the importance ofasking, How can we make sure that we do the research as well as is possible? It does ofcourse mean that among our considerations has to be an assessment of the ways in which our very processes of generating evidence may have shaped what we gathered. More specifically, there is the difficult question ofthe ways in which the implements (questionnaires, interviews) might privilege certain under- 218 IBARKER, MATHUS, AND TROBIA standings and might predetermine the kinds ofanswers we could come to. The only solution we see to this is simply a regular dose of honest self-examination. Otherwise, such concerns simply freeze research. It may help to divide this discussion into two sections: one addressing the gathering and organising our research materials, the other dealing with processes of .. analysis. Our goal was to gather very large bodies ofdata and materials in forms that could thus allow us to pose questions, and to look for patterns, separations, connections, or simply puzzling features. An example may clarify what we mean here. Our research was addressed to the functions offilm fantasy in the lives ofdifferent kinds ofaudiences. Ofcourse, the concept of"fantasy'' has been widely discussed for a long time. It is not just an academic concept; it is also, ifyou will, apublic concept. That is to say, it is used by cultural commentators to pass judgement on people's tastes and preferencesfrequently, to find them wanting. In 2005, the British Guardian newspaper featured author Natasha Walter commenting on the popularity ofTolkien, and the Harry Potter novels and films. Walters warns against "patronising" these audiences, and quotes others calling fantasy "infantile" and "regressive." Yet she then herself proceeds to describe them as "providing comfort," as filling "god-shaped holes," and as "making no demands on us."" Many ofour audiences would simply disagree strongly with these judgements about them. But it is not only cultural critics who make these judgements-they are very frequently embedded within academic discussions as well. Audiences get categorised and judged in these processes. Our research questions could not ignore these. Those very debates about "fantasy" might influence people's expectations, their sense ofthe value ofthis film, and their sense ofselfwhen they watched it. The termfantasy marks out, ifyou like, a fought-over territory-and words are weapons ofthe war to control it. This means that we would have to try to do three difficult things at the same time: 1. We had to gather large bodies ofthose "debating" materials-press, magazine, television, radio, Internet-to see wh~t sorts ofviews ofthe film were being circulated in different places and spaces. But we could not thereby assume they had an influence, or what that influence might be. 2. We had to gather large samples ofaudiences' talk about the films and the books, so that we could hear in their own words what they meant to them. This meant both having very large numbers ofpeople responding, and having them tell us a lot about their responses. This volume of materials was itselfgoing to be a real challenge. 3. But we could not solve that challenge by imposing our own definitions on them in advance. Ifwe did, we might well be imposing just another version ofthose public categories. Nor could we predetermine some "sample" of those people we needed to hear from, and thus limit the amount we FOURTEEN. OUR METHODOLOGICAL CHALLENGES AND SOLUTIONS I219 gathered. Instead, we had to recruit as widely as we could, and find ways to let the meanings and patterns emerge. These were the general requirements that drove a great number ofour methodological decisions. More than anything, it drove our decision to combine quantitative with qualitative approaches. CROSSING THE QUALIQUANT There is a wide range ofwriting about the issues involved in trying to combine quantitative and qualitative modes ofinvestigation. Two tendencies stand out from this literature. First, there is more writing about the likely virtues of the combination than actual working examples of the practice; second, those researchers who have attempted it have on a number ofoccasions seen the two stages as serialrather than integral. They do some ofeach and hope that the results will be mutually informing." It may help for a moment to think ofthis as like a river, the Qyaliquant, up which we are trying to take a body ofcargo. Research is hard work, so it is definitely against the current. Our cargo has to be towed from the banks. But the residents of each side-the Qyalis and the Qyanters-are pretty suspicious ofeach other. They live different lives, speak different languages. They have very different beliefs about the right way to tow a boat effectively. Therefore, in the main, it is just easier to work from one bank at a time-even ifit means our boat tends to drift sideways. Ifonly they could be got to work together, large volumes ofcargo could be handled much more easily! We had no choice but to try to build a bridge, and get the two parties talking to each other. This was most particularly true because, with our central implement, the questionnaire, we planned to collect thousands of responses. Without a solution, these would be useless. The questionnaire's design was a major preoccupation. There are many good books on questionnaire design, offering helpful advice and examples on a wide range of topics such as question order, problems ofambiguity, the kinds of language to use, differences between open and closed questions, and overall length. But no questionnaire can be devised simply by reference to these sorts of cautionary rules. Rather, these lists of features are best seen as quality checks, brought into the equation near the end of the design process. Our design process was the result of an interplay between three overarching challenges: 1. What did we want tofind out? We could not directly ask people our Big Qyestions. We had to find ways to translate them into smaller ones that would be meaningful to anyone answering us. For example, since we were centrally interested in investigating the ways different audiences related to fantasy, a lot of our thinking went into how we could get audiences talking about the idea of"fantasy'' without presuming its meaning. And remem- 220 IBARKER, MATHUS, AND TROBIA ber that this had to comprehensible, in translation, to people from Guatemala to Germany, Los Angeles to Laos. 2. What were wegoingto do with the answers?Perhaps the hardest message to convey to students of research methods is that at the beginning of any research project, the most important questions they need to address is what they will do at the end. It is no use gathering materials or data in forms, in quantities, and ofkinds that you cannot use. The kinds ofanalysis you plan to do have to drive the design. For example, we wanted to explore how group memberships might influence people's responses to the film. So we needed to get people to give us information about themselves. That is quite easy with sex and age-but what about occupation? Designing a way to get usable information about people's occupations anywhere in the world (Mumbai to Mexico, or London to Lagos) is not easy-because the worlds ofwork are so differently constituted. Our solution was bold but effective, as we hope to show. 3. Why would anyone complete our questionnaire? We live in a world where most people know about questionnaires. Governments require us to complete some. Commercial bodies often try to get them done. Others are done for fun-magazines inviting us to rate ourselves, for instance. We frequently see them (and ourselves, thereby) discussed and pontificated upon. Why should they do ours? The issue ofhow our questionnaire should look, read, and be publicised, preoccupied us. We needed it to become, ideally, part ofthe experience ofwatching and talking about the film. It had to be fan tofill in. We could reasonably hope to capture people who were enthusiastic about the film-even perhaps those whose enthusiasm took the form of anger at the film-but what about those whose main reaction was that the film was "Alright--for a night out"? It was out ofimaginative juggling between these three that our questionnaire emerged. As we outlined in the introduction, the key move was the coupling of quantitative and qualitative questions. We asked people to allocate themselves on several multiple-choice lists (enjoyment, importance, kind of story), and then immediately to explain their answers in their own words. So we could potentially explore not just how many said they really enjoyed the film, but also what kinds of people most enjoyed the film, and how their ways ofstating their enjoyment related to that ofpeople who did not enjoy it so much. We could explore their relations with the books, and how (through, for instance, their expressions of disappointments) their relations with the books overlapped with or were different from those ofother groups. And ofcourse there is no reason to suppose that only one kind of person enjoyed the film. So, potentially, we could buildportraits ofthe viewing strategies and responses ofdifferent groups. All these possibilities were consciously built into our research design. FOURTEEN. OUR METHODOLOGICAL CHALLENGES AND SOLUTIONS I221 But as we've said, a good design often yields more than is originally thought of. For example, one idea not originally planned, but which proved productive, was to explore the relations between responses to questions about favourite characters and most memorable moments or aspects. This allowed us to extract data relevant to debates about "identification." Combined with the reasons for choosing different characters, it allowed a detailed study ofdifferent relations with the film."This was simply not planned for. Take the debate over the question about occupation. The U.K. team proposed that we should not ask people to name their occupation-we believed that this would result in an unmanageable list of answers. Instead we suggested producing a short list ofkinds ofoccupation, and that we should embrace the notion that people might partly choose their answer by how theyfelt about their work. A person working in advertising, for instance, might see themself as creative, or as a professional, or as an executive. A person working in farming might see themself as either unskilled or skilled manual, or even as a service worker. Since we were interested in attitudes to "fantasy," this could be valuable. After much debate, this tack was agreed upon-although it does run counter to more standard sociological researches. Early signs are that this has paid off-a number of distinctive groups emerged from our analysis, and are being explored.20 But of course a decision the other way could well have produced other, equally interesting findings. This is once again a case ofmethodology being less about right or wrong, more about decisions with consequences. We tell these stories to show that committing ourselves to a O!ialiquant approach did not solve all our problems-it simply moved and changed them. OUR SAMPLING STRATEGY Sampling is a key issue in social research designs, and was one we had to face. The advantages ofsampling are well known: low costs, economy of time, and a better organisation of research. There are two main types ofsampling methods: probability (random) sampling and nonprobability sampling, respectively typical of(but not exclusive to) quantitative and qualitative research. In probability sampling, definitively codified in the 1930s by the Polish statistician Jerzy Neyman," all units of the target population have an equal, calculable, non-zero probability of being included in the sample.22 Many researchers believe that probabilistic samples are better, because they are representative ofreality. In brief, they maintain, what we can say about the sample can be extended to the reality sampled (by statistical inference). Another advantage is that we can calculate the sampling error, which is a crucial datum in order to assess the validity ofa sample.The main problem, with this kind ofsample, is that we need the complete list ofthe target population to extract it, and very often this is impossible to obtain. This is no small issue. We can't say whether a sample is representa- 222 IBARKER, MATHUS, AND TROBIA tive or not, because we generally sample precisely in order to find out something about a reality we don't yet know. This is called the samplingparadox, and it applied with great force to audiences for LotR. Nonprobability samples are generally"purposive" or "theory-driven."" This means that they are gathered following a criterion that the researcher believes to be satisfying, in order to achieve typological representativeness. Being purposive, these kinds of samples are rather heterogeneous. Miles and Huberman, for example, listed sixteen different qualitative sampling strategies." The difficulty with nonprobability samples it that we have only loose criteria for assessing their validity. The strategy chosen for the LotR project involved a new mix of qualiquantitative solutions, in order to be consistent with the general "philosophy" ofthe project, which aimed at interweaving different methods and techniques. This hybrid direction is gradually getting a footing in the social researchers community, as the success of mixed strategies as respondent-driven sampling (RDS) clearly shows." We could not possibly extract a probability sample, simply because we couldn't know the complete film audience. In fact, we weren't searching for statistical representativeness; rather, we were more interested in typologi,calrepresentativeness. That is, we needed as many types of respondent as possible and as manyfarms of argumentation as possible. Does everyone who sees a film equally count as "the audience"? For some purposes, yes-but not ifyou want to explore influence and meaning. Someone who falls asleep, or leaves halfway through-or perhaps rejects and forgets the whole experience the moment they leave the cinema-may not be an "audience" in the same sense as someone who returns again and again to it. We needed a research design that would allow us to build a picture of as many kinds ofviewers as possible. In a case like this, the best choice is a "qualitative," nonprobability sampling. The best way to reach quickly the huge target population needed for our research, cheaply and manageably, was to use Internet sampling. Internet sampling is a procedure that is administered, partly or fully, through the Internet. This entails procedures which enable the researcher to bring questionnaires to the attention ofprospective respondents, by either directly forwarding them the questionnaire, or informing them ofthe availability ofthe survey and asking them to participate. This is facilitated through email or web pages.26 Ofcourse, Internet sampling still has problems. For example, the number ofinternet users is significantly lower among older people. For this reason we supported the web questionnaire with a paper version ofthe questionnaire administered to audiences at cinemas. Ultimately, of our 24,739 respondents, 22,486 completed the questionnaire online, with the remaining 2,253 completing the paper version. Only some countries were in a position to use the paper questionnaire (with Italy having the highest proportion, at 29 percent ofthe total). A comparison ofthe two sources did reveal some clear differences. Internet completers were younger, with higher representaFOURTEEN. OUR METHODOLOGICAL CHALLENGES AND SOLUTIONS I223 tion ofstudents and professionals. They had higher levels ofknowledge ofTolkien's books, and were more committed to the films. So, having the two sources could alert us to the biases in our main sample. We can't therefore say that our sample and its subsamples are representative of some broader population, because we chose the nonprobability alternative. But we believe we can be rather confident, considering our success in gathering almost 25,000 responses, that we achieved a very good typologicalrepresentativeness-that is, we have sufficient members ofall our main categories to be able to describe with confidence their patterned similarities and differences. MAKING SOME KEY CONCEPTS RESEARCHABLE This project was concerned with some tricky concepts. We touched on this earlier in relation to the concept of"fantasy." Another difficult concept for us was "pleasure." They are difficult for several reasons. First, both ofthem, at one level, seem very obvious. Richard Dyer has explored equivalent problems with the concept of "entertainment," showing how the term is often used to block discussion and investigation-it is too obvious to be worth pursuing." In the same way, people will say "it's only fantasy" or "I just enjoy it," as ifthat ends the discussion. But both "fantasy" and "pleasure" have been the topic ofheavy theorisation. Fantasy is already a term with many meanings. It can mean generally the human capacity to imagine wildly, without many formal constraints-to invent, to daydream, to construct amazing scenarios. It can mean a genre ofliterature, which has in the last forty years become a publishing phenomenon. It can, for some people, be a term within a formidable array of other concepts, which constitute the broad psychoanalytic tradition-here "fantasy" supposedly arises from repressed desires, frequently rooted in childhood experience. But in addition to these, some more specialised understandings have been developed, as in the strong tradition ofwork that views fantasies as culturally loaded vehicles through which we live our membership of our societies, and conceive our relations to Others.The problem is not simply that these approaches do not tidily coincide, or that evidence for one or another is more or less persuasive. It is more that what counts as evidence on one approach simply would not be acknowledged on another. The cultural studies tradition is awash with writings about both fantasy and pleasure, and with claims about their implications and consequences. In film studies, perhaps no work has been individually more influential than Laura Mulvey's essay on "visual pleasure."" Mulvey claimed to identify the pleasures that men and women must respectively feel, in light of the textual organisation of mainstream Hollywood films. Hers is among many others that arrive at very negative accounts ofthe cultural meanings and implications ofpopular culture, through theoretically based assertions about the kinds ofpleasure films afford and the apparent costs to selfofsuch enjoyments. But at another extreme, other scholars and theoreticians 224 IBARKER, MATHUS, AND TROBIA have been charged with simplycelebratingwhatever"the people" enjoy. The accusation of"populism," levelled by among othersJim McGuigan,29 has once again more to do with the supposed consequences of pleasures than with the nature of those pleasures. . The level of theorisation has not been matched by the quantity of researches into actualpleasures-who has them, what they feel like, what they do to get them, and what they do with them once they have them.30 But in the last twenty years, a small number of studies-often quite exploratory-have begun to unpack these complexities. !en Ang, in her study ofDallas viewers, begins to unpick the complex components ofpeople's pleasures and dislikes." She shows, for mstance, '.hat pleasure can be perverse, deriving from finding the programme poor and feeling superior to it and its "ordinary audiertces." Martin Barker and Kate Brooks attempt to characterise the logic of different kinds of pleasures (what you have to be and do to get them, what viewing conditions best promote them, and so on) in actionadventure films."Thomas Austin has explored the character ofmen's responses to a film such as Basic Instinct." More recently, Aphra Kerr and others have explored audience pleasures in video games-and once again immediately point to unexpected complexities." But for all these valuable pieces ofresearch, theories ofpleasure and fantasy have largely marched on, regardless. In this sense, we began with a commitment. This research was pitched and designed within what is generally known as the cultural studies tradition. Ifnothing else, this involves a belief that a cultural "text" like LotR cannot be signed off as "just fantasy'' or 'just entertainment."The story itself, in book ~nd film forms, ~as to be seen as a complex vehicle for both pleasures and meanmgs. Its narrative organisation, its kinds of characters, the manner of its tellin?, its pa~t and present reputation, and its social circulation-all these make any possible audience response far more than a matter of"entertainment" or "effects." The film comes out of and resonates in all kinds ofways with this point in history. Therefore, any enquiry into audiences for LotR would have to enter into the complicated ways in which people understand their part in all this, and the ways in which the film plays a role within people's wider sense oftheir world. . That meant getting people to talk to us about how the1r responses to the film engaged with other aspects oftheir lives. And not just as individuals. As people talk about things like films, they draw upon shared languages, and they address themselves to others in groups-and this sociality is a core part ofpeople's responses. Such communities can be very local (a lot of young people's language operates to share understandings, to the exclusion ofadults), or very wide (shared international languages in antiglobalisation campaigns). And they can be fought ov~r." The use of words can be very positive (the history ofthe term cool as a summat10n ofa cultural stance, including ways of using one's body, would be a case in point). They can be negative (the history ofderogatory terms for women has been a substantial case study in itself). They can change over time-the capture of the term gay and FOURTEEN. OUR METHODOLOGICAL CHALLENGES AND SOLUTIONS , . 225 thence the reclaiming ofthe word queer by homosexual activists.are good examples{. The study ofthese, 1t has been argued, enables researchers to bnng mto view many ofthe practices through which people build and maintain their social lives, and the ways people understand the world and each other. All this is part ofwhat has been widely termed the "turn to language" in much recent social theory. EXPLORING AUDIENCE CATEGORIES These are indeed exciting times when it comes to the development ofways ofhandling and analysing people's everyday talk. The "cultural turn'' or "linguistic turn," as it has sometimes been called, within social, historical, and literary theory generally came out ofthe realisation that social processes could not be understood without proper attention to the ways in which people understand the social (and indeed physical) world they inhabit." Ways of understanding the world are developed and communicated, oftentimes by powerful means. These are not simply rational constructs, but involve elements ofimagination and fantasy, senses ofselfand others, stories, pictures, hopes and fears. These are to be found not so much within organised bodies of words and images such as books, speeches, laws, films, or poems, but within people's ordinary talk. There are a number ofvery different traditions for how to think about, and how to deal in research with, words. At the back ofour project were two particular bodies ofwork: discourse theory and vernacular theory. The field ofdiscourse theory and analysis has mushroomed mightily in the last twenty years, as researchers have developed theories and methods for examining language in action and argued over its role in the production and maintenance offorms ofpolitical power and domination. Every commentator on the field has noted the variety of emergent conceptualisations and associated methodologies within this field.37 A substantial array ofdetailed concepts and methods has been developed and deployed, to enquire into everything from "excuses" used by smokers for not quitting, police interrogation techniques,38 Bill Clinton's management of the Monica Lewinsky affair,39 and the "banal"practices ofnewspapers in defining who "we" are as a nation.40 But until recently, these approaches have not been much used in audience research-perhaps for two reasons.41 Discourse analysis, in almost all its varieties,42 has tended to focus on very small samples, chosen by the analyst because she or he sees it as particularly indicative. We could not limit ourselves to this, although it is evident that each interview on its own could be a rich source. But also, discourse analysis shares with wider approaches to texts and textual analysis and shares with them a beliefthat language is a mode ofpower. So, typically, discourse analysts will analyse "texts" such as films, and then deduce likely impacts on viewers. Audience research has to start at the other end and ask, How do different audiences engage with our film, and what pleasures and meanings do they gain from it? Ultimately, 226 IBARKER, MATHUS, AND TROBIA it might even be possible to reconstruct different versions of"the film'-how the various parts and facets ofit bind together to become a meaningful whole-via the detailed accounts ofparticular audience groups. From another direction, ethnographers have examined the ways in which local cultures can be formed around shared modes oftalk." The early work ofthe "ethnoscientists" has recently been revisited and redeveloped byThomas McLaughlin, who, among other case studies, explores the ways in which informal communities around fanzines debate and construct working accounts of the world and what they want to achieve." This sort ofwork has been made relevant to film studies in a range of ways. Rick Altman, emphasising the historicaldevelopment ofgenre ideas, explores many cases where genre labels evolved over time, and at the behest ofvery particular groups." Just recently, a few researchers have begun to develop ways of redressing this gap. Barker and colleagues, in their study ofthe U.K. Crash controversy, showed how some audiences had sufficiently soaked up the local category"sex and violence" that they had gone to see the film with front-loaded expectations as to what it must be." Very recently, Klinger has shown how an expression such as "chick flick" can enable people to think and plan their (repeated) encounters with films, readying themselves to experience appropriate emotions.47 Our goal, then, was to take the best from discourse and vernacular theories and develop ways ofapplying these to our very large datasets. This was not easy, and there were hazards. Words do not come with flashing lights attached, to say"this is a key term, with many implications."To an extent, you need people close·enough to a culture to know that certain words are doing substantial cultural work. In the design ofour core questionnaire, this constituted a problem particularly for our key question, in which we asked people to say what kind efstory it was for them. But even once identified, we needed to be careful about differences in uses and implications. Below we give the example ofhow the U.K. team explored the complex meanings ofthe term epic. A further problem is knowing how to move from identifying ways of talking to saying something about the kind efcommunity (its membership, their shared values, ways ofoperating, and so on) to which those ways oftalking belong. Here, we think, we reach the boundaries of our research and have been very cautious about crossing it. One instance, to illustrate this. Analysis ofour database showed us that there was a quite sharp separation between those who told us that among their key sources for knowing about the film were the web and the Internet, and those for whom this was not the case. Users of new media used much more emotional languages for discussing the film than users of traditional media did. This is without question an interesting finding, and certainly runs counter to the claims ofsome new media theorists that interactivity signals the death of narrative enthrallment. But because of the ways in which we had chosen to gather information, we cannot go FOURTEEN. OUR METHODOLOGICAL CHALLENGES AND SOLUTIONS I227 much further to say how people are feeling that they belong to web communities That will require other kinds ofresearch. · . Aware that thi~ is an emerging area, we have devoted a lot of our time to trymg out new analytic procedures that can take full advantage of our having a very large and highly organised body ofresponses. Chapters 8 and 9 are attempts at such a cross-cultural analysis ofresponses. FINDING PATTERNS WITHIN THE DATA SET: APPROACHES, PRACTICES, SOFTWARE The main task ofanalysis is to find significant patterns or distinctive groupings within a body ofmaterials or a dataset. There is a payoff among the size and complexity ofthese, the difficulty ofthe task ofanalysis, and the potential value ofwhat can be learnt. The larger and more complex the body of materials gathered (where, for instance, it involves qualitative materials), the more that can be learnt but the harder analysis becomes. For this reason, iffor no other, computers and research software have become indispensable to contemporary social research. In this section, we explain two rather different approaches to this used in this research. A quali-quantitative research design needs a particular approach. In order that the two aspects can relate to each other, it is necessary to adopt one (or more than one) ofthe following solutions: 1. It may be possible to formulate questions in both multiple-choice and open-ended forms, in order to verify similarities and differences, which was one solution adopted in our project. The tricky issues are, first, not to irritate your audience by appearing to ask the same thing twice; and, second, to have thought in advance about how the quantitative and qualitative answers are going to inform and interrogate each other. 2. Researchers can carry out a post-coding of qualitative responses, in order to prepare them for subsequent statistical treatment-a standard option in many researches, and one used in a number ofthe analyses in our project. This becomes most effective if the overall research design produces the means to choose limited samples for specific purposes. Generally, this approach can be very effective, but it is very time-consuming. 3. Techniques have been developed to effect a form of automatic coding of the responses to the open-ended questions, to explore the main topics and isotopies" in the data as well as their axial orientation, with the possibility then ofseeing how they are correlated with quantitative variables. 4. Finally, there are ways to search for some ideal types ofrespondent, using quantitative variables and cluster analyses, which can then be further "read" in the light of qualitative responses. 228 IBARKER, MATHUS, AND TROBIA Each ofthese strategies has been used at some stage in the project, often by different participant groups who come from different research backgrounds. We explain here two broad strategies-each using computers and software in distinctive ways. At the close of the project, the almost 25,000 questionnaire responses were assembled into one database and made available to all research teams in one oftwo formats: either Microsoft Access or the Statistical Package for the Social Sciences (SPSS). These software systems operate differently, and invited different kinds of analysis. The U.K. team, among others, worked with Access. Access as a relational database permits searches by individual field or by increasingly complex cross-field searches. In principle, therefore, it makes possible two routes ofsearching. Either a researcher can move from identifying patterns in multiple-choice responses to locating and then analysing associated qualitative materials, in order to see how they too are patterned. Or he or she may progress from identifying interesting tendencies in the qualitative responses to a consideration ofwhat, ifany, associated quantitative patterns emerge. The weakness ofAccess is that it will not perform statistical operations. An example to show how this worked. Field 5 contained responses to our modality question: "What kind of a story is Lordefthe Rings for you?" People had been asked to nominate up to three from our list oftwelve, or to nominate their own. We began with simple counts-how many people had chosen each? We then looked at combinations-which of the twelve were most and least frequently paired? From these searches alone, we were able to develop a very informative map ofthe semantic connections and oppositions in people's responses. We were able, then, to begin to link each modality choice with those in other fields. Ifacross the world the most common choice was "Epic," was this true in all main countries?49 Itwasn't. We were also interested in the relations between modality and enjoyment and importance. Here, we made a major discovery; while "Epic" was the most common choice among world respondents, another choice-''Spiritual journey"-was more strongly chosen by those reporting the highest levels on enjoyment and importance.The meanings ofthese modality terms, remember, could not be assumed. Therefore we began a series ofcomplex semantic investigations, from two quite distinct directions. First, we sorted all responses from people" who had not only chosen "Epic" from our list but had spontaneously used the term in earlier answers. We examined the uses ofthe word, to see what kinds ofjudgement on the film they suggested or implied. Eleven meanings emerged. We then scaled these (on three levels) for the extent to which they appeared to celebrate, simply describe, or criticise the film. Finally, we looked at who had made these attributions, and found that the celebratory uses were most likely to be used by those also nominating "Spiritual journey." Second, we isolated the two sets of responses-people nominating "Epic" but nOt "Spiritual journey," and vice versa-randomised them in Access, and sampled one hundred for their responses to our first free-text quesFOURTEEN. OUR METHODOLOGICAL CHALLENGES AND SOLUTIONS I229 tion: "What did you think ofthe film?" A coding system was developed, to the point where all components ofthe answers were covered, and portraits ofthe two sets elaborated. There were, ofcourse, some overlaps, but we found that the "Spiritualjourney" choices showed much higher levels ofemotionality, less interest in the cinematic aspects of the film, and a much greater tendency to discuss the moral meanings and implications of the story. . . . This was not the end of our explorat10n even of field 5. But we hope 1t illustrates the ways in which Access allowed the U.K. team to delve deep into our data and their meanings. It was painstaking and at times very slow. Several teams-the Italian, German, and Dutch especially-worked with SPSS. Data analysis here can be carried out with respect to three main objects: (1) variables, (2) cases, and (3) words. The analysis of variables typically characterises quantitative research, with three main kinds ofanalysis. Monovariate analysis is based on one variable, and its aim is descriptive (how is reality?). Bivariate analysis is b.ased on two varia?les and its aim is explicative (why is reality thus?). In our project, all the questionnaire responses were subjected to monovariate and to bivariate analysis (mainly crosstabulations of responses to pairs of answers). These in themselves provided an array ofbroad patterns, from which the various national teams then developed their further preferred methods of analysis. Multivariate analysis is based on more than two variables. It is less common, generally, and was not widely used by us because of the particular nature of.our sample, which would not support some inferential techniques typical of multivariate techniques. The techniques for the analysis of cases are relatively few. The most important is cluster analysis. Cluster analysis is actually a "family'' of techniques (hierarchical, partitioning, local density, and neural)." It is particularly useful when the resear~er aims at building a typology of objects-that is, when she or he wants to classify them. In our research it was used to catalogue the types of audience. The purpose of cluster analysis is to detect groups of respondents who show similarity to each other when compared to respondents who belong to other clusters. In addition to identifying the clusters, of course, we have to determine how the clusters are different--that is, to determine the specific variables or dimensions that vary. Cluster analysis yields very robust results, and does not require a probability sample, because it classifies objects in a typology, irrespective oftheir number. Using this approach, the Italian team detected four ideal types ofspectators: the enthusiasticfan, the disappointedJan, the critic reader, and the mass spectator. 52 These types, interestingly very similar to the ones emerging from the German research, came from interpreting the results shown in graph 1,which indicates, for each cluster, the means (shown on the y-axis) ofthe variables considered .in the analysis (xaxis). These were: global evaluation, importance of the film, having seen the other two films, and having read the book. We can see, for instance, that cluster 3 (the path outlined by the graph's little rhombus) is characterised by high values of the 230 IBARKER, MATHUS, AND TROBIA Figure 14.1 :Ideal Types of Spectators " ',, \ \ \ .. \ \ \ \ ,, \ \ \ \ \ ' ....,_ C"ster1 ·<>· C"Sl•r2 .,... C*Jstor3 oo'---~---------~-~-,/; ciustor4 Think of film Importance Fellowship Towers Book means with respect to every variable: hence the name enthusiasticfan. Following the same approach, we could reconstruct the other types ofaudience. The "name" ofthe cluster, ofcourse, is not given by the computer. This is a task for the researcher, who, reading carefully a graph such as this, interprets and labels the clusters. The statistical picture, then, was rather clear, but we wanted to go beyond this picture, having the big opportunity to look at the responses to the open-ended questions. We wanted the most "representative" cases ofeach group, but howcould we find them? Fortunately, the output ofa cluster analysis can assist in answering this kind ofquestion. Each cluster, in fact, has a statistical centre, called the "centroid." Calculating the distance ofeach case from the centroid (SPSS, Statistica,.and SAS does this job very easily), we could locate the cases closer to a certain ideal type. This allowed us to understand the meaning ofthe groups emerging from the data, transcending the raw statistical figures. From this, the Italian researchers realised that the four clusters coming out ofthe analysis could be reduced to three, because the qualitative responses ofcluster 1 (the disappointed fan) and cluster 2 (the critic reader) were almost identical (some expressions were in fact identical). The research could benefit from the fact that there was a difference between the responses to the open questions and to the closed questions. In short, people expressed different (and paradoxically less detailed!) thoughts through words. This is a clear example of a methodological "loop"-that is, a form of triangulation within the same research design, as explained below, in which the findings from both the qualitative and quantitative approaches are mutually informing, and shows that triangulation is achievable even at a cheap price. Unlike cases and variables, words can also be analysed apart from the matrix. In our research, words could be found in: (1) open-ended questionnaire responses, FOURTEEN. OUR METHODOLOGICAL CHALLENGES AND SOLUTIONS I231 (2) transcripts from interviews and focus groups, and (3) public texts of various natures (for instance, press materials). To consider words as data, we have to face numerous problems, the most important of which is that their meaning is no: the same for everyone. ~his i~ a problem that, of course, in a world research project be.come'. hu?e. It ?egms with the translation ofour tool for gathering data (the quest10nnaire) mto different languages, and with the disambiguation of certain key concepts. That alone re~ui:ed arriving at shared definitions among the different research teams at the begi~nmg ofthe research. It further required us to find virtual synonyms for key terms m the questions (for example, myth and quest). Having solved these problems and gathered responses, people's answers need to be analysed. WORDS IN OPEN-ENDED QUESTIONS Open-ended responses have to be post-coded for two main reasons: to cut do"'." and summarise the complexity ofwords and speeches, and to allow further statistical treatment. Traditional post-coding procedures involve the development ofcategories and the subsequent assignment ofwords and speeches to a value label corresponding to a given category. This is a hard and time-consuming task, but generally it guarantees a good reliability. In recent years, following the French school of Analyse des donnees, many researchers have turned to Lexical Correspondence Analysis (LCA), an evolution offactor analysis for qualitative data.53 The main idea of this new approach is that words alone (the focus of classic content analysis) have no meaning. They make sense only in association and/or in opposition with other words or groups ofwords, and as typical of certain kind of people. LCA is not interested in simil';'ities, but instead in differences. Even words with a low occurrence, then, could be sigmficant, providing that they are typical of certain people or group ofpeople. LCA h~s two main goals: (1) to find regularities in the data and (2) to find only those few dimensions ofmeaning that explain these regularities, employing factorial techniques. To accomplish this, data are organised in a word-by-text matrix: the words are placed in rows, while the answers (that is, the texts) are placed in columns, as in table 14.1. The number in each cell indicates how many times a certain word has been said by a given case. Table 14.1 :Lexical Correspondence Analysis Words Case l's Answer Case 2's Answer Case 3's Answer DVD 0 2 1 Fantastic 5 0 1 Magic 4 1 0 PeterJackson 0 3 2 232 IBARKER, MATHUS, AND TROBIA Given such tables, a computer is able to run the LCA algorithms." The procedure is fast (SPAD and T-Lab are the main programs") and yields a sort of autocoding ofopen-ended questions.The main output ofLCA, in fact, is a factorial space (basically a Cartesian coordinate system) that shows the semantic orientation ofsignificant words on opposite axes, thus contributing to their disambiguation. Words and meaningful groups ofwords (that is, isotopies) are considered significant ifthey are distant from the origin ofthe factorial space. "Understanding a factorial axis means finding what is similar, firstly all that is on the right ofthe origin (barycentre), and secondly all that is on the left of it, and then expressing concisely and exactly the opposition between the two extremes."" Each axis allows the researcher to reconstruct an ideal syntagm-that is, a theoretical model ofa latent proposition in the 'corpus. LCA was used by both the Dutch and the Italian research teams. The Italian responses, for instance, are characterised by two different semantic axes, interpreted reading the words located on the left and on the right (for the x-axis) and at the top and the bottom (for the y-axis) of the factorial space. These axes are: (1) boring vs. amusing (with respect to the film) (x-axis) and (2) "aesthetic"book adaptation vs. ''technical"book adaptation (y-axis)." As an example, the group ofwords (or "isotopy") that permitted us to interpret the "boring" semiaxis were: "abnormal," "deadly dull," "horrible," "long," and so forth. These words, which characterise the "boring" isotopy, were located at the extreme left (negative x-semiaxis) of the factorial space. WORDS IN INTERVIEWS AND FOCUS GROUPS The analysis ofthe words contained in interviews and focus groups is different, and can take three main directions: quantitative, qualitative, and computer-assisted (typically quali-quantitative). In the first case, a post-coding is required; then the data are tabulated and/or cross-tabulated, and finally the researcher interprets the results. There are two drawbacks in this approach: firstly, as above, post-coding is onerous; secondly, a lot ofinteresting data get lost. The main advantage is that the researcher has the possibilityofemploying some statistical techniques. Nevertheless, considering the small size of the samples generally utilised in researches based on interviews and focus groups, the statistical option is often an avoidable luxury, unless both the qualitative and quantitative approaches are used in a "loop" strategy, as happened in our research. The second direction is often called an ethnographic or narrative approach.The analyst first tries to identify the main topics within the transcriptions. Then he or she chooses the quotations he or she thinks are more significant (considering also the context in which they are situated) or the chunks of data, for each theme, that show some commonalities. Some sort ofcoding procedure could be adopted at this point. The researcher could also build a classification and/or a typology. Finally, he FOURTEEN. OUR METHODOLOGICAL CHALLENGES AND SOLUTIONS'! or she tries to interpret the findings. However, this is a general scheme." For .,:~al:fi~~I pie, within Glaser and Strauss' grounded theory the analysis should be done <1uririiJt}:; data collection, until a "theoretical saturation'' has been achieved. In the case ofqualitative analysis, in fact, many different practices (for m•itaiicei)" fixed, iterative, and subjectivist)," paradigms (even within qualitative SOL. M. Holson, "apple-style-span>A Franchise Fantasy,"apple-style-span> New York Times (November 9, 2003), Section 6, 28. Ir t~ ~' 1F i: ~ & ~ it· NOTES I255 76. B apple-style-span>Ward, "37Things about Lord ofthe Rings," The Ottawa Citizen (December 13, 2003), 1-8. . . 77. See Wasko and Shanadi for a more detailed discussion ofLotR merchand1s1ng. 78. Rabner. 79. Biltereyst and Meers, 84-85. 80. See Stephanie Schorow, "BelovedTolkien Trilogy Sets Cash Registers Ringing," Boston Herald (October 23, 2004), 25. 81. Ethan Gilsdorf, "Lord of the Gold Ring," Boston Globe (November 16, 2003), 12. TWO. AN AVALANCHE OF ATTENTION: THE PREFIGURATION AND RECEPTION OF THE LORD OF THE RINGS 1. Michael Atkinson, Village Voice (June 6, 2001). 2. Ji.irgen Habermas, Strukturwandel der Offintlichkeit (Frankfurt: Suhrkamp Verlag, 1962). 3. For an elaboration ofthis approach, see Mathijs, The Lord ofthe Rings: Popular Culture, 6-9. 4. See selected chapters in Mathijs, The Lordofthe Rings: Popular Culture; Mathijs and Pomerance, From Hobbits to Hollywood As a symptomatic anecdote we would like to cite one story: inJanuary 2007, New Line executive Robert Shaye announced he would not consider offering the direction of the in-development project The Hobbit to Peter Jackson as long as Jackson would not drop his lawsuit for arrears in royalties of LotR ("Jackson Barred from Filming Hobbit," Vancouver Sun [Januafy 12, 2007], C11; "The Breaking ofthe Fellowship," Empire 212 [February 2007]: 24-25). This convolution ofthe aesthetic and the legal is indicative ofhow, as John Fiske has it, "the role ofthe insurance assessor becomes indistinguishable from that ofthe critic," and it demonstrates, once more, how the public presence ofa film at its production level is never just about its textual or aesthetic properties. See John Fiske, "The C_ultural Economy of Fandom," in Lisa A. Lewis, ed., AdoringAudiences (London: Routledge, 1992), 44. 5. We would like to acknowledge several archives that have made information on the prefiguration and reception ofLotR available. The Belgian Royal Film Archive has ~e.en o~ tremen~ous assistance in providing press clippings from around the world, and the Bnt1sh Film Institute offered valuable assistance in collecting U.K.-based press materials. The Aberystwyth-based project enabled us to collect literally all the press materials relating to The Return of the King between October 2003 andJanuary 2004, and gave access to invaluable information about 24,739 viewers' preferred use ofprefigurative materials in their preparation for The Return ofthe King. Staffofthe Koerner Library at the University ofBritish Columbia assisted us in accessing virtually all North American press materials between 2001 and 2004. Online archives and numerous other sites have been helpful in completing an overall view ofLotR's public presence. We would also like to thank the teams and researchers in Australia, Belgium, China, France, Germany, Greece, Italy,The Netherlands, New Zealand, Russia, Slovenia, Spain, South Kore~, the United Kingdom, and the United States for providing materials they collected from their own local press. The full total of materials used lies around 6,500. 6. 7. 8. 9. 10. See Davinia Thornley, "Wellywood and Peter Jackson: the Local Reception of The Lord ofthe Rings in Wellington New Zealand," in Mathijs, The Lord ofthe Rings: Popular Culture,_ 101. See "Peter Jackson's Lord of the Rings at New Line" (posted August 23, 1998), available at www.aintitcool.com/node/1948. See "Where My Faith in Peter Jackson and Lord of the Rings Comes From" (posted August 25, 1998), available atwww.aintitcool.com/node/1970. We use the term hype here in the meaning attributed to it by Biltereyst and Meers, 2006. For a wider exploration ofthese developments, seeJennifer Lawn and Bronwyn Beatty, "On the Brink ofa NewThreshold ofOpportunity: The Lord of the Rings and New Zealand Cultural 256 INOTES Policy," in Mathijs, TheLordofthe Rings: Popular Culture, 43-60; and Barker and Mathijs, "Seeing the Promised Land from Afar." 11. Jamie Wilson, "The Lord ofthe Web Causes Chaos," Globe andMail (June 23, 2000), R7; Fox News website via nzedge.com (July 7, 2000). 12. Mark Burman, "Hobbit Wanted," Guardian (July 30, 1999). 13. See Ernest Mathijs, "Reviews, Previews, and Premieres: The Critical Reception of The Lordof the Rings in the United Kingdom," in Mathijs, The Lordofthe Rings: Popular Culture, 119-142. By far the weirdest connection to local British-or in this case Scottish-concerns and speculations about the impact of The Lordofthe Rings is one short article in the Scotsman, in which the author expresses fears that a successful reception of the films might lead to a deterioration in personal hygiene among Britain's youth culture, inciting youngsters to be filthy. According to the writer, "Tolkien fanaticism has long been a barometer of idiocy and poor personal hygiene," and she is clearly scared that the films' popularity might encourage "dippy, unwashed" appearances (Hannah McGill, "Youth Culture Risks Picking Up a Filthy Hobbit," Scotsman [November 3, 2000], 5). 14. In some very early reports Sean Connery was also frequently mentioned, as a contender for the part ofGandalf; see "New Line Cinema," Screen Finance (September 7, 2000). 15. Jerry Mosher, "Morphing Sean Astin: Playing 'Fat' in the Age of Digital Animation," in Mathijs and Pomerance, 301-318. 16. Philip Kemp, "Gone to Earth," Sight and Soundll, no.l (January 2001): 23. 17. And it did not stop at national media. Regional media used similar tactics. Wales on Sunday reported on the move from shooting to postproduction of The Lord ofthe Rings on the back of the assumption that Tolkien's Welsh connection (he spent time as a youth in Mid Wales) would make the story ofinterest to readers. 18. It is indicative of the local pen~tration that even papers as local as the Bristol Evening Post {January 25, 2001) considered reporting on this part of their remit. 19. A typical example is the report iri the Italian Corriere Della Serra (May 12, 2001), which highlights the prices and amounts of money at stake. 20. Erik Hedling, "FramingTolkien: Trailers, High Concept, and the Ring," in Mathijs, The Lord ofthe R;ngs.· Popular Culture, 225-237. 21. Julian Dibell, "Lord of the Geeks," Village Voice(June 6,2001). 22. Specific case studies ofthe box office figures (from the opening weekend as well as the subsequent weeks and months), and the reception ofthe trailers, DVDs, soundtrack, spin-offspoofs (which ofcourse also contribute to the presence oftheir subject ofridicule), distribution, the location industry (including museums, pilgrimages, and visits), and critical reception in New Zealand, Germany, Belgium, the United States, the United Kingdom, The Netherlands, and Denmark are available in Mathijs, The LordoftheRings: Popular Culture; Mathijs and Pomerance; and Biltereyst and Kuipers, Tijdschrift. 23. Suman Basuroy, Subimal Chatterjee, and S. Abraham-RaVid, "How Critical Are Critical Reviews?The Box Office Effects ofFilm Critics,·Star Power and Budgets,"journalofMarketing 67, no. 4 (2003): 103-117; Chin and Gray. 24. Roman Jakobson, Essais de Linguistique Ginirale {Paris: Editions du Minuit, 1963). 25. Shefrin. 26. For a more detailed overview ofLotR fan activity we refer to selected chapters in Mathijs, The Lordofthe Rings: Popular Culture, in particular the case studies by Kirsten Pullen and byJennifer Brayton. Two remarkable characteristics ofthe Lordofthe Rings fandom are its high degree of media literacy (see the chapter byJudith Rosenbaum), and its sense ofan imagined community-a feeling ofshared thought. See also Mathijs and Pomerance. 27. Houston Chronicle (December 14, 2003). Similar considerations are also at the front ofJennifer Brayton, "Fie Frodo Slash Frodo: Fandoms and The Lordofthe Rings," in Mathijs and Pomerance, NOTES J 257 137-153. 28. For reasons of space, we are leaving out a more detailed discussion of the use of"television." 29. The Times affiliated itself strongly with the immediate run-up to the releases, as did the New York Times in the United States. New Line considered both as "privileged partners" who could count on extra materials (fold-outs, free posters, website materials, photos, and so on) to woo readers. Their mentions seem 1:0 confirm New Line's strategy ofattempting to control the hype by proffering preferential media treatment. See Mathijs, "Reviews, Previews, and Premieres." 30. Philip French, "Are the Critics Able to Stop a Turkey in Its Tracks?" Observer (May 21, 2006); Jay Stone, "Why We Movie Critics Are Feeling a Little Insecure," Vancouver Sun (December 2, 2006), Fl7. 31. See, among others, Daniel Biltereyst and Philippe Meers, 'Blockbusters and/as Events: Distributing and Launching The Lord ofthe Rings, in Mathijs, The Lord ofthe Rings: Popular Culture, 71-87. 32. As reported in Publishers Weekly (December 23, 2003). THREE. PROMOTIONAL FRAME MAKERS AND THE MEANING OF THE TEXT: THE CASE OF THE LORD OF THE RINGS 1. Throughout this chapter I will make reference to the group effort ofthis project. I wish to thank to DejanJontes and Tanja Oblak for their excellent contributions to this paper. 2. The film premiered in Slovenia on January 17, 2004; the world premiere took place on the weekend before Christmas, or four weeks in advance ofthe first showing in Slovenia. 3. D. Stephen Reese's definition says that frames are "organizing principles that are socially shared and persistent over time, that work symbolically to meaningfully structure the social world." D. Stephen Reese, "Prologue: Framing Public Life: A Bridging Model for Media Research," in D. Stephen Reese et al., eds., Framing Public Life (Mahwah, NJ: Lawrence Erlbaum, 2003), 11. 4. Additionally, 91.5 percent ofthe Slovene respondents/viewers were under thirty-five years old and 98.1 percent were under forty-five years old. The demographic composition ofLord ofthe Rings audience reflects the cinema-going demographics in Slovenia, where more than 90 percent of cinema-goers are younger than forty-nine, and confirms that t~e viewers ofLotR were casual audience-that is, the regular cinema-goers or a bit younger--and not the committed readers ofTollcien's books who would have some preknowledge ofthe Tollcien's trilogy. On cinema attendance in Slovenia, see Mediana TGI, Institute for Market and Media Research, Mediana, Ljubljana, 2006, "Obiskovalci Kinematografov po Starosti in Izobrazbi [Cinema Visitors According to Age and Education], 2003, 2004, 2005," in Statistical Yearbook ofthe Republic ofSlovenia, available at http://www.stat.si/letopis/index_letopis.asp (accessed February 5, 2007). 5. Nicholas Abercombie and Brian Longhurst, Audiences (London: Sage, 1998), 121. 6. John Fiske, '.'The Cultural Economy ofFandom," in Lisa A. Lewis, ed., The AdoringAudience: Fan Culture and Popular Media (London: Routledge, 1992), 30-49. 7. Cornel Sandvoss, Fans {Cambridge: Polity Press, 2005), 29. 8. From December 1, 2003, to February 1, 2004, we monitored all major Slovene media: all five Slovene daily newspapers (Delo, Slovenske novice, Finance, VeW, Dnevnik); ten weeklies {six general-interest weekly magazines, two women's weeklies, two teen magazines: Dru ina, Mag, Lady,Jana, Nedeijski Dnevnik, Stop, Smrkija, Pi!Plus, Mladina, 7D); the monthl}r Premiera, devoted solely to film; one magazine devoted to popular culture in general; and two national television stations (national public service TV and commercial POP TV). 9. For a discussion ofa reception ofLotR and ofdomestification ofglobal culture in Slovenia, see Breda Luthar, "Kulturna Globalizacija, Film in Promocijski Re im'' [Cultural Globalisation, 258 INOTES Film, and Promotional Regime: The Case ofLord ofthe Rings]," Teorija in Praksa43, nos.1-2 (2006): 5-24. 10. Nick Couldry, Inside Culture: Re-imaginingthe MethodefCulturalStudies (London: Sage, 2000), 86. 11. For a different understanding ofthe text as an event that places the emphasis on the aesthetic background at the expense ofsocial, cultural, and economic context, see Hans RobertJauss, "The Identity of the Poetic Text in the Changing Horizon ofUnderstanding," in James L. Machor and Philip Goldstein, eds., Reception Study: From Literary Theory to Cultural Studies (London: Routledge, 2001), 7-28 (originally published 1978). 12. Janet Staiger, Interpreting Films: Studies in the HistoricalReception efAmerican Cinema (Princeton, NJ: Princeton University Press, 1992), 36. 13. Ibid., 46. 14. Similarly,Janice Radway argues that changes in textual features or generic popularity should not be considered as the direct evidence ofideological shifts in the culture. What she calls the "institutional matrix" ofthe cultural industry should be taken into consideration (publishing and marketing of romance novels in her case). The institutional matrix is the necessary context in which we can understand their textual form (Reading the Romance [London: Verso, 1984], 19-45).The buying ofbooks and the reading ofbooks are thus not merely the result ofthe interaction betvveen book and reader. They are also influenced by publishing as an organised culture and the technology ofproduction, distribution, advertising, and other promotional techniques. 15. See Justin Wyatt, High Concept: Movies and Marketing in· Hollywood (Austin: University of Texas Press, 1994), 25. 16. See Robert Sklar, Movie-Made America: A Cultural History ofAmerican Movies {New York: Vintage Books, 1994), 323, on the changed distributional strategies in the film industry ofthe 1970s. According to Wyatt (23), high-concept films are differentiated within the marketplace through an emphasis on style and an integration with their marketing. · 17. See Janet Wasko, How Hollywood Works (London: Sage, 2003), 194. 18. This is reflected in their answers to the question of the kind of story The Lordofthe Rings was for them. The largest proportion of"casual"/unskilled viewers defined it as a fight ofgood versus evil. 19. Dnevnik, December 2, 2003; on the world premiere. 20. Dnevnik, January 9, 2004. 21. An author's byline is not necessarily an assurance ofan· independently authored text. Usually it merely designates the person who compiled information from the promotional material or someone who used promotional press releases, Internet sources, or foreign press sources to put together an article that is mainly promotional in style and content and reproduces the framing of the film offered by promotional discourse. 22. See Karen S. Johnson-Certee, News Narratives andNews Framing (Lanham, MD: Rowman & Littlefield, 2005), 133, on the strategic ritual offactism in journalism. 23. P. David Marshall, "Intimately Intertwined in the Most Public Way: Celebrity and Journalism," in Stuart Allan, ed.,journalism: CriticalIssues {Maidenhead: Open University Press, 2005), 19. 24. See Angela McRobbie, ''Jackie Magazine: Romantic Individualism and the Teenage Girl," in McRobbie, ed., Feminism andYouth Culture {Basingstoke: Macmillan, 2000), 86. 25. Ibid., 84. 26. The difference between the film role and the private celebrity persona is usually completely erased in magazines aimed at young women. The male stirs ofThe LordoftheRings, Mortensen, Wood, Bloom, and Astin are represented as the embodiment of some of the features of their fictional fitffi· personalities and portray the values ofthe fictional characters they play in the film. 27. Short news reports on her weight problems and her supposed resistance to Hollywood beauty standards were also part of the publicity for the first and second parts of the trilogy: ''Dieting, tf;: lffi; t NOTES I259 No Thanks," Pi!Plus (January 16, 2004); "Happy and Fat" Lady (December 17, 2004); "Liv Has Gained Weight," Slovenske Novice (January 3, 2004). 28. Graeme Turner, Fame Games (Cambridge: Cambridge University Press, 2000), 158. 29. I don't want to engage in a deeper discussion ofthe cultural aspects of the phenomenon. Very briefly, the overall expansion ofthe phenomenon ofcelebrity is, according to P. David Marshall (Celebrity andPower: Fame in Contemporary Culture [Minneapolis: University ofMinnesota Press, 1997], 26), an effective means for the commodification ofthe se1£ At the same time, however, the phenomenon is an embodiment ofthe egalitarian nature ofmodern culture and is thus associated with capitalism as well as with democracy. David Chaney (Cultural Change andEveryday Life [Basingstoke: Palgrave, 2002]) defines the modern types of fame as an articulation of the transformation of the concept of authority and prestige in mass societies, where the traditional foundations ofauthority have been eroded. Authority no longer rests on role/position, which would confer authority independent ofthe actor occupying a given position. 30. The classification offorms ofreading/reception ofDallas in different culturaVnational contexts is made by Tamar Liebes and Elihu Katz, The Export ofMeaning: Cross-Cultural Readings of Dallas (Cambridge: Polity Press, 1993). 31. Cultural domination is tied not to a lack of information, but to the "exclusion from the power of naming." 32. ND, January 25, 2004. 33. See Colin Campbell, "The Desire for the New," in Roger Silverstone and E. Hirsch, eds., Consuming Technologies: Med£a andInformation in Domestic Spaces (London: Routledge, 1992), 56. 34. See H. White, FiguralRealism {Baltimore, MD:Johns Hopkins University Press, 2000), 70. See also Allan's argument on gendered nature and masculinist epistemology ofobjectivist discourse. FOUR. WHAT DO FEMALE FANS WANT? BLOCKBUSTERS, THE RETURN OF THE KING, AND U.S. AUDIENCES 1. New York Times (December 21, 2003). 2. Melanie Nash and Martti Lahti, "'Almost Ashamed to Say I Am One ofThose Girls': Titanic, Leonardo DiCaprio, and the Paradoxes of Girls' Fandom," in Kevin S. Sandler and Gaylyn Studlar, eds., Titanic: Anatomy ofa Blockbuster (New Brunswick, NJ: Rutgers University Press, 1999), 64-88. 3. Letter, New York Times (January 4, 2004). 4. David Bordwell, The Way Hollywood Tells It: Story and Style in Modern Movies (Berkeley: University of California Press, 2006), 58, 59, 60. 5. The exact figures for female participants are: 431 students under sixteen; 900 students, sixteen to twenty-five; 48 professionals, sixteen to tvventy-five; and 237 professionals, twenty-five to thirty-five years of age. 6. Along the same lines, the information doesn't warrant categorical statements about how female responses differ from male responses. Random sampling ofthe data does suggest, however, that women express the importance of the emotions raised by the epical filmmaking ofRotKmore explicitly and in much more detail than male viewers. 7. 8. To analyze individual responses from the groups that form the basis of my study, I examined a random sample ofapproximately thirty questionnaires for each group by age and occupation. I want to thank Katarzyna Chmielewska, my research assistant, for her substantial help in quantifying the U.S. database. I also want to thank Bjorn Ingvoldstad for his research assistance in the project's early stages. As Annette Kuhn argues, the theatre has often constituted a memorable world for moviegoers. 260 INOTES See DreamingifFredandGinger: Cinema and CulturalMemory (New York: NewYork University Press, 2002).The blockbuster does not monopolise the creation ofthis outer world, then; it stands as a particularly visible instance ofthe meaningfulness ofthis world to fans. Further, the "inner" and "outer"worlds blockbusters generate for their fans are part oflarger processes involving other kinds of films and other kinds of moviegoers. For more on this see Kuhn's "Heterotopia, Heterochronia:-Place and Time in Cinema Memory," Screen 45, no. 2 (2004): 106-114. 9. See chapter 12 in this volume. 10. Exact figures for age were: sixteen to twenty-five, 36 percent; twenty-six to thirty-five, 23 percent; and thirty-six to forty-five, 16 percent. 11. Figures for other professions are: 3 percent each for self-employed, executive, and service; 2 percent each for home/child care, unemployed, and skilled manual; and 1 percent for retired. 12. The ability offandoms to create communities among women and others is a familiar formulation in fan studies and has emerged in discussions offandom in relation to many media, from literature to the Internet. See, for example, Janice Radway, Reading the Romance: Women, Patriarchy, and Popular Literature (Chapel Hill: University of North Carolina Press, 1984); Henry Jenkins, Textual Poachers: Television and Participatory Culture (New York: Routledge, 1992); Nancy Baym, Tune In, Log On: Soaps, Fandom, and Online Community (Thousand Oaks, CA: Sage Publications, 2000). 13. For more on Trilogy Tuesday, see theonering.net/features/newsroom/files/. 14. As Tom Gunning writes, "The realism of the image is at the service of a dramatically unfolding spectator experience, vacillating between belief and incredulity" (''An Aesthetic of Astonishment: Early Film and the (In)Credulous Spectator," in Leo Braudy and Marshall Cohen, eds., Film Theory and Criticism [New York: Oxford University Press, 2004], 865). Gunning's work on the early"cinema ofattractions" has been widely used in relation to specialeffects cinema. Not all points ofhis argument apply here, but they provide a framework not only for thinking about the contrasting potentials ofeffects within classical cinema, but also the role ofcontemporary epic CGI adaptations in heightening the play between realism and illusion in the viewing experience. 15. On this point, see, for example, Jenkins; Constance Penley, NASA/Trek: Popular Science and Sex in America (New York: Verso, 1997). 16. On this point, for example, see Ien Ang, Watching Dallas: Soap Opera and the Melodramatic Imagination, trans. Della Couling (London: Methuen, 1985). 17. For example, a professional identifying herselfas a political science student wrote, "I had to very consciously ignore the Europeanness ofthe good guys and the otherness ofthe bad guys (especially the Southrons and the Haradrim). I also admit to wondering ifwhite nationalist types like the movie and hoping that they don't" (26-35). 18. Richard Dyer, Only Entertainment (London and New York: Routledge, 1992), 18. 19. Ibid. 20. For example, "Hollywood vs. Women," Entertainment Weekly (October 6, 2006). 21. New York Times (October 11, 2006). FIVE. THE BOOKS, THE DVDS, THE EXTRAS, AND THEIR LOVERS 1. Various writers identify the first major exploration in this area as George Bluestone, Novels into Films: The Metamorphosis ofFiction into Cinema (Baltimore, MD: Johns Hopkins University Press, 1957). 2. See, f0r instance, the arguments ofSeymour Chatman, "What Novels Can Do That Films Can't (and Vice Versa)," in Gerald Mast, Marshall Cohen, and Leo Braudy, eds., Film Theory and Criticism (New York: Oxford University Press, 1992), 445-60. NOTES I261 3. See, for instance, the tart comments on "adaptation-as-betrayal" in Andrew S. Horton and Joan Magretta, eds., Modern European Filmmakers and the Art ofAdaptation (New York: Frederick Ungar, 1981)-a book that proposes an alternative account via the concept of"twice-told tales." 4. Brian McFarlane, Novelto Film:An Introduction to the Theory ofAdaptation (Clarendon: Oxford, 1996). "Fidelity critiques" do not go away so easily. Robert Giddings and Erica Sheen responded in their (edited) The Classic Novel· From Page to Screen (Manchester: Manchester University Press, 2000). 5. See the comments on the ''jejune" state of adaptation theory as a result of the dominance of literary-connected film programmes in the United States, in James Naremore, ed., Film Adaptation (London: Athlone Press, 2000). 6. See also, for example, the sardonic commentary in Lynda E. Boose and Richard Burt, eds., Shakespeare the Movie: Popularising the Plays on Film, TV, and Video (London: Routledge, 1997). 7. A clear statement ofthis notion can be found in Neil Sinyard, Filming Literature:TheArt ofScreen Adaptation (London: Croom Helm, 1986), this quote p. ix. 8. See, for instance, two essays on Cape Fear in McFarlane, 171-193; Kirsten Thompson, "Cape Fear and Trembling: Familial Dread," in Robert Stam and Alessandra Raengo, eds., Literature through Film: A Guide to the Theory and Practice ofFilm Adaptation (Oxford: Blackwell 2005), 126-147. 9. See especially recent work on remakes (the renaming is a good signal, in fact), for instance Andrew S. Horton and Stuart Y. MacDougall, eds., Play It Again, Sam: Retakes on Remakes (Berkeley: University ofCalifornia Press, 1998); Constantine Verevis, Film Remakes (Edinburgh: Edinburgh University Press, 2006). 10. This is broached, for instance, in John Orr and Colin Nicholson, eds., Cinema andFiction: New Modes ofAdapting, 1950-1990 (Edinburgh: Edinburgh University Press, 1992). 11. For a clear example ofthe former kind, see Carol N. Dole, "Austen, Classics and the American Market," in Linda Troost and Sayre Greenfield, eds., Jane Austen in Hollywood (Lexington: University ofKentucky Press, 2001), 58-78; for an extraordinarily lazy set ofdeclarations about the "knowing audience," see the chapter "Audiences" in Verevis. 12. In a separate essay we are exploring some fascinating patterns our questionnaire data and materials revealed concerning the distribution ofkinds ofdisappointment across generations ofreaders. 13. Most notably, Humphrey Carpenter,]RR Tolkien:A Biography (London: Allen & Unwin, 1977). 14. See, in particular, Catherine A. Lutz andJane L. Collins, ReadingNational Geographic (Chicago: University of Chicago Press, 1993); Zhang Chengzhi, "The Eyes You Find Will Make You Shiver," Inter-Asia Cultural Studies 5, no. 3 (2004): 486-490. 15. We do not wish to overplay this example. There are clearly other processes at work. Bearing in mind that this documentary was first available before the release of The Return ofthe King, it had to avoid "spoilers."This might throw light on another oddity. During the comparison with Agincourt, the voiceover suggests that King Henry's rousing speech at Agincourt can be equated with the appearance of the Elves at Helm's Deep. No mention is made of the fact that this was a key change between book and film-nor is there any reference to what would have been the more obvious analogy: namely, Aragorn's direct invocation ofHeniy's speech in the final battle before the Gates of Mordor (also not present in the books). Keeping this high-drama moment back was surely a marketing decision, whereas the Elves' arrival needed justifying to suspicious fans. 16. This glossing over of potentially problematic aspects ofTolkien's work is further evidenced in both the National Geographic and extended edition documentaries, where Jackson and Boyens appear to elide the class dimensions ofSam and Frodo's relationship in the book, and stress pure friendship rather than the notion ofupper-class gentleman and lower-class gardener or "bat- man." 17. As we will go on to argue, we see these documentaries as complementary, with each building 262 INOTES on and complementing the argument ofthe last. For us, this seems justifiable, in the sense that these two documentaries are located together, one after another, on the same menu page ofeach extended DVD (and, ihdeed, and as Craig Hight has also noted, if the viewer selects the "play all" function on this page, these extras will always play in the order given on the menu). For us, our aim: here is to consider, as Hight does, how "possible combinations" ofextras on particular DVDs can function "as part oftrajectories, shaped bythe disc's interface." Craig Hight, "Makingof Documentaries on DVD: The Lordofthe Rt'ngs Trilogy and Special Editions," Velvet Light Trap 56 (2005): 11. 18. Arguably, this "collective voice" strategy could also be seen to serve two other, related purposes. Firstly, to demonstrate that the experts on Tolkien have given the filmmakers their seal of approval-that they are aligned with the views and interpretations ofthe filmmakers, and that, therefore, lovers ofTolkien's books can trust these filmmakers to do appropriate service to the books. Secondly, this strategy also seems to highlight to viewers that the cast and crew working on the films all know and understand Tolkien's books and, equally, understand how and why Jackson is adapting the books in the way that he is. 19. Interestingly, this "correction'' argument is given a further seal of approval by key Tolkien "guardian" Christopher Lee, in the Fellowship ofthe Ring"Book to Script" documentary. There, Lee notes that many of the changes made to the first film were not only necessary but also, in many cases, improvements on the book. Lee's assertion of the necessity of omitting Tom Bombadil from the first film would surely have derived force, for devotees, from his wellknown status as a lifelong fan ofthe books. Notably, Lee's contribution lessens in the extras on the Return efthe Kt'ng DVD, no doubt because ofhis heavily publicised discontent at being cut from the theatrical version of the Return efthe King film. 20. See Hight, 13, for further discussion of these discursive strategies in other LotR extended extras. 21. The success of this discursive strategy was acknowledged by many of our U.K. project interviewees, with, for instance, one respondent noting that "ifyou do have any criticism ofit, it kind of makes you forget them ... because of the fact that so much work went in to it" (including "the amount of time they had to edit down the script"), another noting that "Philippa Boyens has got a clear understanding ofwhat some ofthe messages are in the book," and another commenting that "it's quite interesting when you buy the DVDs and you watch howJackson's done it, he's quitefrank about it, he's got to portray a story" and "he can't put everything in." 22. This, coupled with Boyens's discussion of the need to balance the focus on fidelity to the book with the commercial concerns of the studio {cited earlier in the chapter), runs counter to Hight's argument (13) that the LotR extended extras make no reference to the economics ofthe film production or to the reactions and views ofthe Tolkien fan base. This suggests, firstly, that the adaptation extras may serve a different discursive function to the more filmmaking-specific extras on the extended DVDs, and, secondly, that Hight's argument may be rather driven by a residual ideological commitment to "prove" that filmmakers work to conceal their material interests. 23. For a more elaborated consideration of this notion of~'completeness" among our respondents, see Martin Barker, "Envisaging 'Visualisation': Some Challenges from the International Lord efthe Rings Audience Project," Film-Philosophy 10, no. 3 (2006): 1-25. 24. Pavel Skopal, for instance, notes that 25 percent ofthe 20 million copies ofthe Fellowship efthe Ring DVD sold on the North American market were extended DVD copies, and that, clearly, these were aimed at "high-value customers" willing to pay out the higher price for another, more extended version of the film. Pavel Skopal, "The Adventure Continues on DVD: Franchise Movies as Home Video," Convergence 13, no. 2 (2007): 185-198, this quote 186. 25. This sense ofa long-term marketing campaign extends much wider than just the extended editiol)-.DVDs. At the outset, LotR was seen as a risky proposition, not at all guaranteed to be a NOTES I263 success. This meant, among other things, that merchandisers were initially hard to recruit. Following the dramatic success of the first film, all this changed. For one good source on this, see Buzz McClain, "The Lord of the Marketers," DVD Exclusive (May 2004), 20, 23. 26. Barbara Klinger, Beyond the Multiplex: Cinema, New Technologies, and the Home (Berkeley: University of California Press, 2006), 61. 27. Skopal, 6. 28. Hight, 6. 29. Klinger, 61 and 78-85. SIX. UNDERSTANDING DISAPPOINTMENT: THE AUSTRALIAN BOOK LOVERS AND ADAPTATION 1. Sian Powell, "Readers Choice," The Australian (October 15, 1997). 2. Michael Kennedy, email message to author {July 26, 2006). As manager of the Australian Tol Harndor list, Kennedy suggested that it was a literal toss-up as to whether the founders would establish a Monty Python Society or a LotR society. Tolkien won the toss. 3. Personal telephone call with author (July 26, 2006). 4. Gordon Farrar, email message to author (August 7, 2006). 5. Curious but true. The first Australian publication ofLotR was a Braille edition, put out in 1975 by the Qyeensland Braille Writing Association. 6. Stam and Raengo, 3. 7. The Australian sample constituted 551 respondents the majority ofwhom (74 percent) found the third film "extremely enjoyable."The second largest group (20 percent), found it "veryenjoyable."The majority also considered it"extremely important" to see the film (70 percent) and suggested that it was the books that largely formed their expectations of the films (60 percent), although the next largest grouping (30 percent) suggested that it was the two prior films. By far the majority ofthe Australian respondents were students (41 percent) in the sixteen-to-twentyfive age range and female (59 percent), with the next largest grouping being twenty-six-to-thirtyfive-year-olds (24 percent) and professional (30 percent). 8. Stam and Raengo, 3. 9. Hills, Fan Cultures, 2. SEVEN. INVOLVEMENT IN THE LORD OF THE RINGS: AUDIENCE STRATEGIES AND ORIENTATIONS 1. For an approach to The Lordefthe Rings as a blockbuster and genre film, see Susanne Eichner, Lothar Mikos, and Michael Wedel, "Apocalypse Now in Middle Earth: Genre in the Critical Reception ofThe Lordofthe Rings in Germany," in Mathijs, The Lwdofthe Rings: Popular Culture, 143-159. 2. The research team in Babelsberg consisted ofDr. Lothar Mikos (project leader), Dr. Elizabeth Prommer, Dr. Michael Wedel, Susanne Eichner, and Sabrina Schafer, and the students Ulrike Aigte, Nadine Baethke, Angela Burghagen, PatrickJantke,JeskoJockenhOvel,JOrn Krug, and Cornelia Robe. The project, titled "Production, Marketing, and Reception of'The Lord of the Rings' in Germany," was carried out from September 2003 through March 2005, in the degree course on audiovisual media studies at the University ofFilm and Television, Babelsberg. The findings are to be published in 2007. 3. Lothar Mikos and Elizabeth Prommer, "Das Babelsberger Modell, " in Lothar Mikos and I ii II Iu R "I I! 11 I I I I iifItl 264 INOTES Claudia Wegener, eds., Qua/£tative Medienfarschung: Ein Handbuch (Konstanz: UVK, 2005), 162-169; Lothar Mikos et al., Im Auge der Kalnera: Das Fernsehereignis ''Big Brother" (Berlin: Vistas, 2000); Lothar Mikos, "Big Brother as Television Text: Frames of Interpretation and Reception in Germany," in Mathijs and Jones, Big Brother International, 93-104. 4. Lothar Mikos, Fern-Sehen: Bausteine zu einer Rezeptionsiisthetik des Fernsehens (Berlin: Vistas, 2001); Ien Ang, "Ethnography and Radical Contextualism in Audience Studies," in her Living Room Wars: Rethinking Media Audiencesfar a Postmodern World (London: Routledge), 66-81; Lawrence Grossberg, "Introduction: Birmingham in America?" in his Bringing It All Back Home: Essays on Cultural Studies (Durham, NC: Duke University Press, 1997), 1-32; Lothar Mikos, Film- und Fernsehanalyse (Konstanz: UVK, 2003); Uwe Flick, "Triangulation in Qyalitative Research," in Uwe Flick, Ernst von Kardorff, and Ines Steinke, eds., A Companion to QualitativeResearch (London: Sage, 2004), 178-183; Uwe Flick,An Introduction to Qualitative Rmarch (London: Sage, 2006). 5. Norman K. Denzin and Yvonna S. Lincoln, "Introduction: Entering the Field of Qyalitative Research," in Norman K. Denzin and Yvonna S. Lincoln, eds., The Landscape ofQualitative Research: Theories andIssues (Thousand Oaks, CA: Sage, 1998), 4. 6. Uwe Hasebrink, "Nutzungsforschung," in Gunter Bentele, Hans-Bernd Brosius, and Otfried Jarren, eds., 6.fftntliche Kommunikation: Handbuch Kommunikations- und Medienwissenschajt (Wiesbaden: VS Verlag, 2003), 117; Andreas Fahr, "Involvement," in Gunter Bentele, HansBernd Brosius, and Otfried Jarren, eds., Lexikon Kommunikations- und Medienwissenschaft (Wiesbaden: VS Verlag, 2006), 113. 7. Peter Vorderer, Fernsehen als Handlung: Fernsehfilmrezeption aus Motivationspsychologischer Perspektive (Berlin: Edition Sigma, 1992), 83. 8. Ibid., 84; Donald Horton and R. Richard Wohl, "Mass Communication and Para-Social Interaction: Observations on Intimacy at a Distance," Psychiatry 19 (1956): 215-229; Christian Metz, Psychoanalysis and Cinema: The Imaginary Signifier (Basingstoke: Macmillan, 1990); Murray Smith, Engaging Characters:Fiction, Emotion, andthe Cinema (Oxford: Oxford University 9. 10. 11. 12. 13. 14. 15. 16. 17. 18. 19. 20. 21. 22. Press, 1995). Mikos, Film- undFernsehanalyse. Thompson,"Fantasy, Franchises, and Frodo Haggins," 46. A term coined by Michael Wedel in a project group discussion. Thompson. Pierre Bourdieu, Distinction:A Social Critique ofthejudgement ofTaste (Cambridge, 1\1.A.: Harvard University Press, 2002); Herbert Gans, Popular Culture and High Culture: An Analysis and Evaluation ofTaste (New York: Basic Books, 1974). The following evaluation is based only on the 880 German-language responses to the online survey. Online questionnaire, question 5: "What kind ofstory is 'The Lord of the Rings' to you?" Qyestion 3 in the cinema audience survey: "What are your spontaneous thoughts about the film?" In addition to demographic data, the cinema audience survey also asked about fan status (question 4, "Would you describe yourselfas a 'Lord ofthe Rings' fan?") and knowledge ofthe books (question 7, "Have you read the 'Lord of the Rings' books?"). J. Distelmeyer, "Zuhaus in Mittelerde: Das Fantasy-Genre und seine Fans," epdfilm 12 (2002): 18-23. Claudius Seidl, "Hinter tausend Kriegern keine Welt," FrankfurterAllgemeine Zeitung (December 17, 2003). S. Horst, "Willkommen in Bruchtal!," Freitag (December 19, 2003), 52. Ibid. Jens Balzer, "Erl6st," Berliner Zeitung (December 17, 2003). NOTES I265 23. Ibid. EIGHT. GLOBAL FLOWS AND LOCAL IDENTIFICATIONS? THE LORD OF THE RINGS AND THE CROSS-NATIONAL RECEPTION OF CHARACTERS AND GENRES 1. The Dutch research was done in conjunction with a group ofstudents of communication science at the University ofAmsterdam. We want to thank Monique van Bracht,Tisha Eetgerink, Sabrine Englander, Arlette de Haas, and Pauline van Romondt van Vis for their enthusiastic participation in this project. Moreover, we want to thank Daniel Biltereyst, Philippe Meers, Martin Barker, and Ernest Mathijs for their helpful comments. 2. See, for instance, Ulrich Beck, "The Cosmopolitan Society and Its Enemies," Theory, Culture & Society 19, nos. 1-2 (2002): 17-44; Michele Lamont and Laurent Thevenot, Rethinking Comparative Cultural Sociology: Repertoires of Evaluation in France and the United States (Cambridge: Cambridge University Press, 2000). 3. Liebes and Katz, The Export ofMeaning; Wasko et al., Dazzled by Disney; Mathijs and Jones, Big Brother; Anne Cooper-Chen, Global Entertainment Media: Content, Audiences, Issues (Mahwah, NJ: Lawrence Erlbaum, 2005). 4. Sonia Livingstone, Making Sense ofTelevision: The Psychology ofAudienceInterpretation (London: Routledge, 1998). 5. Becaus·e of the large number ofrespondents, we had to resort here to a rather crude recoding: every answer that contained a specific name was seen as an answer where this character was named as a favourite. This means that recoding sometimes didn't completely represent the respondent's answer, for instance with answers like "In the book I preferred Frodo, but in the film my favourite was Aragorn" (favourites: Frodo and Aragorn); or "My favourite is Sam because of his loyalty to Frodo (Sam, Frodo). However, this is only a problem in a very small number ofcases. Also, it was not possible to include languages with a non-Romantic language (Chinese, Russian, Greek) in this analysis. 6. See G. Hofstede, Culture's Consequences: Comparing Values, Behaviors, Institutions, and Organizations acrossNations (Thousand Oaks, CA: Sage, 2001); G. Hofstede and G.J. Hofstede, Cultures and Organizations: Software ofthe Mind (New York: McGraw-Hill, 2005). 7. C. Hoffner, "Children's Wishful Identification and Parasocial Interaction with Favourite Television Characters,"JournalofBroadcasting & ElectronicMedia 40 (1996): 389-402;Jonathan Cohen, "Parasocial Break-up from Favourite Television Characters: The Role ofAttachment Styles and Relationship Intensity,"Jou7-nal ofSocial and PersonalRelationships 21, no. 2 (2004): 187-202; A. M. Rubin and M. M. Step, "Impact of Motivation, Attraction, and Parasocial Interaction on Talk-Radio Listening," journal ofBroadcasting & Electronic Media 44 (2000): 635-654; for a critical discussion, see also Barker, "The Lord ofthe Rings and 'Identification."' 8. Michele Lamont, Money, Morals, andMa'nners: The Culture ofthe French andAmerican UpperMiddle Class (Chicago: University ofChicago Press, 1992); M. Lamont, The Dignity ofWorking Men: Morality and the Boundaries ofRace, Class, and Immigration (New York: Russell Sage Foundation, 2000); Lamont and Thevenot. 9. The reason for this is that we didn't find clear relations between the various modality choices or favourite characters, but also there weren't very strong correlations between particular character preferences and modalities. Neither personality choice nor character preference, moreover, was strongly linked with appreciation. However, see chapter 9 in this volume. 10. See Biltereyst, "Blockbusters"; Meers, "Fandom." 11. This means that differences from the average are converted into standard deviations. A differ- Ii 266 INOTES ence of 1 means that the score is 1 standard deviation higher than the average; -1 means that the score is 1 standard deviation lower than the average. 12. See Daniel Biltereyst and Philippe Meers, "The International Telenovela Debate and the Contra-flow Argument: A Reappraisal," Media, Culture & Society 22, no. 4 (2000): 393-413;]. D. Straubhaar, "Beyond Media Imperialism: Asymmetrical Interdependence and Cultural Proximity," Critical Studies in Mass Communication 8, no. 1 (1991) 39-59. 13. See Stuart Hall, "Encoding/Decoding," in Centre for Contemporary Cultural Studies, ed., Culture, Media, Language: Working Papers in Cultural Studies, 1972-79 (London: Hutchinson, 1980), 128-138; David Morley and Charlotte Brunsdon, The Nationwide Television Studies (London: Routledge, 1999). 14. See Hall. 15. Lamont, Dignity. 16. See Barker, "The Lord ofthe Rings and 'Identification.'" 17. See also Biltereyst. 18. Jenkins, Textual Poachers; John Fiske, Reading the Popular (New York: Routledge, 1991); Understanding Popular Culture (New York: Routledge, 1994). 19. See Biltereyst; Thomas Elsaesser, Hollywood op Straat: Film en Televisie in de Hedendaagse Mediacultuur [Hollywood on the Street: Film and Television in Today's Media Culture] (Amsterdam: Amsterdam University Press, 2000);Julian Stringer, ed., Movie Blockbusters (London: Routledge, 2003). NINE. THE FUNCTIONS OF FANTASY: A COMPARISON OF AUDIENCES FOR THE LORD OF THE RINGS IN TWELVE COUNTRIES 1. This owes a great deal to comments, often critical, from colleagues in the LotR network around the world. Many thanks to all ofyou. 2. For reasons of space, this essay cannot explain every procedure followed, each methodological decision made, or how the key findings Were located. For anyone who has a particular interest in examining these, a much fuller version of this essay is available on request from the author. 3. Based on thirty-eight responses, which was the full set of"Spiritual journey'' mentions excluding "Epic." 4. In the 1960 and '70s, a substantial debate took place within the social sciences over this. Triggered in part by the Sapir-Whorfhypothesis (see, for instance, P. Kay and W. Kempton, "What Is the Sapir-WhorfHypothesis?"AmericanAnthropologist 86, no. 1[1984]:65-79) that languages embody and thus enforce separate cultural understandings ofthe world, and then carried into the philosophy of the social sciences by Peter Winch's influential The Idea ofa Social Science and Its Relation to Philosophy (London: Routledge and Kegan Paul, 1958), this kind of extreme cultural relativism underwent stringent criticism. For one particularly astute challenge, which criticises Winch at both epistemological and political levels, see David Lamb, "Preserving a Primitive Society," Sociological Review25, no. 4 (1977): 689-719. 5. Benedict Anderson, Imagined Communities: Reflections on the Ori'gin and Spread ofNationalism (London: Verso, 1991). 6. Michael Billig, BanalNationalism (London: Sage, 1995). 7. See, for instance, Dominic Strinati and Stephen Wagge, eds., Come on Down? Popular Media Culture in Post-War Britain. (London: Routledge, 1992); Philip Davies, ed., Imagining and RepresentingAinerica (Stafford: Keele University Press, 1996). 8. Karl Mannheim, "The Sociology of Generations," in his Essays on the Sociology ofKnowledge (London: Routledge and Kegan Paul, 1952), 276-320. 9. On 1960s readers ofTolkien, see, in particular, Martin Barker, "On Being a 1960s Tolkien '%'" £ NOTES I267 Reader." 10. See, in particular,Joseph Ripp, "Middle America Meets Middle-earth: American Discussion and Readership ofJ RRTolkien's The Lordefthe Rings, 1965-69," Book History 8 (2005): 245-286. 11. See, for instance, Speake, "The Power of the Ring.'' 12. Personal message to Sue Turnbull. 13. Yannis Skarpelos, email to the author, June 2006. 14. Krysla Diver, "Troubled Germans Turn to Lord ofthe Rings," Guardian (October 4, 2004). 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. 15. 16. 17. 18. 19. TEN. BEYOND WORDS: THE RETURN OF THE KING AND THE PLEASURES OF THE TEXT Jenkins, Textual Poachers; Will Brooker, Using the Force: Creativity, Community andStar Wars Fans (New York and London: Continuum, 2002); Hills, Fan Cultures. Kurt Lancaster, Interacting with Babylon Five: Fan Performances in a Media Universe (Austin: University ofTexas Press, 2001). Hills, 180. Lancaster, 155 Hills, 71. Hills, 129. Sue Harper and Vincent Porter, "Moved to Tears: Weeping in the Cinema in Postwar Britain," Screen 37, no. 2(Summer1995): 152-173. See Martin Barker and Julian Petley, Ill Effects: The Media Violence Debate, 2nd ed. (London: Routledge, 2002). Brian Massumi, Parablesfor the Virtual· Movement, Affect, Sensation (Durham, NC, and London: Duke University Press, 2002). Garth Jowett et al., Children and Movies: Media Influence and the Payne Fund Controversy (Cambridge: Cambridge University Press, 1996), 69. Massumi, 28. Wendell S Dysinger and Christian Rucknick, The EmotionalReactions ofChildren to the Motion Picture Situation (New York: Macmillan, 1933). Klaus Scherer, "What Are Emotions? And How Can They Be Measured?" Social Science bifbrmation 44, no. 4 (2005): 695-729. Ibid. Stam and Raengo. Pseudonyms have been used to ensure confidentiality. Vivian Sobchack, Carnal Thoughts: Embodiment andMoving Image Culture (Berkeley and Los Angeles: University of California Press, 2004). Sobchack,2004,65. Hills, 28. ELEVEN. HEROISM IN THE RETURN OF THE KING 1. "Tolkien's 'basic passion' was for 'myth (not allegory!) and for fairy-story, and above all for heroic legend on the brink of history' [letter, no. 131 to Milton Waldman, 1951]. This passion was dramatically expressed in a body ofwork unique in the history of English-language literature. So unique, in fact, as to lead us to consider with incredulity the reading The Lord ofthe Rings as nothing more than a ripping good yarn." Wright, Tolkien in Perspective, 33. 2. " ... in fact, that The Lord ofthe Rings is at least partly an attempt to restore the hero to mod- 1i 268 INOTES ern fiction" {Wright, 60). 3. "Roger Sale, one ofthe sages under whom I studied at the University ofWashington, went so far as to claim, 'In any study ofmodern heroism, ifJ.R.R. Tolkien's The Lordifthe Rings did not exist it would have to be invented Why? Precisely because of the Stultifying effects of modernism."("Tolkien and the Fairy Story," in Isaacs and Zimbardo, Tolkien and the Critics, 247). Oddly enough, Reilly sees Tolkien's work as "a major contribution to modern literature" (Wright, 61). 4. "One reason The Lordofthe Rings works for so many contemporary readers is that it provides a world in which we can glimpse an authentic and powerful truth, one that we know is correct even though great powers ofevil and error threaten to overwhelm it. His heroes seem like authentic heroes because doubt and despair-the great threats of modern world-are legitimate enough threats that they claim would-be heroes such as Saruman and Denethor" (Joe Kraus, "Tolkien, Modernism, and the Importance ofTradition," in Bassham and Bronson, 148. 5. "The same 'Wisdom that his heroes use to escape from the evils ofMiddle-earth serves as a story that lets his contemporary readers escape, briefly, from the challenge of the modern. Middleearth has enough landmarks to tell us that it 'Will one day develop into our own, but it remains more magical" (Kraus, 149). 6. Petty, 256. 7. "His fiction reiterates an anti-'heroic' theme. The sorrows of the Elves in Beleriand, in The Silmarillion, stem from FCanor's vengeful decision to pursue the crimes ofMelkor with war" (Rosebury, Tolkien, 163-164). "The heroes of the Lord ofthe Rings do not like the war, they morally win by rejecting this source." (Matthew Dickerson, Following Ganda(f[Grand Rapids, Ml: Brazos Press, 2003], 81). 8. "The seemingly inexhaustible ability ofconsumers ofpopular culture to experience personal identification with a tremendous range of heroes, from Spiderman to Obi Wan Kenobi to Neo to Van Fanel to Frodo, reveals a need for heroes that has never died away. Tolkien's books continue to supply a grand smorgasbord ofheroes for generation after generation-his 'epic temperament,' as he described it, was not at all lost on readers accustomed to short attention span and 9. 10. 11. 12. 13. 14. 15. 16. novels that could be easily devoured in a few hours" (Petty, 259). Ibid., 258. Barker, "The Lord ofthe Rings and 'Identification."' ''Aragorn is a fair king" (survey, male, 36-45, skilled manual). "His physical appearance and the role he plays as a king are very attractive to me" (survey, male, 36-45, self-employed). "He is the king who has to recover his throne. He is strong, brave and loyal" (survey, male, 26-35, creative). It is worth noting that the largest proportion of complaints related to the suppression of Saruman. Kayla McKinneyWiggins, "The Art ofthe Story-Teller and the Person ofthe Hero," in Croft, Tolkt"en on Film, 114. Ibid., 121. Petty borrows these terms from Northrop Frye's typology and applies them to these two characters, among others. See Petty, 252. For this author, "Popular heroes are often public servants, such as police officers, fire-fighters, or co-workers in an office, who perform extraordinary acts of heroism while doing their regularjobs. When plaCed in life-threatening conditions or situations well beyond their previous experience, they rise to the task of helping others. They have no supernatural gifts, but their very nature allows them to respond heroically'' (Porter, Unsung Heroes, 20). 17. "The recoil ofthe wounded hero is mainly, however, on Sam. He longs to stay with Frodo forever, but Sam has achieved true maturity; and as the Heroic Age passes, he longs to put down roots into the soil of the Sb.ire and raise a family'' (Marion Zimmer Bradley, "Men, Halflings, and Hero Worship," in Zimbardo and Isaacs, Understanding, 90). I TWELVE. THE FANTASY OF READING: MOMENTS OF RECEPTION OF THE LORD OF THE RINGS: THE RETURN OF THE KING NOTES I269 1. The authors wish to thank Ann Leysen and Philippe Meers, as well as the Ghent University Research Fund (BOF), for help and support 'With this project. 2. V~vian Sobchack, "The Fant~stic,'.' in Geoffrey Nowell-Smith, ed., The OxfordHistory ofWorld Cinema (Oxford: Oxford Un1vers1ty Press, 1996), 316. 3. Ibid., 319. 4. See Biltereyst and Meers, "Blockbusters and/as Events." 5. Se~'. for e~ample,_David Morley, The "Nationwide"Audience: Structure and Decoding (London: Bntish Film Institute, 1980); Thomas Lindlof, Qualitative Communication Research Methods (Thousands Oaks, CA: Sage Publications, 1995); Martin Barker, From Antz to Titanic: Reinventing Film Analysis (London: Pluto, 2000). 6. This an~ysis is based on the research project The Export of Fantasy: The Lord of the Rings, Gl~bal ~dm Cul~re and Blockbusters (2004-2005, BOF, Ghent University Research Fund). ~~is pro1ect combined a political-economic analysis of the distribution, marketing, and exhib1t10? of The Retu_rn ofth~ King, ~ith a discourse analysis of the press and media coverage in Belgium, and a wide-ranging audience and reception analysis of the movie. The research was also developed as part of the U.K. International Lord of the Rings Research Project. This chapter relies upon the Belgian data, out ofthe worldwide survey, as well as the qualitative audience (reception) analysis. 7. In terms ofsociodemographics, the group consisted mainly ofadolescents (the age group ofsixteen to twenty-five years: 66.8 percent, followed by people in the twenty-six-to-thirty-five age group: 16 percent), with a slight overrepresentation of men (56.3 percent) and ofhigher-educ~ted respondents (for example, 23.7 percent were university trained). Most respondents were still students (62.3 percent), were familiar with Tolkien's books (60.7 percent had read one or more ofthe books~, and considered themselves film fans (92.5 percent). See Ann Leysen et al., The Lord ofthe Rings: The Return ofthe King: A Quantitative Analysis ofthe Film Reception (Ghent: Department of Communication Studies, 2005). 8. In total thirty-seven focus group interviews were conducted using a semistandardised format· s~e David Morga~, The Focus Group Guidebook (Thousand Oaks, CA: Sage, 1998). The inter~ Vlewees were _recruited from the survey respondents. The group ofinterviewees consisted offifty males and thirty females. The data were collected as an ethnographic abstract and reported in a research paper: Ann Le~sen et al., The Lord ofthe Rings: The Return ofthe King: A Reception Study on T_he L~rds ojthe Rings: The Return ofthe King in Relation to theFilm Text, Film Experience and the F~lm ~ewtng Context (Ghent: Department of Communication Studies, 2005). 9. See D~n1el B1ltereyst, "Resisting American Hegemony: A Comparative Analysis of the Reception of Domestic and US Fiction," in Denis McQyail, Peter Golding and Els de Bens e~s.•. Comm.~~ica~on Theory andResearch:An E]CAnthology (London: Sage, .2005), 70-88; als~ B1rgitta Ho1Jer, Studying Viewers' Reception of Television Programmes: Theoretical and Methodological Considerations," European]ournal ofCommunication 5, no. 1 (1990): 29-56. 10. Hans Robert Jauss, Literaturgeschichte als Provokation (Frankfurt: Suhrkamp, 1997). 11. Se~ also Jo~? Davenport, "Happy Endings and Religious Hope: The Lordofthe Rings as an Epic Fa~ryTale, in Bassh~m and Bronson, The Lord ofthe Rings and Philosophy, 204-217. 12. Ehhu Katz, "The Ring ofTolkien and Plato: Lessons in Power, Choice, and Morality," in Bassham and Bronson, 5-20. 13. Elana Shefrin, "Lord ofthe Rings, Star Wars, and Participatory Fandom." 270 INOTES THIRTEEN. UNDERSTANDING TEXT AS CULTURAL PRACTICE AND AS DYNAMIC PROCESS OF MAKING 1. Tony Thwaites, Lloyd Davis, and Warwick Mules, Introducing Cultural and Media Studies: A SemioticApproach (Basingstoke: Palgrave, 2002), 77. 2. Lothar Mikos, Film- und Fernsehana!yse (Konstanz: UVK, 2003); Richard Johnson, "What Is Cultural Studies Anyway?," in John Storey, ed., What Is Cultural Studies? A Reader (London: Arnold, 1996), 75-114; Mikko Lehtonen, The Cultura!AnalysisofTexts (London: Sage, 2000); Alan McKee, TextualAnalysis:A Beginner's Guide (London: Sage, 2003). 3. Wolfgang Iser, The Act ofReading: A Theory ofAesthet£c Response (London: Routledge and Kegan Paul, 1978). 4. John Storey, Cultural Consumption andEveryday Lift (London: Arnold, 1999), 65. 5. John Fiske, Television Culture (Londort: Methuen, 1987), 115. 6. Qyoted in Hight, 6. 7. Hight, 12. 8. Alexander BOhnke, "Mehrwert DVD," Navigationen 5, nos.1-2 (2005): 213-223. 9. Jim Taylor, Mark R.Johnson, and Charles G. Crawford, DVDDemystifted(NewYork: McGrawHill, 2006), 17. 10. Thompson, "Fantasy, Franchises, and Frodo Baggins," 60. 11. Hight, 10. 12. Gerard Genette, Paratexts: Thresholds ifInterpretation (Cambridge: Cambridge University Press, 1997). 13. Fiske. 14. Chin and Gray, "One Ring to Rule Them All," 1. 15. Ibid., 2. 16. Ibid., 15. 17. Jonathan Gray, "New Audiences." 18. Couldry, 69. 19. John Frow, "On Literature in Cultural Studies," in Michael Berube, ed., TheAesthetics ifCultural Stud;es (Malden, MA: Blackwell, 2005), 52. 20. Bennett and Woollacott, 64. 21. Couldry, 70. 22. Bennett and Woollacott, 64. 23. Matt Hills, How to Do Things with Cultural Theory (London: Hodder Arnold, 2005), 26. 24. Lothar Mikos and Elizabeth Prommer, "Das Babelsberger Modell," in Lothar Mikos and Claudia Wegener, eds., Qualitative Medienfarschung: Ein Handbuch (Konstanz: UVK, 2005), 162-169. FOURTEEN. OUR METHODOLOGICAL CHALLENGES AND SOLUTIONS 1. For a fine critical evaluation, see Milly Williamson, The Lure efthe Vampire: Gender, Fiction and Fandomfrom Bram Stoker to Bu.ffy (London: Wallflower, 2005). 2. Perhaps the most important attempt to follow in his footsteps has been Tony Bennett, Michael Emmison, and John Frow, Accountingfar Tastes: Australian Everyday Cultures (Cambridge: Cambridge University Press, 1999). 3. Ofcourse what counts as "mainstream'' is inevitably heavily culturally defined, as the case ofLatin American telenovelas well demonstrates. "Mainstream" to scholars from this region, this research NOTES I271 can appear exOtic to others. 4. The signs of this weakness are to be found in the fact that still the most quoted book on theatre audiences is Susan Bennett's entirely theoretical account (Theatre Audiences: A Theory ef Production andReception [London: Routledge, 1998]). Other works, such as Neil Blackadder's excellent historical/archival research into theatre riots (Performing Opposition: Modern Theater and the ScandalizedAudience [Westport, CT: Praeger, 2003]), are rarely mentioned. 5. See, for instance, the four volumes of essays edited by Melvyn Stokes and Richard Maltby, American MovieAudiences:From the Turn ofthe Century to the Early SoundEra (London: British Film Institute, 1999); Identifying Hollywood'sAudiences: CulturalIdentity andtheMovies (London: 6. 7. 8. 9. 10. 11. 12. 13. 14. 15. British Film Institute, 1999); HollywoodSpectatorship: ChangingPerceptions ifCinema Audiences (London: British Film Institute, 2001); Hollywood Abroad: Audiences and Cultural Exchange (London: British Film Institute, 2004). For a recent overview, see Leah Price, "Reading: The State of the Discipline," Book History 7 (2004): 303-320. Michael Baxandall, Painting and Experience in Fifteenth Century Italy: A Primer in the Social History ifPictorial Style (Oxford: Oxford University Press, 1988). See, for instance, Sarah Thornton, Club Cultures: Music, Media and Subcultural Capital (Cambridge, MA: Polity Press, 1995); Ruth Finnegan,The Hidden Musicians: Music-Making in an English Town (Cambridge: Cambridge University Press, 1989). On this see Daniel Dayan's recent essay, "Mothers, Midwives and Abortionists: Genealogy, Obstetrics, Audiences and Publics," in Sonia Livingstone, ed., Audiences and Publics: When CulturalEngagement Mattersfar the Public Sphere (London: Intellect, 2005); 43-76. On this see Livingstone. See, for instance, David Buckingham, The Making ifCitizens: Young People, Media and Politics (London: Routledge, 2000). John Urry, The Tourist Gaze (London: Sage, 2002). See, for instance, Russell W. Belk, Melanie Wallendorf, and John F. Sherry,Jr., "The Sacred and the Profane in Consumer Behavior:Theodicy on the Odyssey,"]oumalofConsumer Research 16, no. 1(1989):1-38. See www.participations.org. There are ofcourse complex histories within mass communications research. Histories from the inside would note increasing sophistication in statistical methods, the growth offield studies, and the rise ofparticular theorisations (one thinks ofthe increasing influence ofDolfZillman's theorisations-see, for instance, his essay"Dramaturgy for Emotions from Fictional Narration," in Jennings Bryant and Peter Vorderer, eds., The Psychology ofEntertainment [Hillsdale, NJ: Lawrence Erlbaum, 2006), 215-238). Histories from the outside would note both the persistence in moral and political agendas and the lack of a real critical evaluation of past work, but also subtle shifts-as, for instance, the rise of"public health" metaphors within recent research. 16. Kim Schr0der, Kirsten Drotner, Stephen Kline, and Catherine Murray, ResearchingAudiences (London: Arnold, 2003), 16. 17. Natasha Walters, ''A Hero for Our Time," Guardian (July 16, 2005), G2, 27. 18. A very good example ofthis is the fine study by Livingstone and others ofthe place ofnew media in the lives ofyoung people. For all its great strengths as a study, its arguments are made almost entirely by its statistical enquiries. The role ofquotations from interviews rarely rises above the illustrative, and they certainly never provide the grounds for any new discoveries of their own. 19. This research was published as "The LordoftheRings and 'Identification': A Critical Encounter," European journal ifCommunication 20, no. 3 (2005): 353-378. 20. One example: Ernest Mathijs uncovered a complex set of special interests in the film among those reporting themselves as creatives. These were presented under the title "Professional Activity and the Enjoyment ofPopular Culture" at "The Art ofComparison: 6th ESA Research 272 INOTES Conference on the Sociology of the Arts" (November 3-5, 2004, Rotterdam). 21. Jerzy Neyman, "On the Two Different Aspects ofthe Representative Method: The Method of Stratified Sampling and the Method ofPurposive Selection,"Journalofthe RoyalStatisticalSociety 97 (1934): 558-625. 22. A good reference on probability sampling, for its completeness, is C. A. Moser and G. Kalton, Survey Methods in SocialInvestigation (London: Heinemann, 1971). 23. On theory-driven samples, see Barney G. Glaser and Anselm L. Strauss, The Discovery of GroundedTheory: Strategiesfar Qualitative Research (Chicago: Aldine, 1967), 45. 24. M. B. Miles and A. M. Huberman, Qualitative DataAnalysis (Thousand Oaks, CA: Sage, 1994). 25. Alberto Trobia, La Ricerca Sociale Quali-Quantitativa (Milan: Franco Angeli, 2005), 32-35. 26. S. Sarantakos, Social Research (Basingstoke: Palgrave Macmillan, 2004), 169-170. 27. Richard Dyer, Only Entertainment (London and New York: Routledge, 1992). 28. Laura Mulvey, "Visual Pleasure and Narrative Cinema," Screen 16, no. 3 (1975): 6-18. 29. Jim McGuigan, CulturalPopulism (:Condon: Routledge, 1992). 30. Sadly, the one or two overviews of research tend to restrict themselves to these theoretical debates, and are hardly aware of-empirical research contributions. See, for instance, Barbara O'Connor and Elizabeth Klaus, "Pleasure and Meaningful Discourse: An Overview ofResearch Issues," International Journal ofCultural Studies 3, no. 3 (2000): 369-387. See also Patricia McCormack, "Pleasure, Perversion and Death: Three Lines of Flight for the Viewing Body," available at http://www.cinestatic.com/trans-mat/MacCormack/PPDcontents.htm (accessed August 7, 2006). 31. Ien Ang, "Watching Dallas: Soap Opera and the Melodramatic Imagination (London: Methuen, 1984). 32. Barker and Brooks, KnowingAudiences. 33. Austin, Hollywood, Hype andAudiences. 34. Aphra Kerr, Julian Kticklich, and Pat Brereton, "New Media-New Pleasures?'', International Journal ofCultural Studies 9, no. 1(2006):63-82. 35. For interesting analyses oflocal struggles over meanings, see Colin Barker, "Social Confrontation in Manchester's Qyangoland: Local Protest over the Proposed Closure ofBooth Hall Children's Hospital," North West Geographer 1 (1997): 18-28; Chik Collins, "To Concede or to Contest? Language and Class Struggle," in Colin Barker and Paul Kennedy, eds., To MakeAnother World: Studies in Protest and CollectiveAction {Aldershot: Avebury, 1996). 36. See, for example, Elizabeth A. Clark, History, Theory, Text: Historians and the Linguistic Turn {Cambridge, :MA: Harvard University Press, 2004); Victoria E. Bonnell and Lynn Hunt, eds., Beyondthe CulturalTurn: New Directions in the Study ofSociety andCulture {Berkeley: University ofCalifornia Press, 1999). 37. Two recent books have done a very good job of delineating the range of approaches currently available and showing something ofthe nature ofthe debates among them. The second provides a very helpful account of the different methods and illustrates_ the kinds of findings they produce. Margaret Wetherell, Stephanie Taylor, and Simeon J. Yates, eds., Discourse Theory and Practice: A Reader, and Discourse as Data: A Guidefar Analysis (both Milton Keynes: Open University Press, 2001). 38. For these and other examples, see Carla Willig, ed.,Applied Discourse Analysis (London: Sage, 1999). 39. On this, see Abigail Locke and Derek Edwards, "Bill and Monica: Memory, Emotion and Normativity in Clinton's Grand JuryTestimony," Britishjournal ofSocialPsychology 42 (2003): 239-256. 40. Michael Billig, BanalNationalism (London: Sage, 1995). 41. In a forthcoming essay, Martin Barker has closely examined works ofrecent discourse analysis, to bring these two issues into view. See his "Discourse Analysis and the Problem ofResearching 'Impossible Objects,"' in Mike Pickering, ed., CulturalStudies Methods (Edinburgh: Edinbur··6.:.;::~::; University Press, 2008). g 42. The exceptions to this general statement are those approaches that use computer fiacil·~ d . . . . . ~~~ stu y :1ord frequencies and relationships. See the d1scuss1on of corpus analysis in Wetherell et al., Discourse as Data. 43. !he early work in developing the:e ideas arose with the ideas of "ethnoscience." See, for instance, Jerome S. Bruner, Jacqueline J. Goodnow, and George A. Austin, "Categories and Cognition," and Charles 0. Frake, "The Ethnographic Study of Cognitive Systems," both in James Spradley, ed., Culture andCognition: Rules, Maps andPlans (Toronto: Chandler Publishing 1956), 168-190, 191-205. , 44. Thomas McLaughlin, Street Smarts and Critical Theory: Listening to the Vernacular (Madison: UniversityofWisconsin Press, 1996). 45. Rick Altman, Film/Genre {New York: American Film Institute, 1999). 46. Barker et al., The Crash ContrO'Versy. 47. Barbara Klinger, Beyondthe Multiplex, 164-176. 48. The concept of isotopy (iso ="same"; topos ="place") was initially proposed by A.J. Greimas, in 1966, in order to define the recurrence, in phrases or texts, of group ofwords sharing certain semantic features. It refers to an idea ofmeaning as a "contextual effect," something that does not belong to words considered one by one, but as a result oftheir relationships within texts or speeches. See F. Lancia, The Logic ofa Textscope (2002), available at http://www.mytlab.com/ textscope.pd£ A typical technique that yields isotopies is Lexical Correspondence Analysis (LCA) (see below). 49. Because we wanted to be able to pursue these investigations deeply, we inevitably preferred those countries with large sets ofresponses. The advantage also was that these tended to be the countries in which we had active research groups, who could comment on and interpret our findings for us. 50. Again for practical reasons, we limited our choices here to English-language responses-which anyway generated a very large dataset. We returned to other languages, to explore similarities and differences, at a later stage of this set ofsearches. 51. For more details on cluster analysis, see B. S. Everitt, S. Landau, and M. Leese, ClusterAnalysis (London: Arnold, 2001). 52. Trobia, 49-53. 53. L. Lebart and A. Salem, Statistique Textue!le (Paris: Dunod, 1994). 54. The description ofthese algorithms would require many pages and formulas and it's beyond the aim of this writing. 55. See http://eng.spadsoft.com, for SPAD, and http://www.tlab.it, forT-LAB. 56. ]. P. Benzecri, quoted in Lancia, 14. 57. For further details, see Trobia, 55-62. 58. David Silverman, Interpreting Qualitative Data:MethodsfarAnalysing Talk, Text andInteraction (London: Sage, 2001). 59. Sarantakos, 346. Tesch, instead, listed twenty-six different kind of approaches. See R. Tesch, Qualitative Research:Analysis Types andSoftware Tools (New York: Falmer Press, 1990), 77-102. 60. For instance, N. Blaikie, "A Critique of the Use ofTriangulation in Social Research," Quality and Quantity 25 (1991): 115-136. 61. Wood, 1978;· David Bordwell, "Textual Analysis Etc." Enc!itic 10, no. 5 (1981): 125-136; Altman. 62. Janet Staiger, Interpreting Films;Janet Staiger, Perverse Spectators: The Practices ofFilm Reception {New York: New York University Press, 2000); Barbara Klinger, "Film HistoryTerminable and Interminable: Recovering the Past in Reception Studies," Screen 38, no. 2 (1997): 107-128; Ernest Mathijs, "AIDS References in the Critical Reception ofDavid Cronenberg: 'It May not 274 J NOTES Be Such a Bad Disease after All."' Cinemafournal 42, no. 4 (2003): 29-45. 63. "Content analysis is a research technique for the objective, systematic, and quantitative description of the manifest content of communication." Bernard Berelson, Content Analysis in Communications Research (New York: Free Press, 1952), 18. 64. See, for instance, the critical evaluation posed by Brian Winston, "On Counting the Wrong Things," in Manuel Alvarado and John Thompson, eds., The Media Reader (London: British Film Institute, 1990). 65. Content analysis is a technique that shows the inadequacy ofthe traditional separation between qualitative and quantitative methods ofresearch. For a critical review ofthe definitions, see G. Shapiro and]. Markoff, ''A Matter ofDefinition," in C. W. Roberts, ed., TextualAnalysisfar the SocialSciences: Methodsfar Drawing StatisticalInferencesfrom Texts andTranscripts (Hillside, NJ: Lawrence Erlbaum, 1997), 9-31. 66. See F. Lancia, 5-6. 67. Karl Erik Rosengren, "Time and Gulture: Developments in the Swedish Literary Frame of Reference," and Marcus Hudec and Brigitte Lederer, ''AText Model for the Content Analysis of Messages in the Print Media," both in Gabriele Melischek, Karl Erik Rosengren and]. Stappers, eds., Cultural Indicators: an International Symposium (Vienna: Verlag der Osterreichischen Akademie der Wissenschaften, 1984) 273-299. 68. Rosengren, 284. 69. Janet Wasko, "The Political Economy of Film," in Toby Miller and Robert Stam, eds., A Companion to Film Theory (London: Blackwell, 1999), 221-233; Dallas Smythe, "The Political Economy ofCommunication,"journalism Quarterly (August 1960): 156-171; Adam Smith,An Inquiry into the Nature and Causes efwealth efNations (London: Everyman's Library, 1904 (1776]). 70. Commentators tend to locate its earliest appearance in E. ]. Webb, D. T. Campbell, R. D. Schwartz, and L. Sechrest, Unobtrusive Measures: Nonreactive Measures in the Social Sciences (Chicago: Rand McNally, 1966). 71. See his The ResearchAct, a book that has been through a number ofeditions {Chicago: Aldine, 1970, 1976, 1981, 1989, and so on), and in which the discussion oftriangulation changes over time. Most notably it changes from being, in the earliest versions (in which he was closest to symbolic interactionism), very clearly an additional ground of validity, to a more limited and hermeneutic multiplicity ofpossible accounts (as Denzin moved closer to postmodernism). Compare: "My last criterion under the category ofvalidity ... is the triangulation of methodologies" (Denzin, 27) and "Triangulation is not a tool or strategy ofvalidation, but an alternative to validation" (Norman K. Denzin and Yvonna S. Lincoln. The Landscape ofQualitative Research: Theories andIssues. Thousand Oaks, CA: Sage, 1998, 2). 72. See, for instance, the discussion in Michael Qiinn Patton, Qualitative Evaluation andResearch Methods (Newbury Park, CA: Sage, 1990), 467. 73. See especiallyY. S. Lincoln and E. G. Guba,Naturalisticinquiry(Beverly Hills, CA: Sage, 1985). 74. For a clear account of a number of these criticisms, see Alexander Massey, "Methodological Triangulation; or: How to Get Lost without Being Found Out," in A. Massey and G. Walford, eds., Explorations in Methodology: Studies in EducationalEthnography, vol. 2 (Stamford, CT: JAI Press), 183-197. 75. We are ofcourse by no means alone in perceiving these problems within ways ofconceiving the "cultural circuit." As just one example, take Ulrike Meinhof's statement ofthe problems ofthe relations among "the triad of communication between author ... , text, and reader/recipient:" "it is the relative privileging ofone interpretative focus over the other that influences the appreciation or denial ofthe power ofan audience to assert his or her own readings. An emphasis on production rarely integrates textual analysis and variant readings. A textual analysis usually relegates the reader to that ofan implied reader, who activates textual structures that impose their NOTES I27S own authofity through the semiotic codes themselves.... Audience studies, on the other hand, tend to emphasise the multiplicity of meanings that are activated by readers. Attempts to analyse dynamic interactivity between production/author, the text, and reader/audiencethough often asserted as desirable in theory-tend to privilege one perspective over the other'" (Ulrike Hanna Meinhof, "Initiating a Public: Malagasy Music and Live Audiences in Differentiated Cultural Contexts," in Livingstone, 115-116). Meinhof's solution is to find a relatively less complicated situation of live performance (a World Music performance in which musicians and audience directly exchange), and look at the "loops" between the three aspects within this special situation. We believe our solution may have wider application.